China house in Reigate and Banstead - Phone Number, Reservations, Reviews

This place seemed to have good reviews, I hadn't been to a Chinese restaurant for a while and was hoping for something good. I took a takeaway for two paid over £50, wish I hadn't. It really wasn't very good and the next day I had food poisoning. I think its better to go to M&S/elsewhere and get a ready Chinese meal, sorry to say as I like to support local business.

Disgusting take away raw chicken avoid had money bak but all of us sick when complained got laughed at on phone

Good with allergy substitution and nice food and nice staff. Best chinese i have ever been. Thank you.

LOVE five spice in Reigate! 5* wouldn’t go anywhere else for my Chinese. I’ve recommended so many people here and they all have loved it. Whenever I order from here it’s delicious, fresh and hot! Ami x

It's been a year since my last visit and I have always found the service and people great! But the price has gone up and quantity and quality gone down ! I don't mind paying for good food but it's really only average nowadays am sad as used to be really good

It's changed owners over the past few years and is definitely one of the top Chinese restaurants in the area. 80th birthday meal for 15 people. Organised from Egypt over the phone and beautifully executed. The staff were great fun and their service was perfect. Some of the party had never been before and were really impressed with the food selection and quality. Highly recommended.

Got to be one of the worst restaurants I have ever visited. Waited an hour and half for main course...as did everyone else on the night. I ordered crispy beef dish!!...beef??...I wish I had taken a photo...it was a tiny bowl of what looked like twiglets....they were hard and about half a centimetre thick...if there was beef I could only see with a magnify glass...tasteless and no sauce...rice was dry.. Whole thing awful. My other family members ordered sweet and sour chicken...I think they had five tiny pieces of chicken...never seen such a tiny portion...rice portions very small. Tge manager changed meal for beef in spring onion...equally disappointing and tasteless...£58 paid. A waste of money and evening. Just to let u know I am not one of those rude complaining customers. We didn't say much..didn't see the point. I know my food, I love all food. I try to be positive and encouraging to those trying to run a restaurant. My own daughter is a very good chef, I know what hard work it is. Unfortunately I cannot not write this review to warn others not to waste money...go to local takeaway...cheaper and tastier food!

Popped in when staying at Reigate Manor Hotel. We both had the Cantonese feast which gave us lots of choice. Food was tasty, but the oil in some dishes was old/noticeable which let it down a bit. Otherwise was excellent value for money. Left feeling very full. Service was excellent.

We were warmly welcomed by delightful staff. The menu is so extensive including a fabulous vegan menu. The food was delivered quickly and was excellent. Really lovely experience from start to finish

We ordered take away. The crispy duck wasn’t crispy - it seemed undercooked and soggy - and so we left most of it. In recent years their prices have been jacked up considerably and at the same time, every time we get take away from there, there’s a problem - something gets left out… or it takes forever… or something tastes bad. The food and service have gone downhill.

We went for lunch and arrived at 12.45. The first thing that the waiter said was that they closed at 2pm, so we felt we were there under sufference. The set menu was ok. The starters arrived quickly, sadly the main courses arrived about 2 minutes later and were just left on the table to go cold. We won't be in a hurry to return.

Never been here before and fancied a take away. We ordered food and honestly was not disappointed. Food was full of flavour, good portion sizes, great value for money. Staff were very friendly. Will definitely be going to eat in next time as the atmosphere was lovely while I waited for my food.

Ordered takeout last night, all of us were very disappointed after using them several times before. Food now comes in small containers, prawn toast & chilli salt squid were sweaty, food then goes soggy, squid was chewy as overcooked. Ribs we asked for in sauce yet came dry & were ridiculously tiny, everything was padded out with onions & carrot ribbons. Daughters chicken balls were also much smaller than before & the batter soggy from the same packaging, also very doughy & not pleasant texture to eat. Would have called to complain but their attitude last time they got our order wrong was, we don’t deliver so come to collect, no option to refund! So you then have to leave the rest of your food to either go cold to do a 10min round trip journey, or eat everything else to then go back for one item by which point you can’t be bothered, not great customer service, won’t be going back sadly.

