Bobbing Apple Brewers Fayre in Swale

Polite staff,Food was ok.The meat was nice but some of the vegetables on the carvery were frozen ones.Shame. Desserts were nice

Food was burnt gammon had a lot of fat on it goujons you couldn't eat were they were burnt coleslaw had no sauce on it

This appears quite run down, well worn, stained seats and with the gents near the entrance out of order and the single remaining gents cubicle at the back dirty two days in a row. First night was very busy with a children's party, but the serving staff did well, food was mediocre. Second night was not so busy, but ordering at the bar not a great experience with people pushing in, also had to go back through the long ordering queue to ask the staff to replace an unclean glass. The single prawn cocktail starter took 45 mins to arrive after chasing, and after further chasing the main courses were an hour after ordering. The manager did apologise and offered a free drink or dessert, but the whole experience was unpleasant.

Absolutely beautiful food. Chef Kayleigh cooked our gammon and steak to perfection. Whole meal was beautiful. All staff were helpful and attentive. Well done 👏

Ordered our food and the starters and mains came out at the same time and when I asked why the waitress said its because it's all on the same ticket which is ridiculous this is the only place I've been which this has happened. This place used to be really good for service and food but now it's seems they don't have a clue on service or customer service so disorganised having bookedca table we weren't even shown to our table and people were just sitting anywhere they wanted and the 1s who had booked a table couldn't sit at the table they wanted reserved cause it was already occupied by people who hadn't booked, seems like you need new management, more staff or both, also I've got nearly 30 yrs experience in the hospitality trade and this is in the top 10 of worst dining experiences but the food was OK.

Good value food and helpful staff

Food is okay, but the place is a bit dated. On the plus side there is a soft play area for the kids 😁

Here's a hint to staff... don't tell your customers you're running a half hour behind. Tell the truth. Because making us wait an hour and 15 minutes was a joke! Especially when we saw two tables who ordered after us, served before us 🤷🏻‍♂️ so glad we walked out. Brewers Fayre, get more staff to cover or chefs. We wasn't the only ones waiting over an hour. I mean we only get a maximum 3 hours parking. We arrived at 15.25 and walked out at 17.10hrs with no food but a bill of around £36 for drinks whilst waiting. Went to Wetherspoons and got the same food and on our table in 20 minutes with cheaper drinks.

Use to be a good place to eat but sadly has gone downhill 😕

I don’t expect much from brewers but this one is pretty poor , the worst pint of doombar I’ve ever had , tables not very clean and the wooden floor where breakfast is served is very dirty, I won’t be visiting again

Had a lovely birthday breakfast here. Staff were friendly and helpful. Food was good.

Good place to come for a good reasonable meal and drink. You can't be picky with the price you pay

Great little indoor play area for small children

Visited for lunch. The menu has some good value items on with a selection of meals priced at two for 11.99 with starters and desserts at 2.99 each. Expect value and reasonable prices, it's not gourmet food but my meal was cooked well and arrived at my table hot. Portions are adequate. There's plenty of seating available. Parking is free for up to three hours but please enter your car reg. Into the pad by the bar or risk a penalty charge. They do a roast on Sundays for £11.99 and you help yourself to everything but the meat so great if you have a healthy appetite. There is a kids menu and this is a family restaurant suitable for all. There is limited outside seating. A Premier Inn hotel is on site. The staff I interacted with were pleasant enough but there were not many of them. There is an App available, sign up to get offers. At the moment ent they're offering 2 main meals for the price of one on their App but not this is on main menu meals only.

me and my father had good value tasty meals unfortunately none of the bar pumps were working so we bought half pint bottles of lager at £3-90 each we felt were grossly overpriced at£7-90 a pint

Our starters were ruined twice as the chef salted salt and pepper calamari which made it far too salty, and he repeated his mistake. Worse than this my daughter was served a completely raw piece of gammon! The waitress and the manager couldn’t believe it but my daughter ate a big bite before realising. The manager refunded the mixed grill and the calamari but this ruined our meal and my daughter went to be ill in the loo before we left. I said to the manager what if my daughter is now poisoned to which she replied yes well that’s the worry isn’t it? I expected some practical guidance! I am going to report this to the relevant authorities as surely probes should be used to check temperature! This piece of gammon was flash cooked on one side a completely raw! It was disgusting and none of us could finish our meal.

