Delivery
Pickup
Outdoor
The best restaurants serving Italian food in Brompton Kensington and Chelsea London
38 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
812 Opinions in 5 websites
I’ve never encountered such appalling service as I did at this restaurant. First, they charge for using a tablecloth—yes, a tablecloth! To make matters worse, they brought out so-called "complimentary" bread and dip that we never asked for, only to later inform us, “Since you ate it, you have to pay for it.” How can they charge for something we didn’t request? They don’t even provide tap water, and instead, they charge £2 per cup of hot water—which they failed to mention in advance. When we realized this and raised our concerns, the manager’s response was shockingly rude and dismissive, showing no interest in customer service or basic courtesy. To top it all off, they add a service charge on top of the tablecloth fee, and despite the poor service, this charge is not optional. We asked for it to be removed, given the unsatisfactory experience, but they flat-out refused. The entire experience felt like a complete money-grab. The food itself was below average at best, certainly not worth the inflated prices, especially considering the dreadful service and extra charges. If you’re thinking about dining here, do yourself a favor and don’t. You’ll regret even considering it as an option for Italian dining near Knightsbridge. It’s not just the food that will disappoint—you’ll be frustrated by the poor service, hidden charges, and rude management. If you value your time, money, and peace of mind, stay far away from this place.
1010 Opinions in 4 websites
I was really looking forward to reviewing this place as it looked very good with a nice menu however I cannot as my wife and I left after 15 minutes as all that happened in that time is we were given menus and told what was not available.Two tables that were seated after us received menus, ordered drinks and then ordered their food. We were ignored completely for some reason and so we left and had lunch at Gordon Ramsey’s Burgers in Harrods which is literally across the street.The manager saw us leaving but made no attempt to find out why which made the whole experience even more disappointing.I will never go there again.
67 Opinions in 1 websites
Poor- in this age of allergies I'd expect any company to be able to cater for a nut allergy. The staff said that there were no nuts, I had to explain pistachio and hazelnuts are nuts. I asked if they could open a new gelato and use a clean scoop and they blanket said no in front of my son. Discrimination and ignorance at its height.
64 Opinions in 1 websites
Da italiana posso dire che di italiano c’è il nome e poco più. Ambiente carino, curato ma personale molto freddo e distaccato. Bagni piccoli e austeri però puliti. Lasagne molto formaggiose con 5 pezzettini microscopici di ragù: la lasagna deve essere ricca di ragù e non fare il bagno nel formaggio (che sarà gustoso e sicuramente più economico, ma non e’ la tipica lasagna italiana). Pezzettino di branzino piccantissimo e di dimensioni più che ridotte. Provato per vedere come era però…di italiano ha poco e i piatti non sono cucinati come la tradizione o in maniera impeccabile. Non consigliato.