Based on 926 opinions finded in 4 websites
Based on 926 opinions finded in 4 websites
Nº 562 in 1366 in Kensington and Chelsea
Nº 67 of 159 Italian in Kensington and Chelsea
Opinions
Super birthday lunch. Great.dood and service. Recommended.
Steve Watts . 2024-10-20
MORE AT Google
Lovely local Italian restaurant. Yes, the tables are close together but you are in a major city. The food is delicious. The Burratina Pugliese (mozzarella cheese, tomatoes, avocado with olive oil and basil) was delicious. The Piccata Al Limone (veal scaloppine in a lemon sauce) was tender and delicious. Lovely area of London.
Rocklander223 . 2024-09-27
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I have eaten here many times down the years but never with family who were looking forward to eating here given the way I had always talked about it. Disappointingly the food and service wasn't up to the normal standard so we came away disappointed. I would say this was a one off as it has been consistently good in the past.
Charlie L . 2024-09-01
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I really enjoyed the lunch I had here. Service was attentive but not annoying. Irish coffees were great! I had the main course Taglierini alla Caraffini which was delicious. At the most basic level, the pasta was cooked properly. The Tiramisu was exquisite. All in all an extremely enjoyable experience
richardbrownlees . 2024-09-01
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Great food, wonderful service and lovely atmosphere.
Alanood . 2024-08-30
MORE AT Google
Lovely outdoor dinner, kind servers and plenty time to sit and enjoy - would recommend pasta dishes, large portion size and delicious!
Cosima . 2024-08-15
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Great food and atmosphere outside - I arrived earlier than my friend though and was seated at our table without being offered any food or wine menus. After asking for a menu I was given a food one so had to ask again for a wine menu. Nobody asked if I'd like a drink or engaged with me at all until my friend arrived 20 mins later. When my friend had questions about the wine the manager came over and was very helpful and (as above) the pastas we had were great just room for improvement on the service.
Lucinda R . 2024-07-26
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Super fast service. Very good Italian pasta and salads. We enjoyed a simple but very nice burrata salad and spaghetti bolognese
Jonathan Bays . 2024-07-20
MORE AT Google
Nice outdoor seating and good service and decent foot. Would go again
Ali Bahbahani . 2024-07-20
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Unfortunately we were disappointed after our lunch experience. First of all, we ordered the fresh bread basket, which was not fresh at all. We expected warm and tasty bread, but received the opposite. Bread was chewy and obviously not freshly baked. Our starters, Burratina Pugliese and Gamberi arrabiata, were a game of two halves. The Gamberi were ok but the Burrata lacked of oil and seasoning and the tomatoes were not as fresh as they should be. Our mains: Risotto con Gamberi e Piselli was tasty, but we didn't like the Gnocchi con Spianata al Zafferano. The desserts were ok, but far away from outstanding. Service was courteous, attentive and professional.
katmic2412 . 2024-07-03
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Lovely food, ambience and friendly staff! Highly recommend
Alicia Norton . 2024-07-03
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First time here - after Chelsea Flower Show- friend made reservation on vvery busy night - food terrific - fegatox 2 plus risotto great wine - falanghina -and friendly professional service Second time late booking 1015 after cricket at Oval - arrived just as obviously closing but welcomed us in and served up ud professionally as only occupied table - excellent food again and never rushed - its unusual times like this that make you come back
david went . 2024-06-14
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1st time dinner was after Chelsea Flower show -with local regular -absolutely bunged and buzzy -service great despite crowd -excellent food-olives -fegato x2 and excellent pasta,-good wine list -falanghina is really good -service polished friendly and added to enjoyment Tonight booked,for 1015 -arrived about 2 mins late but despite restaurant being obviously closing as late hour we were welcomed into a room fully set up and had a,really good meal -fegato x2 again -when you find excellence why change ? Falanghina,wine again great - good olives and,bread -but above all we never felt rushed or a pain in the a-- as only diners in restaurant -real professionalism that will bring us back again not just for food but rally welcome and,service
david w . 2024-05-30
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Spotted on walk from tube to Chelsea Flower Show and mental note for return to find busy, but with no reservation was provided a great sidewalk table to watch the pedestrian traffic to/from the show. Maitre'd, wait staff all accommodating, pleasant and professional. Service from sitting down to every course was spot on. Pleasant surprise to be seated during busy event, and service and cuisine topped off great lunch. I'll add this to my go to list for London Chelsea neighborhood.
