The best restaurants serving Italian food in London

We normally have great service and have the best time. The staff is normally so accommodating however in this instance it was not the case and we were extremely disappointed. The manager on shift on 14 Dec 2024 was incapable of diffusing a not so difficult situation and frankly lacked professionalism . It was a shame to experience the entire staff stop their jobs to stare at us as we aired our concerns. Its such a shame as we normally really have an excited and warm welcome. Please be careful when asking questions to the manager or staff you may get a not so welcome response. Unfortunately this will be our last visit as we pay to eat where we all people are welcomed.

Amazing x brilliant x wonderful x this is one of my favourite Italians x cosy, warm, intimate, sweet. Food lovely, generous portions, fantastic prices overall very very good

All round lovely, chilled evening with delicious food. Pedro our server was very polite and efficient.

Fui por los 3 cursos por £ 23. 95 y estaba muy contento con mi entrante (setas) y pizza. Lamentablemente el tiramisú, que realmente esperaba con ansias, dado que era un restaurante italiano, era horrible, rozando lo no comestible. Lo que arruinó mi experiencia fue cuando llegó la factura - no eran 23 libras. 95 , ¡Eran 30 libras! El camarero explicó que los 3 platos no eran 23. 95, pero 25 libras. 95 - los menús eran un poco anticuados! Había un cargo por servicio encima que había aumentado el total. Revisé varios Bella Italias después y todos sus anuncios y menús tienen la misma oferta. No pude comprobar lo que realmente estaban cobrando, ya que el de Shaftesbury Square insistió en que estaban llenos y no podía apretarme - a pesar de que había varias mesas vacías cuando pregunté y las mismas mesas estaban vacías 40 minutos después cuando volví. Una experiencia muy decepcionante en general.

I am always happy when I can eat here with my colleagues and friends. It is a great offer and has a great self-righteous drink! Very very unique!

Locale molto carino, il mangiare per un italiano è di qualità media... Però la location è davvero Top! La vista sul Tower Bridge è impagabile. Camerieri abbastanza cortesi e menzione per il fatto che sono aperti fino ad un po' più tardi rispetto agli altri posti in cui si mangia li vicino

Une cuisine excellente les lasagnes étaient succulentes un peu surpris par les « cover charges » et le prix mais ça reste une bonne adresse

The quality of food and the quantity for the price paid was very good. The server, Angela got our food out in quick time and was very attentive and had a smile whenever she came to talk to us. Makes a big difference!

This restaurant has switched to the European 'service charge' model. The food and service was fine but adding 12.5% to the bill (which I only noticed after paying) is a swindle we can do without in the UK. It's claimed the rip-off is optional but it is automatically added to the bill. If it were optional I would have to take an action to pay it, other forms of inertia sales are banned.What makes this even worse is that most of the money will not go to the staff, half will be wasted in tax and most of the rest used by the shareholders to achieve the statutory minimum wage.These dirty practices are not acceptable in the UK.

La comida era genial y el personal en solitario cuando visité (probablemente el propietario) era tan agradable y amable. Específicamente me gusta su Pizza Quattro Formaggi. 🤤 Definitivamente cenaré de nuevo cuando esté en la zona y antoje pizza.

My friends and I, who lunch regularly in the West End of London, visited Alto at the top of Selfridge’s today for lunch. It wasn’t what I expected, and whilst it was very pretty, I hadn’t realised I would be virtually dining alfresco! I have never been so cold in a restaurant in my life, and had to go to the coat check to retrieve my fur coat together with my gloves, as I was freezing as were my companions . I actually could not think about much else other than being incredibly uncomfortable. When I asked what I would like to drink, I was tempted to say a bobble hat please. Seriously, I have no idea why they felt the need to open the glass roof on such a cold day. Nowhere on their website, suggests that you wear similar clothing to what you would wear on a ski slope and so I was decidedly under dressed in my velvet dress and boots. I understand the concept of serving everything at the same time, but there was no attempt to bring the” starter” course before the pizza which my friend ordered. Two of us were served both of our plates, whilst our friend didn’t receive anything for quite a few minutes. I don’t think I have parted with £40 quite so quickly in a very long time and for so little (one drink each and two underwhelming plates each). We were there for under an hour and did not wait for dessert or coffee as we were too cold! Suffice it to say I will not be returning. Extraordinary- not in a good way.

the food was very nice but i had to wait a long time just to get to get the food to come to me cold i was very sad i had to run out the place and cry in my car

Great pit stop. On street seating very pleasant to sit and watch the world go by with one of their fabulous coffees.you need to see the menu for the different types of coffee available. Who new ?

Staff were friendly, the juice was nice, the Honey cake was disappointing and bland. Just tasted like a sugary soft cream sponge cake. If you've ever had good 'Russian' honey cake, you'll know how delicious it can be, don't come here for it.

A gem of a restaurant just a stones throw from Paddington station. Welcoming, friendly and attentive staff with great food and coffee to boot.