Sushi Manga in Richmond upon Thames

Great food great price and nice atmosphere.

Worst customer service. Ordered off of Just Eat. The order took ages to arrive. When it did arrive, there were three missing items. I called them to resolve the issue, but they kept reiterating that they were busy and would call me back. Not one apology for their incompetence. After waiting a lengthy time, I called them back twice. They ignored my calls until I called on withheld. I was told to wait again for their call. At this point the food was stone cold. After a lot of back and forth, of the three missing items, they agreed to send out two. They refused to send out the salad. They said it didn't come with salad and when I told them the salad was listed on Just Eat and I kept requesting they refer to it, they tried to fob me off comparing it more to a garnish. The manager was abrupt, loud and rude. She kept acting like she was doing me a favour. I had to remind her that they never fulfilled my order in full and I only wanted to receive what I paid for. I’ve also previously ordered in store years ago and was told to hurry up. I literally asked the lady one question before being told this. The store was empty on that day. I later called to complain, but customer service means very little to them. So, overall, a waste of money. The manager put me off my meal, so I chucked the stone cold noodles. Their hygiene rating is a 3, lovely. The cost of living is expensive, don’t bother investing in something that may not turn up. They’re purposely misleading customers. It could be comparable to theft or a scam. This wasn’t an accident, as this has happened on a separate occasion and others have mentioned this in their reviews regarding their Bento boxes or meals not coming in full. Update: I never received the three items (miso soup, sweet chilli chicken and the ‘goma’ salad). Just Eat also decided not to partially refund me, it’s a bot service, so not surprised. The manager’s response: “Thank for not coming back .” Her response basically sums up everything perfectly.

Today me and my boyfriend had dinner and it was a good experience, the food is really great and the ingredients are fresh as well.it has always been a good atmosphere and nice to chill .the receptionist girl is really nice and delivers very good service .the curry is nice but a bit salty as I am used to eating less salty and mild food!

Food is different everytime we go and customer service is the worse I have ever seen. The staff is very very rude and do not want to listen. My noodles was over cooked and was crunchy when I complained the owner came and snatched my food and told the other girl to put it in the bin

1. Rude receptionist/server- you don’t have to slam the plate/ drinks on our table. Plus it’s polite to say “you’re welcome” when your clients appreciates your service. Don’t make us feel we’re not welcome! Try to hide your laughter when you’re talking about the costumers especially when we’re the only one dining inn. Just plain rude. 2. Check the expiration dates of your 🐙 thanks Was a good experience before 🤷‍♂️, what happened?

Loved every bite. Very polite and welcoming atmosphere. Highly recommended.

Amazing food and prices. No idea how I live so close and never realised this. Literally walk past it 3/4 times a week. Just got back from Japan so it was saving the rest and passed!!!!

Cute boutique style restaurant with some of the best Japanese food you will try in West London. They have a real family feel with amazing service. Always a smile on their faces and positive vibes. I took my girlfriend here a few years ago and she fell in LOVE! (Again 😉). It is now a monthly treat that we crave! Must try their Spicy Udon Noodles and of course the Prawn Tempura.

The worst sushi I've ever had. Raw fish is not fresh, rice is sticky, overcooked and old. Avoid at all costs.

First (and last) time visiting this place. We were hungry so dropped in for something quick. Aside from the fact that it was just a bit meh, the rice was definitely not freshly cooked that day. It was hard and chewy. This is the worst Japanese we have ever had!

Overall good.. I had a take away salmon teriyaki with rice.. salmon cooked amazingly nice and fresh.. rice was also good but the portion of the rice vs salmon was quite high.. considering I paid 8 pound probably it was ok.. teriyaki souse was really nice however it was quite basic and didn’t had any vegetables which wagamama offers.. so in terms of fish was good but considering portion and few vegetables missing I went with 4 stars.. service was good except of burping in front of the tilt :) It is worth a try.

Ordered a sushi box to takeaway. Good value, very tasty and friendly service.

Great food, especially the sushi. We'll be back!

