Based on 2.976 opinions finded in 4 websites
Based on 2.976 opinions finded in 4 websites
Opinions
Shapla never disappoint, the food is always hot, fresh and delicious. The chicken pakoras melt in the mouth!
Simon . 2024-11-10
MORE AT Just Eat
Originally 8:20-8:40 delivery, didn't receive it till 9:25!
John . 2024-11-06
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quality food, hot on delivery (bonus), i use Shapla frequently as the food is always tasty
JASON . 2024-11-03
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arrived on time and piping hot. full of flavor and a generous portion to. definitely coming back.
Philip . 2024-11-03
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food was fantastic and still warm enough despite late delivery. would order from them again
a . 2024-10-30
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Amazing as always. Fantastic food and prompt delivery can’t complain
Roger . 2024-10-26
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The delivery driver didn't even tell me it was here he left it tied to the door
Jenny . 2024-10-25
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Lovely food, delivered on time. Lovely delivery driver, very pleasant man!
Lucy . 2024-10-25
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Delivered by a pleasantly friendly courier on time. Freshly made, flavourful, nice and hot. Very pleased!
Janet . 2024-10-19
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ordered before opening time and selected 5:45 it arrived at 6:20 over half an hour late. Nice food but disappointing delivery time...again
John . 2024-10-18
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Excellent value for money. 4th time ordering now and always tastes amazing.
Paige . 2024-10-18
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2nd order recently where the quality has dropped massively with the lamb being terribly fatty
martin . 2024-10-17
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Food is always bang on, my go to place for a curry and will continue to use, it's just the time it takes for delivery. Last order was just over 2 hours, I get you maybe busy but come on this needs sorting as it seems an issue across the board with everyone, your letting your reputation down there as your food is amazing. **had another order while I was full of a cold, asked for madras nice and hot to help me sweat it out.... received a lovely extra hot madras with a message from the owners to say get well soon which was a great personal touch, and the Mrs got a kebab box and I was very jealous it was bloody amazing, fantastic value, I tried to swap but she wasn't having it haha, I'm defo getting one of them kebab boxes, thanks again shapla**
Arran Tilley . 2024-10-12
MORE AT Google
Ordered food at 8:00 and still waiting at 9:50 Absolutely shocking service and I don't know why I gave them a second chance as this has happened in the past. Hopefully be better than my last order which was 24 hours late
ian hodgson . 2024-10-12
MORE AT Google
didn't send full order and was late and cold.
steven . 2024-10-11
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Staff member was very helpful good food great telephone manner .
V . 2024-10-09
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Never had a bad meal from here, everything is always Fresh. Thanks
Katie . 2024-10-08
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Estimated food time was up to an hour of ordering Checked delivery status update and it said food had been delivered and it hadn't. Contracted the restaurant they said it was on its way. Twenty minutes rang again then it turned up stone cold&hrlate
Donna . 2024-10-08
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The food his unbelievable but it was 30 minutes late
Kieron . 2024-10-05
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Arrived without popadums. One phone call and quickly rectified. Highly recommended.
Gary . 2024-10-05
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My food was very cold and not fit to eat I am very disappointed as I was looking forward to my food.
Lionel . 2024-09-28
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Terrible gone downhill big time. Used to be the best curry house in Preston
Dan . 2024-09-28
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Absolutely terrible. Used to order regularly from here and wait times were always slightly long but you didn’t mind as the product was quality. This time we waited 2hr50 for it to be delivered which is not acceptable and it was stone cold. The food is less in quality now and just not good at all. Given it enough chances now and it’s not improving. Will not be returning again unfortunately
Dan . 2024-09-28
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Two hours later the food was finally delivered cold and unpleasant.
Rad . 2024-09-22
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3 prawns in a whole biryani….not worth to order
M . 2024-09-21
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Great but expensive with all the extra chargers
martin . 2024-09-20
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Avoid worst service i have even seen delivery driver didn't care he was late when i called them they didn't care avoid at all costs
Caroline . 2024-09-20
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great food as usual hot and tasty
sean . 2024-09-13
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Wow everything arrived hot and must compliment the chef as the onion bhajas were the best they were not at all greasy and really crispy just how we like them. Also the takeaway read the note and we didn’t have any coriander in or on any of the food 10/10. We will definitely order from here again as we want to try different dishes. Thank you for the great food it was delicious.
