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The best restaurants serving Italian food in Yorkshire and The Humber
684 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
627 Opinions in 1 websites
Unfortunately did not have a great experience here due to mistakes that could have been avoided, we booked a table for a work celebration there was about 20 of us, we preordered based off the menu online. I had preordered penne marinara from their online menu, as I am from England I understood that this was just a tomato pasta sauce, and there is nothing on their online menu to suggest marinara is seafood, however I received a penne pasta with tomato sauce and seafood. My sister is allergic to seafood and I don’t eat it to keep her safe. I told them I didn’t order seafood penne, he became angry and shouted at me that I did, I asked to see the menu when he showed me, that’s when we all realised their online menu is different to the one in the restaurant, he brought me a menu to say marinara is seafood, but this is not mentioned on the online menu we used when we preordered, and unfortunately being English and not being Italian, marinara in England is just tomato garlic sauce not seafood like it is in Italy, my fault for not knowing marinara means seafood in Italian but the manager or owner who was serving us just began shouting at me. A female waitress apologised and moved him away from me and brought me just a tomato penne pasta said sorry again and understood what had happened and fixed the issue without an issue, clearly a mistake on both parts. After I’d eaten it the angry manager came over and asked me how my seafood pasta was sarcastically. 3 or 4 of us preordered the online menu tomato garlic bread to start, and one of us ordered a tomato garlic bread for their main. But when it arrived in the restaurant it was a plain garlic pizza bread, as their menu in their restaurant is different to the one online and doesn’t include tomato. Also despite pre ordering two of the starters were missing and had to be chased up 10 mins or so after we had all eaten our starters and the same happened again for our mains, two were missing and a side of chips which we had to chase up. We spent about £582 and just didn’t feel we had a good experience despite pre ordering and we even brought our pre order on a document with us to make sure we were organised when we got there. Food was excellent however and we had a good time. Just a shame to be shouted at in a restaurant by the manager at what clearly was a genuine mistake, as I don’t speak Italian.
594 Opinions in 1 websites
We had quite a mixed experience at Al Bivio, where we had to eat as the neighbouring Premier Inn had made a hash of their evening meal provision. We went on two occasions: an excellent pizza, with a generous home-made base, and a delicious pasta dish with chicken and white wine. However, from the Specials lists, a lasagne was quite tough, and my seafood risotto over-salty, though I would add that it was generously filled. A pet theme of mine: this restaurant is NOISY! Not one single absorbent surface anywhere, just a bare glass frontage and plain walls that reflect sound. Having a conversation in here feels like hard work.
594 Opinions in 1 websites
We had quite a mixed experience at Al Bivio, where we had to eat as the neighbouring Premier Inn had made a hash of their evening meal provision. We went on two occasions: an excellent pizza, with a generous home-made base, and a delicious pasta dish with chicken and white wine. However, from the Specials lists, a lasagne was quite tough, and my seafood risotto over-salty, though I would add that it was generously filled. A pet theme of mine: this restaurant is NOISY! Not one single absorbent surface anywhere, just a bare glass frontage and plain walls that reflect sound. Having a conversation in here feels like hard work.
583 Opinions in 1 websites
Took 26 staff out for a thank you meal here recently and the food and service was excellent, they really looked after us and everyone one of the 26 people enjoyed it, all credit to them as taking on such a large booking and still serving the rest of the customers is very difficult
515 Opinions in 1 websites
Visited the newly revamped Medmex that has now been renamed Cloud 9 for a birthday celebration on a Thursday evening. We had a young member of our family with us and an elderly lady. Should have changed the name to Cloud Vape or Cloud Chav. A group of young adults sat drinking and vaping without caring about other customers. Felt like I was in a roudy pub in a city centre. The noise from one young woman was horrendous. Shouting and swearing at top of her voice totally spoilt our meal. We asked the young barman to intervene and he explained the proprietor wasn't in to sort it! My advice to that young barman...grow a pair! He did eventually ask them to quieten down. Young teens kept coming in off the street just to use the toilet. One of our party was sure he saw small packets exchanged in the mens loos. Not something we want our youngsters to experience. Mediocre food okay and served quickly, however, we won't be returning anytime soon unless the clientelle improves, even our teens were discusted by what they witnessed.
474 Opinions in 1 websites
Feet stuck to the floor as you walked in, die of thirst waiting for a drink at the sticky bar, and there’s been buckets in the middle of the floor catching drips from the ceiling for months and months. Only went for the ‘Day disco’ advertised but that was also a big letdown - didn’t even have the lights down…..oh and the hospitality’ of the management certainly leaves a lot be desired.