Pizza Hut in Warrington

We haven't been to Pizza Hut for a long time as it's so expensive, but as we now had Meerkat money off we thought we go for a Father's day treat. Even with 25% off it was still expensive! We just found it all so tasteless! I asked for a BBQ base and could not taste the BBQ at all! Very disappointing. And don't get me started on ordering on the app on our phones! I'm no tech-phobe but I was so stressed it ruined the experience right from the off. Cannot fault the friendly service though, but sadly, never ever again

Food was good but the service was exceptional. Laura who served us was brilliant, really friendly and great with the kids made the whole experience for us so Thankyou.

The worst £68 I've ever spent. The sharing pizza cost £40 and all it was was a regular 12 inch. On top of that it was awful, under cooked and barely any cheese, it didn't even come with a drink. The three kids meals were badly cooked, the chicken strips were soggy. It's not child friendly. Our two year olds got juice in normal glasses which they couldn't hold. I feel like i was mugged. I'll never go again.

Arrived to be seated all fine, ordered our food and the waiter incorrectly inputted our order and the raring pizza came out as advised we made the waiter aware the manager arrived and asked if we would like it replaced to which we said yes, she replaced our pizza to take away as the kids had finished however my son over heard the female manager (who was not very accommodating and didn’t seem to enjoy her job) making comments about the free pizza and how we shouldn’t have asked for the wrong pizza I throughly this was very unprofessional of her and the young man who served us who was also heard going along with her I guess he was learning and not very well if that is anything to go by he won’t do well with that type of service as his role model. Sad but won’t be returning over priced and terrible service

I ordered 2 stuffed crust pizzas for delivery by Just Eat. I paid over £40. They were delivered and the pizza bases were wafer thin and could not be picked up. They were literally toppings with a stuffed crust and horrible. Both Pizza Hut and Just Eat blame each other and offered no compensation whatsoever! However, only Pizza Hut make the pizzas ! So who is at fault ? I can think of better ways to waste money than fill the pockets of large food chains. I will not be ordering again !

Fantastic staff and service. I think it was Heather that served us and she was very friendly and personable. Food excellent and my granddaughter loved it.

Where to begin? Poor service, order on the app only! Overbooked, dirty toilets and when the thin and soggy pizza did arrive it was just a soggy mess. People queueing in and out of the restaurant through a small door. The manager needs to do some managing.

Good food, well priced, salad and soft drinks top up excellent. The staff were first class and very welcoming. Highly recommended

Very accommodating and friendly staff. Nothing is too much trouble. Even when it is busy, they are smiling and chatty. Very good service

Great for families to come and enjoy the food. Nice environment and nice staff to look after you. Food is always lovely and kids go home happy.

Visiting Warrington for my girlfriends grandsons birthday we were invited out for a meal by the family and this was his choice We both had the individual deal which was good value and quite tasty- the rest of the family had pizza meals which looked good

We came here for my great grandsons birthday. It was a revelation to us having not been to a pizza hut before. We had a great time & enjoyed he cheesy garlic bread & a goats cheese gestured with salad.

Came here for a family meal but wished we hadn’t. Ordered a sharing pizza, half and half with my wife. When it came it was all the same topping , just olives on one half ! It never had pepperoni on any half like it should have, it had ground beef which wasn’t supposed to be on it. Mine was supposed to be hot n spicey but it was anything but. We complained to waitress about toppings and she said she would give us another thin base pepperoni. When that came it was a deep pan one, which we don’t like, and hardly had any pepperoni on it ! The staff didn’t seemed bothered at all about the poor service. Won’t be visiting again.

Very abrupt manager. Told we had to use camera scanner to order . We didn't want to do that as takes to long. People around us ordered incorrectly using the scanner & others couldn't do it, as needed to apply a voucher. Had to wait ages for pizzas on the buffet. The two young waiters were lovely but not enough staff for half term at all. Had to ask for glasses & for our table to be cleared . Never again

We visited on a Saturday time tea, the place was busy, we waited a little to be seated. The que was out the door. We did luckily make reservations, so just waited on the table being cleaned down. Order was easily placed online via the code on the table. Drink services was quick, we all helped ourselves to the salad bar, which was well stocked and plenty of choice. Pizza arrived not long after we finished our salads, which was good as we were a big party, but all arrived together and hot. Waiting staff were brilliant, checked back with us to make sure all was OK, and plates tided away in good time. Only draw back for me which in no reflection on the staff but the actually premises they only one refill drinks machine, meaning long ques and waits, with the bar space not really in use anymore it would make sense to invest in another refill drinks machine. As people qued for this, over lap the que of people wanting to get in the door, is a bit of a hazard in its self, maybe something to review. But fabulous services and food.