Great location and didn't book. Food assistant was very helpful and chatty. Food was plentiful and tasty

Great service from the team looking after my family for a nice meal after a trip to the zoo. Good value food which we all enjoyed.

We had been there before, it was quite nice. This time a horror. The chef must have dropped the salt shaker. Filthy squid. No more CO2, so no more free refills or draft beer or cider. No discount on bottles...no pizzas available either. All this 2 days in a row because we were at the hotel next door. To flee . They will surely close like many others taken over by 1er Inn to be transformed into leftovers of their own. In the meantime, go your way. If your table is towards the games area, good luck too.

This was always a place of it is what it is. It's pleasant enough for kids to play. Came today. There was a gentleman at the counter, and the barman was being extremely short and rude to him. He wasn't much pleasant deliverying orders. They only had a limited amount of drinks. We decided to leave.

In need of a deep clean and renovation

Food took a long time and cold considering no one else in the restaurant. Freezing fro. Air conditioning. Uncomfortable experience. No atmosphere.

My family and I went for dinner at the bobbing apple last Friday , I am a blue light card holder so was happy to see I got discount , The problem was their Wi-Fi was down and I was unable to download the code , This is when Scott the manager came to our rescue, what a lovely and helpful man he was , nothing was too much trouble , he went out of his way to help us , Thanks again Scott , we will definitely be back

Hardly anyone there, but we waited long for food. Drink-machine didn't work properly,asked for drink replacement, but they forgot and had to be reminded. Asked for mayo, 10 min later was brought, had almost finished meal. Portion was small, nevertheless tasty.

We started going to the brewers fayre in West malling as it was usually nicer than the Sittingbourne one, however after they shut down the West malling one we ended up going back to Sittingbourne. However I felt this place has gone down hill, the Sunday roast was not very nice with rock hard parsnips and wafer thin meat. Don't put your arms on the table as they get waxed trying to get them off. On entering the restaurant the waitress dropped some cutlery on the floor accidentally whilst cleaning another table away, the knives with food on were left on the floor for the remainder of our meal and were still there when we left, it was not even that busy and at one point we were the only table there.

Avoid! We got in and the desk had an sign saying find an seat and order at the bar, has we have an wee one we though we go to soft play part.... Lady was cleaning tables too one look an huff and said to her self another bloody one, ok then nice welcome....... Think it's still few mins before 12 we will just get an drink each and then order food let the wee one play for 20 mins. Look at tables and all the wee silver disks with number r removed can see any table numbers, it's ok we r just getting drinks then now..... So we go to the bar, waited for about 2mins, same lady who was cleaning tables come by and barks at us 'we not open yet it will be another few minutes' ok then! So 5 mins go by and another lady come and ased for table number, we can't see one and before we could say the silver disk been taken off she snaps every tables got one it's on an board, ok can we get drinks without the table number? Get mugs, figure out where to get the hot drinks from and get back to table (look for board and it was on window seal, that's y we didn't see on number) look at me tea and there is white bits floating in it, milks off, so go back to bar to say and we did get an fresh cup and sorry we get milk changed - I took an mint team instead. But has I'm looking around there is food all over the floors, there is cutlery all over floors and just rubbish everywhere 🤮 we fished out drinks and left for the McDonald's next door....... everywhere u looked there was dirt, rude staff and just disgusting chairs. As we left hubby said his latte from the machine tasted funny too 🤢

Jess was very professional and dealt with our group very well

We went the the bobbing apple for an evening meal a few days ago we was welcomed by a staff member and told we could pick are own table as it wasn't busy and to come back to the bar when ready to order. Was searverd at Bar by a man named Scott who was very friendly and happy to change a couple of bits on our orderfor us. Food come out very quick nice and hot no problems. My 3 boys loved the play area and haveing a little chat with a lady staff member called Sue. We will definitely come back.

