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4.2

Based on 353 opinions finded in 2 websites

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Nº 250 in 479 in East Hertfordshire

Nº 6 of 10 Thai in East Hertfordshire

CUSTOMERS TALK ABOUT DISHES WITH..chickencurryeggporkladyprawnprawnsfishchilliduckoldfriedcookedricenoodlesspicy

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Just had another superb meal at Elles Kitchen. This restaurant is the best Thai for miles around. Food tastes fresh and very well presented. Totally recommend this restaurant.

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Kerry . 2024-11-03

MORE AT Google

Beautiful place, really lovely staff and stunning food! Whatever you choose to eat, order with the prawns - MASSIVE! Can't wait to come back

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Char C . 2024-10-20

MORE AT Google

We had a super awesome time here. We were therefor my son's b'day dinner. The food, ambience and the service was top notch. * Delicious authentic thai food. * Superb service by Saleha * Suprise b'day treat I would recommend this as a must visit place in hertford. All the best! 💐

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Varuna Gunasekara . 2024-09-01

MORE AT Google

Solo dinner, had pad seaw and lab chicken. Just right amount and favoured. Love Elle's story on the menu, what a culinary journey!

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Jenny G . 2024-08-27

MORE AT Google

The food portions were extremely small and tasted average, nothing special.

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P B . 2024-08-25

MORE AT Google

I collected to takeaway and the food was spot on. Tasty treat and the staff were very friendly upon collection. Order direct from the restaurant as there was about £10 difference on GoGetters

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Morgan Griffith . 2024-05-24

MORE AT Google

Absolutely loved it. Food and presentation is amazing and waitress was lovely. Would definitely go again.

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Elle Machin . 2024-05-15

MORE AT Google

The only thing that was consumable was the over priced red wine which if not pre opened and if had a sip would of would of run form the hills screaming! Warning ⚠️ this is ping dinner and anything. Anything prepared on the premises, all I can say thank god for the NHS!! But In reflection the sever was on her own dealing with a full restaurant, delivery's and online orders, exptionl service. Find a new job because your wasted there

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Gillian F . 2024-05-05

MORE AT TripAdvisor

Tasty food, but could do with being spicier. My partner's Pad Thai didn't contain egg or peanut, he was sad as it was a birthday treat. My vegan dish was perfect! Go vegan 😉

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Maxine Hyde . 2024-04-27

MORE AT Google

We were a bit cautious as at 1pm the restaurant was empty. However we like Thai food, so did give it a go which turned out to be a very satisfactory experience. Good value for money, tasty food, the spicy level is exactly what I can handle. The food was served extremely fast. Would definitely go back if we visit hertford again

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Jun F . 2024-03-21

MORE AT TripAdvisor

Lovely evening here and great food and service. We had a table for seven so just ordered the set menus which worked really well. Service was excellent.

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mike prince . 2024-03-16

MORE AT Google

Visited this restaurant on a Friday night for a quick meal after work. The food was average, we ordered the Tom yum soup, pork ribs in bbq sauce, Thai red curry & Pad Thai. The waitresses are friendly and polite, however only after I finished eating I realised they keep a box full of prawn crackers in a serving station of which the waitress uses her hands to grab and serve in a basket, not very hygienic practice, also her chipped nail polish made her hands look terrible. Please review your practice ASAP

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Gioacchino Perzia . 2024-03-09

MORE AT Google

Elle's kitchen have taken Shrinkflation to another level. Extremely small portions on the set menu. Not sure how a single small plate of pad thai noodles was meant to be for x3. Meat dishes had the majority of the meat substituted with vegetables. Very disappointing to feel completely ripped off.

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Colin Moore . 2024-02-04

MORE AT Google

We had a birthday meal here last night and were really disappointed. The room was really cold and our food luke warm at best. The meals were very bland and could of been microwaved.definately not home cooked which we were looking forward to. The lady who served us was very friendly and it all looked lovely but we paid 150 for a very bland disappointing meal.we won't be going back.