Disappointing. There was no point to us going into the restaurant - we should have got a take away. The order had to be done on phones and it was a lengthy process. The waiting on staff wore face masks but not clear plastic ones so communication was difficult. The salad was not fresh, the drinks are now not refillable and consequently over priced and the whole experience made us feel like customers were an inconvenience (We were the only ones in at 7pm on a Sunday evening) The pizzas were tasty which might be their saving grace. I imagine Pizza Hut is intending to rely on their take away service to get them through this time.

We tried to go for a meal tonight at this food outlet and were amazed that they don't accept cash. We are in a recession and they would rather turn people away than accept legal tender. I asked why and the response was that they don't have any tills. I asked where they had gone and was told they don't have any...... There was one rather large till at the bar area. Is they are trying to push through a cashless society that had better be prepared to add their name to the long list or businesses unable to ride out the covid crisis. Crazy rules for crazy fools.

Went for family meal last night. What a terrible experience. None of the servers wore masks, all food had to be ordered on your phone, which was a pain, took around 30 mins to get order right. Then after all order sorted we couldn’t order a sharing pizza with two different toppings ! Madness, as server wrote down this part of order anyway ! No unlimited drinks anymore ! Full price for all drinks. No salad bar just 3 bowls of things that resembled slaw, pot salad and one with lettuce. Terrible customer service as manager not interested in our comments. Would definitely NOT recommend.

We had a nice lunch, here albeit anxious about the social distancing. No one wore masks and tables are quite close to each otherPizza were well cooked , so was the vgean nuggetsSalad dish was disappointing as no buffet and all had to be ordered online..green salad were just lettuce and tomatoes..

Been here many times over the years so thought I'd take the time to write a review.Place is always clean, gets busy enough but always been able to get a table.Food is as good as any other Pizza Hut and we always enjoy going.

Went for Buffet lunch 5 adults and 3 year old child, Service was good and adult buffet excellent my disappointment was being charged £8.99 for child's buffet bundle, it would be helpful if staff could point out that the child's menu is £5.99 and much better value for a 3 year old.

We come to pizza hut quite often, if Its not this one then it's normally the one in Runcorn, we also have the rewards app.Came the other week just before rush hour and used one of our voucher codes for free a side.We ordered a pizza and cheesy fries.We went for salad while we were waiting but a lot of the salad bowls had bits of other stuff in them, croutons in the beetroot, tortillas in the potato salad. Makes the whole area feel quite dirty/unloved. Some of the bowls had run out altogether and weren't refilled while we were there. Doesn't seem like anybody looks after the salad bars in any restaurant not just this one.Food came and the fries were only warm and the cheese sauce on top cold.Pizza hut is not cheap in comparison to local take away pizzas/supermarket meal deals. If you want people to return they need to have a great experience, which this was not.

Not sure whats happened, but just gone down hill, nothing was ‘great’ all just so,so. Staff were RUDE and cocky, experianced this the last 2 times ive been in face to face and once over the phone. Wont be returning

We nipped in today for the all you can eat lunch buffet. Neither myself or my husband have been to a pizza hut for years, but we thoroughly enjoy it. The only thing I would say is bring out more pizza faster ha ha. I also think we enjoyed the ice cream and sprinkles more than the kids!

Just got a take-away from here and to say we were disappointed would be an understatement. This was supposed to be a treat tonight but wish we hadn't bothered. Ordered 2 large pizzas, one should have had double bacon on top of the cheese but you couldn't see ANY! There was garlic bread with cheese but hardly any cheese on it and it was cold, chicken bits were cold and floury! Very disappointed, it's not as good as it used to be!

The waiter was lovely, but the place isn't the cleanest pizza hut we have been in. Ordered the buffet for myself and sadly there was hardly any pizza out. The people in front of my piled their played high and left nothing. A waitress came over and said more was about to come out so I waited, then another member of staff said it would be a while yet! When it finally came they only bought 1 pizza and the vultures descended again. Kids enjoyed their food and when i got some pizza it was nice.

