The Jenny Wren in Swale

Try the dirty burger it's so nice

We came on bh Monday, mid day, there were to girls chatting by door as we arrived, when they aknowledged us, they said "sit whever you like" At that time there were maybe 4 tables occupied.we tried placing an order with skin on fries, however, this item was out if stock, we asked the disgruntled lady behind the bar (appeared a Manager/Supervisor), for ordinary fries, " only do fat chips ",was her abrupt response. The weather was very cold, and even colder inside, we asked the waitress if it was possible to turn the air-conditioning off,she appeared to state that they have no control over the restaurant temperature, so we remain in our coats throughout our meal, along with an adjacent table.we ordered x2 meals from ' pub classics', and x2 from the lunchtime menu. Once it arrived, it became apparent that only x1 of our meals were satisfactory,in our oppinion. On the lunchtime snacks (x2 cheese and pickle sandwiches, with chips). The bread was very stale and dry, no butter, a tasteless/very small amount of cheese, and a very sweet pickle. We sent x1 back to be replaced, and the other was left. It appeared the sandwiches are served with no more than 10 chips per portion. We also ordered a pie, the meat inside was fatty and like elastic, this was also left. Needless to say, after a cold and frosty reception and venue, we had no desserts or further drinks and left. The whole venue, in all our oppinions was that the members of staff had zero interest in being there, the cook was happy to send out below poor simple food, and the overall experience was the worst I've experienced on a meal out in sometime.

Food used to be good we spent over £300 which isn't the issue it was just not nice and there was 9 of us and none of us were happy, it's a shame as it used to be nice

Helpful staff. The menu has changed slightly. What we had was nice

Very ignorant barstaff unfortunately ruined what could be a lovely place

Lovely afternoon with the kids - great food and drink - Great seating, calm amotsphere - Couldn't ask for much more 😄

I thought this was really nice. The staff were lovely, the environment was clean and spacious and not too noisy. The prices were good and there's loads of car parking. I had no complaints at all

always busy and very friendly service food good value

So dog freindly. Everyone of the staff we spoke to was so freindly and happy so see our dog. I will return. Thankyou for such a nice day.

Visiting family Lovely pub and good good.Great outside space

Foods beautiful and staff are very polite and friendly and nothings ever to much issues many thanks

Been a few times in the past and always stick to same meal but although prices have increased over time it always seems portion sizes seem to stay same or actually shrink, I always have hunters chicken but never eat the little bit of salad or two onion rings so would be nice to have an alternative option to those. I had chocolate fudge cake with ice cream for after which was really disappointing pudding was barely warm and was really dry and sauce was really thick and stringy (like stretchy cheese) so wasn’t overly satisfied and found myself having something else to eat when returning home. When your on a budget it’s hard to find somewhere for the family to eat that’s value for money but would rather stick to McDonald’s as I know I’m getting better value regarding portion size

Staff camping in seating area. Standing around talking whilst customers waiting. Don't sure what's happened to the place but it's gone down very quick. Such a shame as has been my regular since moving 2 years ago.

Very popular place, tables cleared very quickly, booked and was able to sit on time booked. Excellent service, ordered via app, had the ease of just sitting enjoying the evening, without queuing at bar. Excellent food, and hot on arrival

Prawn cocktail didn't have any cucumber in but on menu it states it's in it disappointing other meal was really good

Been there a few times over the past couple of months at lunchtime and in the evenings. When ordering the gammon it's a good meal. When ordering steaks it's been hit and miss. Previously ordered a medium to well steak, it came out almost rare. Last night I ordered medium to well, it came out very well done and bone dry. Cheesy chips were not hot and yep, grated cheddar sprinkled over the top won't melt if the food under it is under temp. Peas cold, mushrooms tiny, shrivelled and barely warm. Plate was red hot so that had been sat on a hot maison place for too long. Deserts were great once the 20 minute wait for the dinner plates were eventually taken away. Why do I keep going back? Only because we have a 20% off voucher to use each time. Chef either needs help, training or advise and guidance. In the past I was a qualified chef and a restaurant manager so I don't feel bad writing any of this. Some of the staff delivering food and drinks need a tidy up as well. Look like they just got up from the couch including the one who appears to be in charge.