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Louise Hosmer . 2024-01-12

MORE AT Google

This was my first trip to Elle’s kitchen and this will be my last. The starters were over cooked and the sweet and sour pork was awful. Of the 9 or 10 tiny pieces of pork, 4 of the were pure fat. Think it’s time for a new chef.

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William S . 2023-12-16

MORE AT TripAdvisor

This is the first and definitely the last time I’ll be getting a takeout from here starters over cooked wontons not just overcooked but burnt and dry was unable to eat them main meal was sweet and sour pork should have read sweet and sour fat mussamun curry bland and salty all in all a wast of money as it was not edible.could only post when one star was awarded, otherwise there would have been no stars

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Carole Scott . 2023-12-16

MORE AT Google

Omg we have all never been so cold and the same for the other customers, we put the hot plates up our jumpers. Could never go again as the staff were not bothered at all. Shocking

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Paul straughan . 2023-12-03

MORE AT Google

I’ve been going to elles for years and recently the food has been awful. Last night I paid £10 for squid that was so salty I couldn’t eat it. Pad see ew which was so greasy it was awful and a red chicken curry which was ok but not many vegetables at all. Last time the drunken duck gave me a 24 hour toilet experience. I’m done!! And it’s not cheap!

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a jess . 2023-11-12

MORE AT Google

Had a £62 family takeout Friday night to find some of the same dishes half full in the plastic containers. ** Food ** Value for money * Hospitality Complete lack of customer care and professionalism! I would recommend going to Old Sian few doors down for better customer service, food quality and experience for dining inn & takeaway!

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A Malik . 2023-11-04

MORE AT Google

Beautiful food, great service, helpful staff. Nice decor, nice Menu! Nothing to tell more need to try…

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wira . 2023-10-25

MORE AT TripAdvisor

Absolutely horrible food curry was so thin looked like soup no taste tasted reheated from night before would not recommend this place been throwing up within a hour of eating would not even try complete waste of money charged me more than priced on menu

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Zoe-ann C . 2023-10-24

MORE AT TripAdvisor

This a very nice place and has polite staff ,very good food ,had nice decor, fast serving time and overall a really nice restaurant

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albee h . 2023-10-10

MORE AT TripAdvisor

Very surprised… this little Thai cafe is really authentic … so much too choose from.

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Lee helen . 2023-10-09

MORE AT Google

Not bad. But our starter wasn't delivered and when we tried calling- 4 times no one answered. Very expensive for what it is, especially when part of the order doesn't arrive

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James Horslen . 2023-10-06

MORE AT Google

Fantastic food the best I've had in a long while, great menu choices the garlic prawns are extremely tasty. Very helpful and friendly staff. My only complaint is I live to far away to use it more regularly, please open a restaurant in Surrey. Very pretty restaurant.

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854skyw . 2023-09-24

MORE AT TripAdvisor

I took my mum here for her birthday. Lovely decor and atmosphere once it filled up. As soon as we walked through the door, we were greeted with a warm, friendly face which immediately made us feel welcome. The food was absolutely fantastic with so many flavours! Left me wanting more. We had the crispy duck with pancakes, king prawn curry and penang curry both with sticky rice, gyozas and vegetable spring rolls. All to die for! Very extensive menu with lots of choice. The waiter (I didn't catch his name) was extremely attentive and made us feel like nothing was a problem and very efficient. We will definitely, without a doubt be back again to work our way through the menu and I think ordering a takeaway from there is next!! 😁 Mum thoroughly enjoyed her birthday meal. Thank you.

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Holly Kalogirou . 2023-07-27

MORE AT Google

Food was excellent, staff were friendly and great service. Will be back for sure.

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Richard Tranfield . 2023-07-06

MORE AT Google

Recently had a takeaway from Ellie"s Kitchen which I collected. Plenty of choice and options on the menu. Food was hot and very tasty. Will definitely be ordering again.

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Robyn Turner . 2023-06-17

MORE AT Google

Sadly we were the only ones in there and the music was generic pop nothing to make you feel you were in Thailand which is what decor aims for.