We visited Pizza Hut to celebrate my 11 year old Grandson's birthday and on a whole the visit was a success except for the fact that I feel it necessary to remark on the state of the gents toilets, the stench from these could easily be noticed even through the double entrance to them, not pleasant considering its close location to the salad bar and the children's ice cream station. They were so bad that one of our party only made it through the first door before turning back and electing to wait until we got home to use the toilet.

Visited because the Toby was so poor the night before, it's pizza hut, spot on, clean tidy, helpful staff. Served quickly, salad bar spot on, pizza lovely finished off with ice cream. overall very good.

Went here for family meal last night. Definitely gone downhill. Tables needed clearing, food on floor. Pizzas were look warm and very hard,like they had been standing for a while. Staff didn’t seem interested. Customer service poor. Won’t be going back for a while.

Called by appointment with 7 others for birthday meal for 9 yesr-old grandson,never been before.Very enjoyable experience,good food served by friendly,helpful young staff.Service was excellent.Nice,lively ambience to the restaurant,and the meal was good value for money.Alcohol drinks quite expensive,but this was more than offset by the copious amounts of free salad and unlimited soft drinks for youngsters.Place was very clean and everybody seemed to be enjoying themselves.Would definitely make a return visit.If,like me,you enjoy your pizza,give this place a call.

Was a great lunch, very busy but despite this the front of house staff (3) worked so hard and deserve a pat on the back. Never once did any food run out. Food top quality and no issues. Well done all.

What a great price!! Pizza Hut is the best place to go for lunch and dinner!! You can sit back relax and eat pizza. They also do a great range oif pastas.

Went for tea on Friday and was pleasantly surprised good food freezing cold ale loved the frosty glasses and the waiter sam was a perfect host well done although it was a bit on the noises side but I think it was largely due to a birthday party

Fue una experiencia sorprendente. El restaurante parecía mucho mejor que la última vez que fui. . . Hace 6 años.

Este es un buen restaurante de pizza. El bar de ensaladas es limpia y fresca. Las bebidas agua y hielo máquina de autoservicio, así como bebidas gaseosas. Mejor sentarse en la cabina de asientos tipo banco para sentarse pedimos en estas y me di cuenta de otras personas mover de sillas y mesas. Es un lugar para niños amable y el servicio es rápido. En menos de 20 libras por dos pizzas y ensaladas no es mala relación calidad-precio, pero la pizza de pan plano es un poco como de cartón. No es tan bueno como Pizza Express leggera.

Nos subían aquí para la cena después de pasar todo el día en Gulliver's y tuvimos que esperar 20 minutos por una mesa; no importa y la espera pasaba muy rápidamente. Nos llamó y luego llevado a un bonito stand y servido muy rápidamente. Nuestro pedido tardo un poco en salir, pero cuando lo hacía, no nos decepcionó y además, teníamos hambre jejeje. Sobrina más joven y no pude terminar nuestras pizzas así que tomó distancia con nosotros. Nuestro camarero era muy amable y estaba preguntando si estábamos disfrutando de nuestras vacaciones tan lejos una vez que nos dimos cuenta de que era escocés.

No había estado en tiempo honesto y fue impactada por la mala calidad! Más en su costo, en realidad son mucho mejor Asda y a 4 libras se ve mejor opción definitiva en un futuro! ! El sabor de tomillo era a ser abrumador y no me podía creer que nos cobraron por 'pizza mitad! ! £7. 45 (ish) para mis hijos margarita media y 9 libras. 45 (ish) para mi carne! ! Chocante! Teníamos un lado demasiado, pero aún así. . . . . . Se pensó que el ahorro de dinero al hacerlo de esa manera. n media medio Mi cuenta era 38 libras en el extremo después de propinas, lo que ojalá no tenía porque después me enteré de que podíamos tener la ofrecen almuerzo buffet? Que se olvidaron de que nos avise de que! Fue a mitad de 2, así que puede haber perdido, pero la gente lo estaban usando una tipo bar buffet? ? Así que aunque fuera camarera era extremadamente amable que falló en que uno! ! La pizza era un poco seco y honestamente no NEARAS BUENO COMO PAPA JOHNS ENTREGA POIZZA! ! ! Tan linda y entregado dentro de media hora tengo que añadir! ! Encantador! £7. 99, 14 pulgadas en oferta! Branquias hasta fui a pizza hut! ! Mal! ! ¡Nunca más! :-( estafado! Por cierto, tuve que usar mucho sabor a salsa! ! Basura!

