Mad Hatter's in Derbyshire Dales

1st time visitors what an amazing place fantastic place wonderful decor and beautiful lodge cabin right by the river. Friendly staff. Amazing menus the most tasty pancake stacks ever. Wonderful lindt hot chocolate. Cant wait to go again. Worth the money

Visited today for brunch. My husband had a sausage bap which was fine, I ordered toast with chopped tomatoes. 2 slices of toast with what can only be described as a tin of tomatoes with a few herbs added pulsed in a blender and poured over the toast. The toast ended up wet and inedible, don’t know who taught the chef to chop tomatoes, but being a trained and qualified chef, they were never chopped. Told the waitress, she shrugged and said sorry. Never again. The tea was weak as well.

Can be quite expensive for food and drinks but we love sitting outside in the back and watching the river. The log burner is great too. Dog friendly so definitely a must go to when out for a dog walk.

Lady on the bar/reception was fantastic. We went for food but missed last order by a short time. We happily said we would come back next week but they offered us a free cocktail each to apologise for the inconvenience. We were very surprised yet happy as we didn’t expect this as it was us who was late. We didn’t catch your name but we were overly satisfied with our experience and will definitely be returning soon!! Thank you!!

We popped in for drinks only around 1 pm midweek. The place was very busy, but we were greeted quickly and offered a table as outside was full. Shortly after sitting, 2 large groups left, and we were able to go outside and use the covered area, which was heated by a wood burner. The tables were all cleared quickly and wiped down as customers left. A beer and large wine for £12 is fairly standard pricing, and they were delivered quickly. Nice views along the river from the tables closest. We did not eat, but the menu looked good, and the food we saw being delivered looked appetising.

Really easy online ordering and slick collection. Treated daughter to a chimney cake which she thought was amazing. Much prefer to sit in and can’t wait for COVID restrictions to lift as this is one of the first places I want to go. Brownie eggs were good too and managed to share.

Pre ordered our valentine brownie box from Hatters for collection on Saturday. The link from fb was very easy and straight forward to use. The staff who are always busy were friendly and polite and collection was quick and easy too, thank you. The brownies were delicious! Great choice too Previously we have had the afternoon tea boxes and they were amazing!

Execllent, tasted amazing as always from mad hatters :’) Would definitely recommend anything from them either take away or sit inside when open 😁

Absolutely unreal brownies!! Very friendly and polite staff and very quick service would recommend 100%

Popped in here for breakfast one Sunday morning. I had a toasted tea cake and my husband had a sausage and egg cob. Both very good. Staff friendly. Would recommend

If you fancy a brilliant breakfast in Matlock, look no further? We had the veggie breakfast, which was tasty, good value for money, and set us up for the day. We also had a pot of tea for two, that was plentiful. Well worth a visit.

I was visiting Matlock with my aunties (28/09/20), when we came across the Mad Hatter Tea Rooms & Cocktail Bar. The three of us thought that this place has a good atmosphere, friendly staff and tasty food.

An absolutely fantastic and friendly place to go. Food was excellent. Staff was amazing please understand their hands are tied regarding the use of mask rules by the government. Follow the guidelines and enjoy a great experience like we did

We went to Mad Hatters for lunch. My partner had a burger and I had the sweet potato curry, both were fantastic! We also had to try one of the freakshakes so shared one for dessert and that was nice too. All staff that served us were friendly and nothing like previous reviews.

Booked outside table which was told outside got heaters so itll be warm , heaters not on. Table weren't sterilised after other customers we had to ask it to be done. Service very poor not friendly at all

Hubby called a week in advance to book a table specifically advising it was a booking for breakfast. He was advised 10am wasn’t available but he could book 11am. The menu stated breakfast was served until 11am (weren’t notified of this on the phone) luckily they still cooked breakfast for us and some other customers requesting breakfast. The ladies w/c wasn’t the cleanest (check out the cobwebs!) Food was okay.. The staff weren’t overly friendly if I’m honest. There was 0 atmosphere in the place. The extraction is terrible, we came out stinking of fried food. Wished we’d have sat outside. Two separate groups of customers came in, were seated, read the menu and upped and left, I was absolutely mortified to observe no tables were sanitized after they’d left. Disappointing breakfast treat. Gutted as we were so looking forward to it.