Stayed here last week with a colleague for a work trip, got a meal deal with premier Inn and have done numerous from brewers to table and table to beefeater and this is by far the worst I've ever done! 1st off the toilets one side of the restaurant m and f were closed (fine) the toilets male anyway the opposite side that were open were awful! Good 2cm of water (presumably) covering the proximity of the floor, very slippy and grim, mentioned to I assume the manage he shrugged and said "yeah we know" then walked off.. he didn't care.. Secondly the food, once the food comes nachos literally had a dash of cheese sauce and a dot of salsa, very dry.. the main meals come out, me and my colleague both had chips with ours and they looked like the final bits from the bottom of a bag and tepid warm at best, onion rings well overdone but everything else was semi good tbh! So we held some hope on the full English for the morning.. the waitress takes our order and I asked for 1 of most things when it comes out I got 2 of everything but no matter, however the mushrooms were oily, tomato not cooked just warmed so was just mushy, eggs still translucent round the yolk, hash browns soggy and everything was stone cold, even the plate was chilled to the touch, safe to say I stuck with the continental and left everything still in tact.. Lastly was the beer.. we had a few (4) beers the night before and by no means am I a lightweight nor a functioning alcoholic, me and the same colleague I was with have done evenings where we have done nearly double that but woke up fine the following day but when I got to my room I was throwing up and felt absolutely dreadful, woke up at 430 am to again use the toilet and having a splitting headache, thinking it must have been the food to make me that ill, when my colleague comes to knock on in the morning the 1st question he asked was "what the hell was that beer I feel absolutely awful!" Turned out he had a bad night too with headache and stomach let's say problems that made him the king of the throne 80% of the night.. We had two different meals so ruled out food only thing we could nail it on was the drinks as we drank the same, if the pipes haven't been cleaned or still had chemicals in them I don't know but anyone would have thought we had drank our way through a brewery! Luckily my company payed, there was a couple who complained a couple of tables over too, shambles of a place hopefully this gets read and I have saved a few people from a seriously uncomfortable evening!

Went there to meet family on the way back home. They didn't have enough staff working as there was only 1 person behind the bar taking order for food and drink. Food took a while to arrive, and then there were no condiments, so these had to be refilled, whilst rhe food was getting cold. We opted to sit outside as the sun was shining, but this was in a terrible state with cigarette butts all over the floor, not good as we had a dog with us. Will not visit again...

We have always been happy with the bobbing apple. Very friendly

Staff were friendly and helpful. The place itself is just looking tired and could do with a reurb

Lovely Sunday lunch at reasonable price, also had one free meal for father's day.

Went there for today for father's day couldn't fault the service or the carvery it's beats castle lake by far will keep coming back

We often meet as a family here with 4 generations. There is a play area indoors and out for the younger children and the carvery is very nice on a Sunday. My elderly parents were well looked after recently when they couldn’t manage to eat all their food, so Ashton was very kind and topped up their leftovers with more food and wrapped it up so they had some for the following day. A great help as my mum is in her 80s and full time carer for my dad. It saved her having to cook a meal for them. Thank you!

Wouldn't recommend to anyone.they lost half our tables food (not sure how ehen it is done electronically). When they finally found our food it was barely warm and any sauces were congealed, obviously been standing a while. We weren't the only table to have thos problem Waitress was full of attitude and hardly apologetic

Arrived at the restaurant at 7pm on a Bank Holiday Monday to be told very bluntly by the bar person, no walk ins. There were only about 4 tables being used in the restaurant, so no where near full. They were supposedly short of servers but I counted at least 4 which seems ample for only 4 tables of customers. Another customer said we stood outside and booked on line, go do that, which we did and got a table for 7:15. Went back in and ordered drinks, was given a bottle with no glass. Sat at the table, ordered food which was fine. Went back for dessert. At 8:45 we were told we're closing at 9pm, so basically eat your dessert and finish your drinks in 15 minutes. Absolutely disgusting service.

