240 New Hall Ln, Preston, PR1 4ST, United Kingdom, England
Romeros was something else, papa kept that recipe close to his chest and a slice of Hawaiian would be sensational…. The new owners state that it’s all the same but we ordered a 14” in pizza and got 12”. I was surprised by this but lads typically do over exaggerate size. The sauce was nothing like papa Romero’s was in the past and it breaks my heart.
Will not be returning.
We order here a lot, the food is consistantly excellent. But there are ALWAYS things missing from your order. Just ordered chicken tikka, pilau rice and naan bread. For me and a biriani for my wife, went to collect it. Got it home and no chicken tikka. You phone up to complain and they tell you they will send the chicken tikka out as if the rice, sauce and bread will still be hot when it comes. So annoying they do the hard things right ie the food, but can't manage to put it all in the same bag I usually get them to check it but I didn't ask tonight (more fool me). 🤬
Absolutely amazing staff always very friendly and welcoming and drinks are made to perfection I go here every Saturday morning for my nice wake up coffee never disappointed
I order every now and then but after tonight I will not be ordering again the food was cold and when I rang back they had a attitude and put the phone down
This beautiful cafe is always worth a visit. Lovely decor, roaring fire in winter. Great coffee and cakes. Staff are friendly. We popped in today for coffee and it was busy as usual.
We stopped for tea her on a Saturday. It wasn't busy, very chilled. I was most impressed by the latest Vegan menu they offer.. there was so much choice! I was looking forward to trying the new Vegan hot dog but sadly they had sold out. For dessert I highly recommend the 'No Cheesecake'. Overall a great experience. The waitress we had was very friendly and attentive. We all left full, happy and would visit again.
My husband and I have been organising regular outings for our local U3A whereby we run monthly coach trips and we have done so since 2018. On Tuesday 12th March 2024 we arranged a coach trip for 57 people to Samlesbury Hall and Clitheroe. This included having a guided tour and lunch at Samlesbury Hall.
I had booked this outing in the latter months of 2023. We paid £8 each for the tour and £16 each for the lunch. For the lunch I had ordered soup and a roll, a selection of pastries and tea/coffee. In addition three weeks before our visit I submitted dietary needs for four of our members. This included a person who was requiring gluten free food.
On the day of our visit the lunch was appalling in terms of the quality and quantity of food and it was certainly not worth the £16 each we had paid. The soup was not hot, it was over spiced and small in content. This came with one very small roll. Whilst some members did make some complimentary remarks over the soup it was classed as ‘dreadful’ by the vast majority of our members. Some people asked for a second roll and were informed that you can only have one! You would have thought the chef would have the experience of knowing that not everyone likes over spiced soup.
When I ordered the pastries I was informed we would receive a selection of Danish pastries. On the day we received one croissant each. This cost us £6.00 each.
This was followed by tea and coffee which we had to serve ourselves from thermos flasks at a central point. This was chaotic with people carrying hot drinks along with the croissant which we also had serve ourselves.
When I complained the following day I was informed the soup was the standard they always serve in their restaurants and it was tested for taste etc before it was served. In relation to the selection of pastries I was informed they had received an incorrect delivery on the day and there was nothing they could do about it so they served us with a croissant each.
In addition the member who required gluten free was not served with any appropriate food relating to her dietary needs.
After complaining they agreed to reduce the overall cost to £12 each and informed me that they could not reduce this any further as they would be making a loss!
They did however reduce the cost to £10 for the one person was required gluten free.
In summary, an appalling lunch and still being ‘ripped off’ at £12 per person.
First visit to Thorpeys.
Let’s just say it’s traditional.
Ultimately it’s all about the food & it definitely deliveries on that front. Generous portions & well cooked. Peas tasted particularly good, reminded me of my nans mushy peas…
All in all, good job!