Based on 1.757 opinions finded in 2 websites
Based on 1.757 opinions finded in 2 websites
Nº 647 in 1309 in Cheshire East
Nº 27 of 45 Italian in Cheshire East
Opinions
We have been coming to Gustos for many years and it is always excellent, food drinks and service. The staff are friendly and welcoming especially Lidia .
Janet Price . 2025-04-21
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Lidia was very nice and attentive
Katharine Slater . 2025-04-21
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Amazing service, very friendly staff. Thankyou talia and Bella!!
Hermione Buxton . 2025-04-20
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And today i came in for the best Pizza EVER C A R N I V O R O ...!!!! It was YUMMY
R S . 2025-04-17
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Very nice place food + service are excellent
Darren Peers . 2025-04-15
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Thank you so much for helping make our birthdays so special. Lidia made our experience perfect as always! We can't wait to come back soon.
Carys Channon . 2025-04-12
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Waited 25 mins then had to ask to order our food nobody asked if our meal was ok food was good and nice atmosphere
samantha merritt . 2025-04-12
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Wonderful food, wonderful service - especially Lidia. Only scored down on atmosphere as place very empty (lunchtime) - cannot understand why not full!
Eithne MacRae . 2025-04-12
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Fantastic experience. Lydia was welcoming, explained the wine options and service was very quick. Food great as always.
Nathan Richards . 2025-04-11
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Amazing food and 10/10 service from the lovely Lidia!! Highly recommend, we will be back.
Talia Moussaoui . 2025-04-11
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Lidia was a wonderful waitress! Super lovely and attentive
Fay . 2025-04-11
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Delicious food prepared and served by a great team
John . 2025-04-10
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Very nice atmosphere, food is good but not exceptional. Staff were mostly friendly but one lady did the cardinal sin of removing plates before everyone had finished 😕
S C . 2025-04-08
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Lidia was amazing! So attentive and made our experience a pleasure, we will definitely be back!!
Eve Jones . 2025-04-06
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Lidia…what to say, just amazing!
debora furfaro . 2025-04-06
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Lydia was excellent, great service
Andrew Thorley . 2025-04-04
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We had a meal out as a small group of people. As I was the last person of the group to arrive, I was pointed out where my group was but no one offered me a menu or even a chair - so we squished in and shared the menu. At the end of the meal, as we were trying to catch eye contact with the waiters/waitresses they seemed so busy it took a long time (10+ mins) to get their attention - of course we made the most of it having a good time but that’s besides the point. I ordered Margherita pizza with wild mushrooms as extra - the extra cost about £3 and there was a very small amount of mushrooms on the pizza. I for sure wouldn’t go there for pizza as a vegetarian. My friend ordered crab linguine and was disappointed with the small amount of crab in the dish. The rest of the dishes were fine. I did have wild mushroom starter as well which was wonderful.
Kaia Emm . 2025-04-03
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Atmosphere is very noisy due to lack of soft furnishings.
Colin Mills . 2025-03-31
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Great food and service, thank you Lidia x
Andrew Hall . 2025-03-28
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Lovely service, lovely meal, great setting. Thank you.
richard czapski . 2025-03-28
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Great service & hospitality from Lydia
Paul Kilroe . 2025-03-28
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Had a great meal here and our waitress Lidia was fantastic!
Rach L . 2025-03-27
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Had the cod loin which was a smallish portion, but lovely. Lidia, our server was brilliant - discreet but attentive. Would definitely visit again
Kath Steer . 2025-03-26
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Lovely food and service, nice restaurant but toilets desperately need updating to reflect the overall quality experience. The ladies toilet is particularly bad
Robert Chambers . 2025-03-23
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A lovely evening with tasty food and fantastic, friendly service from Lidia. Thank you very much!
Sarah Heywood . 2025-03-22
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Lidia,was lovely and service was amazing. Restaurant was great Thank you x
James . 2025-03-22
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Consistently good food and service. Lidia is always attentive and welcoming when she serves us. Thank you
Mel . 2025-03-21
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Incredible food and service. Vikki was amazing and couldn’t do enough for us
Tom Kendall . 2025-03-20
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Great service, a lovely chilled lunch
Natasha Baxter . 2025-03-19
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We had a lovely vegan meal here. Plenty of options for us. We settled on the vegan flank steak meal and it was delicious! Great to see somewhere non vegan putting a lot of effort into their vegan options. The cocktails were also delicious and most are vegan friendly! Highly recommend.
