The Five Bridges in Swale

Looking forward to a carvery after a remembrance parade. Very disappointed with the food, especially the meat it was so tough I had to spit it out! My son could not eat his gammon and some of the veg was so al-dente it was difficult to cut! The service was OK but we won't be going there again.

Very friendly place with excellent service I would highly recommend the Five Bridges

Manger called domick was not helpful and his customer service was terrible as he staff members told me that we’re not booking on Sunday for a dinner but my family when to them and there was empty so I think his management skills for being a manager for two days at five bridge is horrible and customer service was not good Ask for some understanding but he was not willing to help

We've given this restaurant many chances but unfortunately tonight's experience made sure we won't give it any more. We visited at 8.35pm hoping for a dessert and coffee but the second we walked in we were hit by a barrage of what they didn't have before even greeting us or asking us what we would like. The barman's first words upon our opening the door were, 'We've got no beer and we're closing soon', not even a hello, can I help? We didn't want any beer! This was closely followed by his colleague who called over, 'And no food either'. All of this before we had even uttered a word. Never again!

Our first trip to the Five Bridges, we had a lovely meal…

The food was very nice!! Cleanliness of our table was awful! The table was sticky and so was the one next to us. Staff were very friendly!

Hadnt been out for over 5 years for a meal as got severe anxiety but we went to our favourite place because it was my hubby birthday and I knew I would be ok there. And I was. Food was amazing as always.. the staff brilliant can't ask for better.one other reason we went back is a member of staff had gone back to work there and she is brilliant..

Always fancied popping in here. Staff were very polite and willing to chat. Food was very nice indeed and the beer was good. Our preferred local pub closed the kitchen because 'they were not busy' and another close by wasn't even open for some reason so we drove to the Five Bridges instead. So glad we did because we will see you again real soon. Thank you.

We booked a roast dinner for 6 and were told when we arrived that the carvery and kids menu were the only items on the menu due to limited staff. We had the choice to cancel the booking at this stage but decided to continue with the carvery, and we are glad we did. Despite being understaffed, the staff worked tirelessly to manage a very busy restaurant and bar. The roast was one of the best we have had in a very long time, and we have tried many places in recent years. This may become our go-to place for a Sunday dinner.

Really good food this evening. Really enjoyed the evening meal with friends.

Its certainly improved massively, used to get a bad rep but given the chance the managers and team there have really turned it around. Liam i think was running front of house, smashing it with Shannon. And the chefs names i got was Ajay amd Shalay who cooked my Cowboy burger perfectly.

Pub has great food, good portions & really friendly and helpful staff. Are daily offers and Steak discounts Thursday . Pub is reasonably new behind Morrisons and B & M and weekdays seems spacious .

Just had a lovely Sunday lunch with my dad. I must say that the food was very nice. The staff were very friendly and the service was good. Glad to be returning in the near future

An excellent meal. Four of us came to eat- hot food served on hot plates, well presented and good portions The staff were friendly and the place was clean, warm and well presented. Will definitely come again.

Staff were friendly and polite however we waited for our drinks, which arrived after our meal. Food was lovely however veg was like warm.

First time we have been to the 5 bridges and we wasn’t disappointed. Very friendly staff greeted us and made us feel welcome.The menu was good and food lovely. My mother is in a wheelchair and loved it , plenty of room and clean facilities. 10 out 10 .

Popped in for a few drinks after shopping, Shannon was an absolute delight! Great service very polite and quick service

Shannon is by a long shot the best waitress. In all my years of going she has never let us down. Wouldn't be the same without her.

Myself and my husband popped in for some lunch, We was served by a young lady called Shannon, very polite young lady nothing was too much trouble, great food and service.

Over an hour's wait for bang average, luke warm, food. Not expecting the world but it is wasnt even that busy.

First and last time visiting this place! Coffee vile , food vile , no interaction or customer service they were too busy standing around chatting or on phones!! Absolute joke

I have never had a bad experience of dining at 5 Bridges. It is what it is and you get what is paid for. The food has always been good and the staff super friendly.

Excellent service, Billy and the other staff went above and beyond. Our dog was treated as a customer. Great place for families and dogs. Food and the beers was fantastic.

We came here the other week and the food was lovely! Amazing service from Liam, super chatty with us and so friendly :)

Recently visited the five bridges had a wonderful hot dog 🌭 all staff were welcoming especially one of the managers called billie.

Why doesn’t this place open for breakfast? Busy at lunch times and like a graveyard in the evenings…. Slap bang in the middle of a shopping estate and closed till lunchtime!

Have to say what great service my daughter received from elina. A true credit and an amazing member of staff

Recently visited Five Bridges as we were in Sheerness to see old friends and heard good things about the carvery. We were not disappointed! We arrived quite late into the afternoon and were notified upon arrival by a member of management, who’s name we were told was Billie, that they were out of gammon but that wasn’t an issue as neither of us are a fan of gammon! The member of bar staff, Ajay, was polite, professional and happy to help with questions and we were also greeted by another manager, Liam, at the carvery who was more than happy to chat to us while he carved and we plated. 5/5 food, 5/5 service and 5/5 atmosphere, keep up the good work Five Bridges and we may see you soon!