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Suzanne Bessent-Rothwell . 2023-06-17

MORE AT Google

Beautiful ambiance. Tastey Thai food

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Shinto Skaria . 2023-05-09

MORE AT Google

I visited for lunch, being enticed by a board outside saying £7.95 for one course and only £2 more for a starter. Worth a try, I thought. But when I looked at the menu it was £8.95 for chicken. I opted for Thai red curry together with chicken satay starter. Everything tasted good but the curry was yellow rather than red. Maybe supermarkets and other places add red colour. The atmosphere was spoiled by staff walking up and down the room quite frequently. It was almost like they needed to work on deliveries and customers are a bit of an inconvenience. It got worse after one more table was taken. A teenager pushed through a small gap behind my chair and knocked my coat on to the floor. I was beginning to feel as if it was time to leave and with no reason to ever return.

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Art D . 2023-04-07

MORE AT Google

Been here many many many times and had the sensational chilli beef, it is by far the best dish on the menu and perfectly complimented by their coconut rice. Can't wait to go back one day!

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Waqar Younas . 2023-04-07

MORE AT Google

I ordered a takeaway for myself & friends. The man on the phone repeated the order to me, it was all correct. When I got home and got my order out it was wrong and they missed out a few dishes. I called up to see if we could come and change it. The man on the phone was very rude and said I got it wrong not him. My partner went in to get the new food, the man in Elle’s kitchen was raising his voice & called my partner a liar. This is absolutely unacceptable, we spent £70 on our takeaway & get spoken to like that. Would never order from there again!! Which is a shame as it’s our local. Very disappointed!

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Brooke P . 2023-03-25

MORE AT TripAdvisor

Very kind staff. And absolutely amazing food. Couldn't have been better.

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Carolina Rebordao . 2023-03-22

MORE AT Google

Great food, good service. Went on a Saturday night, and it was busy, but the service was still good. If anything, when it's busy, there's not a lot of room between the tables.

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Susan Cornhill . 2023-03-18

MORE AT Google

Excellent service from Best and very lovely tasting food that was very well prepared. Why is this place not full on a Friday? It is amazing. Try the Thai white wine, very good. Can't wait to return. Thank you 😊

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Mukuma . 2023-03-12

MORE AT TripAdvisor

Having just returned from a family holiday to Thailand, it was a cold, wet miserable January Sunday and we wanted to hold on to our holiday memories! We decided to give Elle’s Kitchen a go. We have had as great takeaways from there but wanted to try the restaurant. The restaurant is cosy, fun and authentically Thai. The service was excellent. Attentive, kind and warm. The food was fantastic and took us right back to Thailand. Wide choice on the menu of typical thai dishes. I will definitely be returning.

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BevW951 . 2023-01-08

MORE AT TripAdvisor

Lovely atmosphere and quick, friendly service. Good food and some vegetarian options

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Nevada Wright . 2023-01-05

MORE AT Google

On a cold frosty Sunday in December we were the only people in for lunch but food and service were excellent. Definitely one to go back to.

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Stuart Carruthers . 2022-12-18

MORE AT Google

Came with a friend as they have a lunchtime deal. Lovely food, it came so quickly. Our waitress, Niddy was amazing! She was so attentive and lovely, and made our meal very enjoyable. Will definitely come again.

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Warmani . 2022-11-05

MORE AT TripAdvisor

A birthday celebration meal made very personal by the head of restaurant. She asked for the name of my mum when I made the booking, after I'd explained it was her birthday, and referred to her and us by name. She was knowledgeable about the food, was so friendly and even made a special dessert for my mum. I'd highly recommend this restaurant. Food was reasonably priced, service was faultless. Thank you so much Niddy.

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nickyl917 . 2022-10-27

MORE AT TripAdvisor

Very tasty and asian like style. recommend the crisy pork belly! The waitress is very nice. It is a good restaurant and I will come back again

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cirenave . 2022-10-27

MORE AT TripAdvisor

We love eating in Elle's, the food is always fantastic, very well priced & great service. We especially love the newest member of Staff; Niddy. What a little Pocket Rocket, happy, friendly, funny, was running the restaurant, bar & takeaway service single handedly and with total ease. Her energy is fabulous and her smile infectious. Niddy definitely added to our meal overall experience & we will be looking forward to enjoying her company again.