Delicious food. Reasonable prices. We will be back soon.

This was my first time ordering a from sushi manga. I ordered a variety of foods such as a ramen, sushi...etc I was pretty impressed if I'm honest with the service. I didn't have to wait long. It was nicely sealed and I was able to pay at the door too. The food was delicious but if I compare it to other Japanese foods and flavours that I have had, it lacked a little bit. I was not wowed by the flavours that can through although I presentation was at a high level. I definitely will order from them again and it is worth trying out if you are in the valley of decision. I will take a visit in the store to try and experience and compare service within the the branch. 4 Stars

I recently visited this restaurant and was thoroughly impressed by the experience. The ambiance was warm and inviting, with friendly and attentive staff. They were knowledgeable and passionate about the food, and the service was top-notch. The food was impeccably presented and delicious with a range of authentic Japanese dishes that left a lasting impression. I highly recommend this restaurant for anyone looking for a true taste of Japan.

Food was not good for the price. Bland but overly spiced at the same time, minimal use of seafood and veg. A lot of cheap long grain rice, not sushi rice. Katsu was very basic- extremely small portion with too much rice and sauce. Can’t comment on service and atmosphere as it was a delivery.

Super friendly and helpful, great food!!

I ordered a takeaway, the price n food recieved don't match, I would not have been disappointed if the pictures of the food were not misleading.

Constantly order food from here. Never had any issues and the food is always delicious.

It's a small place but well worth the visit. The food is absolutely heavenly.

Excellent flavors in each dish, very good service.

Food was okay. But one of the employee who is in dark brown complexion (not doing racial discrimination, using it as a hint to identify) knows Tamil language was staring at me very badly even I'm with my husband. This guy is going o give bad name to this shop. I won't be choosing this place again.

Wow came to game today in Twickenham and found this gem of a place, ordered a beef ramen seafood stem and it was delicious. Will definitely be ordering again when I'm next here.

Very poor quality food. 0 level hygiene. will not look back again.

It’s so fresh and much thought put in to each dish. Love the pumpkin katsu and the prawn tempura sushi with mango

Tiny place. Great food. Fast service, even though they were very busy with takeout orders.

Great food and always friendly staff

BEST SUSHI EVER! I’ve been eating here since 2019 with my sister, and it will always be my favourite sushi place ever! The food is always fresh and tastes SO good, service is also quite quick and I just couldn’t recommend this place enough :)

Please, don't mind the negative reviews. I came here every weekend for a year back in 2018 and I still can't stop thinking about it after I moved back to Sweden, after all these years. Their Chicken Katsu Curry is to die for!!! And the staff so friendly and kind. This place is very close to my heart.

Great service and enjoyed the sushi.

For some reason the sushi smelt like eggs and had white tiny worms wriggling around in it. My Ramen started to move on its own. I’ve been sick for a month now. Would not recommend

My partner and I have regular takeaways from this small restaurant. The quality of the food is better than any other sushi place I have been to, and the prices are reasonable. Our particular favourites are the Salmon Lover Uramaki, Whitton Roll (has chilli), Manga Roll (sweeter) and Dragon Roll (good for beginners). They also do mixed boxes if you want a selection and are eating on your own. You can eat at the restaurant itself, although it is quite small. It is popular for takeaways (collection and delivery available) and is a healthier (but tasty!) option.

Amazing food, amazing place. Been at the place and ordered many times due to delightful food there. The place is bit small but it's comfortable and people there are very nice and welcoming. Will recommend 😀

So i was walking home from the bus stop and i saw this little sushi place, as a man who likes the food i went in there. my fish was raw and the staff were laughing about my stutter. i took the rest home and gave it to my son and now he has become a vegan becuase of this food.

This is a disgrace to Japanese food and culture. The food came soggy and tasteless. The rice in the sushi was stale, The chicken katsu was burnt and rubbery and the curry spilt everywhere. I once entered the establishment and all the staff were quite rude and it seemed poorly managed. Like i said before the place is a disgrace and should be scrubbed of Whitton totally.