Kelsey Dinn . 2025-03-17
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Lidia was our waitress and she was lovely, really added to the fun and whole Experience. Very helpful and chatty
Bev Denby . 2025-03-16
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Great food, and great service from Lidia!
Joshua Emyr . 2025-03-15
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Our server, Lidia, was brilliant and very welcoming into the restaurant. The food came quickly and the service was impeccable! Top marks from the three of us for Lidia and the food!
Danny Baylan . 2025-03-15
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Brilliant service, friendly and professional 😊
Hannah Monks . 2025-03-15
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Great service and atmosphere. Lidia looked after us brilliantly!
lauren hill . 2025-03-15
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Lidia absolutely super so attentive and friendly.
Millie King . 2025-03-14
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I’m a platinum club member and absolutely love coming to Gusto at Alderley Edge with my family. The food is fantastic and service is outstanding. Lydia served us today and is always so friendly and helpful (as are Jack, Frankie, Ben and Emily and the rest of the team).
Sharon M Lewis . 2025-03-13
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Fabulous meal. Great atmosphere and excellent service (thank you Vikki).
S B . 2025-03-12
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Lydia our exceptional waitress was so friendly and so professional. Her kindness and work ethic was above and beyond. Lydia is an incredible ambassador for Gysto Alderley Edge.
Gill Harrison . 2025-03-12
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As always, never fails. Lidia was great and the food was perfect! Thank you 🫶🏼🫶🏼
Kim Minchin Jewellery . 2025-03-09
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Great service, thank you Vicky. Dave
Dave Vosvenieks . 2025-03-09
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Lidia was fantastic a real asset we will be back for sure ❤️
Toys and Amelia Brocklehurst . 2025-03-06
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A very classy nice restaurant. Warm welcoming, followed by an excellent service by jack, with a lot of attention to details on order to please you. Will see you again guys
Nahid Islam . 2025-03-04
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Amazing service every time I go in here served by Lidia nothing too much trouble good and drinks were fabulous. Had Sunday Roast, Yorkshire Pudding and cauliflower cheese just gorgeous 💝
Lynda Bradbury . 2025-03-02
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Looked after by Lidia today who as always was fantastic !
Dan Pass . 2025-03-01
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Lidia was amazing and lovely person. We had a great time in Gusto Alderley Edge
Hossain Hossaini . 2025-02-28
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Vikki looked after us tonight, she was amazing , very helpful and a lovely personality
Simon Jones . 2025-02-27
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Jack our waiter was very knowledgeable he was pleasant and very personable. Food and service was excellent would highly recommend. Well worth a visit I will be back
Susan C . 2025-02-25
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Booked bottomless brunch with my husband. Shown to our table by the most miserable manager ever! Table was surrounded by other tables so close I had another mans bum crack practically on my chair! I asked the manager Macbeth for another table was told none available so sat down and put up with said bum crack to my right! Food was nice drinks were lovely A booth and two other tables were left empty the whole time we were sat there! Wouldn’t go again
James c . 2025-02-12
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Both Connie and Olivia were excellent. Restaurant GM was organised too. Thanks a lot, on behalf of the group.
Luke Cuff-Burnett . 2025-02-08
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Nice atmosphere but very packed on a 50% discount night. Went last week and the food was not very hot. I think it's because it was so busy.
martin bass . 2025-02-04
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Gusto hosted an event for our community group in their upstairs area. The venue was lovely, and meticulously prepared for us, with our seating arrangements organised to perfection Ben was the perfect host, ensuring we had everything we had requested, and some we had forgotten! All the staff were attentive and helpful, and went out of their way to make the evening a success. Thanks Gusto - we will be back soon.
Stewart Dyer . 2025-01-30
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Had a great meal at Gusto Alderley Edge on Sunday. Thanks to Olivia and Ben and all the staff. Great food, fab service and a great atmosphere. I love being a Platinum member as we get 40% discount on the food. My particular favourite dishes are the scallops and the tuna. This is the BEST Gusto by far.
JD . 2025-01-30
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Fantastic service on a hugely busy night, absolute credit to the staff at Gusto. Exceptional customer service.