Debbie . 2024-09-05
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Just Eat hgadnt passed on my correct deetails, so driver was lost
Patricia . 2024-09-03
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all pretty bland and tasteless. wouldn't order again
Sally . 2024-08-29
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lovely food just ashame it was half hour late
Jenny . 2024-08-26
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ordered donner on chips salad chilli sauce and garlic sauce. there WAS NO salad. chilli or garlic sauce. donner meat wasn't up to usual stAndard. very dry
Ian . 2024-08-24
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Ordered on line for pick up. Ready as i arrived. ordered chicken dansak and chicken tikka biriani. The food was fantastic. Well priced will order again.
Sharon Cowell . 2024-08-16
MORE AT Google
I am diabetic so need food to be on time. Was told it was on its way 45mins before by app.
DONNA . 2024-08-15
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My food was very tasty but not a lot of chicken and lamb in my biryani
MICHELLE . 2024-08-13
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Good absolutely excellent as usual
Tony . 2024-08-10
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ermm I have not received it yet.
John . 2024-08-10
MORE AT Just Eat
Ordered meal 6.36 now 8 -15 still no meal could you please refund my money to late to eat food now thanks it also states order delivered but it has not been delivered thanks
Michael . 2024-08-07
MORE AT Just Eat
The kebabs need way more chicken and lamb. Very stingy with it
ryan . 2024-08-05
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I got the munchie box. They forgot the curry sauce. The chips were old. It arrived lukewarm and took an hour delivery even though I live 15 minutes away and no traffic as very late. The donner meat was also a bit dry and crusty. The other food was alright but i wont be ordering again. Best think was the chicken pakoras and onion bahjis.
Bethany . 2024-07-27
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DON'T ORDER HERE. Food was hour and half late. Portion wouldn't even fill up a child. The chicken tikka was litterally 5 pieces of chicken and it took them 2 hours to make.
Harry Singh . 2024-07-25
MORE AT Google
Absolutely stunning food! The nicest Indian takeaway I've ever been to! Everything was soooo tasty! The onion bhajis are unreal! Big portions. Worth every penny! Will 100% be returning!
Laura . 2024-07-24
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All of the food was great as usual, but the vindaloo was amazing last night.
Matthew . 2024-07-23
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Been waiting two hours now driver set off 40 mins ago for a five minute drive shocking still not here
Kevin . 2024-07-19
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I pre ordered my food to be delivered at 19:10pm sat waiting and it never showed up till 20:00pm was absolutely livid as I preorded it so I could settle down with food just after my son went to bed. why allow pre order if you can't keep to the times
Elizabeth . 2024-07-14
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Ordered mushroom butter masala and paneer fried rice. The rice didn’t arrive and the masala had chicken in it. I’m a vegetarian. Really annoyed
Faye . 2024-07-13
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Quality of the food was amazing, quantity great and tasted absolutely delicious. Would definitely recommend this takeaway
Eva . 2024-07-13
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Ordered a Chicken Tikka Maassala, Chicken Tikka Garlic Massale, two chips, chicken and donner kebab (naan), pilau rice and poppadoms. Unfortunately the poppadoms were a bit stale but okay after dipping in the curry, both curries were amazing and the kebab was huge and easily fed two with some leftovers!
Kyrstie . 2024-07-10
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Found my new favourite vegetarian curry! Lovely piping hot food. Fresh enough and filling that I saved enough for lunch the next day. It reheated like a dream.
Faye . 2024-07-09
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Great speedy delivery. Food delicious and still hot. very pleased! Can recommend.
Janet . 2024-07-01
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Best takeaway for Indian food. The munchie box is delicious.
Bridget . 2024-06-28
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As always great food piping hot. Only downfall is that there is no leftovers for tomorrow
Mark . 2024-06-27
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best curry in long time every thing was fresh 👌
John . 2024-06-23
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been waiting for too long for food to be preparing and delivery.
Sunny . 2024-06-20
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I've had some bad kebabs in my time, but this one wins hands down! Delivery was late, ok fair enough, but forgot the chilli sauce which meant the already luke warm and dry kebab meat was drier than the Sahara desert! As for the chips, well just awful😱
Chris Riding . 2024-06-15
MORE AT Google
Food delivered promptly. But best of all was the taste, everything was delicious. Special Biryani and mixed grill tandoori with sides. Highly recommend.
