Zizzi (Sheldon Square) in City of London, Westminster

This place was fine for a light dinner. The service was a bit slow, but friendly. The food we had was fine, nothing special and the price was not too bad. This chain is a good place to pop into if you are in need of a pretty standard bite to eat.

Delicious food, excellent service (thank you Kataliu!) and atmosphere. We’ll definitely be coming again!

Came here after a 5 star review when it opened, then after Covid and it had declined a lot!!! Qudus to the team now for being attentive, efficient and friendly. October 2024. A special mention to Katalin, absolutely fantastic server. She gave service which is very rare these days! 5*****

I love Paddington Central. Foods are constantly good and the staffs are attentive. Thanks Sriram for your help with sorting out the issues the other day. You always provide the best customer service!

Very good and fast service Food was also 10/10

Everything was great, but Katalin in particular really made the experience so nice. She was very friendly and recommended me great food and coffee!

Thanks to Sriram who was very professional and smiling. Excellent food I recommend!

Don’t bother with the restaurants near by they have nothing on here - thanks to oliwia Jaya and Katalin. You made the night really special

Really very tasty food with good service, amily's service was really great.

We loved the Food and the Service of Amily was perfect! We can recommend it!

We had a lovely diner here. Great staff. Thanks Amily.

I went on holiday an had a nice experience. The place is nicely decorated and the food was quiete good. Specially the desert. Attention was also good. Thanks to Sriram and the rest of the colleagues.

Amily was brilliant. Really helpful - we've had lovely service at lots of Zizzis but all agree she was the best ever. Many thanks.

This is third time to me to visit this branch and every time was SRIRAM our server, he was very helpful and kind as always , good service, thank you 🌹 from kuwait with love

Delightful pizza eaten outside in early Autumn sunshine. Katalina was a lovely host and looked after me making sure I got my food and bill in time for the train I was catching.

Very good food, excellent service. I recommend this place 100%

Our favourite Zizzi’s! Friendly staff great service and food.

I loved the food, the drinks and the atmosphere.🍸 Sriram served us very well! All staff were super friendly. I'll be back more often. 🙏🇧🇷🇧🇷🇧🇷🍝🇬🇧

Food was fantastic. Lidia's service was great and we had a nice evening

Jaya was a really kind and lovely waitress

Jaya. What. A. Star. Looked after us and made sure we had the best time! Good fun. A real ray of sunshine 🌅

Such a beautiful setting along the canal. Our waitress Jaya was so helpful and friendly. The food was amazing too.

Great service and environment. The lady (Jaya) who served us was great. Strongly recommend this restaurant.

Friendly staff ( Jaya) and excellent recommendations. Good atmosphere!

Mixed experience. We are used to much better in London. The pizza was large but not very tasty, difficult to cut and the spaghetti bolognese sauce particularly bland.

I waited more than one hour and only received half of the items. Very disappointed!

Food was delicious! Sriram and Amily were great servers, super attentive. And James made the best cocktails. Will be coming back!

We have been to 3 other Zizzi locations in London. This one was nice. Right next to Canal. Good apps and pasta was excellent. Drinks good too. Service was good. All around a nice place for dinner.

I chose the vegetarian lasagna and it was tasty. Seasoned but not too spicy. Reasonable prices. Impeccable bathrooms. Quick service and they served us quickly what we ordered

I chose the vegetarian lasagna and it was tasty. Seasoned but not too spicy. Reasonable prices. Impeccable bathrooms. Quick service and they served us quickly what we ordered

Restaurant staff made us feel very welcome. Sriram, our waiter, took wonderful care of us. The food was very good.

Restaurant staff made us feel very welcome. Sriram, our waiter, took wonderful care of us. The food was very good.

Amily in paddington was such a warm and welcoming host. Would be coming back for sure !

Everything was very good, the food amazing!

Nice place in Little Venice, a good break after a long walk and an excellent service from Amily (offering whipped cream on my ice-cream, passionate about this)😂

Nice pizza, lovely staff, especially Amily! What more can you need?

Great Italian food and great experience and thanks Amily for the great service, you’re a true star!

Sriram took great care of us, highly recommended place.

