Pizza Express in Cheshire East

had a lovely meal, our server Kat was excellent, friendly and attentive. she recommended the new Frangelico dessert, which was amazing :-)

Have always loved this restaurant, but now feel for pizza and a couple of drinks this is way over priced. 4 adults and 2 children came to £150. Sorry, I would have liked to have left a tip for the staff but you cleared me out!

Food arrived was cold and pizza base was all soggy not what we expected for almost £40

Missed of the children’s meal, Said they would send it out straight away, never arrived!!! Awful service for the price you pay. Never again!!!

Went to Poynton as Buxton is closed for refurbishment this week. Food is very similar, new menu and prices have gone up again. Staff did not know how their offers worked.

Pizza Express is always a hit with the kids! No different here. Great visit. See you again soon!

Pizza Express Poynton is lovely. The staff are all friendly and very professional. The food hits the spot every time. The app builds up rewards fast. Great discounts for Blue Light Card holders too.

I ordered a pizza and what I thought was a bottle of coke only to find that when it turned up I got a can of coke for the price of £3:55 for a coke, what gives them the right to charge £3:55 for a can of drink absolute disgrace should not be allowed, pizza was not all that either.

Not a delay in courier but in restaurant picking up the order

Excellent food and friendly staff. Will definitely visit again!

We enjoyed a nice visit for an evening meal whilst we were staying locally. Pleased as there was availability and the service / food was prompt. That said, this meal was almost £60 for a couple of pizzas, soft drinks and doughball portions. Obviously the price of everything is going up!

It's ok, but I don't think it's the right place for me. You are limited to only a fairly small menu. If you fancy a deep pan, fully loaded spicy meat with salami and pepperoni pizza, you are out of luck, you won't get it. Even the fairly common "Hawaiian" pizza that many people love, including me, is not an option. The food is good, but I would like more choice.

Went here with my friend for dinner earlier on today and the service was honestly amazing. The server greeted us first thing as soon as we walked in and gave us plenty of time to order without rushing us. The food was honestly one of the best I have ever been too and everything was so hygienic and clean, the environment was calm and quiet and our server was so polite and respectful. We will both be coming again for sure.

Came here for lunch today our server was super lovely and welcoming, quick service and yummy food - I been in to get take out before too and had the same experience then :) Thankyou

Amazing staff and super inclusive ❤️

Hi - I paid for extra olives on my pizza and didn't receive them, everything else was spot on though - could we please be refunded the £1.50

Rather overpriced and not great food

Good pizzas as they have always been, but atmosphere-wise, Pizza Express has turned into Happy Eater these days. If you have small kids and you like eating at McDonalds then doubtless you'll enjoy it, but for everyone else, no. Damned expensive for a bit of bread with cheese and tomato on top as well. £1 worth of ingredients sold for £13? Now come on.

Food was what you would expect from a good chain restaurant. Great GF options. We had the gluten free dough balls (highly recommend!), GF pizza, and Leggera (love the lower cals and what an interesting concept). Really, giving 5 stars for the service which was outstanding. The front of house/server we had on Monday evening was friendly and helpful; we were greeted warmly upon arrival, asked if we had any allergies, offered the ingredients booklet, and was attentive throughout our meal without being too much. I’d come back to this location because of the service.

The waiter was lovely however the portion sizes were tiny and so expensive compared to other restaurants Sadly after many years of frequenting I don’t think we will be returning, just not worth the money.

Great meal, service was fantastic from Aimee

Great meal as always. Service fantastic and very family friendly. Aimee was our server and couldn’t do more to help

amazing food. Dough balls are soft and fluffy and pairing with the pesto is not beatable. love the pizza and pasta and the ice cream was smooth.

Had a 7 year olds birthday party here on a Saturday morning. The kids loved it. The 2 party staff were great. Kids made their own pizzas. Memorable party thanks

The meal was nice, but the coffees were tepid at best.

Excellent service, food and atmosphere 👍🏻

Tall handsome dark hair really nice smile was super helpful provided a great fine dining experience. couldn’t recommend more

Visited on a Wednesday night at 7:30pm. We had booked a table and upon arrival we were seated straight away. The restaurant was quiet. The food was delicious!! We did get the waiters name but he was great; helpful, friendly and attentive. Good value for money. Clean restaurant and toilets. Will definitely return.

Came here on Friday night. Restaurant was busy but the service was brilliant. All the staff were amazing and the food was delicious. 5*

Service and food was lovely - will be back soon as

We booked a table for yesterday at 6pm. We were sat down and ignored. After getting out own menus and waiting 15 minutes for a waiter, we finally had our order taken. We then waited 50 minutes for our food to arrive by which time our young children were over tired and not hungry. In the meantime, 3 take away orders were collected right in front of our eyes. The staff were all working hard but the place was hugely under staffed!!! Why on earth when you can't serve your customers in the restaurant would you prioritise take aways?? Very poor!