David M . 2024-05-29
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The food looked good but I didn't like the reaction of the staff. That shows dissatisfaction with the 8 of us choosing drinks and asking about food, because we had never eaten here before🤷♀️
Wimy R. . 2024-05-27
MORE AT Google
Lemon sorbet is just how I remember it when I was a child. Thank you for making my father’s 80th birthday celebration perfect.
Rachel Flanders . 2024-05-11
MORE AT Google
A lively pre Christmas celebration with friends. Delicious good and wine with very attentive service. Really enjoyable evening. Recommended.
JamesOwen . 2024-05-03
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Very pleasant friendly welcome. Lovely atmosphere, linen tablecloths and fresh rose. All choices on the menu were absolutely on point. The ones we chose were delicious. Outstanding. Thank you Chef and his team! Service was very attentive and extremely professional and staff were very pleasant Toilets spic and span. Thoroughly recommended.
Richard Page . 2024-04-19
MORE AT Google
Just brilliant classic simple Italian. Everything first class. Had not visited in years and just walked in and was looked after to the highest standard.
ALRIGHBOSS . 2024-04-13
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Great food everything First class.Highley Recomend. Angela Mcquillan. 3 of us.had lunch.
angela Mcquillan . 2024-04-02
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Formal lunch, extensive Italian menu, no set-lunch. Proper old-fashioned Italian with linen napkins & regular clients. Not cheap, but the place to meet your mother if she's been up to Peter Jones.
Lucy F . 2024-03-13
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Friendly restaurant with wonderful food, definitely worth to try out.
Dislike Pokemon . 2024-03-12
MORE AT Google
Our neighbourhood Italian restaurant. Always perfection. I order the burratina and vongole every time and it never disappoints.
Greg Hutcheson . 2024-02-27
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I’ve been going to Carafini on and off for about 8 years - it’s been consistently very good apart from some issues during the covid period - encountered by all london restaurants - service was really good although maybe not quite as personable as it’s been in the past - the usual clientele are let’s say mature sloanies! With a few interlopers like me ! Food excellent minestrone , ham& melon , lamb chops ,pasta and liver ( superb) - a very enjoyable experience !.
Wingflap . 2024-02-24
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I had the prawns to start. The tomato based sauce was stunning. I had the lasagne for my main. Absolutely delicious 😋 Too full for dessert. Highly recommended 👌
965Baron . 2024-02-14
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If you are looking for good food then Caraffini’s is not the place to go. There is an old dank smell throughout the restaurant. I’m not sure if they were going for a good joke when they served us “fresh” bread. Our pasta was sloppy, tasteless with one of our dishes having numerous types of pastas. The only redeeming aspect about the restaurant was how good the service was so that we could leave very quickly.
Andrew Leal . 2024-02-09
MORE AT Google
The chef's creativity knows no bounds. A truly memorable dining experience.
Vlad Astafyev . 2024-01-29
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Terrific Italian restaurant near Sloane Square - cooking of the highest quality at sensible prices for such a central location. Fabulous liver which is a favourite of mine, they can do it 4 different ways. Huge whole branzino fish was also superb. Highly recommended. Great service.
mrr882 . 2024-01-27
MORE AT TripAdvisor
Went here for birthday dinner yesterday evening and had the best time! Very friendly service, food was delicious and beautifully presented. There is a friendly ambience to the place and the evening flew by. Would very much recommend.
Vicky Wadge . 2024-01-14
MORE AT Google
Delicious food, friendly and professional waitstaff. Prompt service allowed us to easily make showtime at the Royal Court nearby.
Warren Nicholson . 2023-12-17
MORE AT Google
Food was great but the place was packed with tables so small and so close you can't have a private conversation. That would stop me going again . I felt squashed in on all sides
chargrob . 2023-12-10
MORE AT Google
Caraffini is a culinary gem nearby Sloane Square with excellent Italian dishes that cater to a variety of palates. The outstanding service sets it apart, ensuring a delightful dining experience. The staff's friendliness extends to children, creating a warm and welcoming atmosphere for families. We would highly recommend this restaurant.
Conny . 2023-11-24
MORE AT Google
Managed to get a last minute booking after a late call from friends. Greeted warmly in that unique Italian manner on arrival . Lovely table for four . Great service yet very relaxed. Restaurant busy with clients appearing to be local residents. Good buzz in the room but all allowed for easy conversation around our table .Waiter helpful on very broad menu choice and with wine choice bringing a taster to help satisfactory selection Food arrived appropriately . Both courses excellent from all aspects. Very impressed with high standard of chefs work. Despite a full restaurant we were not aware of any pressure for the table. This was our second visit to the restaurant reflecting our first excellent experience . Yes we look forward to returning . Definitely one restaurant to remember .
