Based on 2.400 opinions finded in 2 websites
Based on 2.400 opinions finded in 2 websites
Opinions
Great breakfast for 5.00 pounds well worth the money great service
anne mccarrick . 2025-01-15
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We were able to cancel the holiday as quick as requested but are now waiting for the refund.
Laura Mccarrick . 2025-01-15
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Staff are attentive and really friendly! Service was amazing, food was great will definitely returning
Lewis Blinkhorn . 2025-01-14
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Been going here for years that says it all …
Gareth Whittingham . 2025-01-14
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Had an excellent festive meal & quiz just before Christmas. Didn’t do very well at the quiz, though the food was excellent along with the service.
Paul Davies . 2025-01-13
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Really good food as norm , but still each time I've visited always 1 item missing from the plate as off the advertised items with it , Even tho the kitchen staff have photos off the dishes to know what goes on each dish
Alan Dawson . 2025-01-11
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I had to wait ages after sending my steak back as well looked like it jumped off a field it was that bloody the waitress took it back she was nice and then I had to wait ages for it to get another one everyone else had eaten there's the nice male waiter said we could get a refund so that was good I asked this waitress and wow she was so miserable like she didn't wanna be there and to be honest spoke to us like dirt and very arrogantly I wouldn't go back because of her all the rest and even the manager who sorted the refund out in the end was lovely she was not unfortunately
Lorna Halliwell . 2025-01-04
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Booked for Christmas lunch. Warmly greeted by Chis the Manager. Both the food and service were excellent. Liked the way the layout and booking system meant the dining area was spacious and comfortable. All the staff were very attentive,friendly,polite and looked happy to be working on Christmas Day. Well done to Chris and all his team for making our Christmas meal excellent. Would highly recommend. Brian, Christine and Steven
BJ England . 2024-12-29
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It is what it is...can't give it 5 stars because that would be disingenuous...but there's nothing wrong with it. Food is fine and not expensive but there's only so much "soul" a chain pub can have
Darren Jeory . 2024-12-28
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Friendly and attentive staff, nice menu with a surprisingly wide variety of options but reasonably priced. Had a great time with the family on boxing day (love the Christmas decorations!) Would recommend!
Acacia H . 2024-12-26
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Had boxing day lunch here today, can honestly say wow !!! The staff were amazing, little gifts left out for the kids. The atmosphere was warm and friendly. The food to top it off was amazing and plentiful, orders were changed and altered at the last minute with no issues from staff, the manager on shift was great when asked for anything nothing was too much trouble. Will definitely be coming again!!! Thanks again phantom winger, and merry Christmas to you all !!!!
Melanie Cotzec . 2024-12-26
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We booked a family meal, 3 courses from their festive menu. There were 6 of us dining, We arrived to a stunning table all set up with table runner, crackers and wine glasses with napkins in, wow what great food, we couldn't fault any course. The staff were all brilliant and I can certainly recommend you book there for next year's festive dining. To the Phantom Winger can you thank the team that were on this afternoon as they were all brilliant. Thanks Brian (my little lad loved the big ice cream but his eyes were definitely bigger than his belly lol)
brian Robinson . 2024-12-26
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Good food and service. Now dog friendly,***
Pete Shuttleworth . 2024-12-22
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Booked for a Christmas lunch, pre-ordering from the Christmas menu. On the morning of the meal we had a phone call to say the gluten free salmon wasn't available, the only other gluten free option available was the steak. At the meal neither of the steaks were very tender. We did get our drinks on the house as compensation for the lack of salmon but overall we were disappointed.
Stuart Smith . 2024-12-21
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he staff who served us was very nice, and went above and beyond to look for chocolate for my cappuccino, eventually found a flake and used that as sprinkles. The whole experience from start to finish was outstanding, and the food was cooked to expectations. Would highly recommend.
Ryan Chadwick . 2024-12-20
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I regularly visit this pub with a group of friends. The staff are always friendly and welcoming and they deal quickly and efficiently with any issues. The food is good value, decent quality 'pub grub', in particular very filling breakfast offerings. Most of us in the group are usually driving, so we stick to the non-alcoholic beverages, which are reasonable priced for a pub. Teas and coffees are generally cheaper than big chain coffee shops and just as good. The pub itself is spacious with a good sized free car park (just make sure to enter your reg on the machine at the bar if you are stopping more than four hours), and is conveniently located close to M6 J32 / M55 J1.
Andrew Watts . 2024-12-17
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Had a very nice dinner here! Great value for the money.