Lovely meal, great service, friendly people

All food very cold it was not a hot buffet it was a cold buffet And when I complained they took all the food out and Put it in the microwa That's why it is Eat as much as you like believe me you won't go up for seconds

Had breakfast was very nice only downfall was no orange juice available only pineapple or apple

The food was awful and lukewarm, the table was sticky and it is very noisy. The only reason to go is for the soft play area that my grandchildren loved.

9 of us went here for breakfast. There was plenty of choice and everything was replenished quickly. It was very busy and the only problem was the queues for the coffee machine. 1 machine is not enough.

The food here is awful and it's often full of unsavoury types with foul mouthed kids that let them go wild. You'll find food mashed in to the softplay area, 13 year olds diving about amongst the 5 year olds and the tables and floor need a deep clean. If you want food then the McDonald's opposite is actually a better experience. I've been here twice in three years and had the same experience, hopefully it's better than this when you visit and I've just been unlucky.

Great place, lovely staff and children loved the ball pit highly recommended 👌

They always have all the staff but no one doing much they had one till working which they advised had been all week so clearly company don't care its not the staff fault. We go for the soft play but this gets overrun by big kids but overall ok

Lovely relaxed atmosphere, service was great. My Grandson has the time of his life in the play area. Great food.

I absolutely DO NOT recommend this place to anyone. Upon arrival, my partner and I were told they were only taking bookings, even though the restaurant was barely busy, we managed to get a booking anyway. The bartender was absolutely lovely, the best thing about our visit! She was very communicative and made the drinks perfect. However, when our food arrived, the plates tasted like washing up liquid, as did my partners, completely put me off. Additionally, my partner is autistic and gets fussy about food, especially certain vegetables. We decided to order the Smothered Chicken Burger, as on the menu it said it did not say the burger came with salad, whereas the others did. When it arrived, my partner was picking out the salad from the burger, as nowhere did it state the burger included salad, which made him upset as well as me. The waitress was very miserable, asked her for sauces and seemed like I’d asked her to massage my feet, she seemed very grumpy and miserable, as if she didn’t want to be there. No smile on her face at all. Didn’t bother complaining about our problems for this reason, only good staff member was the Bartender. Don’t recommend this place to anyone, there’s a McDonald’s literally 3 feet down the road that’s so much better!

I had scampi,chps and mushy peas the mushy peas were not properly cooked and in a state that they had just been removed from cold storage

Food was made quickly but sadly barely warm. The food itself although cold was nice

Friendly helpful free park delicious food fast service

Don’t bother. Rude upon entry and when shown to our table not only was it sticky but the cutlery wasn’t even clean. Ordered at bar and lady didn’t seem to want to be there; Slamming drinks on bar and rude tone. Glasses also dirty and only asked 1 person in the party if they had allergies… but the person with allergies had to tell them. Food came out promptly and lady serving was actually quite lovely! Justine I caught her name. Very lovely lady and the only one seemed bothered and working hard. Other than that, wasn’t a great experience at all. Won’t be returning.

Had breakfast with my family and couldn't fault the service. The team kept the food stocked up which was plenty and a lot of choice. Found the other customers were happy and nice too which all in all was a pleasant experience. Would definitely stay over again and have the breakfast

Shame coffee Machine was broken did have a nice time

All very mediocre. Waited ages for drinks. Minimum staff, minimum menu and minimum quality. I won't be returning.

Long wait, chips was cold,part of meal missing male toilet blocked very disappointed.

Food is great sometimes the Rump steak is undercooked to the way you want it and it is tuff to cut.