Ted M . 2023-11-16
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Went on a busy saturday night with no reservation and Miguel managed to squeeze us in before another booking. Food was incredible, especially the gluten free pasta, in large portions and was served quickly. Also the tiramisu and gelato were equally fantastic. Great service - waiters were attentive, friendly and knowledgable about which dishes contained gluten
F . 2023-11-13
MORE AT Google
Outstanding Italian food and delightful atmosphere. The service is excellent too - we were moved to a better table without asking: too often restaurants say they will and then "forget!" The menu choice is excellent, and they will always try to accommodate requests. All in all, a place for a really special evening.
EJR19 . 2023-11-06
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Just able to get a table as full on a Monday fabulous restaurant a must..
Robert Ward . 2023-10-30
MORE AT Google
Fantastic traditional Italian restaurant
Dominic Blackburn . 2023-10-29
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We had lunch with family and the food was great - in particular the veal was probably the most tender I’ve ever had. The wine list is also great.
N7391XCcharlesc . 2023-10-15
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Perfect for a reunion. Quiet, attentive, good food, as good as it looks. This still applies - met some Americans who loved it. We hadn't seen them since before lockdown and nothing had changed. Must go there more often!
Paul Taylor . 2023-10-04
MORE AT Google
Extremely good food, great service and at a good price point. Perfect for a date night meal.
A 1 . 2023-09-30
MORE AT Google
This was our first time dining at the restaurant. We were lucky to have an outdoor table on a rare wonderful London summer evening. For starters we shared a selection of pasta dishes which were delicious and cooked to perfection. Our wine selection was We a nice vermentino from Sardegna. The main courses were fresh and the quality of the ingredients were evident. We enjoyed our time so much that we noticed the outdoor area seating was slowly disappearing as the waiters were putting away the tables and chairs before closing. Will return for more memorable moments with friends sharing excellent food with great service.
Mohamed A . 2023-09-20
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Delighted to return to this wonderful restaurant. Superb service, delicious food, comfortable tables.
Moncat2015 . 2023-09-18
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Lovely restaurant situated a pleasantly short stroll South from Sloane Square. Great to sit outside, weather permitting. The terrace is however on a busy road. Inside is air conditioned, helpful on the hottest of summer days. The food is very good indeed. There is usually a list of at least a few daily specials, often fish based. The main menu offers a decent selection of pasta dishes, fish and meat. Pricing is not cheap but also not unreasonable for the area. Wine list is good, spanning a range of levels. Service is excellent. Expect to be served promptly with no fuss or delays. Exactly as it should be.
Peter Robinson . 2023-09-08
MORE AT Google
It was an amazing experience on all fronts. Very fast service and cooking, tasty dishes and reasonably priced.
VL . 2023-09-07
MORE AT Google
A FABULOUS MEAL IN A WONDERFUL RESTAURANT, WITH GREAT STAFF
Trevor Wallace . 2023-08-09
MORE AT Google
Excellent food We have been coming here for years and it has always been fantastic, Same attentive staff every time Small family restaurant. Very highly recommended
Ektor Grammatopoulos . 2023-08-06
MORE AT Google
I love dining there especially as there is no loud music (as in most other places) to interfere with my conversation
Carla Sidney-Woollett . 2023-08-02
MORE AT Google
We just had dinner here, the service is excellent, food is very tasty and portion is big! ❤️❤️❤️
Stephanie Huang . 2023-08-02
MORE AT Google
Koselig liten restaurant ved Sloane square.Maten er utrolig god her og servicen like så. Var her også for 5 år siden og kommer sikkert tilbake hvis vi er i London igjen.
Grethe Troye . 2023-08-02
MORE AT Google
This was chefs kiss* such a good dinner. Our waiter was very lovely! Food was sooo good- portion size was generous too.
Alexandra Vujevic . 2023-08-01
MORE AT Google
Delicious food in a good location, value for money too with substantial portions and speedy service.
Bea D. . 2023-07-30
MORE AT Google
Love this place. Great wine list too.
Mark Latham . 2023-07-27
MORE AT Google
Despite living nearby, we’d never been to Caraffini before last week, probably because when we fancied Italian we used to go instead to Olivocarne on Elizabeth Street, before it disappeared. But we were missing out. We had an excellent meal at Caraffini, with every plate a triumph: pappardelle ragu, and ham & melon to start; and veal escalope, and liver for mains. Cocktails too were great, especially the vodka martini. And the staff were all lovely. We will certainly go back soon.
