Based on 1.896 opinions finded in 3 websites
Based on 1.896 opinions finded in 3 websites
Nº 898 in 1309 in Cheshire East
Nº 36 of 45 Italian in Cheshire East
Opinions
Vegetarians avoid! Gnocchi is absolutely disgusting, it’s floppy and sticks to every bit of your mouth. The olives are cheap, the sauce has no distinctive flavour and is far too thick. I was offered Parmesan even though it’s made with meat product and that’s even on the menu in seal marked as vegetarian. The rice balls smelled of unclean fat and again are gloopy. The tables are cramped and the tablecloth was actually dirty even though we arrived at lunchtime, not that there’s ever an excuse. Then they have the cheek to add a service charge to the bill without mentioning it! The staff were nice but the food was not.
K T . 2024-10-19
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Perfect place for celebrating. Cocktails and wine choices are great. Set in an old style building which gives a great atmosphere. We usually travel into Manchester for this type of quality so it's great to see this level of service and quality closer to home. The birthday singing is fun! Our server Megan clearly loves what she does and nothing was too much trouble which makes a massive difference.
Robbo 636 . 2024-10-16
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Lovely place, it has a great atmosphere and lovely staff. We didn't eat there but plenty of people were and the food smelt and looked delicious...definitely will be dining there next time were up that way
Barbara Hewitt . 2024-10-14
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just back from celebrating my mum's 84th birthday, 13 of us had a fantastic meal. Management was very attentive without being over the top. must mention Meaghan our server, for outstanding customer service, actually the best customer service I think I have ever had. What an asset she is to this restaurant. thanks, Meaghan for making it extra special.
Glynn crompton . 2024-10-13
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Very enthusiastic staff with passion for service and food. Lovely area, some of the best presented and varied Italian menus, all done very well. The crab is a bit small, but every item is done perfectly well, and the portions are large. A large selection of alcohol and they even accommodated the children and elderly well. A real 5 star in this area.
Edward Roscoe . 2024-10-13
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We had a lovely meal here this evening. We all enjoyed the food, service & atmosphere. The food is not too expensive and there is an extensive choice of drinks. One negative is that the music is very loud so can make having a conversation is hard going if there are a group of you.
Wendy Williams . 2024-10-12
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The menu is fairly wide and of good quality. Staff are friendly and provide a professional service. Music is a little loud in restaurant so makes it bit difficult for conversation. Good for children in summer with outside play area.
David Williams . 2024-10-12
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Could not fault. Polite, friendly service. Excellent food and very attentive. Good with kids too.
Andrew Bode . 2024-10-10
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I came in with my boyfriend this evening, I had never been before and had really high expectations as members of my family have been and have said it was lovely. However we had booked to go to cinema for 9:40 and our meal was at 8pm and we don't spend too long at restaurants meaning we knew we had more than enough time . We arrived on time and still ended up waiting 20 minutes for our table whilst the servers were trying to take our food order when we hadn't even sat at the table. We had asked for a garlic bread to come with the mains and everything all together and we were sat at the table with the garlic bread before I got someone's attention around 5 minutes later to ask where our mains were. By that time the garlic bread had gone cold and the lasange I had just didn't really live up to the expectations I thought it would. The restaurant was also extremely hot and I felt very faint as the windows were closed and we were seated in an enclosed corner. Overall I'm a little upset and like I said I had really good expectations. I work in hospitality myself and I can understand it can be frustrating but it wasn't the best of experiences.
Alysha Southern . 2024-10-04
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Our go to place now, regular takeaways and sit ins, never disappoints!
Ian . 2024-09-17
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Our go to place now, regular takeaways and sit ins, never disappoints!
Ian . 2024-09-17
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Front of house Staff were inattentive and distracted. Appalling service. Shame because the food was very nice and not over priced. Adult family of 7. I won't be spending my money there again.
Dennis Leck . 2024-09-15
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Front of house Staff were inattentive and distracted. Appalling service. Shame because the food was very nice and not over priced. Adult family of 7. I won't be spending my money there again.
