Morrisons in South Norfolk

I think this is a shame but it is probably the worst cafe I have ever been to. Firstly the menu is covered in green blobs indicating that the items marked are suitable for vegetarian or vegans this is a choice people make. My partner is gluten intolerant which is a medical condition and there is no mention of it anywhere. We had to ask and the choice for her is miserable. We however ordered our food and waited ages for it. I became aware that they were short staffed but it probably wasn’t helped by one of the team having lunch at 1.30 and another leaving with her coat on not to be seen again. When the food did arrive it was obviously not hot but we had no cutlery, I went to the counter to find that the trays were empty. After eventually finding someone to fill the trays I waited for quite a few minutes before someone came out and said that the cutlery was in the dishwasher and it shouldn’t be long, it was long, at that point we returned the cold food and got a full refund. This is the first time I have ever done that, I’m not normally fussy but this was very poor. The one good thing was the bottle of Fanta.

It's nice but terrified for someone with epilepsy, alot of the lights in thr cafe are broken and flash alot. Definitely wasn't a good idea to sit here.

Awful ! Displays poor , hardly any food as short staffed ! The directors of this once great company need to take a look and invest in people and product ! The staff are run ragged and deserve more support ! Selling cheap crap At the front of the store isn’t the answer !

Everyweek Diss morrisons disapoints, its either no ketchup, no brown sauce, coffee machines not working or only one working or long wait as they are under staffed, along with the flashing lightbulbs that have been on the blink for months, are morrisons going bust?

Went To grab some shopping, and as we didn’t have breakfast we decided to stop off at the cafe for some brunch. They service was great and staff was lovely and accommodating. Unfortunately the food was cold and I mean cold even the baked beans wasn’t warm, was offered a new plate of food but I could wait another 20mins for my food due to other commitments. They issued me a full refund. Would I go again?? Mmm not sure I would for breakfast but maybe a jacket potato and filling? Love the idea that buying a adult meal allows kids to eat free fantastic idea especially in this cost of living we all have been hit by

Visited Diss Morrisons cafe for food Saturday afternoon for the first time, ordered the pie lunch, after starting eating it the mushy peas were fairly cold, the pie top was rock hard and after taking it off was the inside which was hard and black 🤮 ( see pics)had to take it back and get a refund after seeing it they didn't dispute it and gave a full refund the food was terrible and unedible. wont be going there again.

Never visiting again. Poor lady serving on her own and trying to run kitchen. Coffee was from an instant jar and a spoon that she put into your cup. Machines out of order. When food arrived she said nothing. Plates practically thrown at us and walked off. Not a good experience as with my parents in there eighties. Terrible

Impromptu stop into Morrisons Cafe after a Sunday morning stroll. We both decided to be healthy and order the smashed avocado, poached eggs and toast. The picture looked amazing. After a ridiculous amount of time and a lot of people watching. The only waitress that was serving brought our food. I have honestly not laughed so much in a long time ( so thanks for that Morrisons) It tasted ok, eggs were solid though and it was ‘duck bread’ not the fresh bread like in the pictures

I called in this week with my grandchildren for tea. All of the items that we would want were not available. This is not the first time. The very helpful woman on the till explained that many items had not been available for some time. It is no good advertising a new menu and offers if thay are then not available in the cafe. I feel sorry for the very hardworking, friendly and helpful staff. They deserve better management both at Head Office and store level. We were also going to do a large shop after eating, but decided that since Morrisons neither respects customer (nor staff!) we would take our business up the road to a better supermarket. No wonder that Morrisons is experiencing a fall in market share. Sir Ken must be turning in his grave!

Today at midday I witnessed a customer in the cafe complain to a manager that the air con was to cold. She was correct sat near a air outlet and the air made me shiver. It is November and it was 13 degrees outside. Why is the air con on when everyone is trying to lower their electricity cost. Surely there’s a dial to adjust it. Also I queued in the restaurant,when I got to the till to order my food I was told it’s 30,40 mins wait for food, why isn’t there a sign at the start of the queue instead of at the till. Don’t know why the delay as cafe only 1/4 full, mash potatoes looked like its been under the heat lamp for hours. Not a good visit.

