Based on 1.047 opinions finded in 2 websites
Based on 1.047 opinions finded in 2 websites
Opinions
Unwelcoming atmosphere. Nobody at the door so we just picked a seat. We sat down for more than half an hour and no one came to our table. Not even a hello, 2 members of staff were wondering round the restaurant and there was only 2 other tables sat in the whole restaurant. Rude! So we just got up and left.
Joseph Djabatey . 2024-10-13
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Pizza is not my go to food (was a group thing) so I had cold meats and picky bits. Staff were incredibly hospitable and friendly
pauline “Rosie” hunter . 2024-10-03
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Excellent ambience! Great service by Sagar Upadhyay. People like sagar enhance the dining experience.
Rutwik Govardhan . 2024-09-28
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The pizza was superb, especially good there for coeliacs - gluten free pizza my daughter had was excellent.
Malcolm Roper-Moore . 2024-09-26
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Violently mediocre food for what its costed. Wouldnt go there again. But the HS location sure is nice. Try firehouse instead. This is not a plug by any means.
Ty Liberty Jennings . 2024-09-23
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Booked 20 days ahead of a birthday requesting window seat for sentimental reasons. On arrival told table had "over run". No apology or attempt to think of a solution. Booking also asked if it was a birthday which I confirmed, however, unsure why as not acknowledged at all. Very dissatisfied with service and staff.
Chrissy Miles . 2024-09-22
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Hayden was fantastic. Thank you for a lovely visit
Ty Fakoya . 2024-09-16
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Worse than awful. I can’t say the service was terrible as it was nonexistent. We asked for a table and were pointed towards a table outside by an extremely disinterested member of staff. We waited for someone to come and take our order but no one did. We left hungry and annoyed. We won’t rush back. We went somewhere else and were served immediately.
Heoldon . 2024-09-14
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Food was quick and tasted great, Service was good, the waiter Rowan was pretty sound too.
Harvey Dent . 2024-09-09
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Really enjoyed the pizza. Was hard to pick which one as they all sounded great. The bases were amazing and not stodgy. Would definitely recommend to pizza lovers. Plenty of seating and was not busy as all
Pillard . 2024-09-04
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It was my first time in a Franco Manca and I had gone in with a friend and her kids. My mate had told me about how good he thought Franco Manca was so I thought it might make a good lunch for us all. The staff were very welcoming, friendly and helpful. They did a kids option and had a lunch deal on. A pizza and a drink for £10. You had to choose from a selection of pizzas but there was lots of choice and there was easily choices I fancied. The pizza was as good as my mate had said and we all enjoyed are lunch very much. So much so, I appear to have forgot to take any pics.
paul watson . 2024-09-04
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Set of the main street and a great window for people watching while eating pizza
Stephen Corben . 2024-08-28
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Lovely pizzas and friendly helpful staff. Unfortunately the Aperol spritz and red wine were served in a tumbler, as though we were at a 9 year old's birthday party. We like wine glasses and cocktail glasses!
Miss Tripout . 2024-08-28
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Had a lovely experience in franco manca, my server Rowan was fab!
Ella Malley . 2024-08-25
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Service was friendly and quick, pizzas were amazing plus the dips for the crusts! All had empty plates all full up and it was good value too.
Shell . 2024-08-25
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Today's experience at this restaurant left a lot to be desired. This was our second visit to the restaurant. The first time, the pizza was excellent—delicious, fresh, and perfectly prepared. This time, the staff was completely different, very laid-back—which is fine—but they lacked experience. The restaurant wasn't busy. We ordered three pizzas and one for the child. The pizza arrived burnt! Burnt and bitter, it was simply inedible. We had added chicken for £3 as an extra option, but we had to search for the chicken with a magnifying glass; there were literally three tiny pieces of what seemed like minced chicken. But... the burnt pizza was unacceptable. We returned the pizza, and we were offered the choice to wait or leave. We decided to wait. It took a long time, and no one even offered us a glass of water as compensation. The second pizza was slightly better, but it was obvious that the oven hadn’t been cleaned in a while. The entire staff was watching us for our reaction, which was uncomfortable. Both my husband and I run two restaurants, and we train our staff to perfection. In this situation... well, this customer would have been pampered to perfection. Anyway, we ate half of the pizza and asked for the bill. The kid’s meal was supposed to include a pudding, but no one even asked if the child wanted dessert. Our bill: the chicken, which we had taken off the second pizza, was still added, and worst of all, a service charge was included. I’m usually very happy to leave tips, but in this situation, the visit to this restaurant was so uncomfortable that I will definitely avoid returning any time soon. Maintaining a good, consistent standard is no easy task. You need to try much harder and learn more; a customer should leave satisfied, not hungry and disappointed. Unfortunately, there won’t be a return visit.
