Piccolino2go in Cheshire East

Had the Tagliatelle Divalo absoulty divine, great food, great service, excellent atmosphere, cocktails where good too, although I kept to the moretti,.

order was continuously delayed, said 10 mins then kept jumping up to 30 and most food was cold

Food was good as always, service was shocking, waited over an hour for main course, despite asking on several occasions, also had to go find staff to order our drinks, glasses had been empty for some time..eventually when I got a Manager, the food arrived within minutes. After the meal ended, the 'Manager' stated the reason for the delay is that they were busy, and these things happen.. zero ownership, zero empathy. But he would, on this occasion, remove the service charge.. I pointed out that there is never a world where I would be paying any service charge, for that shocking level of service. They then reduced the bill by 20%.. We arrived 15min before starters landed, and left 10min after deserts landed.. in all, we were there just under 3hrs. We were regulars, but won't be returning.

Visited Valentine night warmly welcomed and duly seated. The venue was nicely appointed and warm. Drink orders taken and duly arrived. A set menu for the night was the only option and items were chosen. A 3 course meal was £34:!! Plus the steak was an additional £10. The meals arrived starters very nice but the steak arrived in the centre of the plate and a side portion of chips. Not a garden pea,tomatoes or a single mushroom as all these were again extras. The steak was very tender but one undercooked. The sweet we chose the supposedly a”Tiramisu” but it arrived nothing like it at all. In fact I believe it was wrong to call it that. The only relevance to a Tiramasu was “the lady finger sponges” 3 covered in a lemon flavoured coloured cream. The waitress service was excellent very pleasant and polite young ladies. At the time we ate there were several empty tables that I am sure if prices had been reasonable would have been taken ( personal opinion)

Lovely food and service, nice restaurant but toilets desperately need updating to reflect the overall quality experience. The ladies toilet is particularly bad