Papa John's in South Ribble

I’ve been a member of Ribby Hall for several years now. Every time we try to order a pizza on the Ribby Hall App it says there are no time slots. Then when you try to ring it just rings out. On the last 3 occasions I witnessed staff simply not answering the phone. Then they claim there’s a problem with the phones. Today we tried to order a pizza on the app and weren’t able to. When I went to collect the pizza that we had to order in person, there was a female member of staff making pizzas with no gloves on. She also handled money and failed to wash her hands before continuing to make the pizzas. There was only myself and another customer waiting to be served. Two male members of staff just looked at us rather than asking us what our order numbers were. There was food ready to go under the serving lamps but myself and the other customer had to physically ask them to hand over our food. It’s like we were invisible. They clearly hate their jobs and get no satisfaction from it at all. If this place was on the main high street I think it would have gone bust by now. The staff here are rude and lazy. As I walked towards the bar with my food one of the staff followed me and heard me speaking to one of the staff on reception. He then started trying to argue with me about the appalling service. I would rather drive to Blackpool to Dominoes than use this place again. Nothing but lazy obnoxious staff!

We have hygiene Issues with this particular Pappa Johns Staff making the pizzas do not wear gloves they are literally kneading and stretching dough by hand Staff are handling money at the till then moving onto handling dough without washing their hands Hope do customers know if staff have washed their hands after using the toilet All staff should be washing their hands and wearing gloves

We’ve had pizzas from papa johns a number of times since it opened & both pizzas & service has been consistent. We order online & usually collect & ready very quickly, even at peak times. Great vegan choice & delicious pizzas.

Ordered a pizza, overcharged (menu said £13.99 but was charged £14.70? No extras added!) I was advised 20 mins. 40 mins later (not busy btw) I go up to ask where my order is and its just sat on the side in the kitchen. All other orders were called out but mine wasn't for whatever reason and they could see I was sat directly across waiting so no chance of not hearing. Disappointing.

Every time we stay at Ribby Hall - many, many times. we have a problem with this Pizza place. They won't allow you to order in advance for collection, then when you go to order (i.e. after a swim session with two very hungry children), they say they can't take any more orders as the ovens are backed up!!! We end up buying our pizzas from Aldi up the road, or the Spar shop on site and cooking them ourselves...... This company badly lets down Ribby Hall, which is sad, as we enjoy our local Papa Johns, in Manchester. You need to look at how you manage this facility as clearly there are lots of visitors to accommodate on a weekend - I would suggest Ribby Hall management find another area on their site to rent to another Pizza company as 'competition' might inspire Papa John's to get their act together.

Visit here quite often , The manager is awful but there is one member of staff that every time i have visited goes above and beyond his name is Alfie everytime i visit he is very polite and treats you exactly how customers should be treated the manager a blonde lady is very rude with no people skills whatsoever

Cost £20.00 very small portion of Margarita pizza 6 very small chicken wings ( more like quail wings) arrived cold rang to complain and they were not interested in th slightest disgusting I’d have had more pleasure g in my money to the homeless

Food was ok, however this place is let done by one member of staff ! Rude, arrogant and needs to look at hygiene standard. Witnessed him handling cash and then making up pizzas without having washed his hands Disgusting !!!

Staying in a lodge so did takeaway- staff very pleasant and pizzas freshly made - you can watch! Very nice, good selection. Good deal. Outside of property does not look very nice, rundown, but inside you sit by the window looking over the pool.

Great pizza (we are normally Domino's) on site. £30 fed the full family. Only downside was the girl serving shouted out a number then put the pizzas on a warm rack & walked back inside. She came out again and shouted a number. We presumed as we were THE ONLY PEOPLE IN THERE ordering that this must have been for someone sitting outside waiting to takeaway. Surely you would just say 'yours is ready now' Maybe she was just having an off day...the moral of the story is you are just a number in life :-)

This was the worst pizza we have ever had - even our grandson who adores pizza refused to eat it. We had a normal crust pepperoni and a margherita. Both tasted very 'chemical' and were extremely greasy. We had one slice each and threw the rest away. Our 3 year old grandson can't get enough pizza but this was the first time he had ever refused to eat one. To be avoided unless you like greasy unnatural tasting pizzas.

Waited 40 minutes for our pizza, food ok, but staff incredibly rude, on leaving my daughter said bye to 4 members of staff at till & they completely ignored her, miserable people who weren’t really interested in customers

Whilst staying at Ribby Hall we fancied a takeaway after a long day. The Thursday offer of buy one get one half price was too tempting especially given the short walking distance. One quick phone call later and the order was taken. We arrived at Papa Johns and collected our pizzas with no problems. Pizzas were both delicious and devoured. Would recommend.