Tres de nosotros nos presentamos para el almuerzo de 13:30 y el restaurante estaba lleno, pero todavía tenía la mesa extraño a la izquierda. El hombre dijo que sería de 15 a 20 minutos. Me preguntaba por qué, ya que podía ver las mesas libres,...

Our meals were served 15 minutes apart, this spoiled the dining experience totally The pizza was just ordinary, for me...

Parado para comer un bocado mientras que en el parque comercial, con un servicio rápido y amable. La comida era el nivel que te esperas de Pizza Hut, así que no hay quejas. Hijo le encantó el helado que tenía un montón de ingredientes

Esta fue nuestra primera vez en este particular pizza hut. Todo lo que era de esperar. Lo principal que sobresalió fue lo amable el personal. Nuestra camarera Chloe era extremadamente servicial y atento.

went with my friend for a pre birthday lunch on arrival was greeted by staff with a smile and was shown the menu but wasnt really informed of the special offers so we just helped ourselves to the buffet lunch not a good choice of pizzas to start with plus the buffet area wasnt big salad was nice good value for money

We were on our way home from a days shopping and just thought we would call in for a snack as never been before what a pleasant surprise the saff were loverly and you could get a beer which I needed to swill down the supper spicy pizza I ordered although it was a little chilly in there a very pleasant time was had

We clearly hadn't been to Pizza Hut in quite some time - it's undergone a complete revamp and is looking really good. The staff were really friendly and helpful. Food was good, we were particularly impressed with the selection at the salad bar. It's really child friendly and was full of young families, a plus for us but perhaps not for everyone

Great food. Very well mannered staff. Couldn't ask for a better service. Food always ready and waiting at the buffet counter.

Can't remember the last time I went to Pizza Hut before my recent visit, but the food was really nice, I especially enjoyed the salad bowl with comes free with your meal and the staff were great, usually in a restaurant you're pestered with 'is everything alright for you?' every 5 minutes by 7 different waiters, but their system is one waiter per table which doesn't seem to be that common nowadays, but it worked really effectively

Can't remember the last time I ate in Pizza Hut. It was convenient while away on a work trip. Quick service, decent pizza.

Food was good as always, can't really fault it, but the service wasn't great. Reasonably busy on Saturday afternoon but the drinks took about 20 minutes to arrive...good arrived first. Suppose they don't pay great wages... We'd go again tho.

Went here with family last night. Come quite often to this particular hut. Have to say it's gone downhill. They had run out of most things. Salad bar nearly empty and nobody filling it up. No tango in drinks machine. Ice cream sauces empty. Service not as good as usual neither. Seems to be when it gets busy they cannot cope. Even after average meal we wanted coffees but guess what, they didn't have any as machine broken !Poor. Hopefully they can get their act together and sort out the problems and get more staff.

Read the reviews before I came here, but I can say that the staff were very friendly and efficient, the tables were not sticky, the food was served in a reasonably timely manner, and it was good food.

Good food good service but disgusting dirty toilets .they clearly hadn't been cleaned in a long time .

absolute nightmare. as someone that loves pizza hut, i was completely shocked by the service. it took that long to get a meal that we had stocked up on salad and so no longer wanted the meal. were then made to box our own meals to take away. we then ordered desert to make the trip seem worth while, which arrived as a microwaved waffle that i could have made at home.

Only reason we didnt rate 5 staar is becuase we waited 40 mins for our pizza and we were in a bit of a hury as needed to be back on the road as we were 1.5 hours away from home. Service otherwise great with kids. Staff very friendly and talking a lot with kids. good valur for money. Salay and healthier options than the usual places.

Pretty average food but friendly service. Usual Pizza Hut trait; sticky tables as they can never seem to be able to wipe them clean.

