The best restaurants serving Italian food in South West

The dishwasher was out of action so coffee was in takeaway cups and the cake in a paper bag , which was understandable , but it was all given to us on a dirty tray. The whole place needs a thorough clean and the entrance door looks as though it hasn’t been painted for years. As for the lavatory, the tap spews water all over the user as well as the floor making one fear the worst,,,And then there is no hook for a handbag. We’d have gone somewhere else but were in dire need of coffee after a long session at the bank.

We visited here for the first time late this afternoon. It was quiet (only 2 other tables on arrival) so the meals arrived in good time. The food was lovely & we all enjoyed what we ordered. Slightly disappointed with the desserts - pretty much...

Good customer service and good pizzas

Worst and smallest kebab I have ever seen in my life

Just fined 25k for rotting food and piles of rubbish. Given plenty of chances to get it right. Stay far away.

Stopped for a coffee and a snack. My almond croissant was a bit dry and disappointing. My daughter's morello cherry blondie was tasty. Both arrived on the same serving platter, which seemed a bit odd. We thought it was overpriced in comparison with other places we have tried in The Mall.

Ordered an XXL pizza for collection. Best pizza I’ve had in a long time. Same price as just the large at Dominos. And they’ve gone right down hill. Highly recommend.

Pizza was lovely, warm, fresh and tasty.Would definitely recommend and be ordering again Delivery was spot on.

I have been to this pizza hut throughout the years many times before but have never experienced such an awful dine-in at Pizza Hut until today. I arrived with my partner who ordered separately we ordered our pizza, sat down, and collected our salad which we were happy with. the fellow who showed us to our table was more than helpful to us despite the other staff being in the way of hideous. Our pizza came after a 40-minute wait and only after we had asked for where it would be. at first glance, the pizza looked okay. but when I tell you it was not is an understatement. I took 3 bites out of the first slice with my partner being the same noticing that it wasn't quite right. After letting go of the pizza our fingers were quite literally dripping with cooking oil. I am not one to complain about food and I like to eat what is given to me. however, the feeling I felt when my lips were caked in oil. I went to complain because if we continued to eat the food in that condition it would have left to feeling ill or worse. they offered to remake my pizza but then commented "I can't promise it won't be the same again" but why? why should my pizza be pooling and drenched in oil? I understand that there will be some grease because of the cheese. however, we could drag the pizza through the tray it was on and it was leaving a snail trail. we waited 10 minutes, only to be given the pizza in the same condition. the girl I complained to literally plopped it in front of us and walked off. we saw the condition of the pizza and refused to pick up a slice. Not 10 seconds after she ran off without saying anything, this guy turned up asking how our pizzas were. i refused to eat them. Shown him the absolute trail of oil the pizza made and asked for a refund. This is where I had another problem. The guy started being sassy and rude toward me and my partner. When I asked for a refund the worker said "Oh really? oh, are you sure you don't want it remade a third time? sure you don't want a pudding?" Like really condescendingly. Like he was talking down to us. I had to say firmly that no we just wanted our money back so we could leave and order elsewhere. He said okay and angrily stormed off. never to return. He avoided us by taking out other customer orders and not following up on the refund. we were nice as anything and we just wanted our food. Because of this, we had to flag down the guy who seated us, and he was nice and helpful and he sorted our refunds out for us. The single slice of pizza my partner had eaten had caused her to be sick about an hour later in the mall at Cribbs Causeway. I have never had a more disgusting experience at Pizza Hut and it has made me think twice before going there again. I suggest the staff are retrained on customer service skills. and the Chefs retrained too.

Ordered food, accepted order and never delivered. Submitted a delivered response to the app which I ordered through which makes a refund incredibly difficult.

Awful! the pizza was undercooked and barely warm. The cheese was tasteless no mozzarella in sight, no tomato taste Never again

Absolutely appalling delivery. Very late and cold when it got here 1.5 hrs later. They tried to blame traffic but it is only 10 min down the road and google maps was clear. I had to of fed my child in the meantime so rang up to get a refund. Told they would re cook and deliver, but I refused as it was too late by that time. No refund and will not be using again. Used to be good but has recently gone downhill.

My salad on my special burger on was on the bottom so the bread was all wet the meat was like rubber we spent over £25 aswell best stick with haruns

Would have given minus 5stars! ordered food on the 12th may whilst working in Swindon during “lockdown” and specifically ask the guy to put a copy of the receipt in the order so I can claim it back from work! and yes you guessed it they DID NOT PUT THE RECEIPT IN THEN ORDER🤬🤬🤬🤬 I’ve emailed them and phoned them and all they say is come and get it from the shop🤬🤬 How ignorant are these people do they not understand I do not live in Swindon. HOW BLOODY DIFFICULT IS IT TO EMAIL A COPY OF THE RECEIPT?!? WHY DO BUSINESSES GET IDIOTS TO RUN THEIR SHOPS😡🤬🤬🤬