Dennis Leck . 2024-09-15
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Great place to book a birthday! The staff singing happy birthday is fantastic and hilarious. I've never seen three birthday dinners in the space of an hour. Amazing food, big portions, and very reasonably priced. Beautiful setting and great atmosphere. The restaurant is a big building by some country so we had a walk before our reservation. 10/10 recommend
Amina Dadipatel . 2024-09-14
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Lovely meal , staff are great and friendly
pauline marsden . 2024-09-10
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100% excellent. Megan our waitress was extremely pleasant and efficient (management potential most definitely). First class food, lovely ambiance, highly recommend. I am not a fan of service being put on the bill as I like to reward staff personally. I hope the said service charge reaches the staff. Will return as it is one of the nicest restaurants in the region.
LightPacker778071 . 2024-09-04
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Table booked for 7pm. Agreed to have a drink as the table wasn't quite ready. Got the drinks at 7.15pm from a bar that was stacked with glasses waiting to be washed. Given menus at 7.30 ( still in the bar sitting at a table that hadn't been cleaned). At 8pm we decided to leave having not finished our drinks. Offered to pay for our drinks ( 1 large red wine, 1 white wine and soda, 1 non alcoholic lager and 1/2 pint of lager). We were charged £15 and told that was an £8 discount. Clearly the drinks are expensive. There was no apology. Didn't get to sample the food which was a shame as last time we went it was delicious. In summary they were clearly overbooked and or understaffed. Management needs to look at yesterday evening and see what lessons can be learnt. We are frequent visitors to family and friends in the area and I don't think either us or our family/friends will be booking at Luciano's again.
MargaretShaw . 2024-09-01
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Terrible management - massively overbooked. Weren’t seated until nearly 45 mins after booking time and that’s only because we had insisted. Starters nearly 1.30 after booking and mains nearly 2 hours later. Managers sending in serving staff to apologise because they knew they were completely inadequate in terms of management of a restaurant. Toilets queues, smelly and barely any running water. Food was fine when arrived. Plenty of other better places. Never again.
Adventures201765 . 2024-08-31
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Delicious pizza. However i would question the pricing policy on the beer. I paid £3.50 for half a pint of bitter. A pint of the same drink was £5.50.
FlorentinePogen . 2024-08-20
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Really good food let down by poor service.....
kevin . 2024-08-18
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The food was very nice and tasty. The problem is there’s not much for your money . I had a rack of lamb which is meant 3 pieces of lamb and the roast potatoes was 3 bits from one potatoe wish I had taken a picture of it. My partner she had chicken and fries which was ample for her and was very nice. I had some of her fries because I’m still wondering how they could of called it a main what I had and for price it was a bit pricey been better with a few more potatoes and maybe some veg.
Vince M . 2024-08-18
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We celebrated our daughter’s baptism at Luciano’s and it was excellent. We had a large party and the food was outstanding and didn’t run out, despite there being some hungry mouths! Also, we had two people with allergies in our party and they catered for them superbly making special dishes. We had our own section of the restaurant but didn’t feel forgotten by staff who were continually clearing away, bringing drinks and making sure the party was perfect. The playground is exceptionally well maintained and kept the kids occupied! Thank you so much for all your hard work in making our special day so wonderful, many of our guests said they will be returning with their families!
Alexandra Szafranski . 2024-08-12
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I was pleasantly surprised by the delicious pizza. Much better than many pizzerias in Italy. Very kind staff to fulfill our requests, we had two children with us. I will definitely come back to try more.
Andi K . 2024-08-10
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Lovely restaurant, food was great, staff were amazing, will be back again soon 😀
Rachael Hugo . 2024-08-07
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Was good. Lovely service and food
Louise Merrick . 2024-08-03
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Fabulous food. Attentive polite professional caring staff. Lovely atmosphere.. highly recommend.
Susan Davies . 2024-08-03
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From the minute we walked in the staff were friendly and welcoming. Very clean and great atmosphere. Food was excellent and just right amount of food. Couldn’t fault anything even the bill was lower than expected. Definitely recommend and will most certainly be back.
Carl Bate . 2024-07-27
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This is the best Italian restaurant in This area
Susan . 2024-07-25
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We came from Canada for my sister's graduation, 20 or so of us had dinner here. The swordfish was so good and servers were constantly present. My whole family really enjoyed it here!