Despite everything being nice, I find Pizza Express too expensive for Pizza. I can find other restaurants with equally good pizza for much cheaper. Also, many of the pizzas include spice, which my wife didn't enjoy as much as me.

Thank you for all the Gluten AND Dairy Free options! 😁

Love this branch foods lovely and staff welcoming and friendly

Food was okay, waiter cleared our plates before we had all finished. Pizza was very thin though and not much toppings either for the price you pay would recommend a take away pizza over this better value for money.

A lovely friendly restaurant with really helpful staff and great food.

Everything you'd expect from. Pizza Express in smart spacious surroundings. Fairly easy parking behind. Fast efficient service but perhaps lacking in a bit of atmosphere though we were eating early.

The person who served us was great, but there was another server working mostly the outside constantly coughing, apart from the constant coughing everything was good,

Had a lovely meal with 2 friends and it was great to be able to use my Rewards vouchers. I'd like to mention Dan in particular who was so attentive, checking regularly to see if we were happy with everything. Great service with a smile - thank you Dan.

Just came here with my two hungry daughters 6 and 8. Waited 20 minutes for anyone to come and ask if we wanted drinks. The food was nice but took an hour to come despite the place not being very busy at all. My 8 year old went to ask where the food was twice. Next time we'll go down the road to the newish place instead.

Lovely experience at pizza express Poynton being served by Dan. He was an incredible server; very attentive and lovely guy! Made the entire experience!

Good food and value, staff were polite and friendly. Clean and very presentable restaurant and outdoor eating area. The ability to pay via the rewards app is a good feature. Worth a visit for pizza and other Itialian cuisines.

This particular Pizza Express we really liked. We took our 2 year old. They have high chairs, colouring paper and crayons for kids. The baby food menu also had good choices. The only disappointment was both the Calzonie they offer are very spicy and hot. Otherwise, I would have had one. We'll be going again.

Love this pizza express! However once my friend asked for no gherkins and when we got the delivery, there were gherkins. Not too happy about that. But generally this place is great!

Excellent service. Food came fast and was very tasty. Very busy but staff were great 👍

Great food, great staff, great service.

Waitress at front needs some further training. No introduction no welcome . When we tried to take a seat she shouted across the diner asking "what we were doing". when we wanted to be sat near the window . Walks around as if her dad owns the gaffe. 09.04.23 Sunday evening .

Service laughably terrible even though plenty of staff and manager present. Not even like the place was remotely busy with customers. I've been before and staff have always been friendly and attentive. After today, I won't be returning. There's plenty of other places to go.

Amazing service from staff very friendly

Always enjoy pizza express, but I went for pasta as I already had pizza that weekend and it wasn't amazing. I should have stuck to their namesake dish

amazing food and lovely staff will definitely be visiting again !

Gorgeous place for pizza staff we friendly and welcoming x

Great staff. Great with the kids. Great food and atmosphere. 😁

Had an amazing pizza experience. Sarah, our hands-on server was really attentive. Especially to my fussy kids!! Everything was great. Great Halloween decorations too. Definitely going again.

worse.meal.ever! The waitress today was extremely rude. No introduction, no service with a smile.. I had my 4yr old and 6m old and nana with me. I was trying to divide my attention and instead of being understanding she kept saying "oh right cause you just said this..". everything was hard work. No idea what her issue was but clearly didn't want to be at work. I tried smiling and apologising but she was so cold. I enjoyed a meal here years ago with lovely food, service and it was very family friendly. Honestly, left today feeling like crying. We usually tip well for great service. Didn't tip today due to experience being so poor.

Heard awful things about the waitress and the manager. I’m was going to go yesterday but I heard how one of my colleagues was treated yesterday and I will not go there at all. The waitresses refused to give their names and the manager was apparently very rude, and stuck up towards my colleagues who only wanted to eat there. Since my colleague normally eats out and recommends places to eat to me I normally go on his recommendation , but this was the first time me wanted me to stay away from a place due to the poor attitude he and his partner were shown that day. There were only 5 tables and still they were told that due to staffing issues they were not allowed in due to not having a reservation??? Only 5 tables and they couldn’t accommodate anyone else during a quiet period? No wonder this place is going out of business. Like I said this was the first time he did not recommend somewhere and due to this they will not get my custom ever!

Food is great as always at pizza express. Staff here though are not so great... Don't be surprised to be spoke to with an angry, impatient attitude

Haven't been for a while, but the menu seems new, and we liked it! Nice to have Spirulina or kombucha drinks too as didn't fancy alcohol at lunch and these are top of my soft drinks preference! Staff were great too!