2 for Tuesday a perfect way to treat the family both large pizzas were lovely staff were helpful and I would go again

Never ever have I had such bad service from any takeaway ordered forgot order price changed told them to forget it my advice steer clear

We were staying at Ribby Hall and called in to pick up a couple of pizzas one night. It was buy one get one free which was good value. Food was ready when we arrived to collect. Pizzas were hot, fresh and tasty. Overall would...

fairly bog standard pizza outlet food good its clean very close to the bar who let you take your pizza in

Went here on the Tuesday, as it was buy one get one free. We were not disappointed - ordered for a 5 pm pick up and they were ready at that time. All tasted really good and were generously topped - we had pepperoni, chicken...

Walk in order, Thursday is 50%off the cheapest pizza, which was an added bonus. First time I've overloaded on this carb infused delicately, but really enjoyed it. Staff were spot on and due to it being busy suggested o rest my weary legs in the...

We got pizzas tonight (Tuesday) and it’s two for one which is great value. Very busy with this offer on but lovely, fresh pizzas.

2nd time been here to penwortham preston uk and have to say both times it was awful tonight by far worst pizza I've had...will Never go again:(

My wife visited this pizza place tonight She waited over 30 mins for two pizza she was the only person waiting at the time She ordered ham and pineapple and a tuna pizza I was astounded at the small amount of tuna on the pizza...

First time having a Papa John's and it didn't disappoint. We phoned our order, then popped down to get it. Really tasty, and the deals they have on offer are worth the money. My daughter who never finishes a pizza loved it, and ate it...

The place itself is best for takeaway as it’s feel inside is very dark, not a comfortable place for a meal. Reminds me of a gym changing room. The pizza makers also working the till isn’t very fitting for a so called 5 star health...

The customer service was appalling. At the time it was 9:30pm me and my friend was waiting half an hour waiting at the till order our food. The waiter knew that we was waiting and he ignored several calls what came through the phone he...

We had a meal from here on Monday 6th of May. We tried to phone an order for around 10 minutes but there was no answer so I walked over and went in myself, the place was empty so I'm not sure how they were...

After a demanding gym session at Ribby my wife and I had to have something with high carb/high calorie content pronto and Papa John's did not disappoint food wise. We were really pleased with the quality of the food (it was our first time at...

Great food, love Papa Johns and will get pizza from there again. However I ordered over the phone and spoke to Nicola. While not unpleasant, her phone manner was almost robotic to the point where it seemed inconvenient to her that I was placing an...

nice clean place to eat we had ours take out was ready in 15 mins nice fresh and hot, was clean tidy inside the shop staff was presentable and clean and polite.

We ordered a papa Johns and took it back to our hotel room before our party. It was lovely. I would definitely recommend,

Worst pizza ever. 2nd time using this restaurant last time a year ago was equally as bad. At least they are consistent. Brownies and chicken wings ok but hard to go wrong with that. Been to many other papa johns and pizza was definitely better...

The staff here are so miserable and morbid! One young lad pulling a real miserable face throwing food around pathetically like he seriously hated his job! That’s the only way I can describe It. No customer service what so ever, witnessed pizzas left under hot...

Can’t rate this establishment in Penwortham highly enough. The service from start to finish excellent. Been here a couple of times both times with my grandchildren. The man making the pizza was more than happy to demonstrate his skills to my youngest grandson and entertained...

Great efficient service and friendly guys making and serving the pizza. Great deal on a Tuesday. BOGOF deals.Clean premises.

staff were courteous and kind. The ace was spotless and staff worked out a deal that suited us better to save us money!

I have only eaten here once, as i received a code for a free pizza via the virgin red app. The pizza was OK. I arrived to collect, as i live just outside the delivery area. The pizza was waiting for me so no complaints...

Not good. Not bad. Just not a pleasant experience. Takeaways usually have some pleasure attached. But this was just a non event. Captive in Ribby Hall we ordered at the papa John’s Pizza. The service was again a non event. There was a human serving...

Responsible pricing food good, and have different deals on quick at making your order and offer click and collect ring up and then come collect

Very slow service awful pizzas think they forgot to put toppings on there was so little of it will never have another

The best pizza I’ve ever had, it was just amazing. The staff where really nice and even saved us some money by taking the time to sort out our meal and make it to meal deals , so I thank you for that

Had a papa johns pizza before from a different restaurant which was OK - however this one was excellent. Plentiful toppings and very tasty. Ready Nice and quickly too. Only downside is the papa johns garlic dip which is pretty grim.

Pizza was Soggy, the young girl on the counter seemed rude and didn’t want to be there. Overall I wouldn’t come back

The staff here are always very friendly efficient and knowledgeable about their products. Has a good variety of pizzas and chicken selections. The pizzas are really good and even better value on Two for Tuesdays Is a popular choice for party’s and always busy ....

