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4.1

Based on 404 opinions finded in 2 websites

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Nº 528 in 1366 in Kensington and Chelsea

Nº 62 of 159 Italian in Kensington and Chelsea

CUSTOMERS TALK ABOUT DISHES WITH..cheesepastalobster

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The food was amazing portions were quite small and as you would expect in Harrods prices are quite high definitely worth stopping by for a snack

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Ali Malaibari . 2024-09-01

MORE AT Google

Gilbert is the best server. So kind

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Athija Almheiri . 2024-08-17

MORE AT Google

Veer was extremely patient and helpful and actually gave us the recipe for a halloumi dish. Highly recommend!

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Geoff Cleary . 2024-08-14

MORE AT Google

Levant was truly incredible. Gilbert was an outstanding server and was helpful with their selections.

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Abdullah Binmahfooz . 2024-08-10

MORE AT Google

War mit meinen 2 Kindern für ein „quick Lunch“ da. Der Service war sehr freundlich und fix. Die Pinsa war sehr lecker und der Teig „fluffig“ Wir haben getrüffelte Pasta bestellt 34,- + 8,- Pfund extra … war einfach überteuert. Die Paste sehr gut.. für mich etwas zu AlDente aber schlicht viel zu viel Pfeffer der den Trüffel Geschmack einfach „getötet“ hat. Alles in allem lecker ja .. mit Einschränkungen, Ambiente schön in der Foodhall. Komme ich wieder? Nein … für den Preis erwarte ich super Pasta. Schade

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JochenJ . 2024-08-06

MORE AT TripAdvisor

The food was fantastic, and the service was friendly and efficient. I highly recommend this place

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Sheikh Any . 2024-07-21

MORE AT Google

Veer & mehdi the best in the world

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Mohamed Alhajri . 2024-07-20

MORE AT Google

Amazing experience. Lovely customer service from Mehdi. Would recommend the akkawe mannaeesh.

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Zainab Irmal . 2024-07-20

MORE AT Google

Me and my wife yesterday went in Levant Harrods and we had a amazing experience. The service and the food we recived was outstanding. Thank you Levant Harrods we will back very soon.

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Simone Farci . 2024-07-16

MORE AT Google

Diabolical! Upon arrival, a member of staff who appeared to be a supervisor asked me and a guest (from Lebanon) to wait in the queue. It took them at least 10 minutes to clean a table after the previous guests had left. We were left waiting, there was no-one else in the queue or in front of us. The supervisor (who thinks he owns the place) appeared to hold a slight arrogance. Food was mediocre, small portions and over-priced. Yes, I know it's Harrods, blah, blah, blah but even at these prices, it's daylight robbery for the quality of food received (better sticking to Ishbilia or Beit al Zeytoun). Service charge plus a cover charge? What a joke. What's the service charge then for? This place has changed brand names from The Lebanese Bakery to Levant Bakery, same product. It was better when it was The Lebanese Bakery and even better when Harrods had the Mezzah Lounge. The place is being hyped up by bloggers on social media who are not experts in Lebanese food and are given a free meal; of course, the bloggers are going to give shining reviews and say "it's amazing". Levant Bakery - get your act together and perhaps invite "real" people who actually understand Lebanese/Middle Eastern food to review your products and services. Otherwise, I suspect, you will probably change your name to something else within the next 12 months.

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Mark Williams . 2024-07-13

MORE AT Google

I had a fantastic dining experience at Levant. The food was delicious and authentic, and the atmosphere was warm and inviting. Our waitress, Anisa, was exceptionally kind and attentive, making our visit truly special. Highly recommended!

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Amira Abdi . 2024-07-10

MORE AT Google

Great food, attentive staff - namely Gilbert was amazing !

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ahmed almehairi . 2024-07-06

MORE AT Google

Every thing was good , and thank you GIlbert for a lovely service

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Sara Turki . 2024-07-06

MORE AT Google

The date pudin was one of the best desserts I’ve ever had. The place has a great energy and the staff is super friendly. Hats off to the chef, Patrick! Thank you :)

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Bruno Dutra . 2024-07-06

MORE AT Google

First time sampling Middle Eastern foods. We were guided by very helpful staff as to what each dish was. The food was beautifully presented, very tasty and reasonably priced. The staff were very polite and helpful especially Gilbert.....thankyou for your help. Highly recommended.

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Angela Bright . 2024-07-04

MORE AT Google

Warm welcome, a top team and delicious food!

