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The best restaurants serving Other international-cuisines food in Shropshire West Midlands
9 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
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14 Opinions in 1 websites
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540 Opinions in 1 websites
Completed online booking form to book a table for a birthday meal to never receive any confirmation. Attempted to phone… phone number not in use. Used the online WhatsApp system… my message was read and never replied to!!! Awful customer service and have booked elsewhere instead.
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142 Opinions in 2 websites
Always superb food, friendly and cordial staff makes visiting a pleasure
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917 Opinions in 2 websites
Do not book. We had booked for a family birthday celebration. Service was so, so. Drinks order not taken upon seating and slow to arrive. There were only 3 tables in so can't blame on busyness. For the size of room and number of covers the music was too loud. When it came to taking our food order turned out half of the items weren't available. After placing order waitress had to come back twice to say items we'd ordered weren't available. Standard practice is you tell customers upon seating when items are off the menu. Of the mains of pork, steaks, white fish and risotto my husband was left with only risotto to choose as he's allergic to fish. Pork dish listed as cote de porc (pork chop) but tough, chewy gammon appeared instead. A table near us had to leave (presumably because of little being left). A couple then sat down and proceeded to order things that weren't on the menu we were given. A look up on the website later showed them to be on the bar menu. Apparently the restaurant is closing. If this is correct they should have been transparent when booking about the likelihood of a restricted menu. And also upon arrival. But also poor prep of staff to then not let customers know that items were available from a different menu. ‐------------------ Edit in response. 1. We did tell staff about unhappiness, including with the pork, which is why your staff gave us money off our bill. 2. Bar menu food was served at the table next to us: chicken burger and plaice and chips. Neither of which were on the main menu we were given. 3. We recognised that the servers were trying to do their best under what appeared to be trying circumstances and left a tip. 4. Re husband's allergy. There's normally a good choice of other things. The main time we need to mention it is when going somewhere which has taster menus.