Rafał Sowa . 2024-08-25
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I love the ambience of the restaurant, and of course the food is amazing - my favourite pizza base of any pizza restaurant I’ve been to - and the service is wonderful to top it all off
joel w . 2024-08-24
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Service was amazing. Food was great and rowan was the best absolute lovely and treated me and my boyfriend amazingly. Will for sure be coming back to her. Most kindest lady ever with respectful manners and was a laugh with her x
natalie zuczek . 2024-08-24
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Excellent pizzeria in the center of Exeter. Italian pizza chef, excellent pizzas, not too British but still quite Italian. The ingredients (tomato, mozzarella, anchovies, olives) and the dough are excellent. Great for a break after visiting the beautiful cathedral.
EnrFe . 2024-08-21
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I ordered two pizzas tonight and it was the first time in my life that I saw pizza without any tomato sauce base. Completely dry and weird because the lack of the tomato sauce and also very cold. Not eatable at all. I have tried to call many times and they didn't picked it. Deliveroo offered me a refund of £7, but both pizza together cost over £27. Additionally, the foccatia is exactly the same dough than the pizza? Are you sure you selling foccatia and not plain pizza? And the 'wild garlic dip' is absolutely awful, very bitter leaves badly mixed with olive oil. Really disappointed as I already had very good pizzas in person in this restaurant. Did you don't mind of ruining your reputation with this poor quality of pizza delivery? I'll never again eat from this place and deleted my deliveroo account.
Carol Martins . 2024-08-08
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A very nice and comfortable place, with friendly staff, and a very good gluten-free pizza.
leonardo tomer . 2024-08-07
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Pizza was nice. We ordered a beer which on the menu was 330mls. They served us and charged for a pint which was not on the menu which was a bit cheeky as we didnt ask for it. Sneaky upsale tactics like this puts me off returning as its just dishonest and makes me think what other things they might be doing with the food etc that i am not aware of.
Brian Pert . 2024-08-04
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Great pizza, avoid the no label cider though.
Aaron Palmer . 2024-08-01
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Food is always fresh and in this particular branch the staff are always super friendly and nice
Mark . 2024-07-30
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Food was perfectly fine but only two poor staff trying to serve an entire restaurant meant extended waits for service.
Grace W . 2024-07-25
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Great pizza, fast service, and friendly staff.
Andrew Charlton . 2024-07-19
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Popped back to this restaurant for nostalgic reasons. Staff were lovely - the pizzas are great but I think the menu is less varied since we went last time. I would come back if we are passing again.
a User . 2024-07-19
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The pizza was amazing.. first time I've ever been here. However the waitress needed people skills, her attitude was unpleasant and she wasn't friendly at all. No tip left for her, just the obvious SMILE, BE POLITE OR DON'T WORK IN HOSPITALITY...
Maxine Bowhay . 2024-07-13
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Lovely service and Anna was especially helpful looking out for me as I have a severe nut allergy :) will come again!
Antoinette Parkhouse . 2024-07-10
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Everything is good, the food is so delicious, I recommended
Mhattías P . 2024-06-30
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The pizza chef Andrea Pezzella is really nice and kind as well as preparing amazing pizzas.
Leonardo Pontani . 2024-06-26
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as an Italian, you feel at home, thanks Andre, everything was exceptional
Mirko Conte . 2024-06-26
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Everything perfect, took the £10 menu for lunch. It's a real Italian restaurant, nice staff. Very good and kind pizza chef. Fantastic Neapolitan pizza
Leonardo Cecchi . 2024-06-26
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Andrea makes you feel at home, it's a real corner of Italy
lorenzo panareo . 2024-06-26
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The pizza was one of the best I ever ate. Unfortunately the service was a bit slow, we were done eating for almost 20 minutes and wanted to order a tiramisu. Luckily the waitress came some minutes later and we were able to order. All in all it was very delicious and I would recommend it to everyone 🫶🏻
Paulina Steinlesberger . 2024-06-20
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Lovely pizzas! Nice bright restaurant
Kristina Gagis . 2024-06-18
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What a great place to go for lunch! We didn't book ahead and the place was busy but the staff couldn't have been more accommodating. Super friendly, relaxed atmosphere, service with a smile and nothing too much trouble. We had the No3 & No5 pizzas which arrived to our table in good time and were cooked to perfection! The venue was clean and staff were attentive. If you are in Exeter and looking for somewhere to go for food, we highly recommend Franco Manca!