Lovely breakfast Good quality, cooked fresh - has browns was best! My son loved the terrys chocolate orange hot chocolate and the lunch menu looked good too!

Came in for a quiet drink this evening a nice relaxing bar, until we ordered our second drinks then a group of eight young people asked if they could come in for drinks. Limit at the moment 6 people from two household pushed two tables together so out the he window went the Covid-19 rules. Not sure why they where allowed to stay in the bar they where all totally drunk and still the staff let them purchase drinks. The language was disgusting swearing and shouting then vomiting on the floor and they still where not asked to leave.most couples left including ourselves and will not definitely be returning!!!!!

Lovely We messaged the night before on Facebook to book in for breakfast. Staff quickly messaged us back and booked us in. The young waiter Quickly took our order. Great service and the freakshake milkshake was delicious. Great find for in this area.

We enjoyed Burger night at Mad Hatters - service was really good and Covid compliant, staff were friendly and the burgers were great !!!

We have visited the Mad Hatter’s Tearoom today for breakfast and we were all very impressed! We just happened to be walking by and called in, there was plenty of spacious seating and currently guidelines being followed. My party ordered Hatters Mad breakfasts and all commented about how great their breakfasts were, one of them saying it’s one of the best cooked breakfasts they’ve had! I had a sandwich, toasted tea cake and a Terry’s Chocolate Orange hot chocolate and all were delicious, especially the hot chocolate! The ingredients were all high quality and well cooked, and the staff were all friendly and welcoming, we would definitely recommend a visit!

Had afternoon tea and a jacket potato. Very good.Serving staff superb. We made a booking via email followed it up with numerous phone messages. No response.We were coming 80 miles. When we got there no knowledge of our booking.I'm told the Manager holds the phone. Smarten up your arrangements. Would I come again , no.A visit to a restaurant should be 100% pleasure.

We drove all the way back to Matlock just for the Mad Hatters Tearoom and it was just as wonderful as the first time we went. Served by Katie & Emily, it truly is the best date spot (ps thank you to Katie who gave us a free trial cocktail - bubblegum sours, we can’t wait for it to be on the menu). The atmosphere is fantastic and so intimate due to the table positioning and availability. We can’t wait to come back x

Visited here for a birthday afternoon tea, was delicious and more than we could eat but the staff were happy to box up the leftovers. Service was fast and friendly and they have reassuring measures in place regarding COVID. Also the cherry bakewell shake was amazing, no idea how they get the actual milkshake to taste like cherry bakewell. Would definitely recommend and visit again. Definitely worth booking though as they don't have many tables.

Went to Mad Hatter 1 week ago for my daughter’s birthday I had pre booked We had ordered 3 afternoon teas and a choice from menu All the food was lovely we ordered extra chips didnt really need them Staff wore face masks and were pleasant Member of staff constantly cleaning toilets All in all a pleasant afternoon treat My only criticism would be its a little dark and small

Beautiful themed cafe in Matlock town just a short walk from car parks, affordable prices and fast friendly service

excellent service during a testing time, pre booked, table waiting, hands cleaned on entry, good service, polite welcoming staff, great food, amazing cakes and lovely decor. Would definitely return.

Stopped here for breakfast in Matlock and we weren’t disappointed. The staff were committed to following the new guidelines to ensure their customers and staff were protected but still served with a smile and good humour! Loved the food and the atmosphere and enjoyed watching the world go by. Thanks!!

Welcoming, lovely staff. Smoked salmon and cream cheese sandwich tremendous. Top quality salmon. Wow,wow.Good selection of cocktails . I had a strawberry gin.Accessible toilet. Good social distancing arrangements. Very enjoyable. Not easy to park. On street parking available. Rear entrance avoids steps at the front.Don't miss out on visiting here.

