The best restaurants serving Japanese food in Richmond upon Thames London

Amazing service. Very attentive and super quick. I ordered Miso, to my surprise this was given complementary. Followed by Yellow Tail sashimi and spicy tuna roll. The yellow tail was soft, succulent and melt in the mouth and the spicy tuna roll was everything you’d expect. Great food, in a lovely restaurant, with outstanding service. Happy customer.

The best sushi in the world. World class. Truly excellent. Ask for the chef's recommendations. Very authentic. Watch while Tony cooks for you.

Very poor hygiene. Wearing gloves doesn’t make it hygienic if the same gloves are used to clean the bar, collect empty dishes and rearrange furniture and make sushi. Sashimi didn’t taste or smell fresh.

My friends and I were looking for a place to have some quick dinner, and what a great find this was! The restaurant was clean and comfortable, the staff was warm to us and answered any questions we had, and they separated our bill without us even having to ask. The food had so much taste to it, particularly the sushi rice bowl, and the wasabi which had a really strong kick to it. If I had any constructive criticism, I would say if they had played some music that would’ve helped fill the quietness while we were looking through the menu. Overall, if I’m ever down in the area again I’ll be sure to come back to Ke Sushi!

The 4 of us arrived at 6:45pm, sat down, had our drinks order taken, then we’re served our drinks. We then had our food order taken at around 7pm. It had gotten to just after 8pm and we had still not been served any food. When I asked the waitress how long our food would likely be, she explained she forgot to put the order through and we would have to re order. We were completely shocked to hear this. Our table was right infront of the bar and kitchen pass, how was it that all 4/5 of the waiting staff working didn’t notice we hadn’t had any food. This was really quite poor. They apologised and offer us some free drinks, but I just couldn’t get over the fact that they completely missed our food order. The restaurant didn’t even seem that busy. Such a shame, but overall the food was very nice and the 4 of us had a good meal.

Abhi was our server and was incredibly accommodating, great food.

Awful.The food was off, and it has put me off eating salmon after the terrible experience that I had at this place.Do not recommend.It was also expensive and not worth the price with slow service.

Loved it! Ordered in lock down v2 and didn’t have to wait long to get our order ready. Every dish was incredibly good, the rolls, the chicken teriyaki, tempura and tori kara age. We will definitely come back and try more food, it’s been one of the best meals we have had in lock down.

My fav place.In Love with them.Such a delicious sushi,Baked and tempura are the best🔥Thank you we had such an amazing time

Lovely place. The decor is a bit plain and cold feeling but the food was nice. I got some maki and nigiri sushi. Friend loves his deep fried veggie and fried squid maki. The quality of the fish was good. We requested more salmon on the mixed sushi platter and they did it accordingly which was lovely. The miso soup was hot which was great. It was nice but I wouldn't say amazing. All is all it was nice but not amazing. I would say perhaps a bit on the expensive side.

This place is amazing! The food was fantastic and the service was spot on. Really friendly, I highly recommend this place.

My boyfriend and I have been coming here for a few years now, we have been for Valentine’s Day, my birthday, his birthday. Tonight it has been shocking. They brought beef instead of tuna, there was hardly any wine choice and they mixed up tuna steak with tuna taraki. We have some cold rice currently. A massive shame that the whole experience has dropped so very badly

I ordered this every other Friday at work and it was great every single time - would high recommend!

I recently visited Itsu in Richmond and had a thoroughly disappointing experience. Not only was I charged for food that I never received, but the staff were exceptionally rude when I brought the issue to their attention. Their lack of professionalism and customer service was astonishing. I won’t be returning and would caution others to be wary of this location.

Great food great price and nice atmosphere.