Fantastic food, great waiting staff. We've been to Five Spice many times since moving to Reigate, and have taken advantage of their takeaway collections too!, and it's been faultless each time. The food tastes great, especially their Chicken Satay and their Black Pepper Beef which we'd highly recommend! Waiting staff are extremely courteous and helpful.

Good location right next to the train station. Upon entry I was pleased, looks very authentic and has a good energy about it. The staff were great, greeted us well and came across lovely. I heard so many great reviews about this place I was excited to try it, unfortunately I left very much disappointed. We ordered our drinks, I went for a pint after noticing the draft tap, sadly I was poured a drink from a can. £3.70 for a £1 CAN of lager is not great, didn’t enjoy it wish I chose a Chinese bottled beer. We shared a starter and unfortunately It was extremely dry, as if it was cooked from frozen (chicken gyoza). My main arrived, I ordered the Szechuan beef and I can honestly say it was without a doubt the saltiest dish I have ever had in my life, I love salt but this was unbearable. I should have addressed it to them straight away however I felt bad as the customer service was so great. I ate half and couldn’t manage the rest. I may visit again to give it another go…..we will see.

Ordered our food based on their website menu. When we collected was told our food would be £6 more. I know it’s not much but the server would not honour the published price.

Been here twice now and cannot fault. The food is so fresh, tastes amazing and is well presented. Very authentic decor and service - staff were helpful, friendly and accommodating. Fantastic range of vegetarian and vegan options!!

Great food very authentic. Extensive menu with lots of vegan options. Next time i will pre-order some items from the specials selection on the menu as I expect these will be fabulous. Staff are really friendly and service is efficient. Highly recommended.

I don’t usually leave reviews. But we had a takeaway from here tonight and it was delicious. Loads of food, each dish different, and very tasty. It cost about £60 but we had over ordered for 4 people! That’s tomorrow nights dinner sorted…. All the...

We had a fantastic celebratory Chinese dinner for my daughters 18th birthday with friends and family. The experience was superb, the team that run this place are amazingly welcoming and the food was excellent. They also brought out a lovely ice cream dish, with candles...

We decided to try out this Chinese due to the previous reviews but was very disappointed! I ordered Oriental spiced curried chicken (slices of tender chicken marinated and braised with pepper, onion in coconut curry sauce) - there was absolutely no hint of coconut and...

My favourite chinese restaurant! Really good quality food in a nice setting with great service and staff. All for a reasonable price

First visit to five spice and I have to say the food and service was outstanding. I’ve had takeaways from here in the past and that was just as good and would definitely recommend either from five spice. The only negatives I have are a...

We love Chinese food but not from take away outlets which seem to be quantity over quality. Having read reviews on TA, we gave Five Spice a try last night. We were very impressed with the food, service and atmosphere. We really enjoyed our evening...

My friend and I visited Five Spice at lunchtime and were made very welcome. We like starters best so we had the seafood platter, mongolian lamb with lettuce and crispy duck in pancakes. Everything was absolutely delicious - crispy where it was meant to be...

OMG, this has to be some of the best Chinese food I've ever eaten - and I've eaten a lot from many different venues! The satay tofu Is amazing and that's not easy as it normally just bounces round your mouth such is the rubbery...

Just got back from a lovely family meal. Our daughter's 12th birthday was enriched by the excellent food and very high level of service. Staff so friendly, food tasty and generous portions. Have eaten take away from here during lockdown which was good but the...

No delivery, you have to pick up, but worth it. Friendly and welcoming. The food was fresh, flavoursome and not too sweet or over salty - apart from the salt spiced chicken which was amazing! All good.

First visit to Five Spice, after checking some reviews on here decided to make a visit and really was not disappointed. Very Friendly welcome, Restaurant is very clean. Great menu to choose from. The staff leave you to take your time with your order and...

Really good takeaway. Fresh, tasty and generous portions. It's a long time since we had a chinese that was this good. Will definitely return.

We had our first takeaway from here last night and it didn’t disappoint. The portions were generous (eg. 1/4 crispy duck) food tasty (we loved beef noodles) and we felt it was very reasonable (£30 for two people). We will be back again.