Sriram took good care of us, the place is very nice.

Service was great as was food. Our waiter was Sriram and he was really nice. Would recommend him.

The food was very nice with friendly service and in a lovely area

I went there only once and I wouldn't return ever... We waited 15 min to order drinks, which came after 30 min...cocktails tasted like a water, juce & ice...for 11£ I would expect more...avoid... Food came after 45 min...tiny portion... If we wanted to order more, ita again 45 minutes wait. Place understaffed.... Simply terrible experience...

Amazing food, pizza was piping hot. Particularly great service from Oliwia and James 🤩

Our server Katalia was very helpful and the food came quickly

Service was really high quality!! Our waitress, I think her name was Katalin was lovely and helpful. Very professional experience, will likely come back. Also an amazing location with a nice view

Amazed at the bad reviews here, our experience was brilliant. We were seated and served by the exceptional Jaya who was very attentive and friendly throughout our stay, checking in with us at just the right time. The food was delicious - good portions, hot and served with very little wait - certainly no longer than you would expect in a busy restaurant. We had Raspberry Mojitos too and they were divine - I'd recommend those!

Friendly welcome. But after a long wait for the food, we had to give up and leave. Luckily the manager was apologetic and didn’t charge us for our drinks. Not sure why service so slow as it wasn’t particularly busy.

Thanks to Tesco vouchers which made this family meal cost a tenner. Veggie Lasagne was decent. Pasta / prawns tasteless. Pizza Ok. Overall not bad but a little on the bland side

Situation géographique exceptionnelle. De bons plats et une très bonne ambiance. Personnel à l'écoute.. Structure très sympa

Locale carino e simpatico. Ha posti a sedere anche all’esterno. Il personale è top: simpatici, cordiali, veloci e gentilissimi. Cibo davvero buono e ben cucinato: pizza rustica sublime e lasagne very good. Assaggiato anche i calamari : frittura perfetta. Lo consiglio vivamente

Ristorante situato vicino alla piazza centrale di Paddington che offre una piacevole vista sul canale. Siamo stati con degli amici per quattro sere consecutive e ogni volta i camerieri sono stati cortese, disponibili e sorridenti. Il servizio è molto veloce e il cibo buono ( hanno imparato a cucinare a milano). Lo consideriamo vivamente.

Ordered a calzone, sticky pig pizza and a meat Sofia pizza. In place of the meat Sofia we received a margarita pizza instead. I rang zizzi to inform them and was told that they had checked before delivering and it was right. I told him that I had informed justeat and provided photographic evidence that I had received the wrong pizza. He clearly seemed like he didn’t care and didn’t believe me. Thankfully, Justeat refunded me the money. Will not be ordering from zizzi again.

it wasn't cooked well it fell apart when transferring to plate...sogggy, couldn't eat it 😫

Had the Al fresco pizza with chicken but it was a little dry and lacked any kind of pesto or basil. Chocolate fudge brownie with ice cream was nice but could not taste the salted caramel that was supposed to be in it. Nice location next to the canal at the Paddington. Service was friendly and efficient.

I really liked the food and the service. Very friendly and professional employees.

Amazing Atmosphere, polite service, lovely food.

Maciej Mazur was a great host and we really enjoyed our dining experience

Our 2nd visit for the 7 days’ trip in London, food is great with stable quality. Please don’t forget to pair the chili oil with pizzas. Rurek is super nice, will definitely come back on our next visit.

Really good place, nice and comfortable place, we have an amazing experience with a all the members of the Team, specially with Anastasia, she was really nice to everyone, highly recommended

Despite missing items the food was nice ang hot

The food is very nicely prepared there needs to be flexibly as they don't accept cash.

Maciej Mazur is very helpful and Very Nice

I usually love Zizzis and never ever had bad service in either one in London but I was there yesterday and we ordered garlic bread and pizzas and asked for the garlic bread to be delivered as soon as possible. It took quite a bit to arrive, however the pizza didn‘t show up at all. After asking about it twice it was finally delivered an hour and 10 minutes after we ordered and a big table with UEFA referees next to us was served first even though they arrived 15 minutes after us. Noone cleared our plates either after we were finished with eating and after waiting another 20 minutes we signalled for the bill. Such a letdown! The food itself was brilliant but due to the very poor customer service it‘s two stars only for me sadly and I wouldn‘t return to this Zizzis.

