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The best restaurants serving Pizza pasta food in North West
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Delivery
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Outdoor
177 Opinions in 1 websites
Friend and I booked bottomless brunch at £35 each.. staff were inattentive and due to lack of staff being around to take drinks orders, we chose to leave after 2 drinks. When the bill arrived we were charged £57 each. We queried this and the manager on site (28.07.24) apologised for her lack of communication in dealing with drinks as she had wrongly added drinks to our bill. She “rectified” our bill by refunding us the £22 cocktails but refused to take any responsibility for the lack of poor service. I have been to many bottomless brunch experiences and this is the worst. One to avoid.
137 Opinions in 1 websites
Myself and my 2 boys came to Pizza Hut Warrington for the unlimited buffet. Billy ( staff member) and his manager were beyond helpful and made our experience so nice! Such friendly and accommodating staff, who couldn’t have done enough. Billy was so lovely and chatted to myself and the boys. We will definitely be going again and hope to have the same service! Thank you so much ☺️ Lisa & boys x
122 Opinions in 1 websites
I visited with six children to meet a parent of two of them. The parent ended up very angry and abusive. The behaviour of the parent was very scary to say the least. Tom the manager and Kieran was amazing. They looked after us all and nothing was too much trouble. They definitely went above and beyond their job. Thank you guys you were brilliant xx
107 Opinions in 1 websites
I’ve been a member of Ribby Hall for several years now. Every time we try to order a pizza on the Ribby Hall App it says there are no time slots. Then when you try to ring it just rings out. On the last 3 occasions I witnessed staff simply not answering the phone. Then they claim there’s a problem with the phones. Today we tried to order a pizza on the app and weren’t able to. When I went to collect the pizza that we had to order in person, there was a female member of staff making pizzas with no gloves on. She also handled money and failed to wash her hands before continuing to make the pizzas. There was only myself and another customer waiting to be served. Two male members of staff just looked at us rather than asking us what our order numbers were. There was food ready to go under the serving lamps but myself and the other customer had to physically ask them to hand over our food. It’s like we were invisible. They clearly hate their jobs and get no satisfaction from it at all. If this place was on the main high street I think it would have gone bust by now. The staff here are rude and lazy. As I walked towards the bar with my food one of the staff followed me and heard me speaking to one of the staff on reception. He then started trying to argue with me about the appalling service. I would rather drive to Blackpool to Dominoes than use this place again. Nothing but lazy obnoxious staff!
80 Opinions in 1 websites
I prefer Pizza Hut over dominos so when my friend wanted to go Pizza Hut for tea I was over the moon. Always brings back memories from when I was a kid. Got seated quickly and ordered through the app. Got drinks straight away and then the food came just as quick. Hot and fresh and the staff were friendly as always.
80 Opinions in 1 websites
Visited on a Saturday night at 7:30pm. We were settled into a table quickly, there were quite a few empty so I would say relatively quiet. We ordered online and received confirmation of our order at 7:39. At 8:05pm I went up to the desk as we had not received our drinks (2 glasses for the bottomless and an apple juice) when I spoke to the member of staff she was apologetic but it seemed they hadn’t even checked the order system! Our food eventually arrived at 8:30 and seeing as it was one sharing pizza and a child’s pizza I wouldn’t say it was worth the wait. I also didn’t appreciate the 5minute gap between receiving the adults main to then receive the child’s. The salad bar was relatively well stocked however the dips is like a lucky dip as there’s no labels or guidance which isn’t ideal especially with the risk of allergies and cross contamination. On the whole we thought it was really poorly ran, the experience has certainly put us off returning and it most definitely wasn’t worth the money it cost either.
65 Opinions in 1 websites
Terrible experience, pizza toppings were horrid. I had chicken and onion and they looked like they had been out for weeks, nothing looked fresh or appealing. The chicken looked ultra processed so didn’t eat it. The restaurant itself, the floor was so sticky and shoes were sticking to it mustn’t have been moped for ages. The tables were sticky and hadn’t been wiped. No cutlery or napkins in the table pots and toilets were out of order. Won’t be returning and don’t recommend to anyone.