Morrisons have now made this restaurant cold as exposed to the rest of the shop, too many air cons on yourself and cooling down any hot food they serve to your table uninviting and lack of privacy as you are exposed to all the shoppers and staff whilst trying to eat. The change is only to the cold layout and hard seats so you are more comfortable if you sit in your car. As far as I can see the menu has not changed but the portions have become smaller and the prices higher, perhaps you are paying for the free kids meals on offer here which doesn't benefit me. Staff were helpful enough but there was a lady who could hardly walk serving food to customers so I felt really sorry for her, I felt like serving her not the other way around. Also just having one digital order till was not enough. Best to buy a sandwich meal deal or they also have some nice salads which you can have with a hot drink and eat it in the car with more privacy and warm air blowing on your feet or catching the sun rays through your windscreen....

This cafe is seriously understaffed or staff are poorly trained. No indication that waiting time for food would be more than 30 minutes. On asking for refund had to join a queue of 4 other customers with same request.

Visited today with my husband ordered poached eggs on avocado toast and small breakfast. Lady behind us who ordered after us served with breakfast, so after 30mins my husband went to enquire. The lady bringing out food who also took our order then appeared with our food. This was duly served to us with the comment 'you have everything you need' she then turned and walked away. No apology nothing, we were speechless. We can only assume that the breakfast had been in the kitchen left on the side as the breakfast were barely warm and eggs hard. We have given this establishment more chances than we should so no more will we visit the cafe. The current staff need either retraining or leave so that you can employ more personable willing staff.

Went for christmas lunch for two today. Reasonably priced at £5, and service quite quick. When the plates arrived it appeared the food was not hot as no steam and their were two jugs of congealed warm gravy with white blobs floating on it, not inspiring. On the plate was turkey stuffing mashed potato roasted potatoes carrots brussel sprouts and a yorshire pudding. The turkey was a good amount and was nicely moist, the stuffing was tasteless, the roast potatoes were awful but the biggest single problem was that it was all cold. For which there can be no excuse it was 1230 so cant imagine how the roast potatoes could be completely cold. As regulars particularly for breakfast at Morrisons it wont put us off going again but it wont be for a lunch.

Their fish and chips are very good and freshly cooked. Hot smoked salad good as well. Have to wait a bit too long though.

Hadn't been to Morrisons for some time but they used to do really good fish and chips. When mine arrived what a disappointment. The chips and beans were in containers presumably to disguise how small the portions were. My niece had the battered chicken which was small overcooked and dry. Also the her container had very few chips. Quite honestly if you just put the food directly on the plate you'd realise immediately how mean the portions were. Will not be going again.

Had to wait a long time for are food, then it was cold, and looked like it was yesterday's left overs. Very poor for morrisons

I ordered a breakfast which should have come with toast and didn’t and the beans tasted metallic and the sausages were burnt and the scrambled eggs were cold not satisfied at all

Yesterday my wife and I ordered a all day breakfast in the Diss cafe only to be very disappointed at the quality of the food the sausages & bacon were over cooked the bacon was very difficult to cut and chew as if it had been cooked a while and reheated when ordered and the coffee from the machine was disgusting, the worst we had ever had at the cafe it was bitter and had a soapy after taste. The hash browns were un-eatable the only items that were acceptable was the egg, beans & toast. We shall not be returning to the cafe due to this awful experience and have advised our family & friends to do the same.

no delivery and no communication after 2 days vulnerable now without supplies and no response from them whatsoever

I would agree the diss shop is rubbish at the COVID 19 face covering law. Just left as experienced a young man with his face mask around his neck laughing and shouting across the store just feet away from me. His partner was wearing her mask correctly. When I brought to the attention of the security he just said ok, turned around and walked in opposite direction. The shop manager’s opinion was that it is not law and nothing they can do about it. To point out to the manager it IS the law that face coverings must be worn. If you are exempt so be it but in this instance it was definitely NOT the case.

