The best restaurants in West Barnes Merton London

Poor Customer Service and Frustrating Experience We recently visited this restaurant, and while the food was good, the customer service was absolutely terrible. When we arrived, I asked if they had kimchi pancake. One of the staff went to the kitchen and came back saying they did and had already placed the order because it takes time. As we were choosing the rest of our food, another staff member casually mentioned that they only accept cash. We didn’t have any cash, and they told us to get some from a nearby ATM. My husband went to the ATM, only to find out that it was out of cash. When I asked the staff if they accepted bank transfers or any other payment method, they said no, just cash. They suggested trying a gas station’s ATM, but that one was out of service as well. We had no choice but to leave our son at the table, drive to multiple places to find cash, and spent 45 minutes searching before we finally managed to get some. By the time we returned, the food was cold, and my son, who had been left waiting and hungry, didn’t even want to touch it. The worst part? The staff didn’t care at all. They didn’t acknowledge the hassle we went through or offer any kind of apology. It felt like they were saying, “If we don’t accept cards, it’s your problem.” To make things worse, after we struggled to get cash, they put up a handwritten “Cash Only” sign by the window—as if they only thought of informing customers after our bad experience. It’s understandable that it’s a family-run business, but that’s no excuse for such poor treatment of customers. We also had to pay for the parking twice because of the delay, and after all that stress, the food was tasteless to me. If you don’t carry cash, avoid this place. The inconvenience is not worth it.

Freshly cooked fish and chips nothing frozen. Best for miles. Still the best. I go every Friday, it's still the best for miles around. Yep, been again, spot on. Being on first name terms with the proprietor, I'm sure helps. Still the best for miles.

Great food Great staff would go again

Great pub, come here for years, everything you want from a pub. Good price, food, sports games, service and people

Excellent value and great customer service.

Best Indian takeaway I’ve had! Restaurant quality food.

I had delivered Galbitang from this restaurant before and this is my first visit the restaurant. It was Saturday and I booked a table one day before but they didn’t prep for reservation table when I arrived. So I had to waiting near the kitchen until they’re prepared my table. And that time, most of staffs are very aggressive to me because they were so busy to carrying dishes and orders but there are nothing for waiting people. This is very wrong!! I have booked a table! Not walk in!! At least they have to make a table for a reservation customers. Besides, food was so expensive and disappointed!! I ate Korean BBQ menu-marinade pork and beef… meat quality was so bad. The grill was easy to got burn which means they have to take care of it more carefully but they were really busy with customers… they need to more staffs at least weekend evening I guess. That’s why staffs were looks so tired and very angry especially servers ladies. I won’t go this restaurant again!! And please don’t go this restaurant!! There must be a Korean restaurant in London with better service than this one. Hopefully 🤞

The food at the restaurant is very tasty and contrary to some other reviews we get along well with the staff when we eat at the restaurant and think that the service is fine. The food has been a bit too oily at times but this time it was okay and tasted great, including the bbq at the table. The meat (pork) can be a bit too fatty but this is pretty standard across Korean restaurants. Prices have become very high and at this visit there were some extra charges added to our bill unexpectedly, which we only realised later but suspect these relate to the additional sides which are usually complimentary at other Korean restaurants. The restaurant is very popular, especially weekends, so best to call and book ahead.

Popped in for a quick bite before work. The chips and chicken were nice but quite pricey.

The Curry sauce was swimming in oil, tasteless & inedible.

Where’s the chilli sauce on the doner.???

Ordered 2 Mutton kothu socked in oil no flavour at all. Rotti was overly burned. Never again waste of money.

Productos muy agradables, pero el personal era grosero en el quiosco móvil fuera de la tienda. No podían escuchar pedidos debido al ruido del tráfico y estaban apurando a los clientes. La caja se cerró y selló rápidamente antes de que pudiera ver las rosquillas, así que solo me di cuenta de que mi pedido estaba mal cuando llegué a casa. Muy decepcionante.

We went to this restaurant as a group of an organized group tour. Place was little clumsy for big group. Food taste and preparation was average. Can be opted if no choice available.

Place is alright, but over priced. They make drinks pretty fast and nice, One time I AMOST Burnt my self sadly, Over all staff and the place is pretty nice, will recommend coming here, will come here.