Based on 2 opinions finded in 1 websites
Based on 2 opinions finded in 1 websites
Opinions
Ordered food, accepted order and never delivered. Submitted a delivered response to the app which I ordered through which makes a refund incredibly difficult.
HadenBa . 2023-08-05
MORE AT TripAdvisor
Absolutely appalling customer service - I ordered the food as it gave a 15 minute wait. I called the restaurant twice, all I was told is that it's "on the way". An hour and a half later, no food. The person I spoke to said it wasnt their problem because it's "not their department". Seriously guys, AVOID BELLO PIZZA AT ALL COSTS
Ross F . 2023-06-20
MORE AT TripAdvisor
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Can't comment on anything, as we were refused entry due to not booking - could understand if it hadn't been completely empty, at 4 p.m on a Sunday. Spent our money somewhere else, that were only too happy to seat us despite being really busy!
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Unwelcoming atmosphere. Nobody at the door so we just picked a seat. We sat down for more than half an hour and no one came to our table. Not even a hello, 2 members of staff were wondering round the restaurant and there was only 2 other tables sat in the whole restaurant. Rude! So we just got up and left.
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Got to be the most bland and poor value pizza I have ever had! The first visit I complained that the idea was to put a decent amount of cheese and fillings and it was poor. To be fair, I was offered to return to have a free pizza. 2nd visit, exactly the same! I can only presume this place relies on tourists, so they just go away and don't return! Can't see any locals bothering to return! Place is nice, staff great, but the food! just don't!
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Went here as a final meal of our holiday. We have eaten all over the world and we have to say that our meal this evening was out of this world. The flavours were simply glorious. The service was brilliant as well. Italian food doesn’t get better than this. Thank you for making our evening wonderful !!!