My local Morrisons is in Welwyn Garden City and the staff in the Cafe are lovely really happy, friendly and approachable I love going there I booked Afternoon Tea and asked for certain fillings which I got on the day and I have to say what excellent value for money it was a wonderful tea, the sandwiches were lovely and fresh, thexPorkvPie was so tasty, the Scone with fresh cream and a pot of Strawberry Jam each, Panacotta which was delicious and a large slice of Lemon Drizzle Cake and Chocolate Cake and both had a pot of tea WOW so much and all for just £10 will be a regular customer......thank you

The one in diss is rubbish there is no distance keeping the people are getting onto the till staff have seen it myself its not there fault the management might as not be there they are useless breakfast in morrisons in diss beccles lowestoft is rubbish all dried up sometimes greasy its marvelous they are still going get it sorted morrisons ASAP

Ive always found store very helpful, if you see something out of order, toilets, spilt goods open your bloody mouth and tell someone. Ive always found issues dealt with efficiently. There r three toilets so if two were temporary out there was option available. Probably out of order due to dirty, inconsiderate customer. I give M a big 9 out of 10, competitive prices as well

Was in a hurry and didn’t see the queue. Security gentleman pointed at the queue and as I was in a hurry so had to leave my items (2 packets of strawberries). I asked him where I should leave them and his response was “ well, leave them anywhere mate”. Taking his advice I left them at the end of the aisle. As I was leaving he went on to call me a C**t. For this reason alone so will not be visiting this branch. Very unprofessional behaviour

I have always found the staff very friendly and helpful. I visit every few weeks. Food can be slow but staff always working hard. Food is good value.

Very comfortable with a wide variety of good value hot food , sandwiches and cakes and now unlimited coffee and tea , staff are excellent but most times very stretched as numbers are low

Morrisons seem to have the supermarket cafe scene sewn up, and its no surprise given their commitment to open cheery cafes and good food at very low prices.We eat in Morrisons wherever we happen to be, and they have never let us down; the menu is comprehensive and we've never had a poor meal - in fact, we reckon they are delicious.Service can sometimes be slow, but this simply reflects how busy they can get, so do give one a try, but perhaps at the start or towards the end of the lunchtime period - we don't think you will be disappointed.

Of all the major supermarkets, Morrisons is the one which really goes out of its way to provide catering for large numbers of people, and at very reasonable prices; not only that, but the food is always very good, particularly given how little it actually costs you.We've had a number of items off the menu, and the following are always very good and very dependable:- Jacket potato with filling of choice (tuna is great)- Toasted sandwich (cheese & onion is great)- Any breakfast, including the brunch breakfast, where if you don't like say mushrooms, you can have an extra sausage or egg.If you've not tried one of their cafes, do give it a go, and hopefully you will be very pleasantly surprised.

Went here for lunch with my partner and it was the worst service I’ve ever had long wait for our food and when it did eventually come out it was Luke warm missed items from the order and when I asked about the fizzy drink as I ordered a large one and was told that I had too use one and a half medium ones as there was no large ones available I don’t think I’ll be going back there any time soon the pie was rock hard and didn’t look very clean or tidy

It was good to visit a Morrisons as going to the nearest one to were we live is not an option, so good to have a look around and get a few bits and bobs.

love this restaurant love the new man in charge and the blonde girl who works with him these two work so hard

No filling dont be fooled by appearance in packaging Absolutely worst sandwich in many a day why oh why cant staff be trained in making a proper sandeich filled to the edges

We went with two hungry 3 year olds who sat and waited patiently for 30 minutes for our meal to come. It finally arrived. All the chips were as if they were cooked the morning before and I noticed that other customers were the same. The burger was beyond belief. It was black dry and hard... inedible. I took it back to wait another 15 minutes for a replacement that was exactly the same ( see photo ). I returned it again by which time we had finished our meal that were all below standard. My Grandson had had a few dry chips. We waited again and the third one arrived. It was slightly less dry but still black. My grandson wouldn’t eat it. I was then told that that was how they all came, The waitresses uniform was a disgrace. It was covered in food and was clearly not clean that day. I was so annoyed that I emailed Morrison’s to complain. The reply I got was a standard reply thanking me for my feedback as it’s very important to them......that was it. I won’t be going back and would advise anyone considering it go somewhere that at least has enough suitable staff to produce what is expected. We didn’t expect gourmet food but that at the very least it would edible.

We’ve eaten here many times over the years and it can be a bit hit and miss. Today however the service was so quick we were surprised it was for us. Bacon was far too fatty but everything else nicely cooked and eggs runny. Both children (9 & 11) ate their breakfast and enjoyed it. Make no mistake this is not a quality breakfast but it’s cheap and filling and today perfectly cooked (apart from the fatty bacon).