John Neary . 2024-06-15
MORE AT Google
I will order again from here, really good.
Michael . 2024-06-09
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It was really tasty, the lamb chop was tiny and gristley I spat it out, the rest was delicious 👍🏻
Canaan . 2024-06-07
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Food arrived very very late. Order placed at 8.30pm food didn't arrive till 10:30 after calling up. Food arrived luke warm, missing naan bread, smashed poppadoms and leaked sauces in bag.
Vikesh Rathod . 2024-06-02
MORE AT Google
Food arrived luke warm, missing Naan bread. poppadoms all broken and sauces broken in bag.
Vikesh . 2024-06-01
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Still not here and pre ordered 2 hours ago. Not happy at all
Leanne . 2024-05-31
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Ordered a takeaway from here and it said it would be 45 minutes (absolutely fine). An hour passed so I rang them and they said it was just about to leave. I then rang again half an hour after that and they said it would be with me within 5 minutes. By this time it had been 1.5 hours and was nearly 2 hours by the time it actually arrived. Service was very poor and I won't be ordering again.
Beth Warwick . 2024-05-28
MORE AT Google
food not great very wartery. poppadoms very dry and chips soggy. could tell the food had been sat a while. delivery took 2hours to arrive.
Amy . 2024-05-27
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Indian special rice was absolutely delicious 👍
Matthew . 2024-05-27
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As always great food unfortunately tonight the delivery time let them down but it is a bank Holiday weekend so it's to be expected in my opinion but as always a great friendly service many thanks
Wayne . 2024-05-25
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Over an hour so far rang and told on its way another 40 minutes and no sign
Danny . 2024-05-24
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Ordered at 5:10 didn’t come till 6:45 and we couldn’t track where the delivery driver was, so we had no idea when they were going to turn up
Hannah . 2024-05-24
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Always like the food from Shapla, but tonight disappointed with food that needed warming up and over 2 hours for delivery!
Debra . 2024-05-24
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online said 'enjoy your food' which it clearly hadnt. when the driver turned he practically threw the food at me with no word said. starter was missing ingredients and the ones that were were tasteless and overcooked. main has what, 1 chicken breast in it and a bucket of onions? i ordered a CHICKEN curry. will not be ordering again.
Daniel . 2024-05-21
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Was late even though the app said it was delivered so had to ring them. Told them if it was cold the delivery guy would be taking it back. Fortunately it arrived late but hot. Luckily
Mark . 2024-05-07
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The food was terrible the order was wrong and it came late I wasn't very happy or impressed at all
Russell . 2024-05-03
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Absolutely brilliant.. hot and fresh. Best curry sauce we’ve had
Donna . 2024-05-03
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Curry sauce was congealed, meat wasn’t the best.wouldn’t order this again personally
James . 2024-04-29
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Food not good.. popperdoms terrible.soft and thrown in bin
Robert . 2024-04-28
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Gorgeous succulent tender meat packed to the brim. Far too much for one meal so the price pays for two. I would have liked to be able to say 'no lettuce' but it's either salad or not. £3.50 delivery costs prevented a tip for a courteous driver. Thank you.
Rachael . 2024-04-21
MORE AT Just Eat
Food quality not in question but 45 mins late when ordered 2 hours before. Missing rice and mint yogurt with order. When you call for an update on order, arrogant staff on phone, no hint of an apology. Would recommend if local for a pick up order but forget it it for delivery. Customer Service 0/10.
John . 2024-04-21
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it's saying enjoy your food. but it hasn't been delivered
Mark . 2024-04-20
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Food is always incredible just missing my chappati unfortunately
chris . 2024-04-13
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DO NOT ORDER DISGUISING FOOD AND SERVICE IGNORANT AND HORRIBLE STAFF
Danielle Lee . 2024-04-13
MORE AT Google
delicious as always. can not fault the lamb garlic mossala and the keema naan made it even better.