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O9775SNcherylc . 2022-10-19

MORE AT TripAdvisor

Lovely meal again tonight at Elle’s. Met the human dynamo that is Niddy, whose suggestions for vegan options were right on the money. Fab host who takes the food very seriously. Meat dishes eaten by my partner were delicious. The food at Elle’s is always top drawer, now with the addition of a lovely lady serving us. Be back soon.

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Debbiejac . 2022-10-18

MORE AT TripAdvisor

The food we eventually got was actually very good but the service was so bad the food couldn’t compensate for the overall experience . I booked Friday for the evening and was told there was a party of 14 but if we came at 8.30 it would be fine. We arrived promptly and we’re shown to our table. The tables are so close you have no room to move. We were then completely ignored. We asked to order drinks they arrived quite prompt but then nothing, there were 2 ladies serving but they managed to avoid making eye contact every time they came pass. We asked to order and received our starters at 9.30, after asking for our mains twice we got them at 10’pm by which time we were starving. We asked what each dish was and the waitress said she didn’t know !! As I said previously the food was good .. we paid swiftly after we’d eaten and were hit with a £9 service charge. No one asked if we’d enjoyed the food, if everything was okay and no apology was made or explanation for the wait time. Won’t be returning and wouldn’t recommend

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_anna_burgess24 . 2022-10-17

MORE AT TripAdvisor

Food always excellent and so authentic, served by Niddy and what a joyful girl to serve us. Highly recommend this place, we will be back again soon

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Neil I . 2022-09-30

MORE AT TripAdvisor

Excelent food and amazing service! Really cozy and nice ambient

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Luis Robles . 2022-09-29

MORE AT Google

Amazing food and service, our waitress Niddy was delightful and took excellent care of every guest. The atmosphere is perfect for conversation and we had a great time!

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Madeline Kuncewicz . 2022-09-29

MORE AT Google

We visited today at lunchtime for a family birthday meal for my Mum. Loved the decor and Niddy was especially welcoming. Having booked ahead, Niddy noted it was my Mums Birthday and had arranged for a lovely table and a treat after our food. Great menu, spoilt for choice and we have one fussy eater but nothing was too much trouble for the chef who was happy to prepare a dish not featured on the menu. The food was absolutely delicious with generous portions and tasted so fresh. After dinner Niddy arranged for Banana fritters and a birthday candle for mum which was such a lovely touch and the fritters were to die for. Niddy was a great host, super friendly and helpful when ordering. We will definitely be back and highly recommend you give them a try when in town

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Kelly Evans . 2022-09-17

MORE AT Google

We visited today at lunchtime for a family birthday meal for my Mum. Loved the decor and Niddy was especially welcoming. Having booked ahead, Niddy noted it was my Mums Birthday and had arranged for a lovely table and a treat after our food. Great...

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kellyeP2329DG . 2022-09-17

MORE AT TripAdvisor

Fabulous food, great service. Highly recommended.

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Janet Reeve . 2022-09-10

MORE AT Google

I really enjoyed my meal from here. I went to the door to order takeaway (as I had my dog with me, I couldn't enter) and food was ready to collect by the time I'd had a beer across the road! I even ordered off menu and the lovely lady serving accommodated my request. Recommended.

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Rachel Leech . 2022-09-07

MORE AT Google

I've been using Elle's for a number of years, for both dine in and takeaway, we've enjoyed many family meals here, with delicious authentic Thai food. Highly recommended, I usually enjoy Pad Thai, Red and Green curries and they are delightfully tasty and not over seasoned (as I have had at other Thai food takeaways). I'll continue to eat here.

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Ian Bowles . 2022-09-07

MORE AT Google

I lost count how many times I've visited this fine establishment and have been satisfied every time. Their food is always excellent and the lunch menu is especially good value for money. Thank you Elle!

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IL1keF00d . 2022-08-18

MORE AT TripAdvisor

Terrific lunch for the four of us. Excellent food and such a friendly server.

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Jim Furman . 2022-08-18

MORE AT Google

Had lunch here today. The phad Thai was excellent. The service was friendly and efficient. Definitely recommend this Thai restaurant.

