Delivery
Pickup
Outdoor
The best restaurants in Reigate Hill Reigate and Banstead South East
12 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

206 Opinions in 1 websites
My fiancé and I fancied doing something different today. Having previously worked in Reigate, he’d been to the shop many times and said it was very good. We travelled from Farnham and came away feeling like we completed wasted our Saturday. We were told it was a 15 minute wait which isn’t a problem. 40 minutes later we finally got our food but even that wasn’t what we ordered. We were told after the second time coming in to chase the food, that they didn’t have any pickle so I was unable to get the sandwich I ordered. Why was this not checked upon ordering? It wouldn’t have been an issue at the start but after a 40 minute wait, being told I couldn’t even have what I ordered was a joke. On top of that, we ordered untoasted but they came toasted. At that point it wasn’t worth the hassle. Fair dues, we were given a free coffee which softened the blow. I don’t actually blame the staff, I blame whoever runs/owns the shop. Leaving a young and experienced staff force to fend for themselves on a busy Saturday is a terrible was to run an establishment. I imagine they were very stressed and needed more hands on deck. Overall a waste of a journey, the sandwich was very mid and we won’t be returning again.

549 Opinions in 1 websites
A bad experience I had trying to dine at this restaurant because on 2 different days the restaurant hours were not respected. We contacted the restaurant yesterday and received the answer "there is no point in keeping the restaurant open", later we received a call from the restaurant telling us that they have a cleaning team present at the restaurant. Today in the second attempt to dine at this restaurant we ran into the same problem, the restaurant being open only from 17:00 even though the schedule is specified from 12:00.

268 Opinions in 1 websites
This used to be our go to chinese and we would drive 20 mins or more to get here, Last here in in Dec 2024 when was perfect as usual. ' visited in Jan and something changed since Dec. Service was slow as in 20 mins between starter taken away and next course and then another 20 mins till the main course ! Special fried rice - looked nothing like the picture. looked like the egg fried rice with tiny bits of meat thrown in and no prawns at all. no flavouring either . Crispy noodles - was not crispy but regular noodles, bland and too dry. a scattering of small meat pieces . Chicken dish was soggy and again bland, Service was friendly enough but this was not enough to compensate for the disappointing food. Maybe the chef had an off night or there has a been a change of chef, but it was enough to make us look elsewhere, I could have cooked better and saved a lot of money!!

106 Opinions in 1 websites
We went for a family Xmas Sunday lunch. The rooms were immaculate as were the staff who were very friendly and helpful. The meal was a carvery of three courses all of which were tasty and well cooked. I would thoroughly recommend this hotel restaurant which ticked all the boxes.

359 Opinions in 2 websites
Never again! Hotel close to the train station with a small pub underneath. With the English standards I have no problem with a somewhat “outdated” setup, BUT: - the hallway was full of rubbish and junk that you could hardly take a step without stumbling - the smell of the hotel was unpleasant - the rooms were equipped with the bare necessities, but some of the lights didn't work. The door lock was also broken - we received keys that didn't fit But the worst thing was that the rooms and the hotel were just dirty and disgusting. - Feces in the toilets - (intimate) hair on the sanitary facilities, - Hair and stains on the towels and in the bed - the windows are extremely moldy I am firmly convinced that this matter is not unknown to the employees. When we left the hotel prematurely (and, above all, hastily), we were laughed at and told that we should sort everything out with the booking platform and deal with them about the refund. There was no apology or anything. Kind advice for everyone who wants to fly home safely: it's best to look for other accommodation straight away ;-)

169 Opinions in 1 websites
Ordered 2 milkshakes, one strawberry, one mini eggs. Very disappointed! Loads of ice and skimmed milk were used in it, making it taste weak and watery. The strawberry one was favoured with Crusha, and the mini egg one didn’t use Cadbury mini eggs, which is what I was expecting.

316 Opinions in 2 websites
Planning permission was eventually received for conversion of the pub into residential units - and work has now commenced on the car park. A great pity - as this pub has played a large part in the lives of the local Reigate Hill community for many decades, and now has gone forever.