Went for a family Sunday dinner for 7 people. Staff were pleasant enough except 1 waitress that backed into my broken leg & very nearly sent me flying 😡. Decor is dated & the furniture mismatched. When the food arrived all 7 meals were sent back as they were all stone cold. When they came back they were only tepid! Then when 5 desserts were ordered only 4 were delivered, until the manageress was reminded about the missing dessert 10 minutes later. All in all a disappointing meal for all 7. The company was great however the food & the service get a big thumbs down from me, I definitely won't be going to the Jenny Wren again.

quick and easy using table service.

Absolutely fantastic. Brilliant service friendly and very helpful. The food was amazing. Cooked perfectly presentation mouth watering. A wonderful visit. Will be back soon. Thankyou all

Went for lunch for mothers day. Delicious roast beef and all the trimmings. Highly recommended

We love eating at the Jenny wren and often bring our friends & family here too. We have never had a bad meal. It's always really nice, hot & delivered by friendly staff members .It is very good value for money . We can walk from our home also which is a bonus!.. Will always recommend here .

Great food . fantastic service.at a reasonable price .parking was a lil awkward but still got parked up and a full belly

I had lunch at Jenny Wren yesterday with friends, service was great, good lunch with lovely and friendly staff. Atmosphere is great and Karen is so helpful and accommodating. Thank you.

Karen was extremely nice and helpful with our visit tonight

Staff were very friendly, greeted us on the way in and fast service. I used the QR code to order which was convenient as we had our baby with us. Food came out in a prompt time however; one dish was the £22.99 platter for 1 which we didn't really feel it was value for money, abit sparse on the chicken and fries and would of got a higher volume if ordered something cheaper - burger and chips £13.99. The large plate made it appear more than what it was. However, this hasn't affected our overall outlook on our experience as it was all delicious. We do have older children, which we wouldn't necessarily bring, even though there's things to keep children entertained it's not big enough - the playground which can get full very fast! When we go out as a family we tend to go up to the bobbin - I understand it's difficult to compete, please everyone and space / health and safety is a big factor! Anyhow, this is a little gem for Sittingbourne! Thank you!

Aside from one small error (custard instead of ice cream with a pudding) food was excellent quality, and decent value for money. Staff were polite and friendly.

For a good quality non rushed meal, you can't do better. There's disabled parking bays and easy wheelchair access

Staff were friendly and food came in a timely manner ans was hot.

We went for a roast beef meal after reading Jenny Wren's advert... 'We think our Chefs serve the best Sunday lunch in Sittingbourne piled high with ruffled roasties, seasonal vegetables, melt-in-the-mouth meats, and don’t forget homemade Yorkshire puddings. 'Oh dear, nothing like the description, all roasts are one size, so we expected generous, but not massive. Each plate had 4 very small pieces of roast potato, if you could call them that. 2 small to medium slices of overcooked beef, a reasonable to small amount of veg and a teaspoon of horseradish sauce. A dessert size spoon of mash and very thin gravy. We ordered a pepperoni adult pizza for our granddaughter that came with no pepperoni on it. The waitress looked up dismissingly when we explained we did not order margherita, the pizza was taken back and return in a couple of minutes with 9 small slices of pepperoni on it. The outside edges of the pizza were cold, so it was obvious, this was just altered and maybe heated for a minute or so. My husband's chair looked if as if it have been attacked by someone with a knife and the table was sticky. At no point did anyone ask if all was ok, nor did anyone say sorry about the pizza. We were going to stay for dessert, but glad we did not order it with our main. We ate the food, leaving us underwhelmed and left. Prior to me being unwell, we used to go to the Jenny Wren fairly often. Sadly, we feel it has gone downhill and would not recommend it.