Craig Jones . 2025-01-28
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The food was only bettered by the service from the fantastic staff. Would definitely recommend!
Jason Osborne . 2025-01-26
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Simple evening, service was great. Kind waitress, attentive. Took a while to pay the bill it was a nice evening but nothing special.
relizag . 2025-01-25
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Had to wait 1.5hrs for our main dishes to arrive. Food was mediocre and was served lukewarm. Staff were friendly but sadly not attentive enough.
Alexandra . 2025-01-24
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I have visited many times to Gusto Alderley Edge, always have had excellent service and food
Tricia Squire . 2025-01-23
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Booked a table for 3 people for a work meeting, my guests arrived and were told ' oh sorry, kitchen is closed due to problems. At no point whatsoever did anyone try to call me to let me know. When I called the restaurant I was casually told they had called everyone. No apology and the girl was quite rude. No. I would not recommend
Sarah Stokes . 2025-01-21
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Service was very slow we waited for over an hour for our main courses. Food was average at best. It was my son’s 21st birthday celebration. We gave them a cake to bring out after the meal, I had to ask 3 times for it to come out as we were fed up waiting for 40 minutes. We eventually gave up and took the cake home as the moment had be ruined. Terrible service 3 staff on for a full restaurant wasn’t good enough. A Complete waste of money.
Andrew Scott . 2025-01-20
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Brilliant evening just spent in Gusto, Alderley Edge. Great food, even better price. Our lovely young waiter Jack was very attentive and also sorted out my Gusto rewards account in 5 seconds. I had spoken to Ben the manager and Harriet at customer services who had been trying to sort for over a week. Apparently I was using a very old training ap that was on my phone.
Linda Connolly . 2025-01-15
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The venue in Alderley Edge has a very pleasing aesthetic. The staff were all very attentive without intruding, they were extremely helpful and friendly, wanting you to have the best experience possible whilst there. The food was cooked well and it was very flavourful. Overall it was a pleasant experience. Duck had been removed from the A la carte menu, which was a disappointment for both of us. The restaurant is child friendly and has good accessibility for any one who may be less mobile.
Foxy Fox . 2025-01-15
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The restaurant was full downstairs so potentially had a good vibe. However it was so cold my wife ate with her coat on. Spoilt the evening. Upstairs was lovely and warm but that section was closed off- we did ask to move but we were told that it was not possible. Food was high quality with average service. The January offer of 50% off the price of food was appreciated. Come on Gusto on a cold night open upstairs and keep your customers warm.
Physnova . 2025-01-03
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Booked for one time and had to move it twice for personal reasons. Stood at the door was ignored by the staff - went to find someone and they said table wasn’t ready and go to the bar - this is a ploy to generate revenue I presume - didn’t want to do that and it doesn’t incentivise the staff to quickly prepare the table - when I said I would like to go straight to the table was told don’t know yet - with attitude I left immediately
Jonathan M . 2025-01-03
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We came for the offer of 50% off food . We had 2 mains & 2 kids meals 2 glasses of wine & 2 lemonades . The bill came to £108 with 50% off ! Apparently the deal does not include kids meals . My ravioli was 5 squares and had a very odd taste my daughter had the ragu which tasted like the pepper pot had been dropped in it . Couldn’t fault the service but the food standard was very poor and considering it was 50% off was extremely poor . I wish I’d cooked at home or gone elsewhere and paid full price as it’s was a total rip off ! You need to state clearly that kids meals do not qualify for the Jan discount . Would never go back and would not recommend
helen . 2025-01-03
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Too loud and noisy. Very difficult to have a conversation with friends while eating. Pizzas were burnt but slow service. Good for GF requirements.
Elizabeth Curphey . 2024-12-30
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We were guests at our daughters birthday and one couple of a party of 12. The waitress was attentive, without being obtrusive, the starters and meals arrived promptly, without feeling rushed. Everyone agreed that their meals were cooked perfectly. Also a tiramisu with a candle was given to my daughter in honor of her birthday, a nice touch. The bill was divided amongst us efficiently and accurately. A very enjoyable evening.
duncan edwards . 2024-12-27
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Yet again very slow service , 1 hour and 30 minutes to wait for a burger and 2 pizzas! Sat on a table in the corner out of the way, no one came to take our order , then the long wait for the food, too busy and not enough staff . All the tables around us got their food before us even though we were there long before they had arrived. We won’t be going again, plenty of better places in Alderley with much better service. Service charge already added to the bill, what service! Disappointing evening out.