Niki . 2024-04-10
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missing items and was tepid arrived well late
Joanne . 2024-04-07
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food was freezing cold when it finally arrived 2 hrs later will not be ordering from there again
fean . 2024-04-06
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Good quality food and hot when delivered
Karen . 2024-04-05
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Rang them to add pompadoms but didn’t receive any after paying the driver
martin . 2024-04-02
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Just eat stated the order had been delivered - we rang and they were setting off to deliver - this then took another half an hour when the take away is 10 minutes away. The order was placed at 18:22 and arrived at 8:25 after stating only a hour wait on the original order.
Grace . 2024-04-01
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The food was okay, not very hot and we were missing the popadoms from our order, now left with onions and chutney to throw away , gutted x
julie . 2024-03-28
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Absolutely the best jalfrazie in Preston
Peter . 2024-03-26
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Food is always good and I can understand a delay on delivery but yet again I ordered samosas with!!! Mint sauce and no salad and yet again you didn't send mint sauce
Wayne . 2024-03-26
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note saying enjoy your food....not here yet?
john . 2024-03-26
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Excellent, flavourful freshly made quality food. Delivered on time. Very pleased and highly recommend !
Janet . 2024-03-23
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kebab box with 4 pieces of chicken in it I may aswell of ordered a donner kebab not happy tbh
sheldon . 2024-03-20
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called many times to chase up, told 5 minutes away every time which went on for over an hour
Adam . 2024-03-16
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Was 20 mins late an didn't eat it as it was cold an messed up like it had been dropped not again sorry 😐
Lee . 2024-03-15
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The food was too salty was all left and not eaten wouldn't recommend
Drew . 2024-03-12
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Ordered Indian Chips and 4 onion Bajis with mint sauce and salad. Indian chips are insane, absolutely love them from here. Taste delicious, everything is just insane. Onion baji’s could taste a little less lemony and more spice. Mint sauce wasn’t for me, was a little strong and salad was good maybe just a bit more onion and cucumber. Presentation was bang on.
Shelley . 2024-03-10
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Delicious. Ordered on Shapla website but rang later to say how much I had enjoyed my meal. It was delicious, the best Dansak I've had for a long time. Portion size is very good, was ready to collect within 15mins and was piping hot. We even received some freebies, much appreciated.
Deborah Errington . 2024-03-09
MORE AT Google
As the company had a promotion on I ordered my food at 7 and if arrived at 9:30 when the estimated time on the app was 8:15 to 8:30 however when I called the company to chase they just stated we are extremely busy and was rude.
Peter . 2024-03-04
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The food was disgusting the amount of grease was absolutely ridiculous. £20 wasted .
Michelle . 2024-03-02
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Great food but missing chips and drink
Troy . 2024-03-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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10 Opinions
This was our go-to curry place, but over the last few weeks, quality and taste have dipped. We have tried most of the Chefs Specials and always found them to be tasty with depth of flavour and completely different from each other, but several weeks ago, things changed. As we have always enjoyed the food we gave the place, 3 goes to see if things improved. Sadly, they have not. The final straw came at the weekend. We ordered a chicken tikka achari, and what we got was nothing like what we've had before. No pickle flavour, and to top it off, apart from the chicken pieces, there was nothing else apart from sauce. Sorry, but ee will not be returning. Such a shame.
208 Opinions
61 Opinions
We were looking to find a good Indian takeaway due to our local one closing . We thought this would be the one we were disappointed…….. They forgot part of our order for delivery so we rang to let them know they said they would send it out so I asked to add to the order but to my frustration they said there would be an additional delivery charge even though they were coming back out to us with part of the forgotten order…… Wow so much for customer service obviously they don’t value their customers and don’t wish to keep them either ! I said don’t bother to add to the order . We ate our meal with half of it being cold due to waiting for the missing item . The food was bland the sauce was tasteless and the potion of sauce was tiny more veg then sauce . I understand that the price of food and cooking oil has increased but the quality of food should be maintained . We will not be ordering from here again . They have lost the custom of someone who would have ordered each week . So again we search for a suitable curry takeaway that offers good food and delivers good customer service the search continues ……..
1133 Opinions
Still not received my refund for non delivery through 'yoyo' after countless calls and promises by yourself. This is a scam. Sort it soon, or I take it further !!!! Ps.. I noticed you took my last comment down,,, I'm not going away !!!