The best restaurants serving Other european-cuisines food in South East

Always good fresh food, asked for fresh kebab meat, no issue for staff, cpokef it fresh for me... always chatty and get discount if order online 👍

Ordered two afternoon teas and a pizza. Pizza arrived with burnt edges. According to the menu, afternoon tea should have been sandwiches, scones and PASTRIES. What arrived was two inedible scones - rock hard, carrot cake with frozen topping, a warm scone placed next to a chocolate macaron so that the latter melted and a selection of sponge cakes. There was no cutlery, side plates nor napkins. We had to make a special request for these items. We were told they were not supplied because we had 'sat in the wrong place'. Not sure how we were meant to spread the cream and jam ! After about 40 minutes we finally reached agreement on a reduction on the bill. As we were leaving, one member of staff approached us again to try to justify the awful experience. We were joined by a 'manager' who was very rude and who threatened us with the police and to cancel my membership of over 15 years. At no time did we behave in any way other than appropriate, trying to point out that if an establishment is going to charge top end prices then it needs to have customer service to match. We suggested that it is not OK for a chef to allow burnt pizza to be served. It is not a good customer service model to base your standards on the customer's need to complain. If you want afternoon tea - look elsewhere.

My 2nd experience there and for my daughter. The teenager taking the orders couldn't me more unpleasant (if you don't like your job facing customers and can only show boredom, leave it, same applies to the manager clearly with no commercial experience), my daughter then realised she was given a coupon for a free slush with all orders, unfortunately another over pleasant employee told her this had to be redeemed when ordering. Food, overpriced for something looking like dog food. Absolutely appalling and I will open a bottle of champagne this store closes.

Toilets are appalling, all out of order except disabled. Filthy dirty. No cafe anymore so I expect they think people will just put up with it. Don’t think I will shop in there again!

Se llama aquí un sábado a mediodía cuando la mayoría de los lugares en la ciudad parecía estar lleno de gente pero esta cafetería era tranquila. Esperé varios minutos en el mostrador para mi pedido que han de adoptarse había sólo el 2 personal de guardia. Uno de estos 2 parecía que solo puede tratar con bebidas dejando la otra para preparar la comida y tratar con los clientes ... no parecen funcionar bien.

Very nice fod and customer service the half pounder was nice and i rekomend to everyone its nice

Never buy from this place. We ordered at 5:45 and the food didn’t arrive until 19:30 it was estimated to arrive at 18:30. We tried to call the store no one picked up. The food is cold and not worth the money. Save your money and time never order from this place. We wanted a refund and couldn’t get any help. Rude and disrespectful!!!

Staff were amazing, especially Maksa. The room was clean and tidy, and the hotel has so much history. Perhaps a better selection for breakfast, having hot food to choose from, too, but overall, a lovely weekend. The situation of the hotel was perfect. Would definitely visit again

Pizza burnt and tasteless Been here before and loved it but after this never again. We had other stuff which was OK but it's the pizza we come for but it was burnt.

Honestly this place is so useless, order and paid in advance , didn’t get the order , didn’t care , refused to acknowledge any responsibility for their error …:literally just said puss off no refund nothing ….terrible service can’t comment on the food as I didn’t get any!! Can’t believe it’s any good though ….

Like most OAP grandparents I help out my with daughters child care once a week. On the 2nd October I arranged to meet up with my daughter and her 2 other grandchildren at McDonalds Aldershot. The idea was as well as dropping off the youngest grandchild and a large Lego table we could celebrate the middle one’s Birthday. We arrived before the others and purchased some food and coffee and waited. My daughter arrived with the other children a little delayed as she has to run between schools. We then purchased food and drinks for a second time for the children. One of the children then had to go off for an after school club and so my daughter left us to watch the two other Grandchildren whilst she dropped her off. The service was a little slow and the restaurant was not busy and so the remaining children were still eating their food. My daughter then returned and we left from the drop off and we left. I then received a parking ticket from Met parking Services for overstaying the 90min limited by 18 minutes. Well what has this to do with McDonalds I hear you ask its the over Parking Company matter. I think it kind of is. McDonalds are the ones who contract out to Met Services and so must have had a say in the terms that are set. How many times as parents do we say to our children please don’t rush your food. Now it appears to be please hurry or Grandpa will get a ticket. I fully understand the argument that can be had about it being a deterrent to others not to block spaces. But in this incidence it was not the case. The car park was half empty and maybe if my daughter had stayed with her. The fact she left and we stayed watching the Grandchildren car we took up the one parking space. There is no way that I will repeat the mistake off thing is anymore than a take away as they have lost a customer. Please others be aware.

Useless barista. Was waiting for 10 minutes to get a water before catching my 3rd train of the day. He only had two drinks to make but took so long I had to put the water down so i could actually catch my train. If it’s going to take 5 minutes per order, you need to hire more not acceptable for drinks to take so long when majority of people are in a rush.

There is a disgusting man that sits in the window of the cafe all day. He leers at girls and women of all ages, all day every day. He continues to smirk and stare inappropriately at me every time I walk past. It is disgusting. When will the world change. I should not have to change my walk to work just so I don’t feel harassed by a dirty old man.