Adele Turner . 2024-12-21
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Disgraceful Waiter and Bad Food Quick lunch ruined by the ridiculous behavior of the waiter, who said his name is Ben, and the Manager. We were polite from the start, but Ben’s attitude was disgraceful. When I calmly mentioned the dish wasn’t to my liking, he raised his voice and acted like a child. His behavior was not just unprofessional it was pathetic. We gave Ben every chance to handle things properly, but he got defensive and spoke to my wife in a completely unacceptable way. If she hadn’t calmly put him in his place, things could have escalated. I stayed calm, as I always do, but it was hard not to remind this weird waiter of some basic manners. The food? Inedible. The veal came with a sauce so tart it tasted like apple cider vinegar, and one bite gave me an upset stomach. Avoid this place unless you want to eat bad food and be insulted by a geek pretending to be a waiter.
Ashley Wood . 2024-12-19
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AGGRESSIVE MANAGEMENT - AVOID! if I could have put 0 here I would for the manager. Earlier today at Gusto in Alderley Edge. The behaviour of a manager, was not only unprofessional but deeply upsetting. During our visit, my partner ordered veal with white wine sauce. Upon taking one bite, he found the sauce bitter and sour, describing it as the worst thing he had ever tasted. We politely informed the manager about the issue immediately. While he offered to replace the dish, we declined as we were in a hurry and instead requested a takeaway box for my pizza. The manager’s attitude quickly turned unnecessarily rude and unprofessional. He appeared dismissive of our concerns, which we found highly inappropriate and unrepresentative of Gusto’s standards. His demeanour was immature and seemed deliberately aimed at making us uncomfortable. As we waited for the bill, the manager stood with two female staff members nearby, gossiping in a manner that was clearly intended to intimidate us. To our surprise, the diners at the table next to us leaned over to express that the manager “wasn’t happy” that we did not like the food. This affirmed that our calm and respectful feedback had been mishandled. When the bill was finally brought, we noticed the veal remained on it. I respectfully asked for its removal, explaining that the dish was inedible due to the sour and unpleasant taste of the sauce. I didn't dispute the service charge and £1 donation at this time. Rather than addressing this matter professionally, the manager raised his voice, dismissively claiming that it was “not his problem” if we did not like the food. He argued that because my partner had taken one bite, the dish could not be considered inedible. When I asked if the manager had tried the sauce himself to understand our concern, he abruptly snatched the receipt from my partner’s hand in an aggressive and highly unprofessional manner. While he reluctantly agreed to remove the veal from the bill, he continued to act inappropriately, shouting at us, “Don’t bother rushing back.” I was deeply embarrassed and humiliated by this interaction. I was shocked to be treated so disrespectfully and aggressively in what is meant to be a professional dining establishment. When I asked for his full name and his manager’s details, the manager was evasive and reluctant to provide this information. He finally gave a name and an email address of his manager (which surprise surprise has bounced back as non existent). At this stage we felt too uncomfortable to ask for the service charged to be removed,due to the manager’s aggressive demeanour. We paid for everything except the veal and intentionally left the untouched pizza in its box on the table after paying, as we were astonished and disheartened by the way we had just been treated. I trust that Gusto takes such matters seriously. I am requesting a full investigation into this incident and that appropriate action be taken, including consideration of whether this individual is fit to represent your brand in any capacity.
samantha quinn . 2024-12-19
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We had booked to take our parents out for a Christmas meal. We chose the festive menu. Two starters were OK, the smoked salmon plentiful and the dill cream very nice. The mushroom bruscetta was dry, the toast was hard. The main courses arrived on cold plates and the food ranged from absolutely cold (chilled) to warm, not hot at all. The waiter was excellent and quickly took the plates away and arranged replacements. These arrived after a while and although the plates were tepid, the food still wasn't hot (worrying) and not pleasant at all. We spoke to the manager and the main courses were refunded. We didn't stay for dessert or coffee. We still ended up paying £85 for a bottle of prosecco and 4 starters. A waste of money. A very disappointing treat for our elderly parents who struggle to get out. Sadly, our Christmas treat was ruined.