Visit today for my fiancés birthday. I am a coeliac and need a gluten free diet and so eating out can be difficult and so I contacted Mad Hatter in advance to ask about gluten free options. I was told over Facebook message "most of our menu can be made gf" so I was very much looking forward to visiting. On visiting today, there was very little I could eat compared to the impression I was given, with multiple trips back to the kitchen checking out different options. I essentially could only have the bread, jacket potatoes and chips. In fairness, the staff were careful in knowing what was gluten free and that was an OK selection, but for a special occasion and when eating out at present is an even bigger and almost new occasion again, there just was not as much as I expected! I ended up having a toastie and chips which was tasty, my fiancé had a freakshake which he really enjoyed and the food eaten by other diners all looked really appealing so I think for non coeliac diners, I would still recommend this place.

The picture explains everything! Rude staff, not a welcoming place and we waited nearly 45 minutes to be served this....wow

Went into this cafe one afternoon, two more people in and about 5 staff. Not one of them smiled or greeted us, which I thought was very rude and lazy bearing in mind there weren’t many people in and plenty of staff on. Not a lot of choice of cakes. We saw an afternoon tea come out which looked dreadful, looked like it had been put together by a 4 year old. Wouldn’t recommend this coffee shop and will not be returning

We drove for 45 mins to try this place as we heard amazing things and the food did not let us down. The burgers were beautiful and the freak hot chocolate was incredible. The service however was bad only 2 front of house and the older out the 2 was rude. We didn’t have time to look at the menu before she came to take out order then we couldn’t get anyone’s attention to order more drinks. She was grumpy the whole time we were there and made for a bad atmosphere. We would love to come back maybe when she’s not working

Freakshakes and Cadbury pancakes are amazing. If anything slightly understaffed as there was a wait but all staff very friendly and happy to help. Will definatley be back.

Visit with family, down fall was we booked a table and someone had come in and use one of the tables which meant we hall had to squeeze onto a small table leaving no room at all to enjoy our nice food or relax. Nicely decorated and normally a lovely visit. we dont live nearby and is 45 mins drive so this was disappointing as the reason for visit was our family get together at this cafe

Lovely friendly staff . Simple menu not over complicated and excessive choices .Food was great and fresh. Cosy feel as it not very big which is nice .

I unfortunately recommend this place after seeing pictures on Facebook which looked amazing! The reality wasn’t great... we ordered the afternoon tea which was terrible! Maybe they should stick to freak shakes and burgers and forget the afternoon tea market as they weren’t very good at it! Very disappointing.

Visited mad hatter after recommendation from friends telling us about the lotus freak shakes but we decided on a delicious afternoon tea which was truly scrumptious

I have to say I had no complaints, sandwiches were really tasty and fresh with plenty of filling, the delicious scones which came with plenty of jam and clotted cream. There was also a great selection of cakes. Great selection of hot drink, it’s Such a quirky little place to visit. The staff were also were so friendly . Safe to say I will be returning very soon. Great value for money!

Really awful place . Myself and 6 friends went for afternoon tea and I have to say its the worst food I've ever had put in front of me . The supposed sandwiches had no filling and looked like there been cut by a 2 year old . The service was shocking, rude staff who ignored you and to think we paid £91.00 for the privilege Dont go there

We visited & to say it was chaos really is an understatement! Long waits to get a table (even with bookings), long waits to order, longer waits to receive drinks, little chance of getting second drinks. Food was ok but not good enough to warrant any further visits. Why is there only 1 person taking orders when there are 3 other young girls stood behind the bar, they just ignored everyone & left it to the lady with the iPad, not even acknowledging people coming through the door or even stood in front of them at the bar! Crazy?!?!?

Wet Sunday in Matlock. We went to a table and sat down,after a while I went to the counter to order,the management said our order would be taken at the table.we were just about to leave when she said" I promise you it will be taken soon" a further wait later and it was. Food was nice,I must say. We had just finished when she approached,making it obvious it was throwing out time! A waitress clearing the table then knocks the milk over my lap. The management said the waitresses were new starters which is fair enough. In my humble opinion there were not enough staff to cover the diner's, especially as there was a baby shower on in the upstairs area.