We have been getting take-aways from here for some time as we very much like Asian/Chinese food. On every occasion the food has been excellent and ready at the chosen time (unlike many other take away outlets). We dined there this time and it was great, the welcome we received and the service throughout the meal was excellent as was the food. The menu is extensive and I am sure that it covers most tastes. Try it, you won’t be disappointed. The cost was acceptable even allowing for no £10 p.p. discount.

Have eaten in here numerous times and got takeaway and always had a fantastic meal. Great food and friendly staff. Very highly rated.

We have previously been several times to the former China House restaurant where is was a 'All you can eat'which fine but not the greatest ambience. Since its transformation to Five Spice we we truly delighted with the a la carte menu which was extremely we present and delicious. We would really recommend this for a delightful meal

Fantastic food, best Chinese I've had in a long time. Restaurant very clean, taking good measures against covid19, staff ingreat couldn't do enough for you very friendly. We will be back

My fiance and I were looking for somewhere partaking in the 'Eat Out to Help Out' scheme, and discovered that Five Spice in Reigate was part of the scheme. We hadn't been for many years, back when it was the China House, but thought we'd give it a go. Wow! The food was delicious, and the vegetarian menu was by far the biggest I have ever seen! Service was great too, and the new toilet facilities are very nice indeed.

We had good quality food and generous portions - Crispy duck and Hong Kong prawns were excellent. Food was ready for collection at the time arranged.

My husband and I went for a meal this Friday and it was delicious. Great service too. We highly recommend.

I’ve been really impressed with this place since it changed to be Five Spice. The food is excellent, service is positively charming and the choice of vegetarian options is unusually good. It’s so nice to have a good Chinese restaurant in the area at last.

We have had two delicious takeaways with our family this week - we all enjoyed them hugely and highly recommend. Duck with pancakes was a 10/10.

Sunday lunch- 8 of us had Sunday lunch which was not very busy- the restaurant which is opposite Reigate Station is nicely decorated— the food and service excellent well worth a visit

I love this restaurant. The food is well cooked and very tasty. There is nothing like it locally. Finding a good Chinese is getting harder to find in the local area of REIGATE. I think this restaurant has improved immensely from a few years ago. We have had takeaway and eaten in. Both fantastic. I can not recommend them highly enough.

Great local Chinese restaurant. Slightly off the beaten track just outside Reigate town centre you’ll find this local gem. I use this restaurant for both takeaway and dining in, I believe what sets this restaurant above the others is the extremely friendly service. The food is also good but the service is excellent. My personal favourite on the menu would be the fillet steak in peppercorn sauce (highly recommended)

Formally an 'eat all you like' this quality establishment has recently undergone a face-lift and extended its range of specialist meals to include some very authentic choices.On this occasion however, I stuck with some of my tried and tested favorites. The welcome and service is always warm, friendly and personalised. There is a coloured (battery) tea-light system . . . if you require service or attention during your meal, simply switch the tea-light on and they'll come to you. That's not to say you'll be ignored if you don't, they are very attentive but not intrusive.Although I was there alone, there were a couple of parties in . . . what appeared to be a 'work's do', one adult birthday party and one child's birthday meal. Each of the latter two, had birthday cakes and a birthday song, delivered on cue.For those un-used to eating with chopsticks but wanting to try, help is at hand and 'trainer' chopsticks are also available.The setting and indeed ambiance are both formally presented and casually enjoyed, in equal measure.First timers' tip . . . leave room for a pudding/sweet/afters! ;-)

Been coming to China House for years. First visit since merging and very disappointing. Ordered starters and they didn’t arrive together. Was still eating and the table was cleared. Had not ordered any more but plates were brought out anyway. Asked for the bill. Thought we had been overcharged for the drinks, so asked for the menu and she new straight away what we were questioning and said I thought you hadn’t ordered all those drinks! So make sure you check your bill! Certainly won’t be going back.

We ordered a takeaway from Five Spice and all four of us agreed that the food was awful, completely tasteless. will not be ordering from them again.

I ordered a takeaway and the service was great over the phone and in person. The staff were very nice and friendly when I picked up the food. The food was great and cooked really well. Would definitely recommend this place. I've been searching for a really good Chinese restaurant in Reigate and now think I found it!