This is a standard chain kind of place, and I have to say the staff were excellent, the food was ok, but the actual place itself feels very shabby, it needs some TLC to bring it back up to speed, food was not slow in coming out, but have had better for the same price.

Had a tasty bite to eat, reasonably priced. Only down fall was website had children's play area as open and was closed off when we were there. But would recommend 👌

It was very cold inside and our food wasn't very nice. The breaded mushrooms were overcooked and the battered cod was more greasy batter and not much fish. A disappointing visit.

Truly an awful experience, long waits, pudding came to the table before main, food average at best..... not going back.

Was booked in for a table and got sat down at a round table that would hold 6 people but there were only 2 adults one baby so was a bit awkward trying to have a meal looking at my partner lol. The table was so close to the next table the back of my chair was touching the other tables chair, luckily no one was sitting on it but felt obviously still felt really cramped. We were not told we had to order at the bar and was sitting there for about 10/15 minutes looking a bit clueless. Our empty plates was left on the table almost an hour after we finished eating and just in general no warm welcoming from the staff so for this reason I cannot even give 1 star for the service. Food was mediocre but cold, nothing too much to complain about but nothing really to compliment. Wouldn’t recommend and wouldn’t go here again. I weren’t expecting much just a nice carvery in a nice pub but was feeling like I just wanted to eat and be done to be honest oh and they definitely water down the drinks or hardly put any alcohol in there, I could have down my rum and coke like it was orange juice.

Ignore their opening times. They close whenever they like! Popped into the Bobbing Apple for a few drinks this evening. Web sits says they are open till 11:00pm, but they called last orders at 10:00 and asked everyone to leave at 10:15! I mentioned to the manager, that their web site says they are open until 11:00 and he said "I know... its wrong"!!! I guess its just lazy staff and management that want to knock off early. We wont be back.

A dirty table, overcharged then charged a fee to be refunded and kids running around the place were the downsides. The best thing about it was the kind guy dishing out meat at the carvery. The place was really busy, queue for the carvery was pretty big so we figured it had to be really good. The best thing to eat was what we think were dauphinoise potatoes which were part of the carvery. There was plenty of choice and it was ok, for the price. Staff were doing their best but I think it was too busy for them. We'd try it again.

Went for a carvery meal on the 11th and was a bit disappointed. The beef was overdone for my taste although i realise it has to suit a very wide range of tastes.The mash i am pretty sure was instant the roast potatoes were more like smashed potatoes and the stuffing balls were rock hard.Also in other carveries i have been to the plates were given out on trays which i prefer.None of this will stop me going back as the food from the main menu is generally very good though and i have had better carvery meals from here as well so hopefully this was a one off. I have been back again a couple of times since and while the food was fine the place itself is looking a bit tired.On both of my last visits we found dirty cutlery on the floor under our table and a paper towel one time.The decor is looking tired and one of the toilets frequently out of order.There are broken cupboards and the floors look as though they could do with a thorough clean.

Never even had the chance to try the food. The person I spoke to was rude and dismissive. Maybe some customer service training should be looked into

This is no reflection on staff but more perhaps management, where there was just one front of house staff member, while a queue of people stood in line in front of the bar - who took food orders, tried to answer the ringing phone, sorted empty drinks line (keg?), take drinks orders, and also appease disgruntled groups about tables and sizes.... As other staff members watched on disappeared back of house into the kitchen area. Clearly seen was an attitude of little consideration to staff. Not a good first impression when literally waking into the place and waiting 10. To order a drink, let alone food! The food came out quite fast. A pity as I received the rump (bit tough in places) when I ensured I ordered the sirloin. The steak was cooked as how I requested, just the wrong cut of meat. Bobbing Apple is functional, its serves food fast, just don't be in a hurry while waiting to order being understaffed. Nice to see a small selection of New Zealand wines... but we do make more than just the proliferated Sav Blanc - Pinot Gris and Rose are just as good ...

Good food but you need to go and order it at the bar which is a chore when trying to remember 8 meal options. Great to have a play area for children.