Evie . 2024-06-18
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Lovely place, food and good service
Jennifer Gardiner . 2024-06-16
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Such good food and our waitress Anna was lovely!
Edward Davey . 2024-06-14
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Great experience today, thanks Anna for looking after us!
Luka Philip . 2024-06-14
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Both the food and the service was lush, we had Anna serving us and despite it being so busy she was so friendly and the food arrived quickly, it was great.
Hannah . 2024-06-14
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Great food and good service from Anna
L' Barada . 2024-06-14
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We ordered a vegan pizza, which wasn’t marked. After we called to ask how we could recognise the vegan pizza, they told us that only half of the cheese on our vegan pizza - which we were ultimately unable to discern - was in fact vegan. The manager was extremely rude on the phone and refused to acknowledge any wrongdoing. Absolutely shameful. The pizza, by the way, is terrible. Far better options in Exeter!
Francesco Amoruso . 2024-06-14
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Had the best time at franco manca with Anna Ailsa and the chef Elisha. They really took care of us. The food and service was epic. Made our friendship get together very memorable xxx
Pip Westaway . 2024-06-13
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We had a wonderful evening - Anna & Ailsa were fabulous and looked after us incredibly well. Thank you Chef Elisha for our delicious pizzas. Love you all xx
Ruth Angell . 2024-06-13
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WOW...Simply the best 2 pizzas we have EVER had....Spicy pepperoni. and Roasted cured ham ricotta, mushroom pizza and a side of pesto garlic dip. The dough of the pizza was super tasty, cooked to perfection! Served by a friendly, proffesional staff. What a team. Thanks to Chef,Alishia, Jake and Ailsa. Much Respect to you all. THANK YOU.
Sharon Nicholls . 2024-06-10
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Friendly, smiling staff coupled with amazing pizza... thank you very much for the great service.
M Bayrak . 2024-06-10
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Had a lovely time with my parents and brother - the food was delicious. The starters were first and then enough time until the pizzas came out. The dips are big so plenty so to share between 4! We had starter, pizza, salad and ice cream Special shoutout to Jake, he was enthusiastic, attentive and very smiley! Will definitely come again! Thank you
Clemency . 2024-06-08
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Great service, very friendly and accommodating. Great food too!!
Jess Farmer . 2024-06-06
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Such a lovely place with fabulous service. A great place to spend time with friends or family. Great food !!!
Alice Fraser . 2024-06-06
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Had such a lovely meal with great food and exceptional service!
Chloe J-h . 2024-06-06
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Number 6 was a beautiful pizza, atmosphere was great and service from Ellie and alisa was top notch.
Theo Fawcett . 2024-06-04
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Had an exquisite lunch experience thanks to Ellie and Ailsa, great service with smiles! And our pizzas were incredible due to Mateus and Elisha’s heartwarming cooking. Thanks so much!
Jacob Haste . 2024-06-04
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Ellie and Ailsa were fantastic and really accommodating with dietary requirements. The pizza was also great. Would definitely return and recommend to others.
lizzie . 2024-06-04
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Great food - very accommodating for 7 people even though we did not have a booking! Dylan was lovely! We will definitely be back :)
Emily O . 2024-05-29
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Wonderful food, extremely professional and welcoming staff. Despite being short staffed today two ladies made us feel welcome and managed to run the all restaurant with the smile on their face and the service was impeccable. Your boss must be super proud of you because you rock !!! Thank you for the lovely lunch , we will definitely be back!!
Samantha Ballestin . 2024-05-28
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Food is good, sometimes pizzas get cold waiting for service. I enjoy the salad and homemade lemonade. Useful that you don't have to book and they serve all day
Jenny Gibbons . 2024-05-23
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I keep ordering from here hoping that the pizza will be better the next time, unfortunately not. I’ve ordered about 6 pizzas now over the time and each time the dough is under proved, so dense and not prepared correctly, the cheese is always hard and cold because staff take ages to get it from the oven to the plate as they stand around talking instead of serving.. the topping every time taste stale, particularly this new chicken one I tried today. I’m just not impressed by this restaurant in Exeter , especially when last week I had Franko Manca in London and it was amazing! I think the staff need more training and enthusiasm here in Exeter, it’s not good quality pizza.