Jane Sibbitt . 2024-12-17
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We ordered Turkey. Well it was the worst turkey dinner Iv ever had. Totally dry over cooked turkey barely any gravy couple of tiny potatoes and some soggy over cooked disgusting brussel sprouts. Couldn’t get anyone to come over and get us another drink so we left. Bill had service charge added on already which we asked to be removed
Helen Taylor . 2024-12-12
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Food was brilliant, lots of good choices. For a starter, main, dessert and drink we spent about £38 each. Service was a little slow towards the end of the night, but it seems this is a common thing nowadays. We had very friendly staff. The restaurant was decorated lovely - modern and cosy - with nice music too. Shame we got unlucky as there was a group of about 18 teenage boys being very loud and shouting throughout the evening.
Emma . 2024-12-11
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Amazing food and cocktails, our waitress Lidia was so so lovely, great service from her :) x
Emma Milligan . 2024-11-28
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We had a really lovely time at Gusto. The food and service were excellent! A special mention for Jack, who looked after us all night. Nothing was too much trouble for him and he provided great service! We will definitely be back!
Stephen Case . 2024-11-27
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A great night upstairs at the wine tasting. Fine Italian wines, a super room, excellent service, we will be back!
Kelvin Briggs . 2024-11-27
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We come here a lot and we love it! It’s the best Gusto in the Manchester area tbh. Vicky is always super nice, thank you very much
Find Zen Yoga . 2024-11-25
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We came to try the Sunday Lunch, it was really busy and everything was spot on. A test is the quality of the vegetables and they were perfectly done. My husband had Roast Beef and he said it was lovely. Get in quick as they are flat out busy and the staff are brilliant - our waiter said ‘he loves working at Gusto’ its shows, well done team
Abi Macleod . 2024-11-24
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Had a great time, Vicky was amazing, attentive and thoughtful, definitely recommend
Tegan Bettany . 2024-11-19
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Our server Vicky was an incredible hostess, an incredible lady and a wonderful server! It was an incredible night, thank you for looking after us so well!
Grace Murphy . 2024-11-19
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Fabulous evening out with friends. Food was amazing and the service excellent
Anne Ford . 2024-10-30
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Very laid back bar, little pricey, customer service very friendly!
Tinag Greally . 2024-10-26
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Excellent food and service with a good atmosphere and surroundings.
David Farrar . 2024-10-23
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Gusto is a nice place - they are all the same so you know what you're getting. Ben, from Liverpool is great, friendly and helpful! Thanks Ben.
Charl E . 2024-10-21
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Vicky served us great service nothing was to much trouble. all round 5 star would go again thanks for making are night Jonathan
Jonathan Vickers . 2024-10-21
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Great service great food Been out for lunch with my wife and qe had such a lovely time...! The food its always soot on and the new dishes are just amazing...! We were look after by Lidya like Royalty..! Congratulations on the new staff too..! Emely was really friendly and always had a smile on her face...! It was great to see the restaurant full of families having their Sunday lunch ...! We are Sunday guests but the experience repeats every sunday...! Well done Gusto ...!
MRLMRDSM . 2024-10-20
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The young lady Nicole was fabulous in Alderley Edge!!
Ashley Barlow . 2024-10-17
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We’re visiting from South Yorkshire for work purposes. And honestly we can say absolutely everything about our experience was A grade. The best of the best. The food was astounding. We had creamy mushrooms and bruschetta for starter and they were both great, but the mushrooms were otherworldly, a Ragu and Arrabiatta for mains and both were astounding. For dessert we had a bombolini with salted caramel ice cream and pistachio crème brûlée. Again both astounding. Whilst the food was all amazing by far the best part of our visit was the incredible service from Vicky. There’s nothing better than someone who is great at their job. Refreshing to have someone so.
Samuel Watson . 2024-10-11
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Another fantastic visit as usual our party of 18 were all very happy with their food and the service we will be back very soon
Samantha Smith . 2024-10-08
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Went for an organised company meal. For a 3-course set meal for almost 40 people, the service was organised and very welcoming. The food was beyond what I personally expected it being a set meal. Drink prices were decent as well, considering it was in Alderley Edge. Big thanks to Ben (GM) who was the point person from arranging the meal to welcoming us and Jen (service staff) who ensured we were taken care of on the day!