I visited this Pizza Hut, just because it was near to the hotel I was staying and I wanted a quick meal. The place its self was ok and fullish with the usual family groups. Because I was on my own I was shown to a table at the end of a row of cubical tables, which was ok. I was served by a young girl, who was pleasant and took my order 10 minutes after I had sat down. I ordered a pizza and a couple of Buds to wash it down with. After a short while the pizza arrived, with a nice 'Enjoy your meal'. The pizza was in one of those metal pans, but no plate came along with it. I asked for a plate which came a couple of minutes later. I enjoyed the pizza & drinks but the service was a bit short of good. All in all it was ok but I don't think I'll be rushing back any time soon.

Food came very quickly despite how busy it was! I would deffinitly visit this restaurant in future as I normally visit the one in Liverpool.

Service was quite slow due to the guy learning the ropes, he looked stressed but he done a really good job considering how busy it was. Food was amazing pudding amazing drinks all working. Servers massively polite. Very happy customer.

Good value and always good service. Usually bring our two children and one of their friends and they enjoy the salad bar and children's meals. Unlimited ice cream is always a hit too. Only minor quibble is that for those on a diet there is not much choice but why go to Pizza Hut if you are in a diet!

Going to this branch is like trying to eat at a Wacky Warehouse on a busy Saturday afternoon. Kids charge, crawl and jump around the seats and salad bar with no-one to stop them. Smacking and yelling is the norm. Despite this the staff do a fabulous job of serving decent food. They clean up the bomb -site and carry on smiling. Not a place to go for a meal with the family unless you are parents with small children...in which case it is ideal.

My friends and I went in yesterday to celebrate our A Level results. Fair enough, it was pizza hut in a summer lunch time so there were many children but they caused us no problems. The waitress was wonderful (all 3 of us are waitresses as well so we know how difficult it can be) and served us politely and efficiently.We started with drinks. All of us had the refillable soda station which was very cheap for the 3 glasses each that we ended up having. Our starter was the garlic bread with cheese (the best I've ever had, I might add) and the main meals were the supreme to share and a margarita. When my individual pizza arrived, I thought it felt a little small but I didn' end up eating it all as it was very filling.The toilets were clean (although one of the locks in the women's didn't work) and well stocked. The restaurant was kept clean and the salad bar was fully topped up whenever we went back.We left a decent tip for our waitress and felt this was a brilliant day out for us to celebrate.

Visited with children and brother, food was great, service was excellent and the price was decent too! Happily visit again

You sort of know what to expect a n a Pizza Hut. Nothing has changed a lot in all the years I have used these establishments. This one is clean and has very pleasant staff, but is always busy so arriving early is a must to avoid getting the table next to a million screaming kids. The dining area is not the biggest so you are sat on top of bigger groups and it can get very noisy with kids parties a main feature. Good hot food with the normal array of choices. If your looking for something to eat and in the location I would recommend giving it ago.

You know what you get when you eat at a Pizza Hut but one thing stood out at this Pizza Hut. I assume he was the manager, he was well organised, accommodating and assertive. He jiggled tables around for us to eat there and then. We had a problem with the air con dripping on our food and he was straight there to rectify the situation. What an asset to the company.

Loved it start to finish. Stuart was our server and although he was busy he still made us feel very looked after. Food was lovely. Couldn't fault our visit at all.

Great food, very friendly and helpful staff. Served quickly. Loved the bubblegum milkshake. Shame we were only visiting.

We like pizza hut and do go regularly to the Runcorn restaurant but as we were in Warrington at the time we thought we would go here. The food as always is very nice and I love the pizza's but the service wasn't great. I ordered a Margarita pizza with mushroom and it came without any mushroom, we also ordered chips which we got 15 minutes after our pizza which we had almost finished by the time we got them and we could see the kitchen window from where we were sat and they were sat there the entire time! It was also absolutely freezing, the air con was on full blast and I didn't bring a coat with me so I was very uncomfortable and finished my meal quickly just so we could leave and get warm in my car, I ate the rest of the pizza at home. Nothing negative to say about the food though and it's cheap prices but don't expect amazing service and always take a coat.

Come here now it's all been refurbished and would definitely recommend. The pizza is always great, they could do with keeping on top of the salad bar. Staff are great and very helpful.