First visit to Poynton PE in a while and did not disappoint! The food was great and our waitress Donna was amazing.....friendly, polite and professional. My favourite restaurant to take the Kids, will definately be back soon 🙂

Excellent service and well prepared food.

Super friendly staff and a great spicy pizza!

Can’t even begin to explain how peeved off I left this restaurant tonight! Booked in for my partner for Father’s Day as a treat off our kids as it’s his favourite restaurant, but this particular pizza express is absolutely shocking! The starters were all fine, can’t really go wrong with doh balls, the drinking glasses we were given were all filthy, ordered the childrens starters and meals but wasn’t sure on what my partner wanted as he was on the loo so she said she would come back to finish the order, in which time, the kids starts arrived and we hadn’t even finished ordering, so they had had their starters and mains before our main arrived, the childrens pizzas had hardly any cheese on them just loads of tomato sauce, and my partners pizza was absolutely appalling, we literally never complain but the experience was that bad! The staff just didn’t care at all, when we told the girl serving us about my partners pizza, she just said ‘oh sorry’ and walked off with the pizza, came back once speaking to somebody to offer to put it back in but it was wayyy past saving, soggy and raw. Once passing on the complaint at the end of the meal, the lady just walked off, 5 minutes later another lady comes to the table who’s customer service was also shocking. Yes, they took my partners raw pizza off the bill, but so they should as he didn’t eat it! So tonight we went out for a meal for Father’s Day for the ‘father’ to leave without having had a meal. Oh, and they also had no penne. Never thought I would have to complain at pizza express, obviously just picked the wrong restaurant as others we have been too have always been great!

Disappointed to have arrived after booking on the phone to be told that they have no pasta in the entire restaurant group due to supply issues. Would have appreciated being advised when we booked rather than it being a surprise as we'd have chosen to go elsewhere. It took 2.5 hours for us to have a meal with the kids and pay, which felt way too long. The restaurant wasn't crazy busy either. Disappointing.

3.5 starts out of 5. Over all was okay Our waiter for our dining experience was great , tipped £5 as she was happy and looked like she genuinely wanted to be there. Customer service skills was great Now to the downfall that put me off ever going back; I had a bolognaise and the pasta was stone cold , i ended up having a mouth full and leaving it, the waitress was very sorry and got her manager, the manager came over and said ‘ what do you wanna do with it’ in a very not bothered voice & then continued to say ‘well you’ve already paid now do you just want a fresh one’ - even though i had paid cash so she could’ve offered some of my money back. If i’m going to be honest the waitress was the best thing about the place

Always like Pizza Express as the menu is very good and the staff are very good and service is very quick. I only dine inside. I am not sure if they have Take Away or Delivery.

Staff were friendly and attentive. This is our preferred Pizza Express to visit in the area.

The food takes so long to come 2 hours 😡😡😡

Visited many times, less than 10 people were seated, service slow. Ordered Niçoise salad, it came without eggs. Staff apologised, explaining they had run out of eggs! There are several supermarkets close to premises. Asked for coffee with hot milk, came with cold. Had to ask three times for jug of water. Very polite staff but standards definitely dropped, disappointed.

Can't go wrong with a Pizza Express, though the food did take a while to come.

Lovely staff and food!impressed by how clean it was

Food is very good and the service is very attentive just not very warm. But I really like this place, has more character than other pizza express sites.

Disgusting, the pizzas where horrible, made me Ans my partner feel really ill after eating, although the dough balls where lovely, the staff kept coming over while eating asking questions, I found this prety rude, I will not be going back,

Annoyed waiter told me the chillies stopped dough rising in my calzone.

Basic easy choice menu , pleasant staff , not over expensive.

Great take away service. Both times I visited they were fast and the pizza was great!

Good service but lacked certain items on the menu

Food was great, service was great. Food delivery little bit slow. Would come again.

Fast service please to do pick up from here as a Deliveroo rider

Fantastic dough balls and calzone, the desert was devine, for a chain it's brilliant and the staff are fantastic, I highly recommend na visit.

Over priced. Food was dissapointing and hardly any cheese on the pizzas. Didn't cut the pizza up so had to use a knife and fork. Staff were friendly but £54 for 2 adults and 2 kids for a small main each is ridiculous

Wonderful staff very attentive. Grat for families but will sir you away from children if you wish

In these tough times no business should be turning away customers. Old cliche. A bird in the hand is worth two in a Bush. I dropped in yesterday at 7pm and asked for a table for one. I only had an hour to sit order eat and be on my way. There were two groups of 3 or 4 people sitting and approximately 6/7 tables free. 3/4 were outside the awning next to street and 3 under awning away from street side. I asked to sit away from street and was told they were reserved and offered me a table next street. Not where I preferred. I explained that I would be gone in 35/40 minutes. But no. Street side or nothing. So I left. I walked across street and was accommodated immediately. I watched Pizza Express and One hour later and all 6/7 tables were still unused. GREED. They did not want to let me use a table set for 4 but lost my custom and still failed to fill the table I requested. Never refuse business with Hope of doing better. I will Never Use Pizza Express again.