Great veggie burger and nice coffee. Friendly service and nice decor. Good location and a good overall vibe.

Visited here for drinks on a Saturday evening and must say the staff where so polite.The drinks choice was good so was the atmosphere. We returned the next morning for breakfast which was good and once again staff where so nice!

Rarely would I ever write a review without sampling the food / drinks however at Mad Hatter, chance would be a fine thing!!

Nice food and good atmosphere; terrible service. Took 1hr 45 mins for a meal and desert when only two tables were full. Plates after main we’re left on the table in front of us for a hour and staff we’re not bothered at all... shame really!

Passing through the Peak District.

Heard all the hype. Quite disappointed really. We Won’t be returning. I’m into quality rather than quantity and got neither :-(

Visited Matlock on the Sunday after the recent flood and called in for tea and toasted teacakes. Just managed to get a table for two as they were very busy. Some people at a nearby table had ordered the freak milkshakes and they looked delicious (as well as slightly whacky!). Decided I must try one so had the one with the chocolate cookie perched on top with marshmallow eyes. Very yummy and very filling and at £7.50 it's not cheap but worth it for the experience! The tea was nice but a pot of tea for two delivered just two and a half cups, so perhaps slighting bigger pots would be an idea. Also the toasted teacakes were very nice but three butter pats instead of two would please those customers who, like us, aren't watching their waistlines!

Passing through Matlock we decided to call in for a Mega hot chocolate, having been here before we was really looking forward to it on this occasion tho the mega hot chocolate isn't has good has it used to be. After drinking them we all got abit nibbly so we all (4 of us )decided to have a bowl of chips and cheese . What a mistake. 1st of all £3.50 for a small bowl of chips with a bit of cheese on is a total rip off. Anyway after ordering we waited about 10 minutes until the 1st bowl came out and then another 5 minutes until the 2nd bowl arrived . Bowl 3 and 4 never arrived. So we asked for a refund but the waitress was adamant she bought out 4 bowls. We did get a refund in the end , but we'll not be returning.

Had seen this place last time in Matlock and today's visit was well worth it.

Absolutely fabulous. Customer service spot on. They even made a special trip to the shop for candles. You'll see why below.

The only table not reserved upon arrival had a bottle of cleaning fluid left on it - this was removed but the table was never cleaned. After being ignored for ten minutes and having watched another table that came in after us being served I had to stop a waitress to ask for service. Final straw was being told the management had made a mistake and they needed our table for a reservation so could our group of four move to two tables of two (ie split us up!) or we could all move to a table of two and squash ourselves in. We walked out..... I suggest anyone reading this doesn't bother to even walk in.

So I’ve been a few times before and we’ve always had good customer service and last time was exceptional and the young lady with brown and blonde mixed hair was very attentive and nothing was to much trouble for her so We’ve recommended this place to family and friends due to how lovely we was treated & how nice the food was on burger night 2 weeks ago I think the cook was called kaz and she was just as polite as the young lady. Today (Friday) I walked in to make a reservation for myself and my friend and I wasn’t greeted with a warm smile or a hello. Just a Middle Aged blonde woman slouched on the side and “what can I do for you” so I asked to book a table and a young man with black hair dealt with my booking and he stood there and said “name” no manners at all. They didn’t ask for my contact number. I said thank you good bye and not one of them said bye. I’ve never felt so unwelcome before and I’m extremely disappointed with the customer service & attitude.

Took my partner as a birthday surprise for cocktails as she loves Gin, she had the Jabberwocky Gin and Turtle Soup gin cocktail.