Really great service and in a great location on the Isle of Sheppey. Thanks to Katie for her great customer service!

Great customer service from katy and team. I would highly recommend.

Last minute pit stop before we started our weekend, decided to pop in for a quick bite and a pint. Greeted by friendly staff behind the bar dealt with our orders quickly and correctly. Would definitely return!

Went there for my Grandsons birthday. Food was very nice and waitress was brilliant,very polite and friendly,great service. Would recommend,very enjoyable evening.

First Time visiting this pub, and we were impressed, quite a large menu, with lots of choice of different dishes. The food was of good quality and cooked correctly. Service was good with friendly helpful staff, the decor is very nicely done with pleasant light levels making the resturant a nice place to dine. A good selection of good wines, and cocktails . We will definitely return. Kash x

It was my mum's birthday, and my mum likes the scampi at the five bridges, and we love the carvery on a Sunday. There is lots of room around the tables, so you don't feel on top of each other

Staff really attentive biggest letdown was the fact that the carvery meat was all so overcooked that it spoilt the experience.

We had an excellent lunch of jacket potato with prawns and rose Marie sauce with a delicious side salad. We had great service and a warm welcome - will definitely go again

Had a brilliant time food was brilliant thank you to Holly who served me and my mother in law brilliant service always happy and always smiling

Sunday 8th Sept.carvery, our first visit to this.Ajay was friendly and chatted with us, as were the guy in the carvery and the young waitresses.Food was good and reasonable,staff excellent.I would recommend this carvery to friends and family.

Stopped in for a quick drink, after hearing about the place I thought I would give it a go, really nice place, great selection of drinks thank you to Liam for being helpful will definitely recommend this place!

We wouldn’t think twice about using this restaurant the next time we visit our friends on the Island.

Tired, dirty and worn out. In need of full refurbishment. Staff need training on customer service.

Recently the food quality has dropped, not sure why. Gammon is not the same, chips are definitely not the same. Not bad overall but not as good as it used to be

45 mins waiting for a few sweets for the children, plates from main meal just left on table. The restaurant wasn’t even that busy

Had a lovely meal staff went beyond expectations very helpful, young waitress gracie was very good and cheerful food was lovely will return soon

The staff at the five bridges are very friendly and welcoming

Excellent as always come every year visit family and your the only pub we use as great service and food.

Came with family for Sunday lunch good service

Now it's a standard Marston menu it's rubbish. No good pescetarian or vegetarian options. They still do the yummy cauliflower tart but it's a shame it's only a carvery item. I love that thing. Hate Marstons menu. Both Jenny wren and 5 bridges have been ruined. Both so expensive compared to before too.

Great pub, charleigh the new manager is great

Very bad service! Waited 45 minutes for sandwiches. Supposed to be on bloomer bread but it is as value brown bread . Not busy, manager very unhelpful so I requested a refund . He then apologised and said they had run out of lots of stuff. He should have told us that when we ordered! Will not be returning 😡

The Five Bridges looked inviting when we entered . We ordered sandwiches which was served with chips. The sandwich I ordered was chicken, bacon with a bit of salad served in white bloomer bread . It took 45 minutes to appear after two friends asked twice how long they would be . The manager said they were busy but there was not many people there ! Eventually the food turned up , it was not worth the wait . The bread was a cheap supermarket white, not bloomer . The sandwich looked and tasted disgusting to which I didn't eat but the chips were ok . My friend asked for a refund for hers, to which she got . He told her that it was cheap bread as they had run out of the bloomer .We decided to eat what was edible as we were hungry . I would never recommend this place to eat at and will certainly not be returning.

Very poor Experiance today. Only two choice of meat on carvery, no condiments except apple sauce. Waited nearly 30 minutes for ice cream dessert and when it came was half melted. Ladies toilet were in a disgusting state. Wet floors and toilet paper over the floor. Staff did not seem very engaging.

Booked on online for a carvery for 7 people. Turned up on my time slot to be told the carvery had finished as they have run out, no mixed grill, Pepsi was empty as well as numerous other items. I understand this happens but an email or phone call would have been appreciated before we arrived. Left and spent my money elsewhere.

The only letdown was that there was no coke/pepsi (just diet). Disappointed birthday boy. Carvery was yummy and served by Holly, who was very polite and helpful. Daughter loved the gluten/diary options, nearly diagnosed, so all very new to this. Definitely be back!!

We was welcomed by lovely happy staff. I had the The Ultimate Spicy Beef Burger and my fella had the Sirloin Steak. The food was amazing and a reasonable price.

Came to the restaurant with my 16 month old daughter and family.. my daughter was playing in the children’s bit to which the floor was wet and she fell and banged her face and put her tooth through her lip. Not one member of staff came to see if she was ok, even when I reported it they still didn’t ask if she was ok they just closed the play area. The food took ages to come and when it did come it was overcooked and practically burnt! Will not be returning or recommending to anyone!!!! Copy

Fantastic meal, great value. And Katie who served us was friendly and professional. Credit to you staff.