Karen Ello-Edge . 2024-10-08
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Dinner was fantastic, we took advantage of the platinum card offer which has been extended to fridays for the month! Everything was so tasty, but i must make special thanks to iur server, Lydia. She was so personable, had great reccomendations and really looked after us. We will be returning, thankyou 😁
Maisie Billson . 2024-10-05
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Our first time here and was well worth the visit. We only had a light lunch but it was amazing. Super friendly staff, very knowledgeable, very help and nothing to much trouble. We will certainly be going again.
Paul W . 2024-10-01
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We have dined hear several times this year along with getting takeout and the food is always very good we dine with a large party of 25 and the food always arrives at the same time, hot and delicious. The service is always outstanding and Emily and Jess always go the extra mile. We have used the upstairs restaurant for meetings and the space and set up is great. Most recently went to their Christmas showcase and can’t wait to come in for Christmas lunch. We can’t recommend this place enough fab for work meetings and meals
Samantha S . 2024-09-29
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Fantastic experience. Food was delicious and there was a good pace to service ensuring we had drinks at all times. Our server Vicki was fantastic and her personality was a delight. She was joyful and certainly added to the meal we enjoyed. I highly recommend the brunch punch drink.
812611 . 2024-09-28
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Great service, very on the ball with attentiveness. Vicki was amazing :)
Peter . 2024-09-28
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Great service from Jack couldn't be more attentive. Food was lovely will definitely be back
Zoe Jones . 2024-09-28
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Just joined the Corporate Platinum membership and invited to a drive out with @PorscheStockport and Gusto we drove to Knutsford for Starters AlderleyEdge for mains Didsbury for Desert such a fantastic day
Lynda Bradbury . 2024-09-26
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Vikki provided exceptional service. She was polite, friendly and has by far given the best service we have had in any restaurant in a very long time.
And B . 2024-09-24
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Absolutely wonderful place to come as a couple or as a family. The staff have always been really attentive to us and in particular our son who is SEN. The food had always been more than beautiful, presented, taste and portion. The atmosphere is lovely and we keep coming back monthly because its the perfect place for a lovely night out, time together and 10/10 food!
Rebecca M . 2024-09-23
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Lovely experience, the food was cooked to perfection and the waiter was really attentive We visit almost monthly due to the atmosphere, how amazing the staff is with our son and how wonderful the food is!
Rebecca Mannion . 2024-09-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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658 Opinions
Visited April 2025 on Easter Sunday with my mum when we should have been booked into Sutton Hall who cancelled on us last minute ! My mum rang The Coast explained our situation and they reserved us a table for 3:30pm - we arrived early so sat outside in the sun perfect ! Great overall experience , food was average ! Great ambience! At times service was hit and miss - I presume it was the female manager in charge , who did a fantastic job and the male bar waiter was fab ! the young waitresses let the restaurant down with their attitude. Overall it was good !
510 Opinions
Meh, so slooooooow. After hearing about the hype, I was really disappointed. The menu was, in my opinion, limited. Our first choice of main was sold out, at 7:30pm, hardly late for a Saturday evening. The suggested alternative a seafood risotto took approximately 45 mins and when it came it was saltier than the Dead Sea. The waiting staff were lovely, but too few and rushed off their feet.
44 Opinions
Visited Valentine night warmly welcomed and duly seated. The venue was nicely appointed and warm. Drink orders taken and duly arrived. A set menu for the night was the only option and items were chosen. A 3 course meal was £34:!! Plus the steak was an additional £10. The meals arrived starters very nice but the steak arrived in the centre of the plate and a side portion of chips. Not a garden pea,tomatoes or a single mushroom as all these were again extras. The steak was very tender but one undercooked. The sweet we chose the supposedly a”Tiramisu” but it arrived nothing like it at all. In fact I believe it was wrong to call it that. The only relevance to a Tiramasu was “the lady finger sponges” 3 covered in a lemon flavoured coloured cream. The waitress service was excellent very pleasant and polite young ladies. At the time we ate there were several empty tables that I am sure if prices had been reasonable would have been taken ( personal opinion)
1059 Opinions
The restaurant was relatively busy but the waiters told us that we could stay only for 1 hour as it was fully booked. We realised that this was not the case. The restaurant was 50% busy and was even less occupied when we let. The waiters happened to be in a. Extremely bad mood, and this can happen to any of us. Life can be hard.