Wonderful restaurant that i would recommend to anyone its a hidden gem. The staff was wonderful and very accommodating. Food was made fresh and the chicken katsu curry was to die for. The sushi was the best ive ever eaten and presented wonderfully!! The prices are very well put and reasonable. 10/10 will be becoming a regular customer here for sure!

I ordered sushi from uber eats. Great taste and presentation. Will be ordering from this place if I ever want sushi ^^

Foods gotten so much worse. I used to be such a regular user. What a disappointment. Your workers are rude as well. Ridiculous buddy :(

Ordered twice via Uber eats. They make good katsu curry and ramen but will not recommend sushi from here. Last time dragon roll sushi wasn’t that great and second time salmon avocado sushi was off. I called and spoke with Lin who couldn’t do much about it. No more sushi from sushi manga for us.

This place was my go to but unfortunately I will no order from them. I used to love their sushi’s and how great value for money they were. But now fully overpriced and the sushi’s are tasteless and rice is stale and last 2 orders came without soy sauce. It’s not worth it

Not needed in whitton highstreet

Is it just me or do the sushi burritos fall apart when you eat them? Otherwise very good but please consider using stronger seaweed and less oil on the noodles.

Whitton store- Regular customer since 2014. Those days not many customers and not many people know about this place. Thanks to the Covid lockdown business was getting busy massively and now one of the busiest takeaway shops in Whitton. They are getting more greedy despite making really good money for average Japanese meals. Last week, I ordered and collected king prawn fried rice for £6.80. Yesterday, I placed the order for same meal and they have increased the price by £2. Is it worth it to pay £8.80 for oily cheap rice with 3 or 4 prawns? Definitely not. Will not buy from this place again. p.s: Reply to the unprofessional and rude comment; Yes, I'm fully aware about that. I can understand 0.50p or £1 increase. You have increased the price by 30% within a week. ATTN: INVESTORS, IT'S REALLY GOOD TIME TO OPEN REAL JAPANESE RESTAURNAT/TAKE AWAY BUSINESS IN WHITTON.

Used to always come to this place but their standards have dropped lately. Ordered food ready to collect at 8pm when we arrived they said it would be another 20 minutes so waited only to find the food was cold. Called the restaurant they said nothing they can do about it. Won’t be coming back here again sadly as it seems to be a recurring matter that the food is of poor quality which is a shame

Sushi manga has to be by far one of the best Japanese restaurants I have visited in London, I was amazed by the flavour, freshness and presentation of their ocean bowl, the crab was so fresh! Would definitely recommend!

Please ignore any negative reviews. Loyal customer speaking here: delicious and healthy japanese food at a great price. I will post photos later because I'm so focused on eating, I don't take photos. Note to owner of sushi manga: I would not turn down a loyal customer discount. (hint hint)

I loveeeeeee this place..I'm go to my birthday together with my boyfriend ❤❤❤❤

Always good, always busy, always Sushi Manga

Not good. Ramen just not authentic also goyoza tasteless.

I ordered today for the first time and I'll definitely be ordering again! So good ans fresh!

Ordered for delivery. Quick and still quite hot, spoke to May on the phone who was a great help too! Professional and polite

The husband and I stumbled across this place and what a find ! Absoloutely delicious food and super cheap too ! We managed to eat so much because it was so cheap. The place was clean, the chefs were friendly (the waitress could've been more friendly..) but the food was impeccable. I've never had sushi like it. It's now officially my favourite sushi restaurant ! Thanks guys ! See you soon:)

Always delcious and staff always very helpful. Highly recommend

Take away experience, please read the WHOLE review. Well, this is a tough one. Sushi is one of my favourites, so I got very excited finding out about this restaurant. Ordered through the UberEats, there was a strange (and previously mentioned) service fee, but I suppose that belongs to the UberEats, not Sushi Manga Whitton. Food. It arrived on time, room temperature. It was very obvious that the chef has put too much effort into making the sushi fast, rather than make it look appealing. Maki were disproportionate, slightly loose, salad looked a bit aged. Avocado maki had too much avocado in and it was just way too ripe. The food arrived without the chopsticks even though I ordered some, but this could be UberEats fault,as the restaurant receipt says "disposable items:no". Naturally that is enough for someone to be put off. HOWEVER(apart from avocado maki) the sushi was d DELICIOUS, definitely freshly made from good ingredients and I was overall satisfied with the taste. I would recommend this restaurant to someone, who likes good sushi but is not very fussed about it's appearance.