We visited on Christmas eve as we were staying in Ribby Hall Village. Me and my partner had never eaten at a Papa John's before so this was a first. The man on the phone was polite as he took our order. It took 15...

Quick, hot, tasty and correct order received despite it being super complicated! Thank you! Will definitely visit other papa johns establishments!

The Pizza's at Pappa John's are not the cheapest in the world, in fact far from it (unless it Tuesday 2 for 1 night), but they are certainly very tasty and if you do happen to be on-site, it's worth the peace of mind having...

Three generations all enjoyed excellent pizza dishes at very fair prices My only minor complaint is that I could see my order finished and keeping hot but was not given it away until the next order was prepared - small issue but a little annoying...

Could not believe how much it cost for a pizza, seen the prices took a breath turn round and walked out, way way to expensive for a pizza.

After having a look around the sit in area after our swimming, my family being pizza fanatics, we decided we would try the pizzas that night but would take it away. Area looked unclean and despite little customers at the time the tables were needing...

Visited here whilst staying at Ribby Hall with a plan to eat in the 'restaurant'. Arrived to find a takeaway with plastic tables littered with empty pizza boxes. This was pretty misleading particularly when you look at the website, as we did. We decided to...

Average pizzas, Pizza Hut and dominoes are better... Really weird sauces, the garlic sauce just tasted of butter!! DO NOT RECOMMEND. Wouldn't recommend

I'll keep it short the food is fine but don't expect any kind of service. I appreciate it's not a 4 or 5 star restaurant but when you can see the 3 staff are all doing there best not to catch your eye or acknowledge...

Two for Tuesday is a offer aPappa Johns order two get four nice toppings good size and tasty a bit pricey if not an offer on very busy though but kids love it.

The pizza was delicious and the service very fast. Perfect fast food, especially after swimming, the whole family enjoyed it.

Good family deals to take away or eat in on site so no need to travel if you don't want to. They will deliver to your cottage too .

Unfortunately only one person on duty at a peak time meaning delays in food being served. The staff member in question did very well but a shame she had such a burden to carry. Food was superb.

The pizzas are always well cooked and piping hot. You can either ring or call in and place your order for a specific time so you are not waiting around as the pizzas are cooked to order. The staff are always welcoming and friendly. A...

The quality of pizza's varies, which when you consider the inflated cost that you pay its not good value. We got a pizza tonight and on getting it home we find its not cooked, soggy base, raw onions etc, now seeing if we can improve...

In this day and age I'd expect everywhere to have something that people can eat if they're gluten free. The other two large pizza chains certainly do. Papa Johns needs to cater for intolerances. Not a single gluten free item!!

This is without doubt the most terrible pizza takeaway ever!! The staff are rude, they don't listen, they take your money and don't even deliver the pizza !! It really cannot get worse !! Never ever use this business ...given them three opportunities to deliver...

This is the first time I've had a papa johns and wasn't disappointed. We had the extra large pizza and the dough nots which feed 2 adult and a child. It was busy so we had to wait a while but it wasn't to bad

Good pizza and a very busy takeaway. Only down point is the price of the pizza. Wish there was more delivery deals rather than collection

We went in to order a pizza just before 9pm and it was relatively quiet. We returned 20 minutes later to collect and it was mayhem! Everyone had tipped out of the health and fitness club and were ordering pizzas - oh the irony! We...

Ordered the chicken poppers and garlic pizza sticks with tomato sauce on top, quick delivery and always nice hot food

Decided to order pizza from the Liverpool branch. It was Valentine's day. I ordered at 7.21pm and was told my pizza would be delivered in 45 minutes. After two hours the food still had not arrived and payment had been taken out of my bank....

Great setting , great space and fab food to Feed hungry kids . The staff keep it spotless and are keen to help . There is plenty of space to eat too .

We feed all the family for only 39.98 and still had food left over we was all stuffed and was tasty for fast food

Abysmal service. Pizza might be good but not worth the hassle of horrible service. Go anywhere else and you'll be treated better.

Make sure you check your order as sometimes mistakes are made with similar ingredients on menu. Staff will always correct but it does increase wait time

Staying on site at Ribby Hall, went to Papa John's pizza at 2125 and was told you only have 3 minutes before we close!! No, sorry we're just closing, or we have **** that we could make you - nothing else on site was open...

Great pizza made with loads of toppings and fresh pizza dough. The app makes ordering easy, and we've always found the pizzas to be ready on time and to be of the best quality. Make sure you work out what deal is best though!

Fast food has never been so slow. Only one person serving and making pizza. We were advised a 20 minute wait. Was 45 minutes at best. Woman apologises but this is awful.

Went here with a friend for a change and the pizza was of good standard, the staff where helpful and friendly and I would go back!! Great place for a date or just to chill out 😄

Just had the most amazing Pizza I've had in along time from Papa John's Penwortham Preston ... My partner and I was trying to get a decent takeaway Pizza from my home town Blackburn and after spending 15 mins at a empty counter at Pizza...

