Delivery
Pickup
Outdoor
The best restaurants serving Thai food in East Hertfordshire East of England
10 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

60 Opinions in 1 websites
We booked here for lunch with our 3 year old son. I found the whole experience exemplary. The food was amazing, drinks were superb, but I would like to highlight the lady who served us. She was excellent with my son and very engaging. Whilst we dined she also had to deal with a stupidly petty complaint by a customer, which I would have got angry about, but she was calm and handled it superbly. This place is really worth a visit.

411 Opinions in 3 websites
Really cold and empty once inside waitress missing bit bleak. First time here charged got the prawn crackers surely they should be complimentary and we had to ask for them too! Two tiny spring rolls served on the plate of our main course hardly any effort. No fresh coffee and no one to see us out as we left. Not impressed at all! Menu was very confusing and portions very tiny!

357 Opinions in 2 websites
We used the Takeaway option and were bitterly disappointed. We were told the food would be delivered in 30 minutes. We waited for an hour and chased and told the food would be with us in 10 minutes. The food came swiftly after chasing but it was cold and one of the dishes ordered was missing. We telephoned inform them of the missing dish and they persisted to argue that it had been included in the delivery. NO IT HAD NOT! Then we were told they were extremely busy. NOT MY PROBLEM! Do not over promise what you can't deliver. The missing dish was eventually delivered but by that time the rest of the family had eaten their cold tasteless dishes and the atmosphere of this special occasion was completely destroyed by Elle's Kitchen.

157 Opinions in 1 websites
We have ordered Thai exclusively from this restaurant for years, but the service recently has been shocking and we will now go elsewhere. They forgot food items from our order twice on consecutive orders, and had the audacity to claim not only that we didn’t order the items (actually argued with us on the phone claiming we never ordered them) but also charged us another delivery fee to deliver the items they forgot!! On both occasions! They were so rude and argumentative we decided the last time was the last straw so will now go elsewhere.