Good food, good service. Food arrived quickly. Cheap and cheerful 😀

Just popped into the Jenny Wren to use the 30% off, offer. Have to say it’s amazing value for money. Our waitress Hannah couldn’t have been more helpful or attentive. Really helpful and brought out good and drinks over really quickly. She couldn’t have done more to help us. The food we had was top notch too. Cracking burger and cauliflower kebab. Couldn’t fault it. Overall a brilliant experience and if all staff are as good as Hannah then all customers should be well happy

Family friendly, welcoming! Accommodates a large party. Food was delicious and prompt.

Great service, food excellent, will be back soon .compliments to the chef . Always met with a smile . And a warm welcome thank you .

Great food, lovely staff. Clean restaurant and toilets. Lovely lunch visit. Will definitely return.

Love this pub. Fantastic food selection in here and lovely staff

we were received as valued customers, the staff were polite, courteous and efficient, the food was prompt, hot and tasty.

Both human and pooches were well looked after. We were given lots of space and no-one moaned when my dog started back chatting.

Very nice experience but had hairs in the sweet,could been avoided if staff running food out wore hairnets.

I had an excellent experience! The staff was wonderful, and the food was amazing.

Was very busy, but still had quick service and good food

We received a warm welcome from Karen when we arrived, bar staff were pleasant and helpful when placing orders and staff clearing tables were polite. We had a lovely meal each and will definitely return.

So cold in their might as well have sat outside

Terrible starters, long wait for food Should be better prepared for a peak day

Very friendly staff, good quality food and great atmosphere. The festive food was lovely. Hats off to the serving staff and the chef. Ash, Rob & Kim were brilliant.i love this place but especially for the very friendly bar staff and especially Hannah, who never seems to have a bad day. Seems to love her job and always has a beautiful welcoming smile. Always friendly banter and helpful. Definitely the right place to go and very nice staff. Brightens my day! Recommended *****

Local pub, reasonable pub grub, cold beer and whiskey, pool table. What's not to like?

Great meal, served quickly and efficiently.

Went here for some lunch and spent £42 on 2 meals and 2 pepsis. The chips and onion rings were excellent, unfortunately that's where it stops. I had a mixed grill and the meat was all badly overdone, the gammon was like a leather flip flop, the sausages were burnt, the steak was supposed to be medium well and was very very well done and the chicken was solid and insanely dry. My wife had a steak and asked for rare and that was medium. Bare in mind this was at 11.30a.m so there was no one else in the place, so it's not a case of the kitchen being overwhelmed and rushing food. There were also tables that had rubbish on them and we had to find a table that looked relatively clean. There were quite a few staff members there so it's odd that it wasn't in a clean state and really the chef should have had the time to cook the food properly (or at least check it!? Also when I placed the order, I was asked what sauce I wanted from a few choices so I made a choice of what was offered. What I didn't realise is that this was a paid for extra for £2 for a tiny serving. Had I know that or been asked if I'd like any extras etc I would have said no. This was the first time I've been here after passing it a fair amount and based on this I won't go back and will also make sure to tell people to avoid it if they value the money they have.

Great evening out, was a pleasure and looking forward to returning

We ordered the roast dinners and I must say it was well presented and tasted good. Table service was of a high standard and all the staff we encountered were very friendly

Fantastic atmosphere, great meal, service and great deal for the month. Quick service.

Food came quickly and was delicious, good menu to choose from. We had a lovely time thank you.

Met by a smile and a hello which was very pleasant. Food was very tasty and presented well. Establishment was very clean and tidy toilets clean.

Overall was nice, we had starters, mains and drinks. The food came out a bit slow, but we weren't in a rush. The steak portion was a bit small for the price, but was tasty. The servers were friendly enough and asked how everything was. We would visit again

Christmas dinner - very expensive but understandable for Xmas day. Food was so so a little disappointing with some basic things making it more like school dinners (gravy added to plate before serving and custard added to crumble before serving) not a big deal but it's not hard to serve and let you decide if and how much you would like, all food was just ok 5/10 but staff were great and working on Christmas day is quite something, thanks again it was nice evening even if the food just ok overall 8/10.