Margaret Tough . 2024-12-17
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Really great service from the team, thanks very much indeed.
Pete Mill . 2024-12-17
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Excellent food ,Excellent staff and the manger is a right laugh had us in stitches will definitely be returning.
Leanne Hambleton . 2024-12-15
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Came in for lunch today couldn't find fault at all ,good selection of choice for everyone even the fussiest of people like my self, staff where very attentive,happy and full of the festive season, and plus the best pint of stella this side of the north west .top marks
Darren Higham . 2024-12-15
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Went for tea with family food was great and service was even better! Definitely be back, highly recommended
Jemma Scott . 2024-12-08
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I can only say . The food came . It was edible. A traditional Turkey dinner. The food was cold completely void of heat , warmth . Although edible it was COLD and the plate it came on was FREEZING. I would have complained but what's the point. Normal Service across the Whole of the Hungry Horse empire. I should have known better than to go .
dunc . 2024-12-06
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Came for a family meal, lovely pub with friendly staff. Kit was especially helpful and polite. Thank you!
Mia Johnson . 2024-11-28
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I nipped in for a quick pint, vast beer selection and the staff on were amazing. Got served by Kit, who is attentive and knowledgeable about the drink selection. Will be returning.
Thomas Antcliffe . 2024-11-28
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Great experience we had here, good prices and good service, my dad Ian really enjoyed the beer, would recommend if you’re in the area. Also thanks to our server of the night Kit who was exceptional.
Samuel Lewis . 2024-11-28
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The foods good value and the staff are friendly but the wait was extraordinary l long
Keith Anderson . 2024-11-26
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Good food and service. Hot quick and tasty
Neil Philipson . 2024-11-26
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Chris and Kit were absolutely lovely! Amazing service and good food. Music was great and we enjoyed the pool table! Will be back!
Hetty Nettleton . 2024-11-26
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Visited on a Saturday night with a large group of family. Staff are welcoming, friendly and helpful. Menu is extensive with lots of choices for all dietary requirements. 3 of us had the vegan mushroom and ale pie and it was absolutely delicious. I would definitely recommend and would go back and order it again. Fantastic! Compliments to the chef!
Melanie Ambrose . 2024-11-18
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Great service, will call again. Chris and Becky very helpful. Will visit again
M Stocks . 2024-11-17
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I had been on a day out with my 74 year old mother and we decided to have a meal at the Phantom Winger instead of cooking. My mother lives nearby, so we have been fairly regularly and know that the food is decent at a reasonable price. I personally like them as I've had steak at no end of pubs and most seem unable to cook a proper medium rare. Not so at the Winger. Staff are always polite and helpful. Makes for an enjoyable experience.
Michael Greenfield . 2024-11-16
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Always enjoy coming to the Phantom Winger for a lunch or dinner. The food is nice and very reasonably priced, with lots of options to chose from on the menu. The staff are always really lovely, polite and helpful. They go out of their way to ensure you are enjoy your meal. 99% of the time I come with my 3y/o daughter and she loves it. There is the indoor and outdoor play area and also some of the booths have childrens programs on the tv screens.. as well as this they also have colouring sheets and crayons. It’s a perfect place to bring my little one when we want to go out for food. They also accept bluelight card. Will continue to come back and support my local hungry horse.
Jessica . 2024-11-13
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Fantastic staff who are lovely and very helpful. Food always really good and menu has lots of great different choices to choose from. I like how they have music on in the bar as it makes a nice relaxed atmosphere. There is a great kids menu too, my son always finds something he can eat. We love coming to this pub.
Christina Welbourn . 2024-11-13
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Enjoyed the festive food today at the Phantom winger. The staff are very friendly and welcoming, the food came in good time and was hot.Good value for money.
Gillian Bagwell . 2024-11-13
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Came for breakfast this morning, brilliant food. The staff, especially Chris was lovely and very accommodating
ian beesley . 2024-11-13
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Lovely breakfast here this morning! Reasonably priced. The staff are lovely, especially Chris who made us feel very welcome. Will be our new favourite place to come for breakfast :)
Sarah Howard . 2024-11-13
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Popped in for a quick lunch today, lovely team with friendly service. Food was fast and fresh. I ordered a mixed grill, I’m a bit awkward who likes it rare but blue, chef did it no problem. Will definitely be returning :-) Update: Popped in again yesterday for tea As always, staff are friendly and efficient. Food service is always quick and hot.
mia mcdermott . 2024-11-12
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Very clean and presentable.Quick and efficient service with the meal
Christine Fraser . 2024-11-12
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Came for breakfast and was served by chris. Excellent service. A credit to the company!
