The best restaurants serving Pizza pasta food in North East

Avoid this place, under new owners, don’t speak clearly, told 20 mins, got there, hand t even started the order, I won’t be back !

£17 for a pizza, may aswell have put dog food on a slice of bread.

Idiots. Shows open till 12:45 am on maps , but in store its only online orders

Very fast and hot ordered after 10pm and the staff are friendly

Pizza nice enough - but it was cold. I rang the store and the shift supervisor said it was within the delivery time window. He kept repeating this - but it certainly wasn’t ‘piping hot’ and this made it very mediocre. He said I could write to customer services (which is what I will do) and after a pause, he hung up on me! Disgusting and RUDE!

I have ordered here on a few occasions before. And on more than one occasion the food is over an hour late with no explanation or apology. To make matters worse when i rang to ask where it was and then speak to the manager he was very rude and abrupt with me. him saying what did I want him to do! I said that as a customer it shouldn’t be me doing that he should be the manager explaining the problem and ultimately apologising for it. I can’t imagine if you were in a restaurant that a manager would come over and say that. I ordered food at 5:15 and I’ve juat been told now at 6:20 it will be another 15-20 mins late . This is definitely the Last time I order food from this place!

Next time your resident delivery driver in the blue Focus cuts me up I'll put his windscreen out. No more deliveries for you.

Just bought bag chips , waited for chips to cook so should have been lovely and fresh. The chips were disgusting not cooked enough hard inside and tasted like oil needed changing awful taste. I will never return thought I would give it a try pleased it wasn't a large order as went in the bin.

Pizza was cold , toppings had actual mould on them . The dough was tougher than hulk Hogan and the sauce as tasteless as a fart joke in a eulogy . When I complained the workers were rude , aggressive and tried to throw me out simply because my staffy started barking. They're very lucky he was strapped into his pushchair as he was quite upset . Most eateries in Sunderland welcome sewperkev the staffie with open arms . Never again. KFC all the way for me marra .

Bought tea tonight for here thought we would try this place again we were told it was under new management what a waste of £20 all went in the bin rubber chicken under cooked pizza avoid at all costs

Dominos thornaby has gone downhill. Ordered tonight, said delivered on the app. Contacted the store, we were told the delivery driver had returned to the store and delivered the order. We have cameras all around the house, so can prove there was no sign of a delivery. We were then put on hold for 7 MINUTES. What takes that long? We rang off another phone and got an answer straight away. Told we could get some more pizzas delivered but it would be 40 minutes plus. No apology or anything for the inconvenience. Just told we could either re-order OR get a refund that, wait for it … would take 5 days!!!! For something that wasn’t even our fault. We didn’t cancel the order or change our minds. We weren’t offered anything, not even a simple sorry. We won’t be ordering from this shop again. Disgusting customer service and on looking at the other reviews, we aren’t the only ones who have had a negative experience with this shop in 2024.

Called in for lunch with the kids after visiting the arcade next door. The menu looked and sounded good, but perhaps we should have been suspicious that the place was empty on a Saturday lunchtime. The serving staff looked bored and disinterested, and service was very slow. Despite the place having very few customers, we waited an hour to get our food - albeit because our order had been ‘lost’ between the service counter and the kitchen. We did get an apology for this, but we got the impression that nobody really cared. When the pizza eventually arrived, it was underwhelming. Not terrible, but the dough was slightly undercooked, and overall they were not as tasty as you might expect given that it’s all the company makes. As we were leaving, some other customers were being turned away because the kitchen had run out of pizza dough. At 2pm on a Saturday. Perhaps they were the lucky ones. We won’t go back.

You place a order online they take your money and don’t deliver any food. Then Don’t answer their phone. What more can you say

Be careful- I've had pizzas that have clearly been made for a long time then reheated- either non-delivered for other orders or made in error. Horribly dry base and the topping like bullets. Only buy if you're at the shop and can watch them make fresh - and unhygenically. Perhaps they are allergic to soap or water but they merrily swap various jobs from handling raw ingredients, cooked product, handling change (and scratching body parts at times) with no thought given to the possibility of cross contamination.