Very nice place inside and great customer service. It is worth the money and the milkshakes are fantastic along with the food. Brilliant for family’s as it has a nice choice on the menu and the drinks are suitable for all ages

Just went for a Sunday visit to Matlock and came across the Mad Hatters coffee shop by accident really..... Wow so glad we did the food was lovely all cooked fresh.... No ping ping food All the girls that work there are very hard working.... very friendly and polite and made us feel really welcome. They had a hen party in when we were there but that didn’t make any difference to the service that they gave to us. Well done ladies we’ll definitely be back ... Thank you

It was fun in here, I have to say the cocktails were not the best, but considering it was happy hour and very busy that's probably why. I would come back here but not on a friday night. Staff very friendly but they were really stretched and stressed. Being an Alice fan, I just enjoyed the atmosphere and it was fun.

Today was our first experience of Mad Hatters after it had been recommended by a friend. My expectations were high, and they were exceeded! We reserved a table, which I strongly advise doing as it was very busy. The staff were polite and professional and very helpful with answering questions about some menu items. We had the little ladies afternoon tea, a fish finger sandwich with chips and a roasted veg with choice of cheese pannini, which came with coleslaw, crisps and a fresh salad with dressing. All the food was delicious. My only recommendation would be to provide a bigger portion of coleslaw and cut down on the crisps, and for the salad which comes with the little ladies afternoon tea, pop the salad dressing on the side. Even after a descent portion of really yummy food, we couldn't resist a freak shake. We decided to share 1 between us, which worked out perfectly. I'd highly recommend Mad Hatters and look forward to our next visit

Booked a table through their Facebook page to ensure we got a table as we know they are very popular from friends who have visited. Ordered an afternoon tea for myself and husband and a child’s afternoon tea for our daughter. The food and drinks were delicious, especially the cakes. The service was perfect. We were planning on having freak shakes afterwards but were too full to do this. Will definitely be visiting again to sample the amazing looking shakes.

Had afternoon tea with the family here today, 8 people, fresh sandwich’s, lots of cakes - we had to take some home- endless tea and good service. Brilliant value at £12.95 pp - highly recommend

We stumbled across a bit of a hidden gem. With lovely staff, great coffee and a varied and interesting menu this was just what was needed after a long walk. The warm cookie dough was so good!

We visited at Easter for sweet treats and we were disappointed. The freak shakes were amazing but so full of sugary goodness we couldn’t eat a full one each. We’d share one next time and leave room for one of the lovely cocktails

Nipped in for breakfast one Sunday morning with the kids. The full English was spot on, the nicest we've had for a while.. my husband couldn't resist the temptation of a freakshake (even after his huge breakfast!) & he thoroughly enjoyed it!

Luckily we rang to check if dogs were welcome and we were advised to book.

Me my partner a few friends and my daughter visited this place today and the service we received was fantastic, the freakshakes are to die for, the food is exceptional and all the staff were very accomadating, great value for money. Will definitely be returning in the near future. There is some thing for everyone. Very happy.

Lovely place and interior, food menu isn’t extensive but there’s enough choice, unless you are a vegetarian...

Went for tea and cake/scones about 4pm it was very quiet so there was no excuse for what occurred. The tea which was supposed to serve 2 only provided a cup and a half each due in part to the teapot not pouring well. The scones were really dry and crumbled on being cut. Would not recommend as having asked around this appears to be normal. Style over substance !

went to mad hatter again as last time wasn’t great and it’s still the same overpriced not much choice of freakshakes bit boring and £7 for couple slices of bread with bit of ham a bit much! not bother again :(

Just went for a quick morning coffee to have a catch up. The interior is lovely and good breakfast selection. Had a really good latte. The staff are friendly and attentive. Will defiantly visit again

Three of us called in for breakfast, one veggie and two Eggs Royale. Excellent and ample sized portions. I needed the toilet and was pleased to find it clean and modern. The service was exemplary. All in all, a place not to miss!

Had such a lovely experience with Mad Hatters and will be talking about it with family and friends for a long time to come. Some people and some businesses just stand out as really wanting to do a great job, give great service and a great experience and this is one of them!