We have been to Five Spice 3 times now and used to get takeaways from here before moving away. We came back for a family meal and as with every time service was very friendly and efficient and the food is the best we've ever tasted. Thank you so much Carol and Tom, we love coming to see you and can't wait until next time!

Had an amazing meal with the family tonight. I don't think I can pick a highlight as everything was just spot on. Drinks, food, service and atmosphere all on point. Definitely be back soon.

I’ve used this local restaurant at least monthly, since I moved to Reigate a year and half ago. Always order a takeaway in person. Love the menu choices and I’ve consistently always received great tasting, quality food and friendly professional service. Never been disappointed. I look forward to one day enjoying a sit down meal. Would highly recommend.

My wife and I decided to try this restaurant as we have been looking for a good Chinese for a while. Five Spice was definitely not the answer!

Just had a fantastic takeaway from five spice. Really good choice on the menu and the quality is the best I have had. I would recommend them to anyone.

6 of us went to this restaurant for my sons birthday I can honestly say this is the best Chinese restaurant I’ve been to ever! The restaurant itself is very clean modern and welcoming. The staff were fantastic they laughed and joked with us they make this restaurant a brilliant place to be. Now moving on to the important part the food. The food is amazing we did not have a single bad dish it was all nice the starters and mains exceeded our expectations and the wine was also very well selected. If you like Chinese food this restaurant is a must! Thank you Five spice see you soon!

Just visited the restaurant this evening with our children and another family. The service was incredible, they couldn’t have been friendlier or more attentive. The food was great, I’m not a big fan of Chinese food normally but this tasted fresh and not at all greasy. The sizzling beef and the aromatic duck were amazing.

Me and my friends went in for dinner on New Year’s Eve, the place were packed but service were very efficient and we didn’t had too wait long for our tasty meal.

We visited this restaurant as a family birthday celebration. They greeted outside as we arrived by opening the door and knew our name.

Worth the short walk from the town centre. Next to the station. We had an outstanding meal and the service is always excellent. Staff are friendly and they make you feel right at home. We are lucky to live so close to such a great restaurant.

We had a fantastic experience last Saturday. Now under new management This restaurant is fabulous! The staff are kind, helpful and charming. Our waiter Tom is a credit to the restaurant and is such a pleasant and helpful guy. The service is fantastic! The food is fresh and very tasty. Great Chinese restaurants are extremely difficult to find. Five spice is a gem in reigate. We can’t wait to go back!!

We found this place on tripadvisor as we wanted to try somewhere new.

Ordered take away from here a few times now and every time it has been brilliant. I have a gluten allergy and was delighted to see they have a gluten free menu on their website. The owner seems very clued up on gf and other allergies. The food is absolutely delicious every time!!

I will review this restaurant forever. The best place to go and eat whether you want it for couples or families. The food is outstanding now. The staff are the most friendly and will do anything for you. We now use the restaurant nearly every week and every time I can’t wait to go back. You MUST try :)

We were greeted very warmly and seated immediately at a lovely table with a lazy Susan.

Avoid this restaurant- terrible service- awful food. We arrived looking forward to a nice evening meal, however upon arrival we were ushered to the smallest table in the restaurant, at best this table would fit two people, we were a group of 4. To point out we were the only people in the restaurant from the start of our meal to the end. Due to the cramped table one of our party whilst reaching for his dish knocked a drink all over the main meals. The server did not offer replacement dishes nor would she move us to a bigger table. The food was sub standard and quite unappetising to look at. Avoid!!!!

Wow were greeted by Carol and her team who were so friendly throughout our meal - VERY tasty Chinese food extensive menu with a great atmosphere nicely decorated well worth a try

Got to be the best Chines I have eaten in to date. Food was so good I do not know where to start. Service matched it in every way. We were assisted on how to order, what went with what and great value for money. Totally recommend.

Our first visit was met by friendly efficient service and excellent food. We were very hungry and ordered soups and starters, and then ordered our mains later. We enjoyed the relaxed atmosphere and were not hurried. The fillet steak in black pepper was excellent and we requested a chicken dish not on the menu and this was provided without question and was also excellent. The portion sizes were generous and we will definitely return. Shame we have to go by train from Ashtead but we do like a bottle of wine with the meal

Ordered a take away from here on Saturday evening after our last take away being delicious, however this time was very disappointing. Food was bone dry, received a dish we didn't order. Just not enjoyable at all which is a shame because it's local and last time was very good.