Stacey . 2024-07-24
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Great food. Staff are always very helpful. Disappointed there is now a service charge on the bill of around 10%. This wasn't there before but the food is very good
Oliver . 2024-07-16
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I couldn't wait to try the food here, my husband tried the Pizza with chillies (which he didn't ask for) so he couldn't eat it as chillies do harm to his hiatus hernia and they told him ,"oh it comes like that, if you want plain, you have to ask for plain".I'm,m sorry but pizza is pizza 🍕 if he wanted chillies he would have asked for chillies but he didn't. Then it came to my chicken in white wine sauce which was way too watery. As far as I'm aware, chicken in white wine sauce is thick? And even though the restaurant said he doesn't have to pay for his pizza, I still had to pay for mine and I don't believe the staff were very happy with us at all. But we won't be going back. Service charge on top of the bill was too expensive. We never got a service charge teaching high school kids and that's way harder!
Isabel Eden . 2024-07-12
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Lovely Italian food. Good outdoor and indoor seating. Lovely location away from the city but not too far away.
Dilip K . 2024-06-28
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A nice relaxed dining experience for mid week - relatively quiet, but I know at weekends it's buzzing and may not suit some people . Good authentic Italian recipes, bar area available to start your evening off with a drink and review of the menu. Overall excellent as usual.
neil adamson . 2024-06-22
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The team at Luciano's were really good. And the singing for my 40th birthday was exceptional.
A Fash . 2024-06-19
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Great food and service by professional waiting staff. The food was lovely, waited a bit but the effort made by the staffs ensured we never felt ignored.
Ian Chapman . 2024-06-17
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Went here for dad’s birthday and let me tell you now this was the best restaurant I’ve been to for a long time. The food was outstanding , the managers on door were friendly and welcoming , I sat in the bar waiting for family members and was immediately greeted by a staff member with menu’s to look at and a drinks order . After being escorted to my seat in the restaurant I was then greeted by a lovely young girl called Megan who was very knowledgeable and clearly knew what she was doing , then my beautiful food came out by a tall ginger lad who was unbelievably polite and constantly checked if the food was okay . Must say lucianos is employing the correct staff !!! Congrats !!
Darren S . 2024-06-17
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Came on Father’s Day, we hadn’t booked but this was no problem as we were accommodated and seated at a table quickly. The food and service was excellent, delicious sea bass and tiramisu, great atmosphere, busy & thriving. My mum mislaid her handbag, staff were concerned and helpful, all ended well, our thanks and apologies.
Catherine P . 2024-06-16
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As locals, we come here often. Great service, served by Megan last night who was professional, friendly & kept drinks flowing. Food was exquisite. Will remain one of our favourites ❤️
El T . 2024-06-14
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Great service Great food And a lovely evening Would highly recommend As we have never been disappointed every time we come PSTry the dessert cocktails there amazing
Navigator43361493513 . 2024-06-14
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After passing this restaurant many times we decided to stop for lunch. We were very impressed by not only the decor but especially the food . It was superb , the lobster spaghetti was so good that we asked for some of it to come home with us , which was sorted in seconds Very friendly staff , quick service , exceptional food with amazing cheesecake Will defo be back
Kay R . 2024-06-12
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Lovely meal service was excellent 👌
Glynn Welsby . 2024-06-09
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Had a really nice family meal with extended family, staff were attentive and the food was delicious with plenty of choice on the menu. The outdoor play area was an added bonus for the children also!
akmamsa . 2024-05-29
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A very Happy Birthday meal. The team really made it special for us. The food is delicious, with plenty of choice on the menu. The atmosphere is vibrant but not overpowering. The restaurant and bar area are very classy. The outside area is well kept. Big car park which is needed for this popular restaurant. It's great for a special occasion or an intimate dinner. The team were certainly in good voice when singing 'Happy Birthday' to me. A lovely touch.. Thank you. See you again very soon.
Jan Armstrong . 2024-05-28
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Fabulous meal out with my wife to celebrate her Birthday, the Restaurant Choir were in fine voice. A great experience.
Alan Armstrong . 2024-05-27
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As a first time visitor on Bank Holiday lunchtime, I have no complaints. Everything, and I mean everything was faultless. Lunchtime table for two as a walk in, staff welcoming, waiters and waitresses very polite, attentive. The service was fantastic. The food was superb. A starter, two mains, two desserts and a drink for less than £35 pp. Absolute spot on. We will return for a nice evening meal and a few glasses of wine without a doubt
Rick Robinson . 2024-05-27
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Me, my husband and 3 year old went for lunch, didn't have a reservation and they were really accommodating, friendly, great service and wonderful food. Will be coming again soon!