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Gmoutside . 2022-06-29

MORE AT TripAdvisor

I was pleasantly surprised by the wonderful food we had for lunch. I had the bento box with Thai green curry, rice and 2 sides for less than 10 pounds for lunch. Lovely decor, clear and friendly service. Couldn't fault it and I look forwards...

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ladyhaines . 2022-06-25

MORE AT TripAdvisor

One of the best Thai food by far. Amazing restaurant and great service but first of all very clean.

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Erkan Karakas . 2022-05-31

MORE AT Google

A great friendly relaxed atmosphere, good food and faultless service. A very pleasant change to the usual jam packed, noisy and waiting for your food, experience of other establishments in town.

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Paul C . 2022-05-28

MORE AT TripAdvisor

Food was excellent but atmosphere spoilt by silly phone/online take away order alerts... constant. Service was not great either and had to ask several times for water. Think they are doing so well with takeaways that they have lost sight of those who bothered to eat in.

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carolyn fairclough . 2022-05-03

MORE AT Google

We were struggling to find a table reservation for Thai on Saturday night but they accommodated us here thankfully. We had a lovely meal of spring rolls and Thai curries with rice. I was disappointed that in a traditional Thai restaurant, Jasmine Rice was not...

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SarahI487 . 2022-04-18

MORE AT TripAdvisor

Had a quick meal at Elles kitchen. We ordered 2 dishes but a mistake was made by the kitchen and we got something we didn't order. We tried the dish we got and it was delicious but Meme still brought us what we ordered at...

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Bozzzzzo . 2022-04-16

MORE AT TripAdvisor

Lovely little restaurant in Hertford. The decor and the food was very authentic, it felt like being back in Thailand. The staff were friendly and made excellent recommendations. Every dish was so tasty and beautifully presented. We have been back again and will make it a regular choice for Thai food.

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Chris Theodorou . 2022-04-13

MORE AT Google

My favourite Thai in Hertford. Haven’t ever eaten in…only takeaway. But amazing food and friendly service always

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Declan Greggain-Smith . 2022-04-10

MORE AT Google

Very nice cosy place, Mimi and her staff are welcoming and the food is extremely tasty and elegantly presented. Reasonably priced and very relaxed atmosphere, definitely worth a visit. Patrick

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Patrick . 2022-04-10

MORE AT Google

Best Thai in Hertfordshire Have been to many, and this comes topos the list

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Lekha Chandrasekera . 2022-03-27

MORE AT Google

Ordered for the first time from here this evening, the food was absolutely delicious and piping hot when it arrived. Reminded me of being on holiday in Thailand. Will be eating in the restaurant next time! Thank you for a delicious meal.

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Roxanne Hall . 2022-03-15

MORE AT Google

We have been to Elle's several times for lunch and have found the food to be great every time, and the service quick and friendly. Will be back!

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DRH511 . 2022-03-04

MORE AT TripAdvisor

Amazing food! A little bit quiet so I’d say it’s quite nice for a more intimate experience. Service could be friendlier but it was quite busy! Overall good restaurant and I would go back!

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lcsantos8 . 2022-02-07

MORE AT TripAdvisor

First time eating at Elles Kitchen. Lovely warm welcome, attentive and very friendly staff. We had Chicken Satay, Spring rolls, Thai green curry and Jungle Curry, all really nice and would recommend.

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Elaine . 2022-02-04

MORE AT Google

Gorgeous food! Highly recommended

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Katie Eyre . 2022-01-03

MORE AT Google

Worst Thai in Hertford avoid atoll cost rude and arrogant staff and owner not interested in anything being said put phone down

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Traveler56557900434 . 2021-12-18

MORE AT TripAdvisor

Ordered a takeaway for me and my partner, food is good quality and I can understand why the price is slightly higher than others as this isn’t just a normal Chinese restaurant. Only downside is that I ordered the duck pancakes and there wasn’t enough...

