Based on 4 opinions finded in 1 websites
Based on 4 opinions finded in 1 websites
Opinions
DO NOT GO HERE AVOID AT ALL COSTS. Went on sat evening during a lunch break w/a colleague. The girl serving us was unbelievably rude and unprofessional. After my colleague politely asked wait time + tried to explain we were in a rush , she spoke to us with complete disdain saying ‘it’ll take as long as it needs to, i have loads of other orders to do’. We tried to ask again for a rough time in minutes and she looked us up and down saying ‘how am I supposed to know?’. Can’t fit it all in one review but we were embarrassed in front of the whole store and upset by her dismissive demeanour. We will be taking our custom to laytea where they ACTUALLY care about their customers, I’d advise everyone to do the same!
ZR . 2024-06-10
MORE AT TripAdvisor
Has consistently under cooked tapioca pearls more than 2 occasions Do not waste your money here! Doesn’t taste great, they offer to remake but provide the same.
708rp . 2022-08-15
MORE AT TripAdvisor
Brilliant and quick service, staff are lovely and welcoming and drinks are tasty. Would recommend 100%
Jenny P . 2022-06-19
MORE AT TripAdvisor
I Visited cupp today and brought the wintermelon milk tea with no toppings I had no idea that it was made with a fruit It tasted so nice also with no added sugar all natural ingredients. The customer service was also amazing I had my drink within 5 minutes of ordering.
Aadil I . 2022-06-19
MORE AT TripAdvisor
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684 Opinions
We order from Bonzai occasionally, and find it’s so inconsistent. Sometimes the food tastes fresh, cooked well and at the correct temperature; other times, the complete opposite. Tonight’s delivery was incredibly disappointing. The gyoza and tempura were cold, clearly having been cooked far ahead of the time it arrived to us. They were also packed in air tight containers, and so had completely lost their crispness and become soggy and dense. The green dragon roll was in a container dripping from the sides with mess, and the sushi was struggling to hold its shape. It also tasted very fishy, so I’m questioning how fresh the ingredients are. Same with the hosomaki: the cucumber and avocado didn’t taste fresh at all. The lack of sushi delivery options means we will likely come back to Bonsai at some point, because at its best, it’s decent enough.