Ste Ste . 2024-11-11
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Great food and service, couldn't fault it. Really improved since last visit.
Sabrina Welfare . 2024-11-11
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10/01/24 SUNDAY Came for what was meant to be a nice breakfast out - what a terrible experience! Where do I start? Firstly, We ordered at 11:45am and waited till 12:15pm for our breakfasts to come to the table - don’t get me wrong, I know sometimes there can be a wait however, it wasn’t even busy? Secondly, our breakfasts were stone cold, my waffles could have broken my teeth they were THAT hard! My berries were swimming in liquid, my bacon was stone cold too… We asked for this to be re-made as no one wants to eat cold, hard food. Our breakfasts then came out wrong, missing bacon, missing a black pudding that my partner had paid extra for. In a nutshell, if you’re wanting a nice breakfast don’t come here, it was a disaster from the moment we walked in! To the point where I feel the chefs may have been out the night before and been a little worse for wear. Will not be coming back & would also leave 0 stars if I could!
katie barlow . 2024-11-10
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Hate leaving negative feedback however we have been here several times as it's such a lovely pub and convenient for us. Each time we say let's give it another try but each time the food is just dreadful. Both me and my partner come away with upset tummys. Multiple times I've noticed the mash to be like playdough and the veg an off colour like grey. It's such a shame as the place it's self is lovely and the staff are pleasant. Unfortunately I think we will not be returning here again as we are yet to have a meal as good as the first time we visited a few years ago.
Megan Alexandria . 2024-11-02
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Really great place for food , the atmosphere is amazing the general manager has done a really good job with this place
Daniel Rainford . 2024-10-31
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Just popped in for a cup of tea. You get what you would expect from this type of family pub...value for money when I have eaten in the past. Clean facilities and accessible for disabled and families with children
Tracy Garnett . 2024-10-26
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Called in here as it’s a half way halt for me and a chum from the Lakes. We had an excellent bacon sandwich and large coffee. Spent a pleasant hour or more Will certainly be back- just the job
David Bell . 2024-10-25
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Came for a quiet pint, was brilliant. Food also spot on and staff were friendly. Couldn’t fault it. Will definitely be returning.
Luke Grundy . 2024-10-19
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Excellent service, Chris is a great host and his team are fantastic too. Would recommend the epic chicken new yorker!
Alan McDermott . 2024-10-17
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We visited on a busy Saturday night first taking the kids to Wacky warehouse which is always lots of fun. We then went to the restaurant staff are always very friendly and helpful. The food was hot and delicious although it did take a bit longer than expected the staff were very apologetic (big shout out to Chris) and kept us updated on timeframe. Overall a great dining experience and we will be sure to return.
Hollie Lin . 2024-10-13
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Had a fabulous experience....Chris the GM was very accomodating with our party and was overall a great experience
Giulia Dambrosio . 2024-10-12
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We visited tonight with family and friends. Firstly we went into the wacky warehouse. We where pleasantly surprised it was free to enter as it was the wackys anniversary special weekend. The wacky staff where lovely and helpful, and the play area was clean and tidy. After an hour we went into the pub/bar area , we couldn't find a table to fit our party. The staff where excellent and soon found us a suitable place to sit. The manager Chris was especially attentive and friendly and made sure everything we needed was taken care of. We ordered food for 8 people including 3 children , everything came on time and as described on the menu. We had a lovely evening and will definitely return again soon. Thank you Chris and team!
Sarah Hindle . 2024-10-12
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We don't visit Preston often even though we are not far away. Visited for a quick lunch with friends. Was seated straight away. A big thankyou to Ben who was very friendly, chatty and polite. Gave good recommendations on the food and drinks and nothing was too much trouble. Will be returning again.
Francesca . 2024-10-12
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Such a lovely environment to enjoy a couple pints and a game of pool, staff are excellent and welcoming every time we come in, recommended to everyone
Ellie Adair . 2024-10-12
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Absolutely outstanding service from Chris in the white shirt grey pants definitely deserves a tip What fantastic costumer service.
Liam Preston . 2024-10-12
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Friendly and attentive staff! Really good atmosphere. Would highly recommend popping in with family or friends
Esther Siswick . 2024-10-12
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Came in with the family, the food was great and very reasonably priced, and the kids loved the play area, definitely worth another visit
Kelly Newton . 2024-10-08
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Visited here for the first time as we were in the area! Amazing food and loved the wacky for my little one! Would definitely recommend great place for families!!!