Lovely visit , very friendly staff Katie was lovely in the bar and the new manager charleigh is very welcoming my grandchildren had a great time in the play area thankyou x

Had a lovely meal from here, charleigh is great, goes above and beyond to help everyone. Definitely recommend the carvery.

Popped in for something to eat, Charleigh was great, really friendly. Lovely outdoor garden area.

Charleigh and Katie were so friendly and welcoming will definitely be back

Charliegh and her team really have made this pub amazing. I felt so welcomed when I came in. Food was so delicious and I can't fault the smiles on all of their faces. Thank you I will be back.

Popped in for a few beers and a meal. Good friendly staff. Decent enough food. Clean and spacious.

Holly did a great job on are Carvery today and was very polite and friendly.and i would come back again

Hi at a lovely time at five bright Holly was lovely with the carvery she was very talkative and very helpful I well come again meal are lovely

Holly was lovely she done a nice carvery to day and she was very polite and friendly and would come back again

I've not been in today but I've been in previously and the food is amazing there and good prices and the menu always changes so that it's not always the same stuff and Holly who works there does good food and is very friendly and does good service:)

Food was nice staff were friendly, especially Holly who was on carvery..

Good variety of food at carvery, the server Holly was very friendly and helpful to me and my family.

A very average experience. The food is standard chain food. It isn't bad, just something you can get anywhere in England. The carvery is oddly placed on the walk through to the toilets... We didn't get this but the meat didn't look well cooked. The staff didn't seem very organised and they didn't have basic drinks like orange juice, and the lemonade was very light on syrup and not very nice.

Good variety of food, came in with my family and our server katie was absolutely amazing she was friendly and very attentive with the menu and a big thanks to chef holly for making the food too!!

Never a bad meal at the Five Bridges, chef Shalay in the kitchen always does an amazing job with great quality food x

Shalay went above and beyond with making sure everything was right with our food.

Every time I attend the five bridges it is always an enjoyable experience the chef Shalay always does a great job the food is always cooked to perfection and it is always so delicious. I would also like to mention that the cleanliness of the five bridges is always very good and to a high standard the cleaner is called Tammy she does an amazing job.

I came to five bridges with my family the food was amazing! We asked who was making the food and it was the lovely Shalay who was in the kitchen at this time. she is a credit to your business the food was amazing and came out quickly and hot! We will definitely be back again.

The food was amazing here by the chef Holly and our server katie went above and beyond for us.

Had a lovely meal cooked by the chef called Shalay. Would definitely come again

I visited on sunday i had a lovely meal and an amazing carvery served by Ryan, i was then served by Katie who was very attentive who recommended me a great gin which was lovely! would recommend

visited on sunday had a lovely meal and a amazing carvery , was served by katie who was very attentive who helped me with all my dietary questions

The carvery was so lovely and the staff always ready to help. Ryan on the carvery was very nice and friendly and love coming here every sunday 😊

Great experience and a friendly smile from Holly at the carvery while serving

Great food thanks to shalay 😊 recommend

Beth was a delight and great service

Great food and service, specifically Beth who was lovely!

came here for food whilst visiting friends in Kent, our server was Beth and she went above and beyond to make sure we were happy with our meals! made sure we had everything we needed, i’ve never felt more welcomed before! i’ll definitely be coming back to try different meals next time

Genuinely a really nice spot. The food is really good and the staff are all friendly, Beth specifically is so helpful! All around good vibes 💚

Really lovely staff, I was served by a girl called Beth. Tasty food and great drinks selection.

Had a lovely day here. Food was superb and Beth is a credit to this place.

Food and service was great. Beth was very polite, friendly and really helpful.

We had a lovely experience here! Brilliant service from Rosie behind the bar she made us feel super welcome. Definitely going to come again and fingers crossed we get her again!!

Was amazing experience. Ryan the chef was amazing with autistic grandson doing simple Malayan with him. Food was so lovely. Thank you

Came for sunday lunch. The atmosphere was amazing. Ryan was amazing with my autistic son doing simple makaton with him. Made my dau and my son included. Food was nice also.

Come here for a lovely carvery every Sunday and love all of the staff here but Beth goes above and beyond every time. Lovely service 👍

I visited today and had a lovely meal. The service was quick and everybody was friendly.

I often visit the five bridges and have been happy every time. The food is lovely, always hot and the staff are very friendly and efficient.

Lovely pub with friendly staff & good food 👌

Lovely staff especially charleigh, will be back very soon!!

excellent service and will definitely be coming back soon thank you

Well has to be the worst yet, only 1 beer and 1 Guinness on sale , very little food choice and what we actually got was disgusting ,the place was deserted,the staff was not in the least bit interested .the tables was dirty and uncleaned . I suspect that the place is due to close very shortly .no beer , no food as such no customers is this how an eatery and pub are run ? . Be warned avoid at all costs

Lovely staff, food value for money. Nice garedne if you want to seat outside