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Stay10609520852 . 2021-12-17

MORE AT TripAdvisor

My first visit to Elles Kitchen today & I will most definitely be going back. The food was absolutely delicious. I ordered the Bento Lunch Box. Thai Fish Cake Satay Chicken Stick Thai Green Curry Egg Fried Rice Mixed Steamed Vegetables.... All for £9.95. Really fresh hot & full of flavour 😋😋😋

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Julia Clews . 2021-11-16

MORE AT Google

Got a take out a few months ago, veggie food, quite bland but edible. Rallen sullen woman on front desk. Tonight, I found myself in a rush so I thought i'd grab a small take out and take my chances. Woman on front desk still...

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RescuedVegan . 2021-11-09

MORE AT TripAdvisor

I have ordered before, but will NEVER touch this place again. I ordered through their website this evening (THEIR WEBSITE not any 3rd party). Paid by card. Nothing. Money has gone but turns out they're CLOSED and no answer on the phone. Oh dear. Police/trading standard next??

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John Ellard . 2021-11-08

MORE AT Google

Best Thai food I’ve ever had, the jungle curry was incredible! Super friendly and a lovely atmosphere, I’d love to return soon

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Christopher Boggis . 2021-10-30

MORE AT Google

Fab tasty ood at reasonable prices. Authentic setting and atmosphere. Good service , and friendly staff

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Heartlove71 . 2021-10-20

MORE AT TripAdvisor

Today I came to eat with my family of 6 people, everyone, green curry, massaman chicken, I like it very much. The service is very good. help recommend food I must be back soon

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Lovecoffee88 . 2021-10-20

MORE AT TripAdvisor

Web site states free Thai crackers over £20 on collection spent £35. Lady says no it does not and has a 5 minute argument! Will not support this local business anymore as lady was so rude and unhelpful over some Thai crackers and wanted to...

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r50lts . 2021-10-20

MORE AT TripAdvisor

Very pleased we called in unplanned. Excellent menu, food super tasty and authentic. Great value too. We shall return.

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Philip Edwards . 2021-10-19

MORE AT Google

The team seems to be more concerned with ensuring takeaway meals are going out the door than the customers ordering in the restaurant. Some of the food was bland

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E636TXvirginiel . 2021-09-10

MORE AT TripAdvisor

Best thai food in Hertford, great staff and great service.

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Sally Dryden . 2021-09-09

MORE AT Google

Quaint restaurant. Excellent service and good food.

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Colin Dutton . 2021-09-04

MORE AT Google

Excellent food and friendly welcoming staff. We will definitely be back to try other items on the menu 😋

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Kaybee2601 . 2021-09-02

MORE AT TripAdvisor

Amazing food, amazing wine and great service! Would definitely highly recommend Elles Kitchen- the pad thai was the best I've ever tasted, so fresh and yummy! And the sharing starter, massaman curry, nutty chicken were all delicious. Thank you for having us - we will be back 😁

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Brenda G . 2021-08-19

MORE AT Google

Nice staff, processed fish cakes, burnt duck

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Stella Nash . 2021-07-19

MORE AT Google

Ate in the restaurant pre-covid and enjoyed the food. We had a takeaway in May with some friends and enjoyed it so much we now use this as our go to for takeaways. The food is consistently good with lots of flavour and just the right amount of heat based on their heat rating.Can't wait to eat in soon

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DAMHertfordshire . 2021-07-07

MORE AT TripAdvisor

If you want proper, authentic Thai food then Elle's Kitchen is a must in the area. All of the dishes we have tried have always been delicious and the Tom Yum Soup which came recommended to me when I had a cold really hit the spot!

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James Dowling . 2021-07-06

MORE AT Google

Best Thai food in Hertfordshire. Lots of options and they will happily do vegetarian versions of most dishes. Their tofu dishes are amazing.

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Beth Driver . 2021-07-04

MORE AT Google

Had a lovely family meal here today and everyone was so impressed. By far the best Thai food we’ve all had in a very long time. So many choices and so pleased that vegetarians are also really well catered for. Very accommodating when asked to change something on the set menu. Whilst service wasn’t always the speediest, it was polite, helpful and welcoming. Can’t wait for our next meal here.

