Alfresco in Blackburn with Darwen

i would like a refund i tried to call the company but they wouldnt answer so i left it for abit to try it again it was so bad was very cold terrible service i request a full refund please

love the toasted burger buns and the chicken was so crispy and nice

Food took nearly 2 hours from ordering and arrived stone cold.

Not my usual go to takeaway, it I was impressed..

ordered chicken & chips. sent donner & chips . still good food tho 👌

This is my go to place for pizza! Absolutely spot on! Very delicious pizza

also try from here and it comes out cold 90% of the time including this time

Go to takeaway as they never let us down.

Every time secound time coming said just surprise me with the pizza and wow the metro box for 21 pound had 2 now both fire 🔥 thanks again guys be bk again soon Just adding on here say 3 weeks iv been coming here I mean every night perfect customer service food is absolutely 20/10 great food great people this is just adding on to my pervious review thanks again guys fantastic work

fast, hot, healthy options, very tasty.

They don't always listen to adaptions to food such as no chicken in calzone but most of the time spot on

It's not even arrived yet. 45 minutes late and takeaway not answering the phone.

class food from alfresco again.. never had a bad meal from here

The food is usually great, last time I ordered I was very disappointed, however this time the food was early and I can't complain at all about the portion size, the only good kebab in Darwen.

Went here for some late tea after having it recommended by friends. As I’m currently doing a Leto diet I needed some fuel that didn’t have and carbs. I got the Gym box and it was 10 out of 10. Lovely cuts of succulent chicken and Shawarma’s packed with salad tomatoes onions and peppers washed down with an ice cold bottle of water with two sauces included. All for the price of £10. The staff are friendly and the food out of this world. The box could easily feed two. Thank you guys!!

Brilliant, superb quality and excellent service

waiting over 2 hours for my order. ordered donner&chips with sald and sauce. I didn't get no salad and hardly any sauce, the portion was tiny, for the price to only receive half a box, very disappointed!!

I highly recommend the food here it always arrives hot and never missed anything out

the only issue was lack of communication when I rang to say why it was late otherwise food was awesome when it arrived 😁

Always spot on from Al Fresco 👍

Great quality and tasty food, delivered quickly too

I ordered a mixed kebab to share with the wife, a cheese burger and chicken strips for the kids. As you can only select one sauce I requested chilli and asked in the notes for both chilli and garlic. The kebab only came with chilli and no garlic so straight away I knew it wasn’t gonna taste how I wanted it too…is it that hard to read the notes? The kebab was 90% donner meat, 5% chicken and 5% shish. If i wanted a donner kebab I’d of ordered one. The ‘naan bread’ was that thin It was like tha

Small portions staff rude food average don’t go unless you like disappointment . Ten pounds for this garbage

I always get my special kebabs from here as they are not overloaded with spice and the thin and crispy pizza's are just that but really disappointed pizza was far from crispy and the kebab was yuk I don't usually get a take away on a Friday won't be making that mistake again

Always ordered from here, loved their food. However, today was the last time I've ordered from there. placed an order at 19:07. my order was with a courier at around 20:45, delivered at 21:05 lukewarm. that's nearly 2 hours since ordering. not a word from them, not even a sorry for an extremely late delivery. this is simply unacceptable.

My food was hot and it wasn't fool of hot spices which I can't eat highly recommend .....thank's

Food is absolutely fantastic from here. I go weekly and always been really nice.

Pizzas brilliant, really tasty.. the only downside is the cost. Prices seem to have increased, almost £50 for 4 pizzas..! Would order again, but occasionally, due to cost.

Food was cold, halloumi fries were hard and rubbery and the chicken skewer was just 3 pieces of burnt chicken in a box.

Always good food. Have patronised this takeaway for over 20 years .

I always order from alfresco and have done since the night I moved to Darwen 6 years ago and never leave a review for anything. It is constantly amazing, the staff are always lovely and I always come back, easily the best take away in Darwen xx

We orderd here tonight for a change Because I am fed up of our kebab house getting my order wrong and food coming cold well what can I say I wasn't disappointed and the food was amazing every thing was hot fresh fast delivery and the price was also brilliant for what we got definitely recommend keep up the good work guys was very impressed 👌 can recommend the Netflix and chill deal amazing value

Still waiting for this order to be returned as gift card was cold when we had this delivered but I thought it would be on as I was told by complaints team it would go has page credit still nothing as I checked on wanting to order an use it but don’t understand why it takes so long to refund

Had the couples deal consisting of a14inch pizza, side of donnor meat wedges and a cookie 🍪 also two cans of drink. All items arrived hot and delicious 😋 excellent value and pleased with the overall quality, can recommend.

food wasn’t quality you’d normally expect always good from there never have problems till now

Great quality food got all the order right would order again

Paid extra for stuffed crust pizza but pizza was not stuffed crust

The halloumi kebab was amazing, will definitely order again

little bit expensive.. but it was very nice . thanks.