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Jihad Khalil . 2024-07-04

MORE AT Google

Had an amazing experience. And veer was amazing and very welcoming and made our outing fun and wonderful.

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RAWINA Joneja . 2024-06-29

MORE AT Google

very lovely food anf mive atmosphere Jeer was excellent im attending to us

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Stefania Messina . 2024-06-28

MORE AT Google

Love the authentic middle eastern atmosphere and music. Service very friendly waitresses were very attentive. veer was classy and responsive

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Lawrence Farhat . 2024-06-27

MORE AT Google

Super and guaranteed service in a nice spot. Pasta is very nice and the overall eating experience is very positive. Of course we are at Harrods and prices are not popular !

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Superill . 2024-06-24

MORE AT TripAdvisor

Overall great experience. Anisa took good care of us.

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RAF (Raf) . 2024-06-23

MORE AT Google

It was AMAZING 🤩. The server was amiss and she was supper kind and funny for my daughters (12,14) her recommendation were so good. We got a couple dishes to share and they were all so good. We can not thank you enough for your wonderful experience in one of our last days in London 😊

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Sage Worssam . 2024-06-23

MORE AT Google

Amazing service and the food was delicious! We loved all of it! Highly recommend the chicken taouk and lahmeh bi ajin

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SamarZahra . 2024-06-22

MORE AT Google

Beautifully design, informal and very pleasant place to eat, very tasty food and excellent service.

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A . G . 2024-06-20

MORE AT Google

The most beautiful place for breakfast and the most beautiful snacks will stop you at Harrods The most delicious fatayer and manakish in all of London. The location and service are amazing And the taste of his presence is food ❤️10/20 Prices will definitely be high

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Khuloud Alhassan . 2024-06-15

MORE AT Google

Amazing restaurant. Highly recommend

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Renad g . 2024-06-15

MORE AT Google

My visit to Levant Restaurant in the heart of Harrods was a wonderful and unforgettable experience. Eating at Levant was one of my best experiences with Lebanese cuisine. Every dish I tasted was full of rich flavors and authentic spices that reminded me of Lebanon. The service was exceptional, the crew were friendly and professional, doing everything they could to ensure my experience was perfect. I highly recommend Levant Restaurant to anyone who wants to try authentic Lebanese cuisine in London.

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Farid Alkazemi . 2024-06-14

MORE AT Google

The food and service were amazing!! Sadly though we came back for a specific dish (Kofta) but we were told it was taken out of the menu. Hopefully it will be back soon!

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Deema _A . 2024-06-12

MORE AT Google

A lovely restaurant serving delicious Middle Eastern food. Super friendly and attentive staff😊 you need to save room for dessert!

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Meghan Madigan . 2024-06-11

MORE AT Google

We ate here for dinner this evening and what an experience! The food was fantastic and each staff member was lovely. We particularly enjoyed the hummus with lamb, the shwarma and the tirimisu for dessert! Thank you, we will be back an again!

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Grace Ruddy . 2024-06-11

MORE AT Google

The baked eggs and desserts stole the show, best kunafa I’ve ever had.

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Lili K . 2024-06-06

MORE AT Google

The service was amazing and the food was tasty and different.

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Bimal Patel . 2024-06-03

MORE AT Google

Absolutely love this place. The food is amazing especially the creamy halloumi & kunafa. Flat bread is delicious as well. Highly recommend 👍🏼

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Necto pk . 2024-06-03

MORE AT Google

The Levant Harrods.. The food was amazing and delicious as always. They have a wide variety of Exquisite Cuisine for all class of people from starters, to main course to deserts and even you will be able to find some good hot and cold drinks there too. So a must visit place for everyone who is fond of some really elegant food. Cheer to the team!!

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urshan anis . 2024-06-03

MORE AT Google

We had to wait a long time for our food. When it finally came, the eggs were too salty. Plus, people kept staring at us as they walked by, which made things uncomfortable.

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Ahmed Al-Kandari . 2024-06-01

MORE AT Google

I recently dined at Levant Harrods, and I regret to say that it was one of the worst dining experiences I've ever had. From the moment we walked in, things started to go downhill. Firstly, the service was incredibly slow. We waited for nearly 10 minutes just to get our menus, and another 20 minutes before a waiter took our orders. When the food finally arrived, it was lukewarm and clearly not fresh. The dishes were poorly prepared, with overcooked meat and under-seasoned vegetables. The hygiene standards were alarming. The cutlery was dirty, and the table had not been properly cleaned from the previous diners. The overall cleanliness of the restaurant was subpar, with sticky floors and an unpleasant smell lingering in the air. To make matters worse, both my dining companion and I ended up with food poisoning. Within hours of our meal, we were both experiencing severe stomach cramps, nausea, and vomiting. This clearly indicates that the food handling and safety practices at Levant Harrods are grossly inadequate. In summary, our experience at Levant Harrods was nothing short of a disaster. The poor service, unappetizing food, and serious health implications make it a place I would never recommend to anyone. Dining here was a regrettable decision, and I hope that the management takes immediate action to address these critical issues.