Six of us went for afternoon tea - it was a Sunday and very busy (booking recommended especially at weekends) - delicate sandwiches - scones & cake on stands & pots of tea - All very nice & we couldn't eat it all - they were happy to supply "doggies bags" for what was left. I thought it was very good value & would recommend a visit.

We wanted to come here for lunch but was fully booked . We ended up popping back later on for a treat and it was a great experience. We will definitely be back but be sure to book to avoid disappointment

I wanted to leave a review because I think it's important to give credit where it is due. Some bad reports on here could put you off but please let me reassure you it's so nice. We had afternoon tea, it was £25.95 for two people. We got 5 mini sandwiches each, a pot of coleslaw and a good handful of crisps. We had one fruit and one cherry and walnut scone which were still warm with jam and clotted cream. Then you get to choose a slice of cake, we had fudge and a white chocolate and raspberry. Oh my goodness, the food was so lovely!!! The freakshakes looked amazing and were £7.50 each. They do 2-4-1 cocktails in the evening too.

We've been before and really enjoyed it so returned with family. Last time we visited our son had afternoon tea served on a cake stand with cake, sandwiches, crisps, salad and a scone. He was very excited to have the same again to this time find it was presented on a plate, no salad and no scone but the same price of £7.50!!! We ordered food and freakshakes all at the same time but asked for the freakshakes to come as our dessert, this message didn't get passed on and they got brought to us before our food. We turned them away and once we'd eaten we were given the same pre made milkshakes! As you can imagine they didn't taste too great. We didn't complain while we were there as we'd already had to return our cups of tea 3 times as the milk kept separating. You'd think after we'd been through that they would've looked after us a little better as we wouldn't have written a review to say the milk separated but that along with premade milkshakes, waiting a long time for food to arrive, expensive and poor children's afternoon tea made it very disappointing. We spent over £60 for 4 adults, a 5 year old and 18 month old and can't say we will be returning in a hurry.

Called in here whilst passing for a breakfast, standard of food was ok but the service was extremely slow - after 40 minutes of waiting we were about to go when the food turned up. Give it a miss if you’re hungry!

Really nice tasting cocktails and two 4 one... Not a bad deal. Went into for curiosity but was glad we went. It was a Saturday evening and a good start to the rest of the evening. Could be a good idea to do meals in the evening though

A great little place for freak shakes, very clean and an even friendlier welcome, service was great and the food and drink even better, would highly recommend a visit here, we called in for a bit of lunch on our 19th wedding anniversary , and this visit really made the day special

Was really excited to try one of the freakshakes as I’ve seen loads of amazing pictures on social media, however I was so disappointed extremely over priced and they are really runny tasting like milk no flavour to them wouldn’t recommend

My friend took me to the Mad Hatters as a treat for my birthday, it's a lovely little place and felt very welcome. The Cookie Monster freak shake - Just WOW....all tasted absolutely amazing! We will be returning very soon and will definately recommend.

Visited today for the first time as a birthday treat and really enjoyed it. Friendly staff who brought a bowl of water over for our dogs. The food was amazing as well and didn't have to wait to long for it. Will deffently be going again.

Booked myself and partner in for burger night after having the footlong hot dog (so tasty!) on a previous occasion at lunch and wanted to try the rest of the burger menu! We were not disappointed. Both burgers were incredible and the mac n cheese side was AMAZING!! All staff were so friendly and the atmosphere was lovely. Can’t wait to come back and work our way through the rest of the burger menu!

Waited months to go, finally got there as it’s 60 miles from home - day at our booked table at 12.30, order for drinks taken at 12.45, Food order taken at 1.15pm after a table of 6 that arrived after us, meals arrived with missing items at 2pm !!! 90 minutes after sitting down, stupidly ordered dessert, one arrived in 90 seconds the other in 15 minutes so we ate separately- don’t believe the hype it’s overpriced for a burger / cake and at £7.50 a milkshake with this kind of service I won’t bother going back - at least serve people on time, in order , the right food, at the same time their partners food arrives - it’s a shame because it looks great but they just can’t keep up

Travelled from Nottingham after a recommendation from a friend table booked for 13:30 arrived at 13:25 to be told they were full and to return in 15 minutes have paid £2.50 parking for that! Will not be returning in 15 minutes or ever!!! Terrible customer service no sorry just told to return not impressed! Felt like we were being shoved out of door AVOID! If I could give less than one star I would!