Just got back from our Christmas dinner and it was a perfect!! Salmon and prawn starter and full turkey dinner with all the trimmings , berry crumble was to die for with cheese and biscuits to finish absolutely bang on !! Well done to kaz and her team for making the day special (100% better than last year ) Highly recommend we will be back Jason xx Lisa xx

Absolutely amazing!! There was 13 of us. Ordering separately at the bar as 3 families didn’t expect it all too come out together. And it did. Great Service. Couldn’t fault anything, food amazing and hot, service amazing. Thanks for an enjoyable time.

poor experience, there were only 2 tables having food, generally very quiet but still we were waiting 50 min for food. one person got the wrong dish served but the kitchen was able to rectify the mistake in 5 min :/ . Average food quality, I would be better off in Weterspoon and pay half price for all as it is expensive pub food. I would not recommend this place . The staff make me feel that I'm doing something wrong complaining about the waiting time. One of the girls at the bar said that it was my fault as I did not chase.

Tables are always sticky, as is the bar. Food is overpriced for what it is. Basic pub grub. Staff are friendly enough but felt last time I was there they prioritised local regulars over myself. But on the whole it’s not great but not bad. Just please clean the tables!

Hannah goes above and beyond, and always goes the extra mile

Had our 2nd Christmas meal. Nice and convenient location from our office and well priced good quality food. Will be back for our Christmas meal next year.

What can I say about the Jenny Wren, apart from, Karen. If she is working, There is always a cheery, genuine hello to our family, and she even remembers the kids names! As well as quick and efficient service, which we always love when taking our bunch out! She's just a gem. It's like eating out at home when Karen is working

Came to the Jenny Wren last week and really enjoyed my experience there. the pub has a great selection of drinks, the staff are very welcoming and the food was delightful. Big thank you to Kelly, Karen and Jez for looking after my table and giving great service the whole time. Amazing food from Charleigh, Ash and Owen definitely recommend this pub!

Great food, great service by Katie.G, Jez, Charleigh and to nick and Owen in the kitchen! 😍

Hannah was very friendly and efficient, well done Hannah!

A great place to eat. Reasonably priced and great food. Hannah was amazing, the best bartender ever!

Hannah was fantastic behind the bar! Highly recommend the food

Amazing staff always look after us. Management always go above and beyond. Food is always outstanding.

The food is always great, the staff are always friendly and helpful this is the best place in sittingbourne

Came here while visiting family with my fiancée the other week was served by Katie G,, she was absolutely incredible so friendly in making sure we had everything we could ever need and more absolutely loved it :) had plenty of choice for my fiancée and was wheelchair accessible for meeee

Great service from Katie.G, Jez and collette. Food was really good! Well done to the kitchen staff Ash and Owen

Visited the Jenny wren for a lovely family dinner. Food was exceptional! Amazing service from Katie G! Couldn’t fault any of the staff. Highly recommend

Amazing pub! Excellent service!! Shout out to katie g who did everything in hee power to make our experience exceptional! Food cooked by Charleigh and ash!! Highly recommend

Went to the Jenny Wren for a family dinner and had amazing service from Karen and Katie g! Highly recommended!!

Food was great and very good atmosphere. Staff very helpful especially Katie g couldn’t do enough to make it a pleasant experience. Great job 👍

Came for a visit from America and this was my most FAVORITE place that we ate at! The atmosphere was fantastic, and the food was to die for! Kelly was the best and treated us like family. 10/10 would recommend! We will be back in the country in a few weeks, and this is the first place I’m coming to!

Billy Jo, Kelly and kirstie really made our visit , credit to them all , very attentive and professional, pizzas were very good as well 👏👏👏👏

We were part of a large group of 12 who had an afternoon here last Sunday. The menu had a lot of choice and the food was really good, offering great value. They also offer a 20% discount for Blue Card holders, just let the staff know before you start to order. The staff were friendly and efficient, making it a positive experience. A special mention goes to Jez for calmly processing a couple of large orders with great care.