Typical Brewers Fayre establishment, plenty of parking, food arrived hot and edible, surroundings a little tired, staff friendly and prices were as expected, 2 mains & 2 drinks non alcoholic £35. Only downside was parents not looking after their kids who were running around & taking ice from the machine & leaving lots on the floor also raiding the soft drink dispenser.

Good service food was good polite staff

Coffee machine wasn't working, toilets were out of order, food was minimal and for the majority of the time empty

Great place to take grandchildren, food good and nice atmosphere

This would have been a lovely evening out if the food was nice, but it's not. 5 of us ate, we all ordered different meals and all 5 were awful. The atmosphere for families is nice, so are the staff, but the food is horrible so it lets it down. The chicken was absolutely tiny. The burger bun and meat were so dry, definitely been sat out for ages. The spaghetti Bolognese was just mostly spaghetti glooped together, with a tiny bit of sauce on the top. The chips tasted like they were microwaved.

Waited 10 minutes to be seated to then be told they had no tables very rudely, by a lady with short blonde hair and glasses, even tho the place was empty. Obviously can’t be bothered to do their jobs.

I felt it right to post a review on the Bobbing Apple, following our visit last weekend. It would be fair to say that my previous experiences within the last 12 months have not been that good – predominantly owing to being so short staffed, causing long queues at the bar (where both drinks and dinner orders are placed), with waiting times to be served of over 10 minutes. However, my daughter booked for a lunch for 10 of us (5 adults and 5 children), but chosen as they have a soft-play there. She particularly noted on the on-line booking request that we were seated as close to soft-play as possible. On arrival, a note at the entrance stated that the soft-play was closed and would remain unavailable that day. Not such a good start! And hence the 4 star rating. But beyond that, the overall experience was pretty good. They had colouring paper and free boxes of crayons for the children to have at the table and there was enough staff to deal with the fairly busy custom at that time. Some staff were switching between taking food/drink orders at the bar and serving the food to the tables, which was good to see, and meant waiting times were minimised. The food was fairly prompt in arriving and everyone was happy with what they received. I considered the value for money was pretty good too. So again, overall, I felt things had vastly improved since my previous visit. I appreciate that this was just a one day ‘snapshot’ of proceedings – but long may it continue!

We had a breakfast here, pre-booked with our stay at the Premier Inn. It was a buffet breakfast which was serve yourself. We were fairly early so there was no queue but as we found ourselves a table, there were a number of tables where people had left that had not been cleared. The 'fried eggs' managed to have a runny white and a solid yolk and despite being just out of the kitchen, were virtually cold. The sausages were both burnt and stone cold. The bacon was undercooked and stone cold. The bowl of baked beans and the bowl of mushrooms had been sloped into each other . The toaster, which was one of those conveyer types, had been incorrectly put together, so that the toast didn't slide onto the conveyer and you have to put the bread in directly, risking burning your fingers. The coffee machine was out of milk and seemed to run out regularly after just a few cups. My advice would be that you would be better off in the nearby McDonald's or even buying a sandwich at the on-site ASDA!

We had a Christmas meal the food was good but the service was poor and the atmosphere was very poor didn't feel Christmas at all

No staff no toast no food had to wait took friends very poor

Had the mixed grill very nice Friendly service

Went for boxing day breakfast,very little customer service on arrival. Arrived at 09:45, went to use the coffee machine,no milk in it. Had to wait for that to be refilled. Went and sat down to drink it. Got up to get some breakfast, all that was there was 2 sausages, a spoonful of beans. I asked if any more food was coming out and told no,it was 10am. The waitress then went and got me some scrambled eggs and a hash brown. Not a lot for £10! We then left, walked past the manager who couldn't even say thank you, or goodbye. Avoid at all costs!!!!

Came here for work function. Menu very limited for a non meat eater who is garlic intolerant. Ended up with fish and chips. Make sure you enter car registration at reception

Good value food delivered by pleasant and attentive staff. Just needed to turn the heating on in Mid-december.