A very friendly restaurant. Excellent food and value for money. The best Chinese restaurant in Reigate.

Under new management, youd think they'd want to make a decent impression. The waitress was ignorant and got our orders wrong, several times. The food all tasted the same, and was overcooked, and they have the nerve to add a service charge, for the worst service possible, and argue about removing it. We left half of our meal, complained it awful, no reaction from the server, not even a hint of an apology

Absolutely going for a sit down after a delicious take away, duck with pancakes, and satay chicken, succulent and cooked to perfection. Lovely hostess, so polite and friendly but not over the top so you feel invaded, have definately found a little local gem here!

We got a family takeaway tonight and the food was completely inedible.

have been used to going to what was China House and have the buffet. No longer a buffet but thought would give it a go. Absolutely fantastic service, were happy to change whatever we wanted on the set menu, couldn't do enough for us. food was excellent, everything beautifully presented. it was our daughters birthday and they brought her out some ice cream with a candle, made her feel really special. would 100% recommend and definitely going back there again

Great for a takeaway. Tasty food and perfect amounts. The staff are friendly and ingredients fresh. Looking forward to visiting again.

Wow, what a Vegan menu! We couldn't decide what to eat.... We tried alot of dishes. All were amazing. The flavours are out of this world. The service was brilliant too. We really recommend this restaurant.

My partner and I recently visited here for my birthday meal. It was the first time we had been to this restaurant and certainly won’t be the last.

My wife and I live in Reigate and have eaten here for several years and the food has always been good however since it became Five Spices the food is out of this world good. We’re both Vegan and they have an amazing Vegan menu several pages long with creative dishes. The Vegan King Prawns are mind blowingly innovative and delicious. The hot spicy aubergine is super tasty in fact you just can’t go wrong. Tom and Carol who run the place are attentive and really impress, and the chef is a genius. The newly refurbished restaurant is tastefully decorated and the furniture sets the scene very well.

Wow, me and my partner use to love the all you can eat menu but now they have refurbished it is menu only. There are a wide selection of set menus that you can choose from and trust me you walk out feeling very full! The food was so much better for quality than it used to be and I cannot tell you how friendly the staff were to us. We will be definitely going back on a regular basis! Carol is still there and she’s always got a smile on her face OVERALL 10/10!!!!! It’s a must visit!!!!

Went to a friend’s birthday meal, the staff were very attentive and friendly. The food was authentic. A nice atmosphere in the restaurant too!

The restaurant has recently been renamed to 5 spice with all new decor. We visited as a group of 9 for my boyfriend's birthday. We had set menu B and the food was amazing! Very quick service, all the food came out fresh, the portions were massive with lots of leftovers.

The food bore no resemblance to authentic Chinese, and seemed to be warmed up from pre-prepared packet ingredients . You would be much better off buying a Birds Eye ready meal. The décor was nice.

They have a new layout, new furniture (I love a round table), new crockery but the same fabulous food and service. The all you can eat buffet has gone, but set meals are large and plentiful. You can pick you own main dishes if you don't like some of them (we don't do spicy) so replaced a couple. We love this place and the updated décor a big bonus. Well done

I went to this restaurant with my friend after having many good experiences with the all-you-can-eat buffet. We were shocked to find the restaurant had been very nicely refitted but was supposedly under new management and the buffet has now ceased. Unfortunately the menu was very expensive so we decided to go somewhere else for dinner.

We have been going to the China House for years. We live in Guildford so we make the 30-45 minute trip to get there.

Firstly please note this place has been refurbished - NO LONGER ALL YOU CAN EAT!!!! They need to update their web site. Clean but overpriced, no atmosphere.

The food here is brilliant and all at a very good price if you get the all you can eat for £18. Service is great and staff are very nice. One of the best chineses’ around!

I have been going here for years with my friends and family and we always have good food and great service. The service is quick and the food is delicious!