Doesn't use same discounts as see online for Papa Johns, they have their own but not as good. Normally a wait of over 25 minutes but it is good. Plenty of seating while waiting, no free drinks though that get at some takeaways

Very friendly and efficient staff, recommended which pizza package to order for large group. Pizza and chicken with dips was enjoyed by all. Clean eat in area within Ribby Hall Leisure facilities, with plenty of seating while waiting for order to be prepared. Would visit...

Amazing pizzas! Make sure u get a voucher makes it fab value for money. Garlic twists are amazing. We picked up and they were hot.

absolutely fantastic! Staff service was 10/10, always up for a laugh and very happy to help with anything, even got a few cheeky free dips! Very welcoming! Food was fantastic, pizzas filling with the perfect amount of toppings and delicious deserts. Delivery is always speedy...

Went here when staying at Ribby hall and was very disappointed. Waited 58mins for 2 pizza and chicken wings. Food was nice and hot but take away pizza should not take nearly 1hr. No refund or discount offered even though I chased order 3 times....

for a while I have been getting Dominoes pizza but I said to my family let's give this new Papa Johns a try and wow what a difference the dough was to die for the fillings fresh and so tasty The problem I had with...

Went here for dinner with family whilst staying at ribby hall. Thought it would be a cheaper one than eating in the tapas restaurant the night before. We ordered one large pizza and wedges - it came to £18!! We also had to wait a...

Any pizza, any size 2 for 1 Tuesday. Lovely crusts, great choice, good range, always hit and fresh. Can get busy but worth the wait.

After having a long day out at blackpool zoo yesterday we got back to put cottage and phoned papa johns for a take out. It was ready within 20 mins and was delicious! Just what we all needes aftwr a busy day and the staff...

Lovely pizza, go for the 2 - 1 deal on a Tuesday night, great value for money. We had 2 medium size pizza, we love our grub but couldn't finish these, plenty for the next day !

Had been to an afternoon party at ribby we don't live far away decided to have a pizza ordered 2 medium and a small garlic bread so far so good... Was then told £30... Not ordinarily taken aback by cost we said "how much" they...

I'm a regular at ribby hall. My kids love papa johns pizza and I like it too. Every time I go I promise myself never again and this is the last time etc... The pizza us usually later than the ETA printed on the receipt...

This Papa Johns takeaway is in PENWORTHAM. The pizza arrived 1 hour and 45 minutes after orderinng. I tried to cancel but as I had paid by Paypal I was unable to do so. The best they could offer me was £20 discount on my...

It was start of season and they seemed a bit short staffed, the pizza's were ok nothing special and a bit pricey unless you do a meal deal. overall it was just ok.

Food is always nice, fresh and hot. Never had anything to complain about. Would recommend the garlic breads and cookie desert.

We had this 2 out of the 4 nights we were there was lovely would definitely recommend to anyone visiting a Ribby Hall

I love pizza so if at Ribby we do take advantage of the two for tuesdays but as pizza fast-food goes it is expensive and the service is slow which is understandable when there only small and catering both eating in and take-away service. With...

The small pizza and a drink for £4 is an ok deal, but isn't offered all the time. Also, when it's busy, they could do with checking if customers have a seat-lots of the tables were taken up with people just sitting and messing about-ok...

Tasty food and only 15 minutes from phone call to collection. The downside is the amount salt used. Another sleepless night drinking lots of water with a seemingly incurable thirst and the biggesr bout of heartburn I've had in a long time. Tasty this may...

Love Papa John's, got to be the best takeaway pizza around. Service was really good and they also deliver if you so wish.

Hi I'm going to the pool and pappa johns tomorrow with my friends😃 but I don't know how much the pool ➕ pappa johns meal deal is I got told pappa johns was £5.00 and the pool was £6.00

Came here for the first time and had the large spicy veg pizza which was absolutely divine. Great topping and great base! What more could I ask for. It was on offer so I would have to think about going again as I think there...

Wow Papa Johns really stands up to the likes of other Pizza Franchise when it comes to Freshness . Tonight i ordered my First Papa Johns and it was Fantastic. I ordered two Pizzas ( Garden ) and Double Pepperoni Since it was Tuesdays i...

I like the freshness of their pizzas and they make them in front of you so you can add what you like , the staff are lovely there and they get on quickly with your pizza, you can telephone it through if you like and...

Really nice fresh pizzas, much better than dominoes - Papa's is now my go-to pizza place! Free delivery swell so I don't even have to move, haha! I ordered a half and half pizza, and because it was Tuesday my friend got one too because...

I have eaten from Dominoes many times but it just does not compare to Papa Johns fresh and light pizzas. Absolutely superb with friendly proffesional staff. Thankyou.