Been having pizza when I've been lately .They have been amazing, I do believe the lady that done them was Mary. Well done xx

Food was hot and tasty. Pub was very busy

Lovely atmosphere, average but tasty food. I went with good company which made it a nice afternoon out. However finding your way around the estate to get to it was a mission. We expected it to be accessible directly from Staplehurst Rd.

Nice pub, plenty of outside seating when the sun is shining!

Vegetarians exist. No alts of meat options. The "chefs specials" are all meat items and it's not a chefs special if all Marstons have the same crappy choices. Hurry up and change this crappy menu.

Good place as offer gluten free and also gluten free puddings which are fab choice

Everything was perfect, couldn't fault it. However, when our food arrived, my sons fishfinger kids meal was dripping in oil and my burger patties were both burnt. On this food experience, I don't think we will be returning for a meal.

2 out of the 3 meals we ordered were incorrect, and the food wasn't great. Won't be going back.

It was quite busy but the food was amazing and waitress was fantastic, she could not do enough to help. We will definitely use again and would highly recommend them.

Very good food service and friendly staff

The staff were very accommodating and helpful. The table required wiping down, and the cutlery was dirty. They had run out of roast beef. The menu offered a good variety of courses. However, placing a table outside by the main door with an ashtray on it did not leave a good first impression. Additionally, my elderly father had to walk through a cloud of vape, which is inconsiderate. As a smoker myself, I would never stand by the main entrance smoking while people are coming in and out.

Son's birthday, family went out for a nice meal. Very enjoyable, food good as usual.

Lovely food and staff, Jez behind the bar was lovely and helped out when we forgot to order peppercorn sauce and asked the kitchen to push it through. Onion rings were abit burnt and overly crispy. Windows were left open in Late October and did get abit cold. Solid 9/10

Delicious food and friendly place

Today we enjoyed lunch at the Jenny Wren and to say that we're treated to a gastronomic experience to rival any. from the start of our visit with the most welcoming welcome that really put us at ease. we ordered a pint of pedigree and a glass of chardonnay which was perfect in every way. we then ordered our lunch of BBQ pizza and a side of loaded fries. when the food was delivered and eaten we were so taken aback by the quality and presentation we had to find out who had prepared this gastronomic delight and it was no surprise to find out it was the Queen of pizza's Mary. we watched in amazement as she tossed the pizza dough in the air spinning it around her head with the greatest of ease and slamming it down on the counter and applying the toppings, with the flick of her wrist the pizza was in the oven 5 minutes later pizza perfection what a master class in pizza preparation. Thank you your highness for a truly wonderful lunch.

My mum has Dementia and is in a home nearby and we come here once a week. All the staff are lovely and so friendly. The atmosphere is alway fabulous 👌

It is quiet a nice place to eat. The food was good and most of the staff were friendly and helpful

Thankyou nick Lee ash ( chef ) beautifully cooked stake I am so fussy and my plate was empty . To the point I even eat the small amount of fat . I have been to so many restraunts where I've sent the meal back but today exceptional. And Maddie was so pleasent great customer care Thankyou

Service was really good and the food was lovely.

Brilliant evening for our work’s Xmas do. Food and service - excellent. Great fun!

Nice friendly and casual. Grate place to eat out with children

Had a lovely time there, was greeted and served by a lovely lady named kelly she was really generous and kind. I just had the news that unfortunately my Nan has got cancer so was quite upset and she reassured me and made me feel very welcome and wanted x

Crappy Marston experience with boring carbon copy menu. Used to have vege alts of its items like vege lasagne or even a vege tikka masala, but now it's all meat with a very limited boring vege option, ie vege burger. Curry is just a Thai curry that can have prawns or meat added. That's not the same ffs. There's no thought or care to cater for vegetarians. Ps, why have the TV on with no sound if there no subtitles either. Pointless.