Venue is small and sweet. Great food.

DO NOT ORDER FROM THEM. I made the mistake to order delivery from them. After several calls they managed to deliver 1 hour and 40 minutes after i placed my order. No apology offered. Food below average. Not sure who gave them good ratings.

First time I've tried Sushi Manga and it was absolutely delicious. This will now be my go to sushi take away.

Great katsu curry and very reasonable.

I ordered Chicken Katsu Curry and Chicken Katsu Udon and the taste was excellent. Taste 10/10 Quantity 10/10 Delivery Time: 10/10 Unbelieveable Highly Recommended to everyone, Must try sushi.

Everytime I order for delivery the food is always amazing and arrives super hot. Have tried, tofu soba noodles, sushi boxes, gyoza, chicken katsu. Delicious and amazing portion size.

Love their food. Prompt delivery.

Take the driver required sign down so when people ask you dont have to be so rude

The worse katsu curry ive ever had and small portion there was 2 different type of chicken too, one of them was just so burnt and horrible katsu sauce was so thick and looked as if it had been there for days as there was so much fat/jelly around thesauce dont ordrr from here.

Me and my brother have always wondered about this little Japanese on Whitton high st. We had a take away from there and had a choice of dishes. Must admit we both were very impressed the food was well seasoned and fresh. None of that heat it up again rubbish!! Kodo to the chef keep it up my man!! We will definitely be going there again to try more dishes on the menu!! Peace G

Very good food at reasonable prices. I ordered in the shop on a Saturday night and the wait was 20 minutes which isn't bad from last experiences with other takeaways.

I had a tofu katsu and avocado sushi and it was the nicest take away I’ve had for a while and really cheap! I would definitely recommend. Great vegan options too!

Delicious freshly prepared food.

Just tried on a whim. Ordered delivery of a selection of vegan sushi - so impressed! Will definitely eat in when they re-open 💯👏💚

Unacceptable portions. 4 prawns tempura 4 rubber like calamari 25 grams of beef. Not even a portion for a kid A rip off of £23 that left us hungry and with a bad taste . I dont usually do reviews but this is not acceptable

As an NHS worker coming home shattered and really not wanting to contemplate cooking, this is my first go to for delivery. Their food is fantastically tasty and plenty of it. Its also healthy and good value for money.

Aw man, i order from here all the time to treat my girlfriend when we're sad and it always cheers us up, best sushi out there, 10/10

The quality of the chicken in the teriyaki has become very poor. We have been eating from sushi manga for a couple of years and have noticed that the quality of the chicken is now unpleasant to eat. We called to complain and we had no reply. We ordered the teriyaki last night, and again the quality of the meat was unpleasant. Such a shame because we used to enjoy the food from sushi manga.

We ordered from Sushi Manga for my family this evening through Deliveroo. We ordered a variety of their hot food, we had more than enough to feed the family and it tasted great, reminding me of other famous Japanese restaurants. The order arrived 20 minutes early, although it is currently icy outside. The food was hot on arrival and we finished it all. We would definitely order again.

Tried this for the first time the food was really reeally bad the salmon tastless the rice frozen if not over cooked all in all a very bad Sushi experince never again!!!