Leonora Morton . 2024-05-24
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Amazing experience today, not been to the restaurant for about 5 years but after today will be back. Food delicious, very courteous staff. Great afternoon with friends and made extra special by this dining experience
Carry D . 2024-05-21
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Yeh it was OK. Went for food after a big walk. I had the pepperoni pizza which was alright... admittedly my perception of most pizzas is they are all very similar, so I'm probably not the best judge. The food did take aaaaaaggggesss to come tho,but maybe because it was a bank holiday, but it did look big enough/not full enough to cope. Some of the others said their fish was pretty dry too, as was my kids chicken goujons.
Gareth George . 2024-05-14
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Lovely food, lovely atmosphere. Never been here before, we booked for a birthday meal, which turned out to be a very nice choice. All staff were friendly and helpful. The food was tasty. Lots of variety to choose from. Looking forward to returning.
Eleni Payg . 2024-05-03
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Great service from friendly staff
Alan Alty . 2024-04-30
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Nipped in for lunch one day and Peter Kay was in there with his family.
Matt W . 2024-04-29
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Delicious food, nice atmosphere, reasonable prices!
Katarzyna Kondek . 2024-04-27
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Just really disappointed with the service, it was recommended so not sure we will return, had to wait half an hour for a desert spoon, then when we ordered coffee they totally forgot about us so it took an hour atleast .... not good
maxine halpin . 2024-04-25
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Went for our anniversary tonight and it was awful, feel like we wasted our night. We waited 45 minutes for our starters and when they finally arrived they were wrong waited another 40 minutes for our main courses and I only had lasagna, it wasn’t hot and it was dried up. My husband had beef which was tasteless and should have been roast potatoes but they were boiled potatoes. Will never go again! There seemed to be a lot of people waiting long periods of time tonight.
Sarah Southworth . 2024-04-23
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Amazing time and such wonderful staff made our anniversary so special well done
Denise Sewell . 2024-04-21
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Absolute class! Service was impeccable. Food was delicious!
tracy chapman . 2024-04-16
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Great food as always and a lovely place to visit
Dean Taylor . 2024-04-16
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Atmospheric place. Lovely staff. Food i couldn't fault. Totally reccomend.
Kieran Dandy . 2024-04-14
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This place is a cut above the rest in every way. Superb
Chris Wilson . 2024-04-14
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Excellent food, excellent venue, excellent value. My only negative comment would be that after taking us to our table, it was almost an hour before the food arrived, which made it difficult as we had a 6 month old and a 3year old with us. However the welcome was good, the staff polite and professional. I would definitely go again. The menu was very varied and the food quality excellent. Everyone in our party enjoyed their meals. Though my grandson said the yorkshire puddings were not as good as mine. I think he was trying to score Brownie points 😂😂😂 Thank you for an enjoyable experience.
angela Dickinson . 2024-04-14
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first time visiting luciano,s wont be my last lovely place, lovely food, and friendly staff.
Jill Stonier . 2024-04-13
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Fantastic meal,great welcoming staff and a lovely location,we were a group of 12,all meals piping hot and well presented.
David P . 2024-04-10
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One of my new favourites :) Not the fastest, but we were not in a rush and we had a great time. The surroundings are beautiful.
Carren Bell . 2024-04-01
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Super helpful and fantastic food- 100% recommend
Pete . 2024-03-27
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Excellent restaurant with friendly and attentive staff. Beautifully cooked and tasty food. Very reasonable prices
Stewart McGarrie . 2024-03-25
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We ate at Luciano last Saturday night, there was a large party of family went for a birthday. All of our guests enjoyed their meals, but nearly all had something to say about the staff. At the end of the night I just paid the bill and went home. It wasn't until the next morning when I got asked about the bill that I noticed a discretionary 10% service charge added to it, as you can guess with a party of 12 people with meals and drinks it was a good amount. I have looked at the menu and just under the allergies' information it says about this but it's not that noticeable unless you are looking for it. We were not asked if we wanted to pay this which I find unreasonable and therefore I have decided that we will not eat here again .
Robert Tong . 2024-03-19
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The food was fabulous. I got a Margherita Pizza and a salmone Giallo. The desserts were also amazing. I got an Italian Vanilla Pannacotta. The staff were very friendly. I recommend to have the salmone Giallo. I would definitely come again.