Spot on kebabs and pizza from Al Fresco. 👍😀

Food came cold. Think the pizza was just put on the back seat of the car. Not good enough really with current prices

i have eaten at every place in Darwen and honestly for price and quality, nothing comes close. good veggie options like halloumi kebabs and burgers. we always get a garlic bread with onions and olives or a cheesy garlic bread with tomato or a halloumi option. i have never had a bad meal from here and i go here on average once a week.

10/10 Everytime I’ve been, the burgers are incredible, real value for money, great staff and service! Very highly recommended

Tasty and fresh food as always. Always know we can trust Alfresco for a nice takeaway.

Great fresh food,We always call then collect so less hastle than a delivery.

When the food arrived every single thing was cold like it was sat there for ages, the price i paid i expected better! will not be ordering from here again.

Wondering if the mint yoghurt sauce is actually mayo with mint in. The consistency is all wrong and it tastes really weird so I couldn’t eat it. The chicken was nice. The kids pizza was a bit overcooked and stale looking but the calzone was absolutely delicious, apparently!!! The wings were really nice as well.

Been going here for 10 years however last few orders have been less than average, complaints are taken on board but even when replacements are sent still cold and below average quality food with

Large portions but flat bread and meat dry, all warm but not hot.

Very good will definitely use again

Amazing food…the garlic bread is the best around 🔥👌

The ingredients and amount of ingredients used is disgusting, very little tomato sauce I understand there is a cost of living however,people paying £10+ for a pizza should get what they pay for. The cheese was that processed when i took a bite the whole slice would seperate from the dough. Wont be ordering again shame really…

Usually really enjoy food from Alfresco, however left very disappointed with the cost of this order in comparison to the amount of food we received. Kebab small, few pieces of chicken, certainly not worth almost £10. Pizzas flimsy, hardly any toppings, rolled out way too thin. Over £50 spent tonight on family takeaway and could have made better myself. Won't be visiting again at these prices

Both burgers were ordered without sauce but turned up drowned in Mayo, so found this very disappointing.

Cold overcooked pizza and worst chips. Total waste of £20 a pizza is not hard to cook but this was terrible

The chicken was over cooked and naan breads aren’t great…used to enjoy alfresco but tonight’s order seemed to be rushed and didn’t enjoy as much as I used to…dissapointed

Very dissapointed, meal adequate, late delivery food tepid

Cold food, delivered 1hr 30 minutes after ordering

Really really good couldn’t fault any of it. The Netflix and Chill deal is great value 🔥

Cold hard pizza like cardboard

What a strange experience. Never been here before. Ordered by phone and the young lady who took my order was friendly but clearly unhappy. When I walked in to collect she was being abused by this horrible man. I took the exact change in with me but this same man demanded an extra 10p for the bag he'd used to put my kebabs in. Because I didn't have it he untied the bag, removed my kebabs from it and told me that I couldn't have the bag. Its a shame because the Chicken Shawarma kebabs were the tastiest in Darwen, just on the small side and expensive. The Garlic Bread with Cheese was also very tasty but thin as a crisp. I wouldn't go back here as long as that man works there as he made me feel VERY uncomfortable.

Shocking Refused to deliver the missing items in the order and what they didn’t deliver was cold. Really shocking customer service

The worst takeaway and delivery service I have ever experienced in Darwen and I have lived here for over 30 years. It would be no stars if possible. Half the order was missing, the delivery driver was rude when asked where the rest of the order was and said, “It’s not my problem mate” despite it being on the receipt ! And just drove away. My husbands pizza was also cold. I rang the “restaurant” to ask about what was missing from the order. The girl who answered the phone tried to help as best she could but was being told to tell us to ask for a refund by I assume her manager, who was clearly not interested or concerned that they had delivered as partial order or that the food was cold. I had stated we just needed the remainder of the order but they refused to deliver it. I have worked as a customer service manager for many years and never ever experienced the attitude of this takeaway. The food was cold and half the delivery missing, a big disappointment and waste of money

Longer than average delivery time. Food half decent but I think the kebabs are on the small size in relation to the price.