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Feras Al-Awadhi . 2024-06-01

MORE AT Google

I visited Levant on Wednesday 29th May and what a wonderful experience I had. The food was incredible - the creamy halloumi dish was unreal, loved the flavours! Also, it was my first time trying Kunafah - such a fab dessert dish, so many flavours and textures. A big thank you to all of the staff, especially Anisa, who was so kind, hospitable and amazing at her job. Can't wait to return :)

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Hamaiz Iqbal . 2024-05-30

MORE AT Google

The restaurant was beautiful and the food was delicious and it was worth a visit

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نورة عبدالله . 2024-05-29

MORE AT Google

Nice Lebanese bakery @ Harrods 👌

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MESHARi . 2024-05-28

MORE AT Google

Absolutely delicious food and amazing service! I came with my son and we particularly enjoyed the creamy halloumi, hummus shawarma and the kanafa! I’ll definitely be coming back at some point! Thank you

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Farrah Azam . 2024-05-27

MORE AT Google

went to their launch event and absolutely loved it! from the food, to the service, to the interior, everything was fantastic! highly recommend!

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EpikOreo123 . 2024-05-26

MORE AT Google

Where do I start? The staff, food and just everything were amazing. I would definitely recommend their merguez and baked eggs and also their date cake and Vanilla Ice cream. The date cake and ice cream was massive and I struggled to finish it. The Mint tea, homemade lemonade and Rose water speciality was amazing and went well with the food. I definitely have to come back and try more things on their menu. If you are at Harrods or even in the area you have to come and give it a try.

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Izdinho . 2024-05-24

MORE AT Google

Had an incredible time at Levant the staff were super friendly and helpful in explaining the menu. The food was DELICIOUS - the best hummus I’ve ever had! We’ll definitely be back :) -Mia (@LondonPlacesToGo)

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Mia Raymond . 2024-05-24

MORE AT Google

Great place for lunch. The food is delicious and service always top. Many thanks to Veer for his hospitality. Will definitely recommend and be back 😊

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Athina Jurkowska . 2024-05-23

MORE AT Google

We had the most delicious food and also a very helpful staff. Highly recommended it!

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claudia jorge . 2024-05-23

MORE AT Google

I love the staaaaaaf friendly and family vibe ..I swear the food is greatly made and instant served MOURIZIO welcomed us very well. Gilbert was so nice ,Patrick and hadi are an amazing chef

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Dr.Rawan .A.Sharaf . 2024-05-22

MORE AT Google

Service was fine. However there was not much variety in the plates, while the flavours were average. We expected more. Pita bread was plain, eggs plate was served incomplete due to lack of ingredients (but charged full price!), halloumi plate far too expensive for what it offered. Hopefully the restaurant will improve in the future.

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Theodore . 2024-05-22

MORE AT Google

amazing food, great atmosphere & lovely service… will definitely be back ✨

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Serhan Hilmi . 2024-05-20

MORE AT Google

Such a treasure in Harrods! The halloumi dishes were particularly good and I loved the home made ayran. I got way too much food but couldn’t decide and enjoyed it all. The service was friendly and I loved the atmosphere. This time I ate at a table but would return for bar service to watch the cooks. I don’t normally eat Lebanese food much but after coming here I’ll be back to try the rest. Their version of a tiramisù is one of the best deserts I’ve ever had!

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Justina . 2024-05-02

MORE AT Google

Very rude manager at the Levant Bakery refused us a table and said they were all reserved, but I called beforehand and was told that it wasn’t possible to book, that they only accepted walk-ins and that there weren’t any private events that day. I was very disappointed as I made a special trip with my family to eat here.

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Matthew Tong . 2024-04-29

MORE AT Google

We can’t stress on how our lunch and service was yesterday afternoon. 👌🏻👌🏻✨ perfection. We thoroughly enjoyed the rose water sherbert, beef shawarma, zaatar and kunafa. Would highly recommend these. The service we received was so heart warming. Very rare to get this within London. Thank you ⭐️⭐️⭐️⭐️⭐️

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Amy . 2024-04-29

MORE AT Google

Be careful of the prices I swear to God, it's not worth a single riyal Two karak, manousheh and shakshuka for 780 riyals Why, where do you live? It is not worth an experience or a visit. I swear to God, I swear to God, it is foolishness.