Morrison's cafes are generally very good, with excellent food at very cheap prices, but today we experienced a wait of more than 30 minutes for our food; given that we ordered just a jacket potato and a toasted sandwich, this was a very long time.

When visiting Diss, I often pop into Morrisons. Always found this supermarket well stocked. Will carry on visiting when in Diss.

Walking through morrisons shopping today and my guess is there is nobody working today as there is a smashed glass jar on the floor just been left there for anybody to stand on

came in here this morning with my granddaughter and we wanted some breakfast but now they've changed the rules you can't just go to the lady on the till and order ...you've now got a stand at newfangled machine and do it. now I'm not that old, but I'm sure there are a lot older people come in there to eat their breakfast as they would normally and they must struggle with that machine because I did and I'm not that old as I said ...Mr Morrison ...please be aware that people cannot talk to machines you need the 1 to 1 with real people if you want to ask any questions ...there are questions about the breakfast I wanted but I was not going to walk down to the till and then come back to book in the machine so this is one breakfast we will not be having in there in future... we will be going to the local coffee shops at the town instead... so unfortunately because of your new technology you have lost old customers.. bye bye

Much improved recently, seem to be getting on top of the stocking issues. Six months ago we were threatening to go elsewhere.

Whilst shopping in Morrisons in Diss, our usual main supermarket both my wife and I required a toilet only to find both male and female facilities were "out of order" with no alternative on offer, there were other customers searching for "relief". Apart from the lack of facility for shoppers is it not illegal for a restaurant not to have toilet and washing facilities for it's diners ? what about staff ?

We attempted to visit twice - both times on a weekend, but around 11-11.30 which should have been before the lunchtime rush. On our first visit we were turned away as the waiting time was over 40 minutes...the second time we were able to quickly get to the till to place our order, but after sitting down we realised that almost every table had a number on it (i.e. waiting for their order). We didn't order anything complicated or that required extensive cooking, but it was still almost a 40 minute wait. Once it arrived, the food itself was fine, it was just sadly let down I think by an understaffed kitchen out the back who cannot cope with the amount of orders required.

If you can find anywhere else to eat in Diss for convenience then do so. Christmas turkey roll was cold and so were the chips. No teabags in the tea pots and no one to ask for assistance. To top it off when the burger arrived one mouthful was taken and no more. Not sure what it was but it was cold and unsure if it was beef. Don’t like to give somewhere a bad review but from looking around this won’t be its first

I have been in many times. Service can be a bit slow, but the food is always hot and fresh and theres plenty of it.For a good , cheap meal I would reccommend it.

I was in Diss for some time and found this a good place to shop. Has good variety , coffee and food place , free internet and free parking

Been here before just after the refit and it has got no better unfortunately. Told we had to wait 20 minutes for food even though the cafe was nearly empty. Waited nearly 40 minutes only to find the food overcooked and not hot. Others around were also having a moan. Not sure what's happening with this place. Used to be the best for breakfast and light snacks. I would suggest if visiting go for a coffee/tea and a snack/sandwich off the shelf as we should have done. Would have saved half the cost, half the time and had a better experience. In our view a radical rethink is required for the kitchen arrangements and management. Sorry

We usually find Morrisons Cafes are OK to good, but certainly not on this occasion! Firstly, there were no trays available, poor choice of sandwiches and desserts, plates washed but not dried, no cartons of milk, no teaspoons, kitchen towels instead of serviettes! Kept waiting at till too! Oh, and tables left uncleared!

Had a long wait to be served , one member of staff to take payment and fill up coffee machine. I ended up walking out .

We’ve eaten here many times over the years and it can be a bit hit and miss. Today however the service was so quick we were surprised it was for us. Bacon was far too fatty but everything else nicely cooked and eggs runny. Both children (9 & 11) ate their breakfast and enjoyed it. Make no mistake this is not a quality breakfast but it’s cheap and filling and today perfectly cooked (apart from the fatty bacon).

A big breakfast ordered at this store this morning. Coffee was luke warm to start with and I didn't get any better. Breakfast was delivered by a polite server who looked a bit rueful any I understand why.