Amazing vegan pizza, which I added stuff to, great espresso martini. We really enjoyed the food and the terrace. Really lovely lady who waited on us last night at 6.30pm!

Service was poor, we felt ignored and Invisible. When we asked to be served the waitress was rude and appeared irritated but did send someone else over. I ordered pollo pesto and did not receive ONE price of chicken with it. I ordered king prawns and they were tasteless, small and bland. Bill for a family of 3 with a couple of drinks was over £90!!!!! High end prices for very low standards of food and service!!!

Very quiet (not their fault) and a lot of staff standing around. Pizza express is just very expensive for what it is now, even though its nice, you can easily do £100 for a family and it feels like you can do better nowadays.

Visited for lunch on a damp Monday.Ate outside, the food was excellent, service was outstanding, polite friendly couldn t have been more helpful .Felt safe in these uncertain times.Highly recommend a visit.

Came here for lunch during the 50% scheme. They were full inside so we sat outside as we didn't book a table. Service was a bit slow but expected as we were the only table outside. Garlic dough balls starter nice to nibble on but not spectacular. The Barbacoa pizza was disappointing just tasted like Cajun seasoning on pizza dough. The Pandana pizza was good. Waited a while for the table to be cleared and wanted desserts but they had ran out of quite a few so we decided to leave it in the end

Went for lunch and it was very nice , booked an hour before we ate, food and service was very good .

Visited Pizza Express in Poynton earlier today and had a decent experience. It is certainly far nicer than the Bramhall restaurant, which I believe has been earmarked for closure. Food was very nice, service was friendly but slight slow and the place itself is smart. Would definitely revisit.

Great as usual, social distancing etc. didn't spoilt the experience.

Had a fantastic meal yesterday, everything felt the same as in the past even though they had social distancing measures didn’t feel anything different to my last visit. The atmosphere was great staff are excellent. Please don’t wear mask as this spoil the ambience and the atmosphere. We are coming to a restaurant not a hospital

Hi,We love Pizza Express and used to frequent the Poynton branch as the food and staff are excellent.We were delighted to see it had reopened as we slowly come out of lockdown.However, I have had to give them a 1 star, always given 5 in the past, as nobody on the serving staff were wearing a face mask. Sorry if I missed some of you that were.The problem is we are not confident of eating anywhere if the staff are not taking all the precautions, including face masks.If Pizza Express, or any food outlet, want business to get back to normal levels you have to give us confidence we will not walk out after a delicious meal with Covid-19.Hopefully giving the 1 star will mean a manager reads this and thinks again about face masks.We will be back, but not yet, sorry.

I don’t like leaving a negative review but on this occasion I have to point out that this visit was less than satisfactory. The food was ok but the attitude of the first staff member just didn’t seem right. They went through the motions of what they HAD to say but it seemed at best lax and at worst disingenuous and certainly not interested which made us almost feel uncomfortable. There was another staff member who was lovely and friendly but she wasn’t serving us (unfortunately!). Overall we left feeling was that this restaurant could do a lot better and had we not used a voucher we wouldn’t have used the restaurant. The ambiance inside has a lot to offer and the outside space looks like it could be lovely when the weather allows. Come on Pizza Express, you can do better than this!

Great food and friendly staff. They always make you feel welcome

I don't usually write negative reviews but Mum had been dying to try the Calzone but was sorely disappointed; choice was either spicy or vegetarian, we chose vegetarian (spinach and peppers) which also turned out to be spicy and slushy. Top of Calzone was burnt (under the grill?).Saving grace were the mini desserts with a coffee.Service was pleasant but unattentive - restaurant was not busy!Clean toilets.

I'm glad we had the offer for30% off as I still found it expensive for 6 of us. Drinks are a rip off but that's where eating places of all sorts make their money

Typical Pizza Express. Their menu now includes Vegan and Veggie options that really helped when I did Veganuary. Very tasty and good app that let's you pay without waiting.

Arrive 10 mins early for a collection and they nearly cried lol slamming stuff about as if were not allowed to come in early! And then they give it us 15 mins late anyway. Clearly stressed that you’re behind time and wish to take it out on your customers. Terrible attitude from waitress & chef. Make ur pizzas and face front please x

Brilliant waiting staff, all had time for our daughter!

Great pizza express the staff were very friendly