Charlotte Wicks . 2024-10-05
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Great service from the manager Chris, greeted and served quickly. Great place with lovely food. All was served quick and hot!
Harvey R . 2024-10-05
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Visited here for food last week. Great offers! Cheep and cheerful! Saskia served us she was very helpful
Mustafa shawqi . 2024-10-02
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Fantastic food great price Sunday roast and a drink for £10 was thinking hmmm blew my socks off 😋 hopefully Christmas dinner will just as good (sorry no pics couldn't wait to tuck in)
Stephen Watson . 2024-09-29
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Facilities are brilliant for families and a great place for a nice pint Service is really good and always a friendly atmosphere
Paul Harford . 2024-09-26
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all staff are absolutely lovely, an amazing place to come for a quiet drink or a meal with friends or family. would highly recommend
eden carroll . 2024-09-26
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Excellent food and service, had the big plate breakfast and was lovely, highly recommended
Day to day Reviews . 2024-09-24
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Not great food at teatime, chips refried, sausage very hard, you could tell some parts of the meal had been reheated, not very many people in, bid have a lovely desert chocolate brownie,
Sara Bellingham . 2024-09-22
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Decent place for kids and basic food All round good 👍
David Beardsworth . 2024-09-08
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Came out for a family meal, as a group of 8 with some fussy eaters it an be a nightmare but all our needs we're catered well and the staff were warm, friendly and attentive, The food was all really good and eaten by the whole party even the fussy ones 🤣
Mike Carey . 2024-09-06
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Staff were friendly and the food was nice x
Carol Smith . 2024-09-06
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Lovely food just had a Fab tea and all ready for the music bingo and quiz. Love my Tuesday night's x
Jillian Ward . 2024-09-03
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Great service great food staff went above and beyond for us. Declan trudy and Eliza all fantastic Thankyou. For looking after us and our dog.
David Spencer . 2024-08-31
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Very disappointed with the tandoori chicken sizzler as only got 2 small pieces of chicken we didn’t even get all the dips that came with it. Just received dessert I had the mini millionaire brownie and my granddaughter had same but hers came with ice cream I paid £3.99 and hers was £2.48. Beware of being conned here
Simon Moody . 2024-08-30
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Came for food late in the evening,was lovely friendly staff.Went back the day after for breakfast great place highly recommended price of food is very reasonable and very tasty
Wendy Rushe . 2024-08-25
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Very good value and decent amount of grub serving size wise. Turns out one pudding was for sharing 😂
Chris Sanders . 2024-08-23
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Came here with our two children for food and drinks and were not disappointed! Food came out quickly and couldn’t fault it all! Big thanks to elijah for your great hospitality 🙏 great service, great food and great atmosphere ⭐️⭐️⭐️⭐️⭐️
Claire Cookson . 2024-08-21
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We had a great time here, good food and great atmosphere. The staff couldn't do enough for us. We would definitely recommend
Janet Raby . 2024-08-21
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Very good pub and good food served and brilliant service Dec and the team are very accommodating. Trudy was very helpful as was the rest of the staff. I will definitely be returning 5*
Lewis Muir . 2024-08-21
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Nice relaxed atmosphere, good food, and not very expensive
robert thompson . 2024-08-19
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Travelling south on the M6, accident/delays ahead, so came off and found this place. Great food,great service, plenty of parking, highly recommended as a proper break from driving 👍👍
Mike Roberts . 2024-08-18
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Manager is lovely. Very helpful. Tables are clean and clear - rare nowadays. Menu is extensive as you would expect from GK. Large car park. Really good place to go.
Tatty-headed One . 2024-08-15
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I love coming to the phantom winger, the staff are all so welcoming, the food is good, really good value and always served with a smile.
Alison Tuke . 2024-08-13
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The staff at the Phantom Winger are great, they are all so friendly and very very helpful, they make you feel at home and the service is excellent. The food is good and always served with a smile. A great team well done.
matron68 . 2024-08-13
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Amazing staff food was great be back soon
kam Bentley . 2024-08-12
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After a month had passed since my last review decided too try a peroni again omg was still disgusting paid 12.10 for the sourest most disgusting drink ever obviously they don't listen or look at reviews too improve stella slightly better don't order Veronica woman said bad barrell but was happy too serve
David Ryan . 2024-08-12
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Possibly the worst hungry horse I've been to. The I could tell the food was literally put in the microwave with how quickly got it and how unbelievably hot it was, it was also very bland. It was so bad I left half of it. Staff was scarce
Eddy N C . 2024-08-11
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Came for breakfast, had a great time dec and Chris where really nice and friendly.