Absolutely disgusting. I have ordered from sushi Manga many time but my last 3 orders have been very disappointing. The tuna rolls were full of nerves and we were unable to swallow them. Salmon rolls were made of many small different bits of salmon instead of one piece and most of the platter was cucumber/avocado sushi. I will never order from them again.

order 06b44 uber eats....I have been a loyal customer of Sushi Manga for 2 years and I am disappointed. Today's order was Sushi ,miso soup and chicken katsu curry , it was the worst Sushi I've ever had, by a long, long way. Miso soup was like horrible fish soup not like before :( . And we paid delivery price plus extra L4,39 for something like ''service fee'' which you not see till end of payment.

Third time unlucky with this place. Usually the food is four stars if not more, and we were looking forward to amazing food again, what arrived looked great but was under vinegared, undercooked rice which was for the most part edible but al dente (not sushi like at all) to uncooked spit it out grainy. Don't know what went wrong, but it will be a while, if ever, before we order from here again.

Third time unlucky with this place. Usually the food is four stars if not more, and we were looking forward to amazing food again, what arrived looked great but was under vinegared, undercooked rice which was for the most part edible but al dente (not sushi like at all) to uncooked spit it out grainy. Don't know what went wrong, but it will be a while, if ever, before we order from here again.

I only ever get the Chicken katsu curry and veggie sushi rolls with veg sushi box. All very lovely but some days food is just not the same high standard. Curry sauce is really good but the smaller portion sizes are a bit annoying. On two occasions i had an annoying experience. The first was fish eggs all on the veggie sushi where we cant eat the fish and secondly i found a spider in my veg sushi. Spent almost £25 had to throw it all away could not apologise properly. Id like to see what they say when i turn up today with evidences of this. I would go back again but im not willing to have any more slip ups again. Step your game up guys!

Absolutely shocking. I ordered sushi and it turned up warm. Not room temperature but warm. I called to explain this and the first woman I spoke to kept telling me it should be room temperature. I tried to explain it wasn't room temperature but that it was warm to the touch. She then spoke to someone and she started telling me that is should be room temperature and not cold. I never said it should be cold I just asked if it should be warm. The second woman kept talking over me and kept talking over me and saying the same thing without listening. I finally lost my temper and raised my voice and she started playing the victim. I've ordered from here many times before online and in person and as I tried to tell her I've never been given WARM sushi before. She's apparently the Sushi chef and the manager but her behaviour was shocking. Keep the money, I don't trust you or your behaviour enough to provide a refund and I won't be returning this WARM sushi so you can serve it to some other customer. I would urge others to read the reviews, you'll see that rude behaviour and not admitting any wrongdoing is served as regularly as WARM sushi!

The best Japanese restaurant on Hounslow!

Amazing food and taste always fresh, has now become my favourite local Take away, their food has that oriental taste of home cooked food which is rare to come by, had only one incident when my order was late a while ago due to being busy but was very generous in compensating me for this even though I didnt ask for it! I hope their service remains the same and they get the recognition they deserve 😁 see you soon

The food here is poor, oily and overcooked. Duck sushi was dry and oily, salmon was flavourless. I actually feel sick after eating it. Overpriced for the low quality/taste. I was also called by the restaurant to pay an extra £1 for delivery even though this was not stated anywhere on the Just Eat website. If there is a delivery charge that should be going through the Just Eat website, no? I feel physically sick from this food so quite frankly, I would like a refund.

Small place with take in/take away and delivery. Nice sushi. Lots of different options to eat. We ask for the 36 pieces combo (£32) for 3 and it was impossible to finish it. Medium price. The toilet isn't very clean.

Sushi manga was too hot to eat inside

The food and service were above our expectations. We go for eat in today. First the Restaurant check the temperature before they let us to sit in. And they make the social distance for eat in and take away. I m really appreciated that they taking care of everyone safety. Second, foods are so delicious. My favourite are Debaski (Japanese Spicy Chicken Wings) and manga sushi platter. We surely enjoyed the atmosphere of this restaurant. Last, the staffs are so helpful to us. Highly recommend !!!

