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97 Opinions in 1 websites
We were so looking forward to staying here again this year. We’ve stayed before on a few occasions as our parents live here and we travel from the Highlands to visit. I just wish we’d read the reviews before we booked again; we booked due to our past stays and thought it would be the same experience. Sadly not. The room was clean for sure but there is no decent breakfast, they only offer cooked options on the weekend if the chef actually shows up, the “ continental breakfast” they offer is self service dry croissants, folded pack ham with chunks of cheese in a mini fridge and a wee kettle to prepare your own coffee. Oh and a bowl of questionable fruit. The atmosphere is NIL. 3 times I spoke to them about dinner reservations and still it wasn’t booked for our family of 6 on the night. The menu is uninspiring and very little for a vegetarian diet and they ask that you preorder your meal during the day so I suspect your meal isn’t fresh at dining time and the restaurant shuts at 8pm the bar was all shut up by 9pm and the place in darkness. We cancelled our dinner reservation and ate elsewhere in Kilve. The previous owners Carol & Julie are sorely missed and it saddens me greatly that all the years of work, love and commitment they put into making the castle of comfort the fantastic hotel it was had all gone to waste. We paid £160 B&B - vastly overpriced, no value for money just not enjoyable anymore and it stinks of fried food. There is no one to meet you, greet you. We dangled about for ages trying to check out, we could have simply walked out. Needless to say, we won’t be coming again and won’t be recommending it to others, my other family members won’t be coming back either.
97 Opinions in 1 websites
Luxurious Stay - We stayed for 2 nights at this beautiful hotel which is modern with a relaxing and homely feel. The rooms were immaculate, our breakfast was waiting for us in the dining room each morning , and was both excellent quality and plentiful. We will definitely recommend and stay again in the future.
97 Opinions in 1 websites
Called in today for a nice lunch, but very dark and uninviting, could it be closed ? Once we were inside we were informed that only coffee was available, no food whatsoever. Having looked at Facebook reviews this place looked great but it turned out to be a waste of a journey so we spent our money elsewhere and will not try again. Very disappointing.
97 Opinions in 1 websites
I ordered Goulash on deliveroo about 1 year ago and the first time was very good homemade mashpotatoe and the beef goulash was very nice. After that I ordered it again and the goulash was good but they stopped doing homemade mash potatoe and they used a powder one instead very bad I though maybe they did run out that day so I tried a 3rd time and same, the beef goulash was still very good but the mash was powder. After that stopped ordering from there. Now after a long time I heard they have new owners so I just had it again and finally the mash potatoe is homemade again but not well seasoned (no salt at all guys ? potatoes love seasoning) and the portion was small, also the beef goulash is meant to be chuncks of beef slow cooked and not shreded/minced. The chicken was like so thin couldn't see it. Flavour was good overall but small portion like 2 carrots. Sorry fellas can't give more than 3 stars due to that . Paid 20 pounds and ate both dishes myself and still hungry, and no, I am not a fat bastard xD
97 Opinions in 1 websites
Lovely, friendly staff and great ethos. Fresh, quality ingredients all presented very nicely on the small plates. However, unfortunately we found the food lacking in flavour, it tasted bland and therefore we were rather disappointed with the meal. I wouldn’t return but my other half said he would because of the fresh, local produce & the restaurant’s ethos
97 Opinions in 1 websites
What a lovely wee tea room! Had cream tea there yesterday with my mum and daughter. Food was wonderful,as was the service. Catered for gluten free and allergies. Would definitely recommend and will be back the next time I travel down from Glasgow. Only problem is the 500 mile return journey...... but we'll worth it!!!!
96 Opinions in 1 websites
Me and my boyfriend come here all the time! such lovely customer service, and amazing breakfast, always leave more than satisfied! Highly recommend!!