Rayan . 2024-03-19
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Excellent food, brilliant service 👌🏼 nice atmosphere would recommend. We went on mother's day, we would definitely go again.
Jackie Hamer . 2024-03-12
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Our first visit to Luciano's at the Millstone mid afternoon and I strongly recommend you visit. Francesco was brilliant and funny, the food is excellent and the wine too. We will definitely be going back. Thank you.
BESTEST DADDY . 2024-03-12
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Superb family birthday meal,and all the staff were wonderful highly recommended.
Keith Pritchard . 2024-03-11
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Good food friendly staff and cool vibe
Pablo Wins . 2024-03-11
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Was being brought here from the age of six weeks old till ten yrs old as my late mother worked there from 1954 to early 1965.came back two weeks ago with my friend for lunch.the food was really nice.the staff very friendly and helpfull and let me reminise how millstone was when i was very young the atmosphere was nice.
Veronica Yorke . 2024-03-07
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Absolutely superb. The vegetarian food is delicious and the service impeccable. A real treat
lucinda allwood . 2024-02-26
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The waiters singing happy birthday to someone was a really nice touch
Denise Pelham . 2024-02-25
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Very popular venue , excellent parking facilities , very warm welcome staff are all helpful and pleasant, the food is amazing and the service is first class 😀 prices are very good value . You must book on the busy nights . Fantastic family friendly venue will most certainly be coming back very soon.
Eddie Hilton . 2024-02-25
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We arrived at 7:20:pm, table booked for 7:30 pm, the restaurant was extremely busy, you don't mind waiting 5 or 10 minutes, but come on people 48 mins wait is a little bit Ridiculous in the extreme. When asked, I was informed that the table was being cleared and set up again, then we was informed that the diners was just paying their bill, excuse after excuse, three children in our party of eight, two wasn't all that bothered, the other was is only two yrs old. It was a special night as it was our daughters birthday and we was as celebrating. The food was excellent, and plentyful, the service was quick and the atmosphere was great, however as I say, the waiting by was a massive bug bear,you might have thought that booking 3 days in advance, that the restaurant would have made plans, but it would seem that they was a little under prepared, not enough forethought or planning. All in all I give them 4 **** I don't mind waiting but 48 minutes is way over the top !!!
Michael Dickinson . 2024-02-25
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Never had a bad experience the food the staff always fabulous
Chris Atherton . 2024-02-24
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Nice place this, food was very nice. I can recommend the calzone. The garlic bread with cheese was a great start to our meal. We were well looked after and we finished off with a really nice coffee. We'll definitely be back, lovely smart decor and cozy feel with a large bar and plenty of seating in the restaurant and bar area.
adam holden . 2024-02-21
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First time in here absolutely lovely staff and amazing food will definitely be back xx
Carly Burgess . 2024-02-17
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food really nice, venue excellent and staff are great. Very busy on Valentine’s Day but has no problems at all.
Andrew Seed . 2024-02-15
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Food is brilliant, service is great, love it here prices are good too.
Dan Preston . 2024-02-13
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Great service, nice location and restaurant. Food wasn't great though. Spaghetti bolognaise that tasted like a meat pie, ham on pizza was just cooked ham - not parma ham as on the menu. Carbonarra had gristle in, every bite, loose on its own too (not attached to chicken). We complained and was told its part of the chicken, like its normal to add the tendon. Then to top it off, a service charge of £8 for a table of 2. Usually a service charge is for big parties to be served at the same time, not for a meal for 2 to take 2 hours. We're disappointed and won't return. Try San Marino, not far from here but 10/10 for food and service.
Martin Pilkington . 2024-02-11
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Not just an amazing restaurant but a memorable experience. Perfect evening at Luciano’s tonight celebrating my wife’s Birthday. Maurizio is the perfect host with the rest of the house team providing a real authentic Traditional Italian family atmosphere. Each team member made our visit (and all the other guests by what we could see) feel special. The kitchen team dished up food that was absolutely flawless, both in taste and presentation. If you’ve ever been to Italy then you will know that they live for their children, they took care of our daughters making them feel just as important patrons as us paying the tab. Thank you again and we will be back soon forsure!
Ben Heaton . 2024-01-29
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Excellent food. Great atmosphere. We had our table for 4 hrs and were not hurried in any way.