Gluten Free ... Staff could not do enuf for me and my daughters the food was fabulous Gluten Free Mmm had a lovely time thanks to the staff being so helpful and it was spotless woohoo to the love staff thx all

End of Easter break meal out for a family of 6 and a bill near £100 seems a bit steep and only three people had dessert! Service very efficient, a bit too much. Seemed to be keen for us to get through quickly though there weren't people waiting. Pizzas were fine, but drinks machine was definitely pumping out more water/soda than the actual drink we were supposedly choosing - not even subtle! Good choice of pizzas as you'd expect. Toilets not flushing, not good enough. Won't be rushing back. Better choice and prices in much better restaurants elsewhere. Sorry? Yes, it was!

It's our regular for a pizza treat, with first class friendly staff and fantastic pizza. May we recommend the meat feast with BBQ sauce, made for sharing. .

We went here yesterday for a bite to eat and have to say from the minute we walked in to the minute we left the staff were really friendly and couldn't do enough for you, we had a sever called Megan and she was brilliant with my 3 year old son, unfortunately she left before we had finished so never got to thank her, hope she reads this. The pizza itself wasn't bad at all one criticism though is we seemed to wait quire a while for our food even though the place wasn't busy, but all in all a nice atmosphere and not too bad a pizza

Better service and experience than the Altrincham branch. Food was hot, place was clean, pretty much what you'd expect from the chain. Would return. Again if TA permitted we would have given 3.5

Recently visited the warrington branch of Pizza Hut after trekking round car shopping down Kingsway. Upon arrival about 3 members of staff walked past before the manager pointed us out to a lady stood with her back to the restaurant. She walked us to a table and handed us a menu then disappeared, after 10-15 minutes we were finally served by a new waitress who seemed abit more jolly.As always the pasta salad at Pizza Hut was on point and tasted delicious. I ordered the Texas bbq and my girlfriend ordered the pulled pork bbq pizza, we placed both in the middle and shared. The drinks machine was funky and new, however i went for vanilla Pepsi max and it tasted of the normal Pepsi max but apart from that nothing to complain about.The Texas bbq pizza was a great choice and tasted really good however the pulled pork pizza was awful, it had no sauce on the base so it essentially tasted like melted cheese on a pizza base with abit of pulled port and a drizzle of bbq. Far to much cheese for the pizza and not enough T sauce/ topping. Overall I would come back again to this Pizza Hut as I've been before and it's been great. However, I definitely wouldn't have the pulled pork pizza and I'd consider using a two for one voucher from dominos instead as it would be cheaper.

Nice food and pleasant staff.Unlimited salad and soft drinks really sets them apart from most other restaurants. Try getting that at maccies.Had a pizza with chips and chicken dippers. Everything tasted great and arrived quickly. The choice on the menu is a bit limited but there is enough to satisfy most people.Only problem was that the toilets are in desperate need of renovation.

I'm not sure if our bad visit was a one off but by reading other peoples review it looks like it isn't the case. Visited on a Wednesday evening, was busy but its always busy. Was sat in a corner away and took us ages to get served. The drinks machine wasn't working and the place was a bit chaotic and dirty. You couldn't really get anyone's attention. Asked for mayonnaise and was told it was over there...over there is where? It took us 25mintues to receive the bill after asking even though the water had time to serve new customers in the time we had asked. When the bill did arrive, we didn't actually receive the bill. We just got told how much it was!Normally a regular at this Pizza hut but I think were going to give it a miss for a while.

Place was dirty even though it was not that busy with tables going uncleared the whole time I was there. Drinks machine was broken so very little else to choose from, pizza was pretty tasteless. Staff ok.

No fizzy drinks, machine broken, no ice cream, machine broken, only alcohol and sugar based drinks available. No good for drivers or diabetics (me).Clueless staff, diabolical service. So greatful that there is a fantastic Harvester next door.

Went yesterday for the buffet lunch. Was slightly disappointed at the lack of choices on offer. Although there were a number of pizzas, they weren't that nice and had been there a while. There were hardly any pasta sauces and the pasta was like cardboard. The staff were polite enough, but the guy who offered to take our order didn't come back to the table, so we had to go up to tell him what we wanted. Nobody came over to ask if our food was alright either. The refills for the drinks were pretty cool and the side orders were really nice, but it did seem a little expensive for a poor lunch (£30). When I asked for ice cream, the guy wouldn't let me have a kid's ice-cream when I told him the adult ones were too big for me. There was nothing on the menu to say the kid's choices had age restrictions on them, but the guy still made me pay for an adult one, which I couldn't finish. It wasn't the worst place I've been, but I think we're a but put off going again

Went for a quick lunch Saturday morning.Good ambience and very friendly staff in particular the maitre gentleman.Nice food.Clean and well kept premises.