I came here for some toast on my break and waited about 25 minutes by which time break was over and I had to get a refund, typically my food was then coming out.

After shopping in Morrisons my wife and I decided to study the dining menu at the entrance which read very inviting and being somewhat leg weary we decided to take a light lunch there.

I waited a long while to be served . When my breakfast finally arrived it was stone cold! I managed to flag down a staff member who said ‘ do you want me to heat it up?’ . To which I replied that reheated fried bread and fried egg isn’t going to be particularly nice . I didn’t have time to wait so I asked for a refund . The woman just walked off . I was on my own for 5 mins and then got in the cue with my cold breakfast to get a refund at the till . I asked the man who served me , how do I get a

This is a very convenient (& popular) venue for shoppers and the whole deal is basic but good value. I've often stopped here for breakfast, but what really lets them down is the service - they can't cope when it gets busy. Time and again, waiting an unreasonable length of time takes the shine off a mostly good experience. On Saturday at about 11:00, when they were perhaps 85%-full, I sat down with my drink and waited 35 minutes for my food to arrive... The staff - who are all very nice - seem to work hard, so perhaps ther's just not enough of them?

Visited recently for breakfast / lunch a few times the food has been very good but the only thing letting it down is the cleanliness of the cafe .like the floor ,chair legs ,high chairs .walls ,window ledges ,and some of the staff wear dirty uniforms .I would like to mention the manager works very hard and can't see to everything ..

The menu was varied and very cheap but the standard also varied. I had a salmon steak with a tiny drop of Hollandais sauce and the whole meal was only warm. The tables weren,t cleared quickly after diners left and we had to clear dishes and clean the table ourselves.

I ordered good old fish and chips. When it arrjved after quite a wait it was very dry tge chios were to crisp and it was a case of hunt the fish in the batter. There was very little fish in it

Took nearly an hour for our food to arrive, when It did finally arrive the food was OK, fish was nice but chips were like cardboard, used to eat here a lot but wouldn't bother now it's not worth wasting your money on.

Great selection of everything, also fantastic breakfast and breakfast toastie. Everyone polite. Go there daily whilst working away.

Food was really nice, the fish and chips and tikka massala is lovely. Really good for the family especially as kids eat free on weeknights. Great value for money.

By mistake we found ourselves in this cafe. Dirty tables, dirty chairs, food on the floor, inexperienced staff on the tills "I've been put on here with 10 mins of training" the poor young person said. Never again.

No visitar el Café tanto morrison ahora. Yo solía ir una vez a la semana cuando los niños eran más jóvenes, debido a las comidas gratis cuando acompañan a un adulto.

Went for breakfast wish I'd never bothered the bacon was not fit for human consumption it was like shoe leather...

Tenía un desayuno en Morrisons antes hicimos el comercial. Nos tomamos un desayuno completo inglés y fue muy sabroso y abundante. El precio era razonable a £6. Sin duda, volveremos.

Me parece la tienda limpia y bien organizada. Algunos miembros del personal es amable. Otros a pie que pasan como si no hay.

The café is always clean and inviting. There is now a new menu with some lighter, healthier options. It's all great value. Service is quick and the food tastes good. The coffee is really good.

How do they do such good basic food so cheaply. Clean, bright and quick to go this is an easy way to have a substantial meal for little money. Range excellent, freshly cooked and can't complain about any of it

I doubt if there are many supermarket cafes reviewed on trip advisor but with the Morrison's store in Diss enjoying many diners we decided to try it on Sunday for a light lunch. The menu was large and varied plus a range of sandwiches and cold snacks, only non-alcoholic drinks were available. My wife and I both ordered salmon steak with Hollandaise sauce, boiled potatoes and peas.We had difficulty finding a table that had been cleared and cleaned from the previous diners so did the job ourselves as best we could but with nowhere to move the dirty plates to and nothing to wipe the table with other than paper napkins.There was only one tray stacking unit in sight and that was full.We finally found a table with a comfortable bench seat at one side and hard chairs opposite, most of the chairs were hard wood and even a thin padding on some didn't make them comfortable.We waited over 20 minutes to receive our food but it was indeed worth the wait as the generous sized salmon steak was superb set in excellent sauce, during our long wait for food we saw other dishes being served that looked equally of good standard and generous portions. At the end of the meal we tried to do the right thing as requested and place our tray of plates and cutlery in a stacking reseptical but there was only one to be seen and that was full, no wonder the whole cafe was littered with tables of spent meals,during our stay we did not see a single table cleared or cleaned by staff nor sufficient tray stacking units made available for responsible diners to clear their dishes.Would we eat there again, for the salmon steaks yes but only if there appeared to be sufficient staff to do the cleaning and servicing of the dining area.