Thom_and_Jenni . 2023-07-25
MORE AT TripAdvisor
Fine dining with accommodating staff at an relaxing atmosphere.
Ken . 2023-07-23
MORE AT Google
A lovely Italian restaurant with seating inside and out. A varied menu of dishes to suit all tastes. The service was good - not rushed, but not left with an empty plate in front of me for ages. A good wine list, again there's enough choice to suit any palate. The staff were polite and professional. Always book ahead as it's unlikely you'll get a table if you turn up on the off chance.
Heather Crosskey . 2023-07-21
MORE AT Google
Where to begin. We waited over an hour for the prosciutto and melon. Tables sat long after us receiving their food. Zero communication from our waiter about why there might be a delay. Food finally arrives AFTER my husband complains. My daughter’s food is cold, mine is so salty it is barely edible. Tables sat at the same time as us are long gone. Do we want dessert? Absolutely not. Another half hour to pay the bill.
Jennifer Willford . 2023-07-07
MORE AT Google
Great food and a nice warm friendly atmosphere.
Lance McCarthy . 2023-07-05
MORE AT Google
Omg this place is so yummy wow wow wow!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The pastas are excellent
Noura S . 2023-07-05
MORE AT Google
Lovely atmosphere and food not far from Sloane Square.
Pru Clark . 2023-07-02
MORE AT Google
My friend and I came to have dinner here and felt it was a bit disappointing. The food was ok, the interior is plain with an awkward layout when it comes to seating and the service itself was quite off putting in some ways. Ultimately, it’s an average ‘Italian’ restaurant (with mostly portuguese and spanish waiters). As mentioned by someone else on here ‘just because we were dressed casually doesn’t mean we can’t afford the food’ which was made very apparent when we walked in. We waited quite a while after being seated before we were actually acknowledged yet our plates were cleared very quickly when we were finished. Customer service shouldn’t be dependent on how much you think someone is going to spend when they first walk in to your establishment. If you’re a local, you’ll be welcomed with open arms but if it’s your first time…good luck 😬
J C Silva . 2023-07-02
MORE AT Google
Absolutely marvellous. Without a doubt my new favourite restaurant in London! Perfect combination of food, location and atmosphere! I have been here a few times and never been disappointed. Also all the friends I have taken here are positively impressed too. I adore the decoration and that there is no music on, at all. With the delicious food and vibe, feels like we are having a home meal. Definitely recommend and definitely will be back again!
Juliana Brito . 2023-06-30
MORE AT Google
Traditional, old school Italian in the heart of Chelsea. The shrimp starter and all of the pastas were incredible. Really good food and excellent service. Outdoor patio is nice for a warm summer day. Great neighborhood spot.
Megan D'Arcangelo . 2023-06-26
MORE AT Google
The atmosphere was pleasant. The food was tasty The service was excellent We were on a day trip in the area and out of all the Italian restaurants we chose by chance
Navigator04499626408 . 2023-06-24
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Came when visiting friends in London, I had the Penne al pesto, was very tasty . Lovely service and nice wine
greggersp . 2023-06-12
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Would have been 5 stars but……. We called the restaurant late on a Saturday afternoon to book a table for 4 for early evening, at last minute. To our surprise we were given an opportunity to eat but with a time restriction. However this was not a problem, and we had almost a 2hrs grace period. The food , service and wine were excellent. We couldn’t fault the tasty dishes, great quality and fresh seafood. It was delicious. My only disappointment with this restaurant was that at the end of the meal, we were not presented with and digestivo of Limoncello, as I have come to expect with a good quality Italian restaurant. So we ordered 4 at a cost of £44. This really came as a disappointment. To the management I would like to suggest you offer this as complimentary, as I found your charge for this as insulting. Other than this fact, we really enjoyed our experience. We would have given top marks if it wasn’t for this oversight.
jameshB193FC . 2023-06-10
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My favorite Italian in London, and a local gem. Relaxed, with excellent service. Try the calf's liver with a side of zucchini.
Moe Aboulkheir . 2023-06-04
MORE AT Google
Wow you want a classic traditional Italian restaurant then this is it. Pasta/Pizza be gone. Instead find all the proper Italian classics that somehow have gone from many so called traditional Italian restaurants. Add excellent service and you have a barnstormer of a restaurant. Wine list ain't bad either!