This Pizza Hut is on the main road into Warrington and so can get busy. The staff are friendly and take your order quickly yet give you enough time to look at the menu to decide what you want. The food is the same throughout the chain and is served hot, the free unlimited salad is a great idea.The only problem is that even though the restaurant seats over 100 there is only one drinks machine so there were often long queues for your drink.

We have been to this Pizza Hut a few times now and I can honestly say it gets better every time. The customer service is impressive and I feel they want to help you enjoy your visit. If your in the area and want to enjoy some delicious pizza I can highly recommend a visit.

Probably the best Pizza Hut restaurant I have used yet.The service was excellent and the staff were friendly.The place was clean and well kept.The food was good. A good example to all Pizza Huts.

Went in for lunch with my baby girl today and was immediately greeted by the happiest and nicest guy in Warrington. We were seen to our table and provided with a high chair and crayons for my daughter. After a conversation about my daughter I opted for the buffet and was told that my daughter could have the buffet too, for free! She is 18 months old and would only eat some salad and a couple of slices of pizza at most. The food itself was exactly what I expect from the Pizza Hut buffet and was nice and hot. Fabulous service from all the staff. Thank you very much

Friendly service and good food. Salad bar always good and free top up drinks, although would like coffee. Ice cream not that great but pizzas fine. Kids meals served early this time so much improved.

After not being to pizza Hut for over 2 years because of the dreadful food we thought we would like to give it another chance, very bad decision. Got 2 take away pizza's got home less than 5mins later Pizza was cold, soggy, zero taste & revolting - in the bin it went. Will never go back lesson learnt, should have stuck to not going back. Waste of money.

Rubbish!! Poor service, waiting over 40 mins only 2 other tabels in, waiting on one pizza. Table next to us asked waiter to bring cake out with sparklers on, both of us full of a cold couldnt breath. Then they said the pizza will be another couple of mins. Still didnt arrive 15 mins later. Pizza arrived with hair in food!!! Outraged!! Wont be coming back!!

We were staying at a nearby hotel but didn't want a carvery meal at the Toby Inn next door and could only find Pizza Hut within walking distance. We ordered a bottle of wine but the lad serving us said there wasn't any chilled but said he would put it in the fridge. He returned 15 minutes later with a warm bottle of wine and asked if it was cold enough! We then went through a joke of a conversation and ended up asking what they did have that was chilled! The pizzas were fine but the place was full of mums with out of control young kids leaping around and getting even fatter on the 'all you can drink' cola and 'all you can eat ice cream studded with Smarties and chocolate'. God knows what state they would be in the next day at school (they were still in their school clothes) The noise was unbearable and we couldn't eat quick enough in an attempt to get out just to give our ear drums a rest. This is unhealthy food (I note that people weren't bothering with the 'free salad') The bill was over £50 which was extortionate for what was fast food in very ugly surroundings with grubby tables and dreadful music. I couldn't believe that anyone would have a birthday celebration there but there was an adult birthday party at a nearby table. Perhaps this is how they do things in Warrington, home of Kerry Katona.

Been here 20 minutes and still waiting for any of the six waiters stood in the corner chatting to come and take my order.In addition when I asked the person who sat us down to clean the high chair provided she looked at me like I'd just asked for one of her kidneys

All wanted was a hot meal. Went in sit any where and help self to befit bar. Was really good made very good by the staff Memeber that was sorting things out on the Restraunt area. Not in our face but enough so we had out drink and food in a speed way so we was able to continue our business talk. Good to see the pizza left out was cleared away and fresh pies put out to be eaten. Server also told all in Restraunt new pies out. She also noted vegetarian person and had options for them straight away. Good Memeber of staff. Impressed.