HeidiKarina . 2024-05-23
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The meal was delicious, service was unbelievable. I think our waiter was called Jake and he did an unbelievable job! Made my friends birthday feel very special and happily talked through the menu and ordering process to us. What a sexy man as well, if I was single I’d be after him!
Nicholas Dugdale . 2024-05-20
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Brilliant service the waiter should be given a raise the waiter I believe his birth name is Jacob and he’s the best waiter I’ve seen in years
Andrew I . 2024-05-20
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Had a lovely chorizo pizza, great oils, food overall was Amazing, brilliant service, will be back; Jake is lovely!!!!!
Aidan M . 2024-05-20
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delicious pizzas, great service
Annie Cowperthwaite . 2024-05-20
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Warm and welcoming place for all. Sagar pampered us! We had a very nice time
Caroline Andre . 2024-05-20
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Lovely atmosphere, we were a surprisingly big party and they were very accommodating, great food, lovely people , we love u Jake!
Thea M . 2024-05-20
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Very good experience, amazing food! Our server Jake was amazing and super friendly too. Will be back!
Lauren B . 2024-05-20
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Ordered a delivery from Franco Manca Exeter. Arrived with all the topping fallen off. I phoned the restaurant, and the person who answered told me there was 'nothing they could do'. I did suggest sending out another pizza which apparently is impossible. They blamed the delivery company. Now, if it were me, and I were using a delivery company to sell my food (and receive the money for that food) I would take some actual responsibility for using that service, and if things aren't right I would make them right. But I guess big businesses like this have no standards. Will not order from them again.
James Cullen . 2024-05-19
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Everytime I order from them they make the most horrific pizza ever. 15 pounds for this rubbish. Look at the sauce spread, what a joke 3rd and last time I order from them
Dominic Le Sueur . 2024-05-16
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Really good food, really nice service. The man jake was very good at his job. My severely autistic friend is usually very picky with his food but thoroughly enjoyed all that this place had to offer.
Olivia B . 2024-05-14
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I came in here with my friends and enjoyed a very nice dinner. The food was very nice and the service was good thanks to and Jake
conrad l . 2024-05-14
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Jake went above and beyond with the service
toby carew . 2024-05-14
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Uno dei migliori Franco Manca provati in the UK finora. Location più grande della media, spazio tra i tavoli, servizio eccellente e molto cortese. Pizza buona come sempre, nelle diverse versioni acciughe, margherita e nella proposta blackboard con degli ottimi porcini. Sapore d'Italia, atmosfera Brit.
robjoker . 2024-05-09
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been here more times than I can count, my favourite place in Exeter- relatively affordable for the amount of and quality of food you get, always reliable
Rose Davidson . 2024-05-06
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Food was delicious, i went during the pizza and drink deal for £10!! What a bargain. Sagar the waiter who works there was so friendly and catering to us. I accidentally spilled my drink and he helped me straight away clean it up and gave me another drink on the house. Great service 😊
Jessica Butler . 2024-05-02
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Food was delicious, i went during the pizza and drink deal for £10!! What a bargain. Sagar the waiter who works there was so friendly and catering to us. I accidentally spilled my drink and he helped me straight away clean it up and gave me another drink on the house. Great service 😊
tracy b . 2024-05-02
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Fantastic service and great pizzas Thank you, highly recommend this place for a relaxed atmosphere with great food and drink
Ian M . 2024-04-28
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First time eating here. Food was amazing and our waiter jake was spot on. Would recommend
Jorden Collins . 2024-04-27
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First time visiting this restaurant. Food was absolutely amazing and at a fair price. Our server Jake was really lovely and definitely deserved the tip! Will 100% be coming here again. Thanks Jake.
LaurenCH0606 . 2024-04-27
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Never been to Exeter before went with my friend (we from wales) so we wanted to do something different so after shopping all morning we wanted to get something and couldn’t pick walked past franco manca and saw outside a sign with a lunchtime deal pizza and drink for £10 so thought why not thought it would be a light lunch before the drive home but we was wrong our server Sagar was fantastic explaining what pizza was on the offer we had 4 to choose from then a drink and was a option of £2.50 more for a alcoholic beverage he provided great service the pizza was large for a pizza and a drink for £10 i was shocked and pleased was really nice thanks to Sagar again for making it such a pleasant experience
nevaehlouisexx . 2024-04-24
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Me and my family visited for the first time at the weekend. Very impressed! The restaurant was lovely and clean with a cool vibe and the service was quick, professional and very friendly. I would reccomend number 3, the Halloumi Pizza. Delicious! Will definitely go again.
