Dominos Pizza in Stockton-on-Tees

first walked in and stood at the front waiting to be served for around 10 minutes. 4 or 5 workers looking at me, i then ordered something which was 4.99 on the menu and 6.99 was put on the card machine. one i corrected the worker, she started making pizzas for delivery when every other worker was doing the same. took another 15 mins to get a small dessert made. won’t be returning.

Pizza was great, just as you would expect from Dominos. Nice new clean shop. Staff friendly. I was worried by the other reviews.

Dominos thornaby has gone downhill. Ordered tonight, said delivered on the app. Contacted the store, we were told the delivery driver had returned to the store and delivered the order. We have cameras all around the house, so can prove there was no sign of a delivery. We were then put on hold for 7 MINUTES. What takes that long? We rang off another phone and got an answer straight away. Told we could get some more pizzas delivered but it would be 40 minutes plus. No apology or anything for the inconvenience. Just told we could either re-order OR get a refund that, wait for it … would take 5 days!!!! For something that wasn’t even our fault. We didn’t cancel the order or change our minds. We weren’t offered anything, not even a simple sorry. We won’t be ordering from this shop again. Disgusting customer service and on looking at the other reviews, we aren’t the only ones who have had a negative experience with this shop in 2024.

Pizzas have been good from here in the past. Tonights pizza had far to much tomato base and the pepperoni does not taste the same.