Really enjoy Pizza huts in general. Great food and not too expensive.This trip started superbly with a very good and polite service. But only got worse from here.It was busy a Saturday evening so didn't expect it to be super quick. But we think our order got forgotten as the staff realised we had been waiting a good while almost an hour before we got our meal and in this time we had been apologised to at least 3 times. When we got it it was delicious . We asked for the bill which came out incorrect and had a bottle of corona which the table next to us had ordered. They corrected this. I then paid cash and then was given the incorrect change. They again did rectify this with no issue. It was just that there was 3 mistakes. The staff were very apologetic and very good but the mistakes shouldn't have happened really in the first place.Lovely food though.

Always welcoming and the Staff are fantastic with my kids never complain if they are to loud lovely all the time :)

We went for a lunch at the refurbished restaurant. Overall look and feel has improved. Not clean (both the dining area and toilets). Staff and service were good

I have been 3 times in the last 3 months and have to say the staff are great. Every customers is treated as an individual and it's really shows. Keep up the great work guys

Came here with my two young children. We enjoyed the buffet lunch - lots of choice and fresh food put out regularly. Service was great too, very friendly waiter.

Restaurant has had a makeover. American diner feel. Food was perfectly fine, buffet lunch and salad bar. Staff pleasant. Is as you would expect and ok for a lunch on the go.

Staff try their best and are lovely, but organisation is not the best. If you come with eight, don't expect to get served together or in any order. Things are random! Ran out of pepsi, dropped the kids pizza in the kitchen...but otherwise fine. Best choice is probably to have the buffet option with salad (eat all you can) for under £7 but there were times when there was virtually no buffet to choose from! Overall...could do better.....especially when management KNOW it's school holidays and demand rises...."unexpected numbers" my eye!!! Still, pleasant enough.

Been many times but the service last week from Steph was the best we've received in a long time including eating in other places. Friendly, professional, explaining the menus, patient with the kids, checking on us without being overbearing. Food was quick and delicious. Salad bar was great but it was the service that really made the visit!

We have been previously but have visited today following the refurb and they have really done a fab job! The place is more child friendly with plastic bowls and plates for the kids in addition to having smaller child size cutlery! The staff are very cheery and helpful and the refurb seems to have breathed life back into this place! We will definitely be back very soon!!

Had tea here with my lad. The place has recently been refurbished and it has improved the overall appearance. I'm not over enamored with the cleanliness though with bits of food not cleared up on the floor, the toilets didn't look the cleanest either.Salad area looked a lot better than last time we came, the quality of the salad also looked to have improved though this may have been because it had just been replenished. I'm sure Pizza Hut have reduced the amount of choice on the menu whilst increasing the prices since our last visit too, the number of pasta dishes is minimal now.Our pizza's were ok, average quality, not overly topped, they did come fairly quickly though I'll give you that. Bit pricy at around £9.95 for a medium sized standard pizza. The lad had a 'bucket' of chips which was more like a mug and at £2.95 think the mug was me.Service was generally good and prompt though I always find trying to get the bill an issue. The refurb has improved the building but the food hasn't improved much, we probably will go back but more for convenience than anything else.

Visited last night, booked a table as it was newly refurbished this week but hadn't needed to as it wasn't that busy. I liked the style inside before the refurb except for the room between the salad bar and the bar itself which was always a squash. This has now been improved and the salad bar is now round and has plenty of space around it. Good to see bowls now underneath so you don't need to wait for the server to bring one to you. Also pleased kids could have plastic bowls in case they were dropped. Unfortunately a lot of the salad still looked like it'd seen better days - the cherry tomatoes, grated carrot and lettuce. Also a lot of salad had run out and I had to ask for top ups. Whilst sitting at our table it was also obvious that food had been dropped and nobody bothered cleaning around the area. Considering the flooring around that area was brand new that week, it looked scruffy, I think that's due to the type of flooring they've gone for. Pizza is now only available in two sizes and £9.45 for a smallish pizza with two toppings seems expensive. £2.95 for a small portion of chips is also quite expensive.There's still only one drinks machine to refill and as usual there were a few queues there. Server was friendly and helpful and cleared the plates away quickly. One thing that lets the whole restaurant down is the toilets. Again considering they've had a refurb this week they still looked shabby. I'm not sure the flooring they've chosen works well as it seems to mark easily. The toilet seat was wobbly and the paint needed updating. Not sure why these seem to have been skipped in the refurb.So not as impressed as I'd imagined to be to be honest, the decor doesn't seem as stylish as previous and doesn't seem as cosy as it was.