The best restaurants in South Norfolk East of England

I think this is a shame but it is probably the worst cafe I have ever been to. Firstly the menu is covered in green blobs indicating that the items marked are suitable for vegetarian or vegans this is a choice people make. My partner is gluten intolerant which is a medical condition and there is no mention of it anywhere. We had to ask and the choice for her is miserable. We however ordered our food and waited ages for it. I became aware that they were short staffed but it probably wasn’t helped by one of the team having lunch at 1.30 and another leaving with her coat on not to be seen again. When the food did arrive it was obviously not hot but we had no cutlery, I went to the counter to find that the trays were empty. After eventually finding someone to fill the trays I waited for quite a few minutes before someone came out and said that the cutlery was in the dishwasher and it shouldn’t be long, it was long, at that point we returned the cold food and got a full refund. This is the first time I have ever done that, I’m not normally fussy but this was very poor. The one good thing was the bottle of Fanta.

Myself and my two daughters came for lunch i can say enough about the staff out of this world ....brilliant customer service and the food was just brilliant....i was so impressed with everything i asked who served and she said her name was cecily ....i will definitely be coming back to this little gem.....

Went in to McDonald’s at around 11pm last night, as soon as we walked in one member of staff said “I’m not serving them” loud enough for us to hear. We then stood at the till for a couple of minutes whilst the 6-7 members of staff who were all standing and chatting at the tills all disappeared and pretended to be doing jobs so they couldn’t serve us. They did the exact same thing when another group of customers came in. Absolutely disgraceful customer service.

Sitting in was not an option. Take away only. The bacon and egg mcmuffin was inedible and after one bite went straight into the bin. The previous time I went there the tables were filthy, the excuse being that the normal cleaning lady was on holiday. Never again will I even think about eating there.

Shift manager quickly rectified problem after items were missing from order, a quick phone call, he told me to bring order back, and the entire order was replaced. Can’t ask for better than that!!!

With main meals for £6.49 this is an attractive eaterie option. The staff are all so friendly and helpful. Doing everything they could for us, including keeping us abreast of how long we were likely to wait. Nicely laid out in spacious and relaxed fashion the restaurant is a pleasure to be in. The food portions were pretty generous too (especially considering the price). Thanks everyone.

Very good place for a coffee. Do not bother with food, one poor chap there had very very burnt sausages!! Our meal was OK ish took so long in coming out we had to ask when we were getting it or had they forgotten . There were only 8 people in the whole place so it was not as if it was busy!!! Perhaps we will visit again (NOT).

Service was good, pizza went in the bin. Same issue as elsewhere in town, tastes like frozen pizza, but frozen cheap pizza, like really cheap pizza, would of been happy if it tasted like Dr oetker, or goodfellas, even a Chicago town takeaway (which are trash), but no, was even worse than a Tesco £1 job, which I'd of still ate as it cost me £1, and I ain't wasting money, but this! Was not suitable for human consumption, left me well annoyed, and £10 lighter! Would of rather been forced to spend it on San Miguel and drink it, well maybe not that extreme, but it was as disgusting.

Great food spot on service The new chef is great. Friendly front of house and great management. Would highly recommend Reasonably priced and what can I say you eat with your eyes and the food was excellently presented

Told 15 mins for more chicken to be cooked, people getting food before me?? Total wait time 35 mins chicken ok, rest of food had sat under lights so was dry AF! Worst kfc in east anglia. Went to cancel order but if you order through the app they can’t refund in store you have to contact customer service! Ridiculous

You'd think in an establishment like this hotel, the restaurant would match... It does not. Food was disappointing, it was also late. Surrounding us were unhappy customers who had all been waiting far too long for their food. All we could hear the staff say around us was "sorry the food is late, it will only be 10 minutes" for it to then take another 30 before it arrives. Apparently there's a great place just 15 mins away, I recommend you go there instead.

Great place, great atmosphere! Staff are amazing and friendly! Place has been totally transformed since the last owners! Every time I walk in there I feel welcome, food quality has gone up drastically! Definitely my regular pub from now on, still have a few idiots that are friends with a certain previous bar staff member, who are trying to tarnish the places name for no reason. (Probably because she never got to take over the pub, thank god) would highly recommend this place for a gathering, party or even food!

I stop here about twice a month for lunch and have been doing so since it opened a few years ago. Regarding negative reviews, I guess not many take time to say good reviews about a fast food stop! So..the service very much depends who you get! 2 members of staff (one lady been there years and one gent) go above and beyond to help and are fast, efficient and lovely. If you catch the younger lady (not a local accent) then you wait forever, get a rude reply and very much the can't do attitude! Luckily only caught her shift twice! The food service are is kept clean and hygienic with little to no salad items in each others bins like you see in some. Am pleased it is now open longer hours.

Ordered a pizzas from domino's on May 14, 2024. The food arrived quickly but looked undercooked and greasy. Against my better judgment, I ate it. A few hours later, I was hit with severe nausea, vomiting, and diarrhea. Spent the entire night in the bathroom and had to see a doctor the next day, who confirmed it was food poisoning. Customer service was dismissive, offering only a generic apology. Domino's, you’ve lost a customer. Be cautious ordering from here if you care about your health.

Bread must have been out all day, as upon first bite, it crumbled to dust. Veggie patties are bogging and therefore vaguely nauseating. Claimed no discount available, even though it is in every subway. Just a bit pants and I managed half a sandwich before being defeated.