CUPP Bubble Tea - Leicester East Gates in Leicester

Went here and I have to say the food was disappointing one main came out way before everything else and the ramen and gyozas were tasteless and watery.The crispy chicken was a standout dish for me and was by far the best thing on the table and the katsu chicken was also great. Service was also very good just a shame about the food unfortunately I won’t be coming back

Have wanted to try this place for a while, finally got to try it today, walked in on the off chance and was lucky as we didn't have a reservation but there was space for the 3 of us. Straight forward to order and the waitress was patient and helpful explaining our options. Food came fairly promptly, we could hear it getting made and was piping hot when arrived to the table. Our only gripe was the mains seemed to taste a little bland over the starters there was just something a little lacking. Tempura batter seemed quite heavy too, it didn't have the light crunchy texture we were expecting. I'd say the pricing was a touch higher than expected but id say that's just more of a sign of the times right now. All in all we would come again, but more for an occasion rather than just cause we're around town.

A soulless void with appalling customer service.

MAL SERVICIO AL CLIENTE. Preguntó por salmón teriyaki y claramente señaló el huevo arroz frito. Pagué y cuando miré mi comida vi que era con arroz hervido. Fui a preguntar si podía cambiar esto y la señora fue grosera y dijo que pidió hervir. Dije que no, no me gusta hervir, claramente señalé el arroz frito con huevo. De todos modos, la señora que servía me iba a cobrar otras 5 libras solo para corregir el arroz que claramente fue su error. Me alejé y no volveré. Señora sirviendo claramente carece de habilidades de servicio al cliente!

My partner and I took my son and daughter in law here for dinner. Loved the decor. Very clean and a warm welcome. Staff were lovely and food was delicious. Had a great evening. Highly recommend.