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The best restaurants serving Japanese food in Castle Leicester East Midlands
11 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
564 Opinions in 1 websites
This was my first time at Wagamama and most definitely my last. I firstly have to say that the service here was the worst that I have ever experienced in any restaurant I have been to. We get to Wagamama and are met with the front desk. The employee seemed bored and did not greet us with a smile like you would expect in any establishment. We are seated at our table and are told that our server would be Patricia. (It in fact was not Patricia and we were given a different server) We then had to wait 20 minutes before anyone even asked us what we wanted to drink including being given a plate of food that wasn’t ours. I have never waited so long to order just my drink in my life! The employees seemed like they didn’t even care. When the food arrived it was quite good which is why this review is two stars not one. Very disappointed, it blows my mind how poor the service was, I will not be returning.
672 Opinions in 2 websites
Dined in with friends today. We were greeted and taken care of by the sweetest most respectful waitress with such a lovely smile and energy. She reccommended the Red dragon sushi and it was stunning. We had a chicken and beef soup noodles. The chicken noodle was a bir flavorless and both meats were sort of chewy, but overall everything was absolutely lovely.
4 Opinions in 1 websites
DO NOT GO HERE AVOID AT ALL COSTS. Went on sat evening during a lunch break w/a colleague. The girl serving us was unbelievably rude and unprofessional. After my colleague politely asked wait time + tried to explain we were in a rush , she spoke to us with complete disdain saying ‘it’ll take as long as it needs to, i have loads of other orders to do’. We tried to ask again for a rough time in minutes and she looked us up and down saying ‘how am I supposed to know?’. Can’t fit it all in one review but we were embarrassed in front of the whole store and upset by her dismissive demeanour. We will be taking our custom to laytea where they ACTUALLY care about their customers, I’d advise everyone to do the same!