Peter Dow . 2023-05-31
MORE AT Google
Visited for lunch, made booking long way in advance. Arrived place heaving showed to a table inside at the back next to loos and service area. Quickly took order, brought food very quickly, as soon as cutlery placed down everything cleared all at breakneck speed! Not enjoyable everything done so quickly, no interaction from staff and tables so close together you could hear everyone’s conversations. Food was ok , underwhelming and whole experience over with in a blink.
O7236TTracey . 2023-05-27
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Caraffini's is a family favourite where we have celebrated many birthdays. This time was for my sister's birthday. We started with a celebratory glass of prosecco. The service was superb and the meal was excellent as always. I started with the quails eggs and spinach followed by the pasta special, the vegetarian version of tortellingi with aubergine tomato sauce. The rest of the family had the salad to start, followed by Breaded veal escalope or liver with butter and sage. All very tasty. My sister enjoyed the meal and I'm sure we'll be back again soon enough.
victoriafoody . 2023-05-23
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I love this restaurant. The food is good , the place is clean , the location is nice, staff are very friendly and welcoming. I come here often as it’s one of my favourite restaurants in london
Karina Charyyeva . 2023-05-11
MORE AT Google
The best service ever aimed to keep customers satisfied in the first place. They organized me a table for one in the peak time by putting it in a aisle. Love this place
Pavel Yanshevskiy . 2023-04-24
MORE AT Google
What a gem, we are talking about a 20+ years old restaurant, quality is always top notch. Food is authentic and simple, the owner is from Milan and we had the chance to meet him and his lovely wife, what a beautiful couple, they are goals to look up to. Highly recommended restaurant, reminded me of a classic upper west side neighbourhood spot, prices are also very reasonable for the area.
Mohannad Tadros . 2023-04-23
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Great great food. Fresh pasta and amazing service.
Maria Palacios . 2023-04-20
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Amazing food, great service and setting
Richard Evans . 2023-04-11
MORE AT Google
Feels like a very upmarket/posh restaurant with great food but the prices are really reasonable. Attentive and friendly staff and nice atmosphere.
Meg Hogg . 2023-04-05
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24 years of consistency of food and hospitality. The warmth of the ambience envelopes you whilst the anticipation of that first dish creates a delightful anticipation rarely matched in a city restaurant. My partner had the veal Milanese, while I had the scallops. Really good portions of wonderful Italian food from a family run restaurant.
Susan Todd . 2023-04-01
MORE AT Google
Restaurant packed by 8pm. Our table - 2 women facing each other - was by a group of 8 celebrating a birthday (quietly). The waiters taking orders and serving them stood between our table and theirs, so obstructing our space with their rear ends that we had to hold onto our glasses to prevent them being knocked over. The group of 8 evidently took preference over our smaller table. The maitre d' of an expensive restaurant should not allow his staff to treat 2 women diners so contemptuously.
Jann P . 2023-03-31
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Service was impeccable, food was amazing - just what we needed to finish off date night. Chef even made my favourite dish as it wasn't on the menu, and tweaked my partners' meal as he is a pretty fussy eater! The carbonara is potentially the best I've ever tasted. Will certainly be going back - 5⭐️
Yasmin Rose . 2023-03-27
MORE AT Google
Old style Italian restaurant which is extremely popular and busy. Excellent location just off Sloane Square. Top class food with silver service. Need to book.
MrsPlattie . 2023-03-19
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Didnt like the ambience nor the service to be honest, plenty better options around.
Khaled . 2023-03-07
MORE AT Google
I have been going to this restaurant for many years and it remains consistently good and good value for money. I started with sardines as usual and then had escalope milanese with fried zucchini.
N3708YXjohnp . 2023-03-05
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Absolutely best place we have been. Pizza, pasta, antipasti -great quality and taste. Service is very kind and fast.
Anna Florentseva . 2023-02-27
MORE AT Google
The food is so delicious and had a nice experience with their nice services, like gathering with family :)
Wendy Luk . 2023-02-27
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Excellent food and truly excellent service
Susan Koechlin . 2023-02-25
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Outstanding starter, polenta and wild mushrooms. Main course delicious. Really great food but a bit staid. Suits the grey brigade.
Harry C . 2023-02-12
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Пришли с женой на обед. Дружелюбный и внимательный персонал, хорошая винная карта, вкусные коктейли. Блюда дня прекрасно подошли к нашему настроению.