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BD483 . 2021-07-03

MORE AT TripAdvisor

I have moved from London to Hertford a few months ago. I have been trying many Thai foods from other restaurant across Hertford. I would like to say that Elle's Thai Kitchen has the best thai food I can find in Hertford. They were authentic ingredients!I ordered the Green Curry and a set of Som Tam (This is a set which includes Papaya Salad, Grillled Chicken and Sticky Rice). In short, the meal was very delicious especially how I received the delivery very quickly after I made the order.Would come again when it opens soon for dining in!

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PKate22 . 2021-04-26

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I’ve never had service like this before - Absolutely shocking!!We ordered:Prawn crackersPrawn toastSummer rollsDumplingsFish cakesBeef MassamanChicken Pad ThaiGiggling PrawnsThai Sticky RiceAfter eating part of our starter, four dumplings and 4 fish cakes between two people, we decided to call Elles Kitchen as we felt the hot starters had arrived cold and the main courses felt luke warm at best. The staff were very apologetic and advised they would resend our order. 45min later, the new food had arrived. Now, I can only assume it was Elle herself who delivered our food as she proceeded to unpack each uneaten dish we handed back and checked the temperature by sticking her finger in the food...on my doorstep.After sticking her finger in each dish, Elle (who had arrived with a complete new order for us) decided the best course of action would be to withhold the fish cakes and dumplings...because we had eaten them in the first order.To say I was staggered at her behaviour is an understatement, especially as we had returned 75% of the dishes uneaten and spent £60+. I’ve never had this happen to us before.It is not in our interest to waste our time or Elles, especially as she is trying to run a small business but surely we are entitled to call in if we feel our food is cold? How Elle behaved on our doorstep was appalling.I tried to explain to Elle that it was not in her interest to treat her customers like this, however, Elle refused to listen to us and walked away.To recap - our complaint is not to do with the flavour of the food. I’m more than happy to put my hand up and say how flavoursome the food is/was, however, how Elle behaved on our doorstep and treated the customer was nothing short of disgusting, so unfortunately, that will be our last order from the Kitchen.

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mehmetg123 . 2021-04-09

MORE AT TripAdvisor

Very pleasant staff and the young gentleman who works there is a delight. I have and will continue to recommend this establishment

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Naika Jemedez . 2021-03-21

MORE AT Google

We ordered a takeaway Phone answered swiftly efficient service and ready on time. Food was excellent had hesitated to use Because of previous reviews but they do not deserve this. Will use again.

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DavidLaming . 2021-03-12

MORE AT TripAdvisor

BIG MISTAKE! Just had the most expensive takeaway ever and to add insult it was also the worst Thai we have had! For example congealed, tasteless noodles with a few chicken pieces for £7.95 Won't make this mistake again, will go to Old Siam in future, far better quality, bigger portions and actually cheaper

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steve sheppard . 2021-03-01

MORE AT Google

Had gorgeous food and fantastic service - would definitely recommend and come here again! 💗

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Kate Hoare . 2020-12-24

MORE AT Google

Got a takeaway from here 5 months ago and had a pretty mediocre experience, and I’m sorry to say I had the same experience the other day. I placed my order over the phone, and asked for no potatoes in the Massaman Curry. Upon arrival, I was told that they couldn’t take the potatoes out because it’s pre-made. A meal for one person was nearly £20, and for that sort of money I’d expect the food to made fresh and to order. Also, if they can’t make a dish to the customers requirement then I should have been made privy to this information over the phone when I placed the order. Also found the guy in the restaurant pretty rude! No hello, no thank you when he took my credit card and no goodbye. The food tasted good, but I would have preferred it to be made fresh and to my requested requirements. Overall, very mixed yet again! I think I’ve exhausted my try’s with Elles Kitchen now - much better Thai restaurants can be found in Hertford and Ware!

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jaycannon91 . 2020-12-13

MORE AT TripAdvisor

Ate here for the first time, food was very tasty and filling. Service was good, will definitely be visiting again. Liked the colourful decor.

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sar4872 . 2020-12-05

MORE AT TripAdvisor

Got food poisoning after eating here last Saturday!

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Jed Glendinning . 2020-12-05

MORE AT Google

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