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ali also . 2024-04-09

MORE AT Google

Impossibly friendly team and really lovely food. Thank you so much!

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Stephanella Walsh . 2024-04-05

MORE AT Google

Do not buy the brioche. Huge disappointment.

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Saulo Consalter . 2024-03-24

MORE AT Google

It was our first time. Staff recommended carbonara and Gnocchi. Both were very delightful. We ended our dinner with Tiramisu. I love the passion of the chefs. It was busy but the staff were very calm.

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Singh . 2024-03-23

MORE AT TripAdvisor

Amazing food. I tried the lobster pasta which was super delicious. Staff very very attentive and humours. Will definitely be back to try more pastas.

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Mandy F . 2024-03-22

MORE AT TripAdvisor

Amazing place. Staff very attentive, food delicious.

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Carlin Mcneil . 2024-03-13

MORE AT Google

You can’t fault the staff. They are wonderful, attentive and polite. The issue is with the food. I took my mum to London for a short break for her 70th birthday. She chose to go to Pasta Evangelist but we were so disappointed with the food, especially considering the price. I had the spaghetti with tomato sauce and burrata which wasn’t particularly exciting but there were limited vegetarian options. The sauce tasted like tinned tomatoes. I couldn’t detect any herbs or seasoning. Also my mums risotto was very bland. We shared a focaccia margarita and although the bread texture was lovely the actual flavour was bland. It was again reminiscent of canned tomatoes with unseasoned cold burrata dumped on the top. Very disappointed that my mums special birthday meal was such a huge letdown.

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Flopsyherbert . 2024-03-10

MORE AT TripAdvisor

Lebanese bakery in Harrods. The most delicious manakish and spinach pies you can try in London!

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Nehal Alsharif . 2024-03-10

MORE AT Google

Very good Lebanese food top tier

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Salvatore El Diablo . 2024-02-27

MORE AT Google

The food is yummy and amazing ! Can’t get enough of it 😍 & the staff is very friendly 👍🏽👍🏽🌸🌸 .. thank you Nehdi !!

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Dalal AL-J . 2024-02-25

MORE AT Google

The Food is amazing , service and the employees are perfect .. highly recommended

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LATIFA ALJARKI . 2024-02-25

MORE AT Google

Wonderful experience! Perfect honey cheese flatbread!!

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Ângela Furtado Martin . 2024-02-25

MORE AT Google

Wonderful gastronomic experience!

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Raquel Juca . 2024-02-25

MORE AT Google

DEFINITELY DEFINITELY GO TO THIS PLACE the food is amazing i would recommend the sheesh tauook it’s sooo SOOOO delicious and i also recommend the akawi ITS SO TASTY IT MELTS IN YOUR MOUTH my little Brother always gets it and he loves it. The place is also child-friendly there’s a lot of food options for children that they would like. The staff are incredibly kind , polite and they make you feel welcomed and comfortable. The karak is sooo good me and my sister always get it with the Nutella dessert.One time they took my little brother to see the kitchen when he asked he had a lot of fun !! DEFINITELY DEFINITELY check the place out u won’t regret it !!!

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Malak Mousa . 2024-02-15

MORE AT Google

Very ordinary food. The meat pie is a bit bitter. I did not like it. The yogurt is excellent. As for the samosas, it is generally bad. I will not return it and it is very expensive.

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Shaikeh Kab . 2024-02-14

MORE AT Google

Loved every minute. Delicious food, fabulous service, friendly staff. Gorgeous place to sit at the bar and work. Coffee was great too. Shout out to Ismail for kind and friendly efficient service. Hummus best I’ve had.

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Sophie Watkins . 2024-02-14

MORE AT Google

Thank you layaan for the good service. And thanks for the all team.

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hayooi al-mattar . 2024-02-13

MORE AT Google

The food was excellent! What an amazing service! Our server was Layaan and she was absolutely welcoming and cheerful

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Raghad Baghlaf . 2024-02-13

MORE AT Google

I recommend the restaurant and the service also big thank for Layan

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Lamita As . 2024-02-11

MORE AT Google

it was a good experience very good food and excellent service (Laynne) Thank you,.