A really friendly bar. We only called in for a quick drink and found a lot of the tables reserved, understandably for families. A good atmosphere, super friendly staff, but not really a place for a pint, more of an eating/ cocktail bar

So, we have wanted to try this place for a while. Last week I messaged to try and book a table. No message back. Called them up the next day and was told “we are fully booked” in a bit of a rude way I have to be honest. Never mind I thought, don’t let that ruin your trip. The member of staff may have just been having a bad day. Give them a break.

Last minute trip to Matlock and was hoping to visit Mad Hatters, on arrival the lady said they were full but to try back in 30 minutes. It was the worth the wait, we had lunch and my girls took advantage of the 2 for 1 cocktails! We couldn’t visit without trying the shakes, it was a birthday treat after all!

Lovely lunch with my Family, service and food both excellent! Can’t wait to visit with Friends soon!

Lovely afternoon tea with the wife, we had afternoon tea for 2 with Prosecco, friendly service in a lovely environment

6 of us had pre booked for a birthday gathering. Staff were absolutely lovely, nothing too much trouble. Great little restaurant, only 7 tables but we weren't rushed. The menu choices were absolutely amazing. We were boring and settled for sandwiches and cake but the cocktails we had were great, the problem was which one to choose. We were fascinated by the Freakshakes some of the other customers were having - must go back!

Very kindly allows dogs in her lovely little cafe/bar and does the best porn star martini! Lovely vibe, fantastic customer service both ladies were so lovely

I came here with family - five ladies for afternoon tea - but unfortunately they lost our order and we waited over an hour. Food wasn't bad but we weren't overly impressed.

Lovely Quirky Place! 2-4-1 Coctail between 5-8 Which are amazing, has to be the same cocktail tho. Shakes look amazing, didn’t have one but seem others have them. 5* would recommend if you in Matlock! :)

Made the trip especially to come here after seeing the amazing pictures of the freakshakes, we came inside, got a table straight away, ordered our freakshakes and was told there would be a long wait (not sure why as there is only about 5 tables as it is and there was plenty of staff on) when they arrived they didn't look anything like the ones we had previously seen, and one order was wrong, I kind of felt bad like it was my fault even know it certainly wasn't, I wasn't apologized to (I think I was the one saying I was sorry for some reason) when I eventually received my shake my partner had already finished his and told me his didn't taste of anything, just bland milk, I was already not looking forward to mine, and yes mine was bland as well, not all it was cracked up to be, especially not for £6.50 a shake! Won't be returning!

Called in today as had been bought a gift voucher as a 21st birthday present. I opted for the cheese and onion on white farmhouse bread which was served with a mini scotch egg, homemade coleslaw and fresh side salad. My daughter had the chicken and bbq sauce pannini and said it was the best she had ever had. We finished off with a jam and cream scone which was crumbly and delicious and a piece of white chocolate and raspberry cake. We had to ask for a doggy bag for this as we were full up to the brim! This is a lovely quirky little tea shop but book or go early as the room is very small and very popular.

Visited here today for a "famous" freak shake and wow was we disappointed....totally unorganized business, in fact a complete shambles.

Took my Goddaughter and her sister for afternoon tea and we all had a fab shake. Food and shakes were great and the girls were delighted with the shakes! My only recommendation would be whilst service was friendly, you need to try and hide the pressure frustration. Being a fairly small atmosphere it was very easy to see you were under pressure, and this shouldn’t show to the customers otherwise would absolutely recommend and will return again.

We did not book at this unique place but we will in future. This has a lovely feel to it and nice friendly staff. the food was great.

A lovely small place to have afternoon tea. Food was lovely and service with a smile was great. We had our cake to take away as we were full up. Well worth a visit for great service and quality.