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1.0

Based on 1 opinions finded in 1 websites

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Nº 527 in 547 in Cotswold

Nº 13 of 13 Italian in Cotswold

Score
OpinionsNoteTripAdvisor11.0

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Fantastic service by ‘Lucy’ a solo waitress , I kept thinking another member of staff would appear as restaurant was quite busy, she handled everything impeccably and with a smile, truly excellent customer service, she should be awarded the 5 gold stars. Only breaded chicken as a chicken dish would have loved a choice.

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So disappointed. Booked online to have an enjoyable lunch before our long journey home. Arrived to be told the system shouldn’t have allowed it and they wouldn’t honour our booking. A courtesy email or phone call would have been the minimum expected. Hungry with 2 starving kids in tow trying to find somewhere to eat.

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Delicious as always! Thank you x

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Staying in Cirencester and went out for wedding anniversary meal because had vegetarian pasta menu, and good reviews, but very disappointed -tasteless, could have done better at home.

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We were 4 of us having booked for diner at Da Luigi Bistro. When we arrived it was already packed and our table was still occupied by previous guests. The staff couldn't be more apologetic and the owner offered drinks on the house despite us really waiting no more than 10minutes. Once seated we had a fantastic meal from starters to desserts (the seafood risotto and the rum Baba were to die for!). We were offered some limoncello at the end of the meal as were all the other diners. The whole staff has to be commended for their warm, personable and efficient service too. Highly recommended!