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Abdullah Alshamsi . 2024-02-11

MORE AT Google

Good food and service was amazing! Apo was extremely friendly and gave us very good recommendations.

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Saira Q . 2024-02-11

MORE AT Google

I recently had the most incredible dining experience at a Levant bakery . The customer service was top-notch, and the staff went above and beyond to make me feel welcome. The food was absolutely outstanding, bursting with delicious flavors and authentic Lebanese spices. The manager, Ismail, was incredibly kind and attentive, ensuring that everything was perfect throughout my visit. I can't recommend this place enough! It's a must-visit for anyone craving exceptional Lebanese cuisine and impeccable service. 🍽️🥗🥙🌯"

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Sara Cas . 2024-02-11

MORE AT Google

Layaan is the sweetest ! Amazing food.

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Pearl . 2024-02-11

MORE AT Google

Great food as always and amazing service. Staff were, Layaan was very attentive, delightful and professional. Great staff.

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Mohammed Monther . 2024-02-11

MORE AT Google

Great food and great service. Thank you Layaan

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n Z . 2024-02-11

MORE AT Google

It's a great place and we got great service from Apo

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László Rubóczki . 2024-02-10

MORE AT Google

Amazing experience by Apo who was so friendly and his customer service was excellent.

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Fatema Bi . 2024-02-10

MORE AT Google

Our server apo was very helpful and kind to us and our food was amazing

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henry :0 . 2024-02-10

MORE AT Google

Apo made the experience lovely and seamless for us. Great food and amazing service

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Imaan Saker . 2024-02-10

MORE AT Google

The food was excellent and the service was fabulous. Really I appreciate LAYAAN for the outstanding hospitality.

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londoning 2022 . 2024-02-09

MORE AT Google

At Levant Bakery, the service we received from Layaan was absolutely extraordinary. With her ever-present smile, she went above and beyond to assist us in selecting the perfect delights to indulge in. Her exceptional level of service stood out, as she tended to our needs with an unrivaled attentiveness and without any hesitation. Layaan's ability to make us feel taken care of like no other truly enhanced our experience at Levant Bakery.As we pondered over the assortment of pastries, Layaan provided insightful recommendations, sharing the history and nuances of each treat with a passionate expertise that was both engaging and informative. She even brought out a tray of warm samples, allowing us to savor a variety of flavors, which made our decision both easier and more enjoyable. Her warm demeanor and culinary knowledge turned a simple bakery visit into a memorable adventure in taste.

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M Attar . 2024-02-06

MORE AT Google

One of the best dining experiences i have had in a while all thanks to a lovely waitress called Layan. Amazing service, really made it the experience a treat! Look forward to going again and hope to be served by her again!

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Doua Attafi . 2024-01-31

MORE AT Google

Layaan’s customer service was top tier! I am impressed with this place the food was amazing

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Maryam Attal . 2024-01-28

MORE AT Google

For those who want to experience the authentic, flavorful cuisine of Lebanon, the Levant Bakery is a must-visit spot! The lovely Layaan, who served my friends and I , enhanced our dining experience by seeing to it that everything was perfect and that we were enjoying ourselves immensely. I really appreciate it.

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Khairat Ssekitto . 2024-01-28

MORE AT Google

Delicious flatbread and delightful service. A great spot for lunch

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carole lee . 2024-01-27

MORE AT Google

Just WOW 🤩 thanks to entire team for the amazing evening 🥳

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Imran Sharif . 2024-01-24

MORE AT Google

Arabic cuisine lacking authenticity – pricey and flavorless. The chicken taouk resembled a Caesar salad in an open sandwich, while the samboukas, stale from prolonged display, were cold, tasteless, and excessively dry. Disappointing experience for the money spent. Never again that’s for sure.

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mia Rihanna . 2024-01-20

MORE AT Google

The cook on the picture was very nice, he advised, add a personnal touch, which is not even its job. Thanks to him. We will come back there with pleasure

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Time Travelers . 2024-01-09

MORE AT Google

Dos comensales pedimos un total de tres platos y dos bebidas y se olvidaron de una bebida y un plato.