Given that this is a supermarket cafe, I was very pleasantly surprised at the quality. The big breakfast consisted of four rashers of bacon, egg, hash browns, grilled tomato, fried bread and beans. All served hot and efficiently. At £4.60 the lot one can't complain.Even the cappuccino coffee from a machine at £1.75 was better than some coffees I have been served from the so called expert baristas. I

Okay, usual Morrisons, if you have been in one, you have been them all. Miserable assistants, always doing something , but not sure what ? Don't bother with the food

As on holiday near buy we went there for a meal and paid up front then took a seat. waited 50mins for a chicken and ham pie that was only just off cold and the pie , oven chips that were dry and tinned peas. If I hadnt paid first I would have left !

The food was crap! Reheated, dry and tasteless :( my partner and little boy were very unwell after having a fry up breakfast here :(

Not good, the food is rarely hot, is not presented well and they usually use really poor quality ingredients. I would stick with a sandwich if you are hungry.

Late morning Saturday - time for coffee - we'll just pop in here As it happens not a good move! Typical café and had a good range of snacks and light meals which did appear to be welcomed by the baulk of the customers - the queue, the mess, the lack of basics (mugs/cups/cutlery/milk/trays), and a notable lack of apology for the long wait Clearly a key member of staff missing or may be two! Worth a second chance but very disappointing first encounter

Great for a supermarket restaurant. Fairly wide range of fast foods but they also serve roasts. A very popular restaurant. I particularly liked the Eggs Benedict which was well cooked and prettily served. There are some comfy chairs to relax while having your coffee or food as well as a range of different sized tables.

Apart from the queue and long wait, is ok for a quick bite if you are very hungry, you get what you pay for.

As a regular shopper at Morrisons we often call into the cafe either before or after shopping. The food is always fine and tasty. It can take a while to get the cooked food we have waited over 30 mins in busy times which gets a bit annoying but out of peak times it is served promptly. Eggs Benedict are amazing! It has a much better ambience now it's had its make over. Staff are friendly and I am impressed how they help their elderly regulars with their food and drinks, that is lovely to see such community spirit. It's a great addition to a brilliant supermarket

For a supermarket cafe this was really nice. Good choice of seats and nice to be able to relax in comfy chairs watching the world go by.Service was relatively quick but as it was freshly cooked you don't mind the wait and very good value as well.

Went in for sensitive oral B they have 12 different types of oral B but not mine - sensitive Confusing layout, I went in the top pedestrian entrance and had to exit at the bottom entrance.Will go to tesco next time

As supermarket cafes go I have found this one of the best.It has recently been upgraded and new seating put in. The coffee machines have now been moved to the after side of the till so they are accessed after paying.Queues can be a problem, but at least now hot drinks are not getting cold whilst waiting to pay.My family loves the fish and chips. The portions are a decent size.There are some very good deals for children, such as breakfast for £1 and free meals in the afternoon when adults have a main meal.It is not fine dining and doesn't pretend to be. It is good for a family meal.

Popped in for breakfast this morning. We both had the big breakfast. It was presented well, it was hot and was very good value. Only criticism is that we swapped fried bread to toast which wasn't a problem but it came with half a slice of toast....not sure why we couldn't have a whole slice!! Nevertheless, it was very nice.

Stopped in for a full breakfast. Food was obviously heated up. Baked beans looked as if they had been in microwave for 20 minute's, service was 2/10, food was 0/10 I have had better microwave breakfasts for £1.50 it was either a bad day or maybe its how it normally is.

Full English breakfast great value, good coffee. Refurbished restaurant far more appealing and staff friendly. Quick service early in the day but often a bit of a wait around lunchtime.