Mike L. Rogalskiy . 2023-02-11
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This is our family's favourite Italian Restaurant and we are from Sydney! A visit to London wouldn't be complete without at least one dining experience here. Service balances high end almost formal with warm and welcoming perfectly which immediately puts you in relaxed mode. Here's...
Jacqueline F . 2023-02-09
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This is a cozy Italian restaurant serving quality Italian cuisine. It is very popular in the area that the restaurant is filled with guests all the time. if you visit the restaurant, you will find it a beautiful, clean and decent restaurant. It seems that it is also a popular venue for proper dinner. The food was prepared in very high quality. I like the "Scampi and Asapagus in cream sauce" that the fresh seafood is a delight to the dish. Also, Creme Brulee is cooked to perfect texture. Though the pasta is not in AL dente, the overall dining experience is great here.
Dodo Ngan . 2023-02-07
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A perfect restaurant. Food is lovely and staff are charming. Not hideously expensive and always full of locals
angela hay . 2023-02-03
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Food was OK and there were 3 of us. Have been there many times over the years before and after Covid. The cost of 8 glasses of Prosecco and imposed service charge exceeded the cost of 3 main courses. No leeway given by staff to...
j0hnvam . 2023-01-12
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First class. It was our first visit - surprisingly since we’re local, it won’t be our last. A really enjoyable family lunch. All the dishes were lovely - superb pasta and seafood. All 4 meals were well received. Good service and a buzzy atmosphere. Friendly...
pshampshire . 2023-01-07
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This place has been a go to for me for over twenty years. Never let’s you down. A lovely Italian just off the track near Sloane Square.
Geoff Robinson . 2023-01-03
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This place seems indestructible and continues to serve very good traditional Italian food. The Scampi with Asparagus and also Zucchini Fritte were excellent. They served us after a concert at 9.45pm and we were certainly not the last out. The bill excluding wine and service...
Bluebellplasnewydd . 2022-12-22
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A great favourite for me. I've eaten here many times and never been disappointed. High quality Italian.
Michael Meade . 2022-12-18
MORE AT Google
As always this restaurant never fails to offer excellent food, service and atmosphere. I have been going for twice a year for almost 10 years, still love it.
Marie Grant . 2022-12-11
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The food and the staff are exceptional
David Clark . 2022-12-11
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Really nice Italian cuisine and vibes. Shells, octopus, shrimps and everything was delicious. We brought our baby and a stroller and the staff were lovely and helpful. Recommended!
Ole Magnus Kinapel . 2022-11-29
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Caraffini has been around for a long time yet continues to be a favorite - great authentic atmosphere and service and every dish is excellent!
Raluca R . 2022-11-26
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Amazing and delicious Italian food, specially Pasta. Very helpful and friendly people ☺️
Oliwia Stawińska . 2022-11-26
MORE AT Google
Great place to eat real Italian pasta! Very friendly and helpful staff.
Amadeo Corbi . 2022-11-19
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1054 Opinions
Just tried to walk in but Closed at 11.30 but website and google said it was going to open. Staff looking through window like we are mad
2310 Opinions
Excellent meal as always at this restaurant. Service and food were excellent and plenty of choice on the menu. We had lobster ravioli and then the toadstool dessert.
812 Opinions
I’ve never encountered such appalling service as I did at this restaurant. First, they charge for using a tablecloth—yes, a tablecloth! To make matters worse, they brought out so-called "complimentary" bread and dip that we never asked for, only to later inform us, “Since you ate it, you have to pay for it.” How can they charge for something we didn’t request? They don’t even provide tap water, and instead, they charge £2 per cup of hot water—which they failed to mention in advance. When we realized this and raised our concerns, the manager’s response was shockingly rude and dismissive, showing no interest in customer service or basic courtesy. To top it all off, they add a service charge on top of the tablecloth fee, and despite the poor service, this charge is not optional. We asked for it to be removed, given the unsatisfactory experience, but they flat-out refused. The entire experience felt like a complete money-grab. The food itself was below average at best, certainly not worth the inflated prices, especially considering the dreadful service and extra charges. If you’re thinking about dining here, do yourself a favor and don’t. You’ll regret even considering it as an option for Italian dining near Knightsbridge. It’s not just the food that will disappoint—you’ll be frustrated by the poor service, hidden charges, and rude management. If you value your time, money, and peace of mind, stay far away from this place.
389 Opinions
Wonderful restaurant with a diverse menu. You are really spoilt for choice and I highly recommend this haunt The wine was good too and the servers friendly and professional. I will definitely return.