Dylan Mcknight . 2024-08-09
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Great wacky for kids friendly staff
clare dewhurst . 2024-08-07
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Only went in for a coffee and it took 30 mins for them to come, only after I asked for them again. Up side they allow dogs in.
Emily Bracken . 2024-08-07
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Popped in for a pint and a banging burger, excellent service and the place was booming when I came in proper good vibes.
William Johnstone . 2024-08-07
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What a brilliant pub! Amazing customer service. I will 100% be returning.
Josh Couper . 2024-08-06
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Loved my birthday meal here, never fails to let me down. Food is lovely and very reasonable prices. Had the steak this time which was cooked exactly as I like it.
estelle Taylor . 2024-08-05
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Friendly staff & very helpful, knowledgeable & professional. Good choices on the menu, varied & daily deals. Recommend highly.
Irene G . 2024-08-04
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Reserved 30 seats . Ordered 30 meals .Recieved 28 meals . Forgot 2 orders .Shocking service. Took 15 minutes at the bar ordering drinks because there was only 2 bar staff to serve over 100 people in the pub . Will never go to this place again. Gone so far down hill it's sinking. Luckily enough they didn't lose the birthday cake.
James Fiddler . 2024-08-03
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We booked a table for 12 people for my son’s birthday, there was a 25 minute period between main meals coming out so some of us had eaten before the other meals came from the kitchen. Most of the meals weren’t eaten as were inedible. Some meals were cold on delivery to the table, steaks were tough and full of fat, burgers were like cardboard and well just awful. No apologise from management. We never return and will not recommend this place to anyone. I personally run a pub/eatery and I can’t believe that a place like this is even in business. Vile
andrew smith . 2024-08-03
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Absolutely ridiculous place, from the customer service to the food. It’s a joke. We booked a table for my partners birthday and all ordered separately but had asked for all meals to come out together at the same time and we had been told that was possible. If they had said no we’d have ordered together, simple. From the first main meal coming out to the last there was an hour between and the 2 children get theirs, first 30 minutes after the first adult meal and the second 45 minutes after. The food was cold, some inedible and some not even lukewarm and stale like it had been sat on the side for half an hour before it was served. When confronting the staff we just kept getting told it won’t be long and that it’s being cooked now. When speaking to the manager he seeming not to care and barely even apologising. Avoid at all costs.
Morgan Leigh . 2024-08-03
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This evening we booked a table for ten to celebrate a birthday, the service was probably the worst I have ever encountered. The meals ordered came out cold, and very sporadic, we requested that they all came together, but in reality they was over a 40 minute from the first to the last meal, this total ruined the occasion,the staff appeared that they don't care when challenged the said we are getting it out as we can, this place should be avoided poor service poor food is substandard cold, basically the food is inedible. I would highly recommend that you don't go to this place.
Barry Walford . 2024-08-03
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Absolutely disgusting food like chewing cardboard, had to wait 20 minutes apart for 3 meals all ordered at the same time when spoke to the general manger on shift he didn’t seem one bit concerned. Will never come back or recommend, disgusting food with disgusting attitude
Nathan Smith . 2024-08-03
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Wow! The atmosphere in this pub was amazing! We got chatting to a gentleman called Chris, very knowledgeable! We stopped for a bite to eat before going back home while we have been out and about. This wasn’t our last time visiting
Rachael Knowles . 2024-08-03
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Took my kids here today for the fun play area. We had food it was good.
Dean Hooper . 2024-08-01
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Pie could have been used in a cricket match as the ball as the pastry was that hard.
Louise . 2024-07-31
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Nice, clean pub. Good staff. Good pub grub, great value for money.
Tracey Raine . 2024-07-29
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Food was shocking wouldn’t bother wasting your money here
John Taylor . 2024-07-28
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New menu was recently launched and I tried the Kofta and flat bread with sweet potatoes fries and salad. Thoroughly enjoyed it; well presented, great taste and I cleared the dish. In summary, great food, friendly staff and excellent service. Thank you.
Cal Cocchiara . 2024-07-16
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Booked a table at short notice, good pub food, pool table available, great friendly staff, would recommend for familirs or couples.
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Been here a few times, and due to husbands illness...on my own. I have been treated so well, like we live here rather than visitors. Absolutely love this bar, thanks to bar staff, owner and locals. Wouldn't go anywhere else x
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First time here since they reopened the food and service was absolutely first class, keep up the great work