Louise Dowthwaite . 2024-01-27
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Could not sing their praises enough we had a party of 29 for my mum's 80th. Amazing service nothing to much trouble. Food fantastic. Everyone commented on what a great night it was xx. Thank you for making my mum's birthday even more special
Janeen HG . 2024-01-24
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The starters were good , mains decent but portion small . We asked for the coffee cake dessert we had teh time before and got a weird concoction of bread covered in cream and strawberries. Paid £40 for 3 courses and 1 non alcohol drink. Prohibitively expensive.
Jasmin . 2024-01-23
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We were with you on sat evening for the first time. The private party was a bit too loud..but once in the restaurant all was good. I have major food isues crohns but francesco was truly amazing and sorted my main meal. Everything was delicious..although there were many many waiters.no one was in your face. A wonderful restaurant for us..see you all again soonxx
Joanna Kingston . 2024-01-15
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A beautiful well presented restaurant, the staff were very welcoming, friendly, helpful and knowledgeable. The lounge area to start off the meal was a lovely setting and allowed for a relaxing drink before the meal started. The food was fresh and delicious, there was a wide variety of choice with something for everyone in our party. Overall we had a great, tasty meal and believed it offered good value for money.
Ryan . 2024-01-07
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Foods was ok but there was an extra £6 added to the bill for a service charge
John . 2024-01-02
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Called in without booking but the staff were more than helpful and seated us near the bar area, which was lovely. Seafood Risotto was fantastic along with an amazing Calzone. Will definitely return soon.👌👌
Paul McManus . 2023-12-31
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Popped in late afternoon on a Saturday with no booking but was accommodated immediately.. Service was good and my carbonara was lovely. Will visit again
Sarah Wainwright . 2023-11-28
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Great place, helpful staff, good food and a wonderful day 💚♥️
Caroline Fisher . 2023-11-12
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All the pizza and pasta dishes were fantastic.
Susan Slade . 2023-11-10
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Update had steak tonight and wow its truley was amazing worth every penny. Really enjoyed our visit the food was amazing even did us a pizza for our son at home. Such a great price and the server we had was lovley.
Yvonne Drysdale . 2023-11-05
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Not the best experience but certainly enjoyable. The atmosphere got quite noisy as the evening got busier, mainly due to the tiled floor and acoustics. I found the service quite mixed. Going from warm and friendly to a little standoffish, depending on the individual serving. The food was delicious. Nicely seasoned and tasty. Portion size felt about right based on the price and the type of food.
Jamie B. . 2023-11-04
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Nice food, nice atmosphere, good service
Lorraine Parkinson . 2023-11-02
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Good food, nice ambience, friendly staff
Howell Williams . 2023-11-02
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Veramente tutto ottimo complimenti a tutto il personale servizio impeccabile. La Sicilia trionfa in tutto il mondo.
umberto arcidiacono . 2023-11-01
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Had a lovely meal we were seated in a lovely area mostly couples which makes a difference. Sunday Lunch next time.
Marie Wood . 2023-10-29
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The quality of the food is fantastic and the service is excellent. I highly recommend. I will definitely be coming back with my family.
H. Le . 2023-10-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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437 Opinions
had a lovely meal, our server Kat was excellent, friendly and attentive. she recommended the new Frangelico dessert, which was amazing :-)
660 Opinions
Visited on a Friday evening, seated upstairs. Ordered the Gamberi (king prawns in garlic oil) and the bruschetta to start with followed by Posh Hawaiian and Capra (goat cheese) pizzas with Pastaccio gelato and an Affogato (vanilla gelato, Amaretto, espresso & biscotti) for dessert. The food tasted authentically Italian, a very welcome change from the bland offerings you get from so many other places. Everything was fresh and delicious and reasonably priced too. Service was friendly and attentive despite the restaurant being busy (appeared to be family run) and the soft Italian music added to the ambiance without being intrusive. Modern decor with comfortable seating and good sized solid tables upstairs. We were visiting the area for a few days and searched Italian restaurants in Crewe. Delighted we chose Gio’s. Can highly recommend.
44 Opinions
Had the Lunch special must say it was ten out of ten ! lovely varied menu something for everyone all cooked to perfection , the service from the waiter was superb. We all enjoyed it and will definitely be back !!