Never order from this takeaway. If they miss an item from your order, they will accuse you of lying if you don't want to wait for the missing item to be delivered

Spent £1.50 on a naan bread and got a toasted tortilla wrap like I wouldn’t know the difference 🤣 kebab box was banging. But the cheesy chips were Abit stale and came like reinforced concrete.. overall would recommend the meat provided in the kebab box but nothing else.. you’re welcome

We shared a donner kebab and a small seafood pizza. Was ready band other 10 minutes we were told and food was delicious. Will definitely return 😊

Absolutely delicious food couldn’t fault anything,arrived on time and very reasonably priced

Awful food , rude staff , never again

It's the best takeaway just it's expensive

late at night but meat was drried and tough ...... prob ok early but i'll pass

Beautiful food would recommend.

We ordered earlier in week and was spot on! We ordered tonight and the kebabs were not as a good standard as earlier in week. Not much salad or sauce. The chips and cheese were VERY small literally a childs portion with cheese on 6 chips :/ not worth the £30+ BUT the cookies were amazing. Delivery was super quick and delivery was friendly etc. just wish more effort was put into the food and not extra speedy delivery! Inconsistent quality. Never mind.

Class pizza. Was red hot and rapid service

Not been here in years. Glad I decided to give it another go. Pizza was really good as was the kebab, arrived quickly and hot. Will definitely use again.

Great food, service and price, as always

Always a spot on kebab from Al Fresco 👍

The food was cold they charged me an extra £1.40 for about 5 slices of fresh chilli for the money we paid the food was shocking £9 for a kebab that my 4 year old son could of finished I won’t be ordering again

Waited over an hour, food cold and missed delivering some of the order, when we rang to complain, they said we have to claim off Just Eat as it's Just Eats policy that they don't rectify their errors! What the most biggest load of rubbish I have ever heard in my entir life. Ridiculous take away.

Arrived early which was nice , Customer service is always lovely but the food arrived cold. It was way too late to return it so the burger was put in the bin and the donner meat was reheated but greasy I keep giving this place more chances but I'm done ordering from here sorry

Pizza was nice but arrived luke warm, was freezing cold by the time I could finish it

nothing special but sooooo good 😋

Really nice food, all hot and perfect, but waited ages

Alfresco is the best takeaway in darwen and yhe staff are brilliant

Special kebab 95% dry donner meat, rip off

Everything was stone cold not very pleasant to eat probable won't order from here again

Love the food so much, but the girl on the phone is always so grumpy my god. Ya do a great donna kebab though x

Waited nearly two hours for it to arrive but it was delicious when it did. The Kebab Box was just 👌

Must have been a busy night, not the best I have had from this takeaway and my food was cold when it arrived

Alfrescos has continually been the best take out through our 15 years of ordering. We’ve moved town and gone to other places and come back and rand Alfrescos to find it is still the same. Simply the best.

Cold Pizza, was shown as delivered on the app, but wasn't delivered until later

The portion sizes for such expensive kebabs were very small, and the quality exceptionally poor. The chicken shwarma kebab arrived without the requested salad, was greasy, bland, and not spicy in the slightest. I was really disappointed tonight.

Food was freezing when it arrived and took ages to come would like a refund if possible

Orderd and the food came really quick...but was freezing!!!!! Rang them and they tried to blame the driver saying he must of drove with his windows open!!!! Refused to send more food and told me I had to contact just eat as I'd ordered through them!!! Nearly £40 down the drain had to put everything in the microwave!!!!! Not happy at all!!!! I will never order from these guys again!!!!

Received order food was freezing rang shop and they tried to blame the driver saying he had drove with his windows open which we live 2 mins away! Then told me there was nothing they could do and to contact just eat as that's where I ordered from. Food was nearly £40 so been absolutely ripped off!!!! Will never use them again!!!

Really good halloumi burgers, fries and garlic bread! Fast delivery.

Food was ok chicken was a bit tough and for £10.50 for a kebab is way too expensive especially for the size of it. I can go to San Remo for £3.00 less and the kebabs are bigger

Terrible, came late when I called them they told me my order was going through now an a short while latter cold food that had obviously been kept warm for some time arrived dry and cold.

Food cold … smallest dinner kebab ever for the price .. very disappointing

Not only was the food 20 minutes late We had guests over and they left hungry because of how long the food had taken to come.