Service was good and quick. Food came out hot and looks great. Lots of choices and staff happy to accommodate. Will definitely be going back

Totally unexpected find-lovely fresh food cooked to order on an eat all you can basis. Served by the amazing Carol-thank you so much

Decided to try this restaurant on the spur of the moment. Last came at least 10 years ago. All you can eat for £ 16 . Atmosphere OK but very stark lighting. Felt staff fairly abrupt and either rushing you to order, or ignoring you. Cleanliness excellent. We felt food quality was poor. Most of the food we tried was dry and over cooked. Special rice and noodles the exception and really tasty. With the plethora of restaurants in the vicinity you can do better for your money. Cannot say I would recommend to others and would probably prefer to spend a fraction more and get the food from one of the numerous excellent take away nearby.

Just by Reigate Station. £18 on Friday night, possibly Saturday night too. £16 other nights for all you can eat. Also menu that you can order individualdishes. Lacks atmosphere for a romantic evening. Service efficient. I would not say this is your special evening out for the best of food but it is enjoyable enough. Very quick. All of the typical Chinese dishes.Have visited this place as a large group of work friends as well as a couple. I wouldn't say you would be introcued to any new dishes and wonderful tastes but it is a great place if you really want a group meal with loads of dishes to share. Even as a couple, they just did maller portions. It's okay here although the atmosphere of the room really seems to lack. Seems to be high ceilings and a certain type of lighting. Casual sort of dining but would not say this was a first date or romantic place to go.Okay for your typical Chinese meal but not if you are after something more interesting for the tastebuds. I'd like to say it's a great place for a party group but I do think the atmosphere and decor is a little too open and baron. `i was there with a son who likes to choose the sweet siehs such as Sweet and Sour chicken and chilli Beef.

Great value if you need a good fill-up on tasty chinese. Service varies from excellent to very poor depending on who serves.

I have been visiting China House in Reigate for over ten years and their food and service has always highly impressed me! My visit today reinforced my view that this is a high quality restaurant with absolutely lovely staff and delicious food. Furthermore the portions are generous and they are very happy to make you more food when having the all you can eat option so that you leave full! I have also celebrated birthdays here previously and they are very happy to accommodate all your needs and make it a very special time. I must add that it is very good value for money! I urge you to ignore other deprecating reviews on this website, as this restaurant actually deserves the highest praise possible.

If it's on the menu you can order it my husband and I have been going for some years taking family knowing how much we will pay even if family out

Excellent food with friendly service at a very reasonable price. The staff are attentive without being overbearing. There are 2 options of menu, either a la carte or buffet. We chose the buffet option. You can order starters first and they always check wether you want more before you move on to the next course. Nothing is too much trouble. A fun evening out.

Always fresh food .... need more staff really busy constantly ..... sting you on drinks but the food is fresh fresh fresh served with a smile. Enjoyable night every time... set menu set price good thing.... seating hard the noise level is almost unbearable when full which is off putting... but we still return as it’s best Chinese in Reigate

We've used China House for a number of years (not because it's great but because it's the best of a pretty poor bunch in terms of local Chinese). However they've just gone too far in terms of tiny portions, and quality that just doesn't represent the prices. We're avoiding from now on. They've got not scruples in fobbing you off with a complete disappointment, seemingly consistently. Avoid I would.

Another lovely meal at the China House restaurant. Everything cooked fresh, very flavoursome, good portion sizes and when we dined here on the Saturday evening with our friends, it was a full house with no tables left, which is a good sign.

Got around to going here again (an hour's drive) but really worth it. Service was brilliant and requested a round table as there was five of us, there's a perfect one in the corner at the back. Here we play our Chinese roulette (it has a lazy Susan), put a splat of Hoi sin sauce and everyone has to close their eyes holding a finger above (spin slow if there is food on the lazy Susan, we do it between courses in the all you can eat yummy buffet). Whoever's finger lands in the sauce loses and does a forfeit. If this takes off as a game a share of the profits would be great . Great time had by all.

Good food and excellent service but lacks atmosphere Could do with a change to ambiance The buffet however is really...

Every year for the past 10 years I've joined my partner and his immediate family for a meal at China...