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CONCEPCIÓN C . 2024-01-08

MORE AT TripAdvisor

Levant bakery inside Harrods you need to try. Everything is freshly prepared at site and you have to order at least a couple of their signature flatbreads 🫓 For desserts don’t miss their 🍫nutella and 🍓strawberry manousheh! . 📍Location: Harrods 🥰Recommendation: Beef Shawarma flatbread, Nutella Manousheh, Rose Sherbet 🚇Closest stations: Knightsbridge 🙌Overall rating: 8/10 💰Price: £40pp (main, side, drink, sharing dessert) . 🍆Baba Ghanouj £12 Creamy roasted eggplant delight mixed with tahini, fresh lemon juice & middle eastern style yogurt, served with our signature bread . 🥗Bulgur Tabbouleh £12 Bulgur, parsley, tomatoes, onions, radishes, pomegranate, lemon vinaigrette . 🍖Lahmeh Bi Ajin £20 Minced lamb & beef mixed with fresh crushed tomatoes, onions & bell peppers & seasoned with aromatic spices . 🥩Beef Shawarma flatbread £28.5 Slow roasted beef brisket marinated with Syrian spices, topped with fresh parsley, pickled onions, radish & tahini sauce . 🍓Nutella & Strawberry Manousheh £15.25 Folded flatbread stuffed with creamy nutella, roasted hazelnuts & fresh strawberries . 🌺Rose Water Sherbet £8 A rose flavoured sparkling beverage, served lemon & mint

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Jana Abelovská . 2024-01-08

MORE AT Google

Am severely disappointed with the standards of quality and hygiene of the food and beverage. Have fallen ill due to food poisoning after the meal.

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Esther T . 2024-01-07

MORE AT TripAdvisor

Small experience with expensive prices. But food is good. Fine Lebanese cuisine I recommend zaatar maneesh.

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NLA . 2023-12-27

MORE AT Google

Prompt service, good food and smile ❤️❤️ only one thing that I don’t like it, songs was very loud and not proper songs to hear it in such restaurant. Thanks 🙏🏻

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Lul N. . 2023-12-25

MORE AT Google

يقدم افطار وعندهم شكشوكة لذيذه لكنها سبياسي مره ، مناقيش الجبنه لذيذه ، القهوه كانت الاله حقتهم خربانه فجابوا لنا من المطعم اللي بجنبهم ، اذا انت في هاردوز روح له لكن ما يستاهل العنوة اذا مكانك بعيد .

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Nado Alhammad . 2023-12-17

MORE AT Google

استقبال و خدمة ممتازة مطعم صغير مطعم لبناني متميز

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Doctor A.S. . 2023-12-16

MORE AT Google

A bit pricy, but the food tastes amazing! I definitely recommend Lahm bajeen with pomegranate molasses along with tea with mint

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Reem Alowaybil . 2023-12-13

MORE AT Google

Everything was great The best bakery you will try in london😍

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Nouf Alsenani . 2023-11-27

MORE AT Google

Good pasta, but super-expensive for what it was. Not sure if we would come back here (or could afford to do so).

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2020worldtrav2020 . 2023-11-26

MORE AT TripAdvisor

@thelevantbakery is some of the best Lebanese food I've had. I wasn't too sure if it was my type of food but the beef shawarma was pretty remarkable. Being in Harrods nothing is cheap here so at £28 it is quite pricey - everything in Harrods is. That said, there's no compromise on flavours or quality. The dessert, roasted grape and vanilla mascapone was unique and enjoyed this through and through. Loved how different it was to a usual dessert and do recommend you try it. Overall a great brunch spot and I was very impressed. You can find @thelevantbakery on the 4th floor of Harrods.

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Halal Food Therapy . 2023-11-19

MORE AT Google

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4.0

812 Opinions

location-icon6 Yeomans Row
Italian
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I’ve never encountered such appalling service as I did at this restaurant. First, they charge for using a tablecloth—yes, a tablecloth! To make matters worse, they brought out so-called "complimentary" bread and dip that we never asked for, only to later inform us, “Since you ate it, you have to pay for it.” How can they charge for something we didn’t request? They don’t even provide tap water, and instead, they charge £2 per cup of hot water—which they failed to mention in advance. When we realized this and raised our concerns, the manager’s response was shockingly rude and dismissive, showing no interest in customer service or basic courtesy. To top it all off, they add a service charge on top of the tablecloth fee, and despite the poor service, this charge is not optional. We asked for it to be removed, given the unsatisfactory experience, but they flat-out refused. The entire experience felt like a complete money-grab. The food itself was below average at best, certainly not worth the inflated prices, especially considering the dreadful service and extra charges. If you’re thinking about dining here, do yourself a favor and don’t. You’ll regret even considering it as an option for Italian dining near Knightsbridge. It’s not just the food that will disappoint—you’ll be frustrated by the poor service, hidden charges, and rude management. If you value your time, money, and peace of mind, stay far away from this place.