The best restaurants serving Other european-cuisines food in South East

Always good fresh food, asked for fresh kebab meat, no issue for staff, cpokef it fresh for me... always chatty and get discount if order online 👍

Ordered two afternoon teas and a pizza. Pizza arrived with burnt edges. According to the menu, afternoon tea should have been sandwiches, scones and PASTRIES. What arrived was two inedible scones - rock hard, carrot cake with frozen topping, a warm scone placed next to a chocolate macaron so that the latter melted and a selection of sponge cakes. There was no cutlery, side plates nor napkins. We had to make a special request for these items. We were told they were not supplied because we had 'sat in the wrong place'. Not sure how we were meant to spread the cream and jam ! After about 40 minutes we finally reached agreement on a reduction on the bill. As we were leaving, one member of staff approached us again to try to justify the awful experience. We were joined by a 'manager' who was very rude and who threatened us with the police and to cancel my membership of over 15 years. At no time did we behave in any way other than appropriate, trying to point out that if an establishment is going to charge top end prices then it needs to have customer service to match. We suggested that it is not OK for a chef to allow burnt pizza to be served. It is not a good customer service model to base your standards on the customer's need to complain. If you want afternoon tea - look elsewhere.

Be careful when tapping your card to pay here. I was told it had not gone through. Believing her I tapped again. Just had a look at my bank statement. It went through twice. This made the pancakes a very expensive treat

Toilets are appalling, all out of order except disabled. Filthy dirty. No cafe anymore so I expect they think people will just put up with it. Don’t think I will shop in there again!

Se llama aquí un sábado a mediodía cuando la mayoría de los lugares en la ciudad parecía estar lleno de gente pero esta cafetería era tranquila. Esperé varios minutos en el mostrador para mi pedido que han de adoptarse había sólo el 2 personal de guardia. Uno de estos 2 parecía que solo puede tratar con bebidas dejando la otra para preparar la comida y tratar con los clientes ... no parecen funcionar bien.

A good contender for worst kebab I'm the country. I've never been served a cold kebab before.

Staff were amazing, especially Maksa. The room was clean and tidy, and the hotel has so much history. Perhaps a better selection for breakfast, having hot food to choose from, too, but overall, a lovely weekend. The situation of the hotel was perfect. Would definitely visit again

Pizza burnt and tasteless Been here before and loved it but after this never again. We had other stuff which was OK but it's the pizza we come for but it was burnt.

Honestly this place is so useless, order and paid in advance , didn’t get the order , didn’t care , refused to acknowledge any responsibility for their error …:literally just said puss off no refund nothing ….terrible service can’t comment on the food as I didn’t get any!! Can’t believe it’s any good though ….

Yes I know it's McDonald's, but I can honestly tell you after eating these all over the UK and other parts of the world as well, this is actually probably the best one I've been to. Maybe some of those other reviews are people with grudges against the company. Don't know. All I can say is when I am looking to buy a McDonald's,This is the place I want to go.

Thought I would try out somewhere brand new. Tatty appearance and grudging service. I got suspicious after ordering a chicken doner and saw the reviews. Similar to others, the chicken was chewy and flaky, meaning that I didn't even get to finish the kebab. Probably will try somewhere else next time

Useless barista. Was waiting for 10 minutes to get a water before catching my 3rd train of the day. He only had two drinks to make but took so long I had to put the water down so i could actually catch my train. If it’s going to take 5 minutes per order, you need to hire more not acceptable for drinks to take so long when majority of people are in a rush.

There is a disgusting man that sits in the window of the cafe all day. He leers at girls and women of all ages, all day every day. He continues to smirk and stare inappropriately at me every time I walk past. It is disgusting. When will the world change. I should not have to change my walk to work just so I don’t feel harassed by a dirty old man.