I have been a loyal customer of Sushi Manga for over 2 years and I am beyond disappointed. I have had over 30 orders, each time getting increasingly worse, and now I have had enough. Firstly, i order through Uber eats, which allows me to choose various options e.g no crispy onions. These options are completely disregarded. I can’t understand how you would allow these options if they will ultimately be ignored. Each time I order, these requests are brushed past. I kept ordering as I love the food and always put these issues down to just quick mistakes. But now the mistakes are too many to ignore. On my last order, I added in the comments if I could have my teriyaki sauce on the side instead of on top of the sushi. I received a phone call direct from the restaurant explaining that if I would like sauce on the side I would need to pay 50p. I agreed as it was such a small fee, and asked for it to be added to my order, and was met with the most disagreeable staff member who I believe to be the manager. I was told ‘unfortunately you would need to cancel the order and re order, however, the sauce is not available on Uber eats”. So I am expected to cancel an order I have already paid for, to put through the exact same order, even though what I would like is ‘unfortunately’ not on the menu. I offered to walk down and give them the 50p in person, and was told yet again to cancel the order and go through the same ordeal. This is the most simple request, and I feel silly even having to write this review, but I am beyond frustrated. I have loved this sushi for years, and am upset to end my relationship with them. For anyone wanting a good sushi restaurant, avoid sushi manga. You won’t get what you ordered and you will be met with rude and entitled kitchen staff. Have some respect for your loyal customers.

Really great food and really nice staff, managed to get my order despite power cut

Wholesome, hearty food, spiced to whatever you can handle. Friendly staff who are passionate about food.

The delivery was quick and efficient. The food was less than average. They missed two things from the order, and when I phoned to tell them, they were convinced they had not made a mistake.

This is our favourite place to order from when we want Japanese. The food is always fresh, hot food is hot, cold food is cold, and it all tastes great.

Absolute ripoff, portions are very very small and very poorly packed. We called them and asked for additional wasabi which they promised and never included. Shame that I can’t upload image, would be worth to show that they mix “box” size is 13x9 cm. Avoid!

Sushi roll was cut into 4 pieces wich was way too big to have as one bite. Taste wise it's so-so, but no "punch", maybe rice was missing the vinegar. Price is too high for what you get. Would choose other places whenever possible.

After staying home for a month due to Covid -19 and eating cooked food everyday, finally decided to order well deserved take away from Sushimanga as I was craving dumplings.. Ordered Chicken Katsu curry, Spicy oyster squids, Duck Gyoza and prawn battered chilli which is suppose to be the most popular items as said on the menu online.. Total of £28To be honest the whole take away was a disappointment.. Disaster.. The Katsu curry was watery and so runny and it didn’t even take like the actual curry and the worst of all I found several hair in the prawn battered chilli while eating.. was so disgusted that I had to throw the entire food away.. Such a waste of money.. M going to upload pictures just to show that this is true and I feel i need my money back.. this was proper waste.. this was my first time ordering from here and the last..In the pictures it’s literally me holding the hair which is glued to this prawn... really bad..

Absolutely delicious. By far the best sushi I've had in my life. I love the fact this isn't a large corporation. The price is worth every penny. My favourites are the dragon rolls & Inarizushi. Amazing.

We've ordered twice from Sushi Manga. First time we ordered Yakisoba with the sushi and they put it all in the same bag so the sushi arrived lukewarm. The Yakisoba wasn't great and we binned the Sushi 'cos who wants Lukewarm Sushi. Today's order was just Sushi, it was the worst Sushi I've ever had, by a long, long way. Also, I've never complained about portion sizes in my life, but the Sashimi fillets were tiny, about a quarter of the size of normal Sashimi. It's a shame to have to leave a negative review for a local company but the food is genuinely terrible.

Cute place, small though cuz more like a takeaway. but food is fresh. and service is spot on. Second visit: excellent food, the best sushi in a long time. Third visit: excellent as always. Fourth visit: tried the new York rolls very nice. Pics.

Do not be put off by the small caff like building. If you do eat in then they are very attentive and food is great and very fresh! They also do take away which is well packaged and very nice. The staff are friendly and very happy to advice on dishes.

Great food!!! Worth it! Delivery service is ❤ thank you