James R . 2024-04-22
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Amazing food , great taste Great value for money Friendly staff especially Ellie , she’s an asset too the company, very polite and hard working.
Gemma B . 2024-04-22
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Fabulous pizza and service excellent. Thanks Ellie for looking after us! Clean restaurant, always good to eat here!!!
Sallie H . 2024-04-19
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I love this place, been a few times. Lovely atmosphere and great staff, love Jake what a man
Morgan Ray . 2024-04-18
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Delicious food, great, fun atmosphere and friendly, welcoming staff (especially Jake and Ish!). Love coming here and always recommend it x
Bea Cowell . 2024-04-18
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Lucy made us feel very welcomed and looked after and the pizzas were delicious!!
Sam Edser . 2024-04-17
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Great food from chef Alfie and great service from Anna! ☺️ first time here and had a good evening with work colleagues. Thank you
Jade H . 2024-04-17
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Despite being empty, the service was slow and mediocre. Food was adequate.
Thomas Winning . 2024-04-16
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Lovely food, staff and premises. Will go again.
Alison Munn . 2024-04-16
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I've come to this Franco a couple of times and have never had a bad experience. Service is amazing, the food is amazing, the ice cream is amazing. It was really busy last night and I saw that there was only one person in the kitchen making the pizzas, she absolutely smashed them out. We were notified that we might be waiting a little bit longer than normal because of how busy it was which was completely fine. Any reasonable person would have seen that they were understaffed and respected that they were doing their best to get food out in a timely manner. The girls serving were an absolute dream, they were really apologetic about the waiting time which I could completely understand. Would definitely recommend to anyone who is looking for a pizza place in Exeter.
Ebony Chiazor . 2024-04-16
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The pizzas at Franco Manca are really good. Two of our party had the gluten free pizzas and they both really enjoyed them. I would also like to give a special thank you to our server (called Ti) who went above and beyond to make our meal here enjoyable. A great experience and would definitely recommend you give Franco Manca in Exeter a try 🥰
Alastair Carter . 2024-04-15
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Amazing pizza. They were very busy when we arrived so took a while to get served but after that good service.
Sarah Frost . 2024-04-14
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Waitress really knew the menu well, quick attentive service but relaxed. Quality food ingredients, we added some toppings from the special board. Manager chatted with us as we left, not hiding in the back like so many chains....
Matthew Flower . 2024-04-14
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Came in with my little one who adores Franco Manca and it did not disappoint. Service was swift and friendly, drinks were on the table within minutes and we had a menu question which the server was able to answer knowledgeably. The food arrived quickly, really hot and cooked perfectly, the extra cured ham that I ordered was generous and made for a delicious pizza. We don’t normally get desserts when we come as the pizzas fill us up, but we did on this occasion and the cheesecake was “the best ever” according to my little one!
michellel12 . 2024-04-08
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Exeter‘s nicest Pizza restaurant, especially when considering value for money - the pizzas and starters are always great - the interior of the restaurant is nice, although it can get a bit noisy - staff are often struggling to keep up with demand, so it may take some time for orders to be taken and food to be served
Karl Stücker . 2024-04-05
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Great service by Jake!! Would come again! I recently visited Franco Manco and had a fantastic experience. The atmosphere was cozy and relaxed, perfect for a casual meal with friends or family. The menu offered a nice variety of pizza options
Bethany H . 2024-04-04
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Food was nice and served well by Jake who was very kind. Would come again. Had a pizza and was very nice and price was reasonable.
Jack C . 2024-04-04
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The food came out extremely quickly and was absolutely delicious. The service from Ellie was excellent as she was understanding and very kind. We even got given complimentary limoncello at the end which was very thoughtful!
Luke Clarke . 2024-04-02
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Good food with good company. Limited range of drinks
William O'Connell . 2024-03-28
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Wow! This is a great restaurant with the best pizza we have both had for a long time. We were served by Ellie and she was bright, happy and helpful. Ok, I know it's only a restaurant but.....trying to find a good one is not...
Greg P . 2024-03-27
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Great service by Ellie and the team. Food Freash and tasty 😋 and lovely atmosphere. Sensible menu and good value for the family.
juliesJ580AA . 2024-03-26
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Terrible, this was a Deliveroo order, 0.1 miles away and still late and cold, only leaving a 1 STAR review all because Deliveroo would not do anything about food that was not enjoyable and completely cold and late. Do not use either company if you want nice pizza
Russel Smith . 2024-03-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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