The best restaurants serving Italian food in Cheshire East North West

Don’t visit that often but have in the past and felt was ok. Decided to go again and found that the restaurant itself was bland with no mood or atmosphere. I remembered a lovely mural on the wall of an Italian scene - now painted over so just plain walls, with stark lighting. Menu was much reduced, with more Spanish ingredients than Italian - chicken, chorizo and nduja making up about four different dishes. Several of the dishes we were told we unavailable due to them not having the right pasta🫤, after one half of Pironi, they had run out… this is early on a Friday night…. And no honeycomb gelato. The meals were ok, I could have done better myself and will do next time… cheese and garlic bread was their only saviour… that was nice. But what tipped me over the edge to write this review was when we came to pay, we were informed that they couldn’t take cash, not a surprise these days, but that they also couldn’t take a card as the machine wasn’t working…. 🤦‍♀️ I had no signal so needed Wi-Fi…. They don’t have it apparently…. So their solution was to write their bank details on a piece of paper and make everyone do a bank transfer straight away before leaving the building…. And you also had to leave you phone number so if you didn’t pay the right amount the could ring you. Very poor. We felt sorry for the waitresses who were very apologetic and appeared embarrassed every time they had to deliver bad news to us for various reasons…Otherwise they were very pleasant. Get out while you can would be our advice to them, as the writing is on the wall for the business as far as we can see. Will not be visiting again under the current management. Shame…😕

Came here in search for a dinner after shocking service at Carrington Grill. After a very warm welcome, our food was served within minutes and tasted delicious. The cocktail selection was vast and the drinks were equally delicious. Highly recommend.

Wow…. Worst restaurant service in 10 years… Firstly, such a shame as the food was great. We arrived 10 minutes before our table time and were seated 50 minutes after it, only after complaining twice to the host. (Felt like they gave us someone else’s table in a panic, as it wasn’t where they originally said it would be.) In the meantime. no pint glasses at the bar (seriously… so we were charged 2 x £4.70 for two half pints…! They said they would charge for pints only, and even though we reminded the team of this before brining the bill, they forgot! Service for mains was slow (busy Saturday, so perhaps forgivable on its own.). Dessert, the waiter took the order, forgot it, came back to check, then forgot to take it to the kitchen. When it did come, it wasn’t what we actually ordered! We tried to discuss with the manager and we could only find normal staff. We asked to speak to her and she was trying to keep away from the wider problems across the restaurant, including ours. We asked to speak with her again and she avoided joining us by the kitchen despite asking - she opted for a discussion in front of other customers at the table. After complaining the manager was sadly just defensive (wait for her response below…). It’s a shame really as she could have rescued the whole thing but she is clearly just inexperienced. Far too young and lacking training. Despite circa 50% discount, genuinely one of the worst restaurant experiences on my life. I’d wholly recommend anywhere else but here… In essence, not enough experienced staff or a decent manager to make this place worth the recommendation. Sad times.

Visited Valentine night warmly welcomed and duly seated. The venue was nicely appointed and warm. Drink orders taken and duly arrived. A set menu for the night was the only option and items were chosen. A 3 course meal was £34:!! Plus the steak was an additional £10. The meals arrived starters very nice but the steak arrived in the centre of the plate and a side portion of chips. Not a garden pea,tomatoes or a single mushroom as all these were again extras. The steak was very tender but one undercooked. The sweet we chose the supposedly a”Tiramisu” but it arrived nothing like it at all. In fact I believe it was wrong to call it that. The only relevance to a Tiramasu was “the lady finger sponges” 3 covered in a lemon flavoured coloured cream. The waitress service was excellent very pleasant and polite young ladies. At the time we ate there were several empty tables that I am sure if prices had been reasonable would have been taken ( personal opinion)

We have been coming to Luciano's for nearly five years now and we have never had a bad meal experience or poor service in all that time. The staff are always attentative and welcoming and the food has always been of a high standard. On this particular occasion we were celebrating my partner's birthday as a family and once again Luciano's did not disappoint. Our table was booked for 6pm, we arrived and were welcomed at reception and taken straight to our table which was all ready, drinks and food orders were taken with plenty of time given for us all to consider the plentiful menu, a lovely touch as we were celebrating a birthday was the staff singing 'happy birthday' to my partner with a lovely dish of ice cream. High recommended.

Considering the premium price tag, the service was terrible. Booked a table for 8pm, had to wait half an hour at the bar before we could sit down anywhere. Food was okay.

Thank you Ben and team for looking after us tonight. An enjoyable birthday night out with friends. See you again soon ❤️

Hier geweest naar aanleiding vd goede beoordelingen , kon niet harder tegenvallen. Aperol was vooral veel water en ijs , eten matig , en het was duidelijk dat de tafel nog een paar keer moest roteren .

The venue is well placed and spacious and the food was pleasant. The service made the evening disappointing. We had empty main course plates in front of us for over 40 minutes and eventually decided against a dessert. We got attention by standing and putting our coats on! It’s the first time I have asked for the gratuity on the bill to be removed. It was a shame as the place has a lot going for it.

pizza almost cold, the chicken on the stink tasted weird, not pleasant. Never come back in this store, is not the best pizza what I eat in Congleton

We have used Caprinos (Nantwich Road, Crewe) for quite a few years and have always been statisfied with the quality and delivery, and were aware that they where at the higher end regarding cost. But unfortunately tonight Saturday 5.3.2025 both our pizzas were not what we normally get. (Strange taste), Potato wedges were black in many pieces. basically a very poor meal throughout. This was a home delivery which was pretty well on time. shame the food wasn't up to scratch.