Not enough staff , slow service , lots of tables not cleared and the WiFi is useless

Move the rubbish bin by the table and coffee machine, try taking orders at the tables. Had to pay before eating Decorations dismal. Generally dissapointed. Mc Donald's would have been better.

Small, limited menu. Half the staff are OK, but the others are indifferent at best and happy to keep you waiting. Atmosphere? It's next door to a petrol station....

We had book a family table of 14. We were given 3 tables!! None of our food was served at the same time. When it was bought out the waitress did not know which steaks were well done or rare - not that it made much difference as they were all cooked the same and cold!! The icing on the cake was sending back the burger with hair in it and when it came back it was served as the burger without hair. 🤮 Used loo roll pushed into the corner in the ladies toilet. How they get through a hygiene inspection is beyond me. Cheap yes but definitely not cheerful. You will not get me stepping foot in here ever again. Disgusting.

Attended here last night after a long day travelling. Went inside to get a table, however was met by one staff member with a horrendous attitude problem who said that they were fully booked, however said they would put me on a list for the next available table. I waited at the bar for a table and in all honesty I wish I had gone across to McDonald’s. After an hours wait we got seated and there were several tables free, and this was not a particularly busy day. When ordering our food, we did it as one order, with the hope that our food would come together, however this was not the case. The food in my opinion was below average and the service was rubbish. Having said that about the staff, there was one particular staff member who had a very poor attitude and when asked about the food, it was a chore to go and find out and deliver it to the table. It made use feel as if we were beneath her. I must say however there was one staff member who was very nice, very helpful and would make conversation with you. Just wish the other staff members within this place could follow suit.

Couldn't order food for 40 mins, then once the tills were back working a 45 minute que to place order almost 2 hours from arrival to get our starters our 2 little ones were starving, peas not fully cooked,the smothered chicken wasnt smothered, mains were warm not hot so i Definitely will not be returning here your better off across the road in McDonald's

Food was decent Wasn't as friendly and welcoming as i would of liked

I went here for dinner recently after a long journey. The food took an hour and a half to arrive due to some system error with the tills, and when it finally did it was missing an item. This eventually turned up just as I was finishing, and the waiter, instead of apologising for the delay, told me what I’d ordered looked like cat food! Absolutely shocking service. The only saving grace was the manager, who was polite and friendly when we spoke to her, and offered us a free drink to apologise for the food delays.

Small meat portion - child portion had the same amount of meat as my adult one. Brussels were hard and undercooked. Tables in the bar were dirty and not cleared. This was my first and last visit to this pub.

My party of 5 had the Sunday carvery,the food was barely warm and served on cold plates.The vegetables, carrots and sprouts were so hard,and barely cooked. We were refunded for the cost of the meals.

No more than a cafe service very poor a long wait at the bar when busy and found the staff look like they need a good bath and have no manners even one star is to much there attitude is don’t like go else where premier inn should have nothing to do with them

Food was OK, wasn't keeping up with the amount going out. Wasn't in a rush so wasn't a problem for us, nice small indoor play area which is great for the kids.

Nice food friendly service shame children play area was closed but we had a nice family meal

Lovely selection on the breakfast. Staff friendly and welcoming.

Went for buffet breakfast with the family and most of it was stone cold and greasy

Found the manager to be rude and didn’t like how she spoke to her staff very unprofessional

Fantastic service, all of the staff was polite and helpful. An abundance of options from the all you can eat breakfast buffet. Could not fault it one bit. Highly recommend 👌

Food burnt.. when asked for replacement, food came out very cold.

I give it one star only because the staff are great, but there running about like headless chickens, the breakfast food is Luke warm and sloppy, the coffee is barely warm, and worst of all none of the men’s toilets are working, all men’s toilets are locked and out of order, best advice to the staff is seek employment elsewhere as the company doesn’t deserve you, last time we visit