After a satisfying main course, do try their Bread & Butter pudding with custard or icecream - just like Mother used to make, brimming with cinnamon spice and eggs!

This place isn't what it used to be. The food isn't great. Most of the meat was dry and the service was terrible. We waited for 40 minutes for a dessert and no apology no explanation.

I know it is very popular and that it is great if you want breakfast anytime of the day but there is no real style here. My jacket potato and prawn were quite nice though not very hot. It is the surroundings that I really don't like very much. Nothing really wrong with the place but just quite ordinary. The coffee machines were both broken when I visited and the dessert section was almost empty. I also had to wait at the ordering section until someone appeared after two minutes. There is quite a big range of fast food and they offer a kids eat free option if an adult has a main course.

1 hour I waited...1 full hour for 4 slices of toast. I kid you not. Only when I complained two times did the toast finally appear, at which stage I'd had enough and left as I could see the waitress approaching an empty table wondering where I had gone. If you go during lunch hour then be prepared to wait in a massive queue behind a gaggle of OAP's taking advantage of cheap meal deals. Food not great quality and overcooked/over heated. Only 1 till available to pay...it could do with 2-3 to deal with the OAP rush.

It is exactly what it says on the tin, it's clean and tidy. The staff are very pleasant. The food is what you'd expect. The cost is comparable with supermarket cafés. I would recommend for a light lunch on the go.. They also offer great deals for kids too.

We waited 20 minutes with no sign of a plated breakfast and a sausage sandwich around 11am on Saturday morning. Complained about slow service and surprise surprise our food came out within five minutes and they brough two extra cups of coffee to our table. Food did the job but nothing special just what you would expect but don't sit and wait for ages they are very slow!

This restaurant is just like any other Morrisons Restaurant. They all offer good value food especially combining it with your shopping trip. Morrisons in Diss is particularly spacious with the seating and a lovely big window to watch the world go by whilst eating. Some of the offers and meal deals are very cheap. It's ok as far as supermarket eating goes.

Morrisons always average for food, not expensive and very family friendly, you can leave shopping in a lockup while you eat.

To be honest we have eaten here a few times the food is consistently luke warm. We have sent a couple back and have used the microwave in the cafe which is supposed to be used for baby milk and food by mothers. The best I can say is its convenient. But if you want salads or a cake it's ok.

Good value for money, nice food. Go to different cafes/restaurants/pubs every week and find ourselves coming back to Morrisons. Very handy after, or before shopping too.

Yes it is cheap and cheerful (ish)But I still expect my food to be hotTables and chairs could do with a really good cleanThe

Easy to find grocery store located in Diss, large parking lot and a place to eat in the store.Nothing fancy - traditional fare at cheap prices.

This is a great place to eat if you have young children as people don't' mind too much if they run about or create noise, and it's a great way of introducing children to the rules of eating out gently, without too much pressure. No one is likely to tsk at you because your baby is crying while you're trying to feel like a human again by popping out for a coffee and a cake.I will say though that your best off picking the sandwich box meal for the kids as the hot food can take an absolute age to come out. I waited 40 minutes (before giving up and going home without) for one portion of chips. This seems to be getting worse, and the food takes longer and longer to come out, and is often a bit dried up and overly hot in places where it has obviously sat under the salamander for an age, so something gone wrong with the organization here.Having said that, the staff on the till in the cafe are amazingly patient, particularly with some of the elderly diners, and that is lovely to see.

Ok - so you should not expect much from a Morrisons cafe - but there is no pleasure here with tasteless breakfasts, overcooked main courses and overpriced basic pre-prepared salads.Suggest avoid and go and try an independent cafe in the nearby High Street which offer far better food and drink.

For a supermarket cafe the food was very good and definitely worth the money.The staff were especially friendly and welcoming, I'd definitely go there again.

Adequate food at good prices. The fish and chips are lovely. Can always find a table, so no probs there.

Came here this afternoon with my cousin and our children. Have eaten here numerous times so i knew the food would be lovely. I had a chilli jacket potato which was lovely and the food is priced really reasonably. The kids meals are plentifull and lots of choice. The only thing that let morrisons down for me today was how dirty the floors around our seats were,they looked like they hadn't been cleaned in a while. Other than that havent got anything else negative to say!