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The best restaurants in Matlock All Saints Derbyshire Dales East Midlands
44 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
144 Opinions in 1 websites
Absolute shocker! Walked into a completely empty bar, staff member sitting at a table on the laptop, asked if they were serving food(6:50pm) and was told that I had to order now as the kitchen was closing. No problem, I'd checked the menu before I went, so I ordered the steak. Asked to swap the chips and mushroom tomato for a side salad. This should have been when I walked away because this was treated like I'd asked the girl if I could just eat her pet rabbit, never in my life has this been a request that required so much effort. Anyway, food comes out about 9 minutes later and I'm served with a plate of salad, some questionable onion rings, and about 6 slices of roast beef. I have been served steak sliced before, but this was most definitely left over roast beef and to top that off it was stone cold and by no means medium rare as I had requested. Fair play, she did come do a check back within a couple of minutes which is very rare these days, so I said "steak" was cold and she said sorry about that, I'll get the chef to fix it. Comes back about 5 minutes later and I don't even think the chef looked at it. "steak" still cold, onion rings now also cold. She comes back a couple of minutes later asking if everything was OK now so I say no, it's actually worse. Well, at point she starts telling me that it's because it's the salad that's making it cold and that the chef has probed these slices and they are fine and that it should be cold because I'd asked for medium rare! Incredulous, I just said fine, clearly not going to get anywhere. I worked in bars and restaurants for the best part of 10 years, managed a good few of these and if anyone I worked with ever treated a customer like that they would have been fired on the spot. I was then completely ignored for the rest of my visit like I had done something wrong even though I paid full price for my meal. Food - 0 Service - 10 Atmosphere - colder than my ex's heart
930 Opinions in 2 websites
Only stayed one night wish we'd stayed longer , staff were lovely helpful and friendly, our room number 8 was perfect spotless and clean everything you needed. Fish pond outside our room in the courtyard which added to the charm. Booked evening meal which was excellent, pub was very homely with log fire atmosphere very friendly. Will definitely be back for longer next time . Dawn , Steve and Penny ( the staffie ) Rollins .
1962 Opinions in 1 websites
Worst Macdonald's in the area! Constantly getting orders wrong, so we learnt to check the order was all there before leaving. We were reassured today that the order was all there so no need to check, only to find half the order was missing when we got home... Hey only a 12 miles round trip back to get the food we'd paid for.
550 Opinions in 2 websites
Chips were hot held for too long prior to serving resulting in mushy chips, fish had soggy batter and was not pleasant. Pie was overdone and microwaved resulting in inedible pie. Service from one member of staff was great however the other staff were eating food whilst serving and talking about personal matters. Needs work and improvement, constructive criticism. I am a chef and was disappointed.
531 Opinions in 1 websites
1st time visitors what an amazing place fantastic place wonderful decor and beautiful lodge cabin right by the river. Friendly staff. Amazing menus the most tasty pancake stacks ever. Wonderful lindt hot chocolate. Cant wait to go again. Worth the money
31 Opinions in 1 websites
Shame the Quality didnt match the price certainly wont be going back and the customer service is shocking just a grunt handing my food over