Excellent lunch, thank you so much Liolia

One of my favorite places to eat, just amazing, I strongly recommend it.

Thank you Maciej for great service!! ;) xx

The food we ordered was superb. Staff is kind. Fast service. A bit pricey for soft drinks.

Excellent experience, great food, lovely ambience. Loved the fresh air at little Venice 😍

Nice outdoor sitting area, great for people watching and to enjoy the sun. The staff is sweet and very attentive. The food was unfortunately quite bland (bruschetta and spag bol), the Arabic I saved the evening.

I was there for the Canalway Cavalcade. Very good.

Macijej was extra supportive and fun great service Lots of fun on my birthday with a party of 7

The place was lovely and Maciej made us fell very welcome

Anastasiia provided fantastic service, super friendly and generous ❤️

It was very nice to eat there, the service was very nice and they were really take care of us (served by Maciej Mazur).

We were served by Maciej, a very nice server, concerned about his clients well-being and comfort ! Reasonable price for a creative diner.

Maciej Mazur was a great waiter, he went above and beyond to make our experience at zizzi enjoyable. Great customer service.

Must remember not to go to this place again, not because the food is not acceptable. As far as a chain restaurant goes, it is good enough. However the aggressive approach that the "manageress" expressed was upsetting. We have not even sat down at our table when this female attendant asked if we had any allergies. I said can we sit down first, i.e. put our bags down, settle at the table, order a drink before we consider allergies. She insisted that we must declare whether we have allergies or not. Allergies are personal matters. It is not something that people may wish to declare to other people immediately, especially if other guests at the table are not familiar with each other. The person may also be on medication or have other personal considerations that he/she does not want to announce to everyone around the table before settling down. The demand for an immediate reply was insensitive and ridiculous. In fact the menu is so heavily seasoned with spices - harissa, chillies etc that one needs to read the ingredients carefully to find something without them anyway. Just foisting the question at clients is just pretence that checking their allergies were top of the restaurant's priorities. It is enough to check at the point of taking the order to ask each person if he/she has allergies. Zizzi - please be more genuine in your table manners and not just call out a question to diners willy nilly.

This is the second time we have returned once in February and now in May and what a pleasure that the waiter Maciel Mazur recognized us and took care of us very kindly, and even offered us cappuccino. The service is fast, the food efficient and the waiter so friendly. French friends I recommend.

Very nice ! we ate well and were warmly welcomed by Maciej Mazur. Thanks again ! I recommend this restaurant !

Excellent service. Great evening out. Hosted by Saurabh. Thanks.

👍 Cool place. Thanks Maciej for a great atmosphere and professional service🙂

A weatherspoons for middle class people

Enjoyed a meal here with friends. They food was tasty and the service was good. It's also a nice location on the canal.

One of the worst restaurant pizzas I've had in years. I really thought we had moved beyond this level in London but I guess that's because I don't (normally) eat in chain restaurants like this any more. The pizza "rustica" was wafer thin - almost ludicrously so - and all dried out like a biscuit. It was made using low quality ingredients, in terms of flavour it was on a par with a supermarket frozen pizza - but they wouldn't be as dried out. I was hungry but didn't want to finish it as it was so disappointing. Service was slow, the staff all looked entirely lacking in any pride in their work.

I can definitely recommend this restaurant. The variety of foods is great and the service is quick and staff very friendly. If you happen to get Katalin Janos as your waitress, you will most certainly be in good hands! Would dine here again.

It was awful we were a party of two, our food was salmon risotto you got a spoonful of risotto the salmon was over cooked the garlic bread had no garlic in we didn't get the same server more than once one of our party was still eating and they were trying to take the plates away, it was expensive for what it was and I wouldn't return

Maciej made it a very enjoyable experience and made my friends birthday

I tried this shop in 2017, food tasted good at that time, especially the signature pizza and risotto. Price was reasonable and the service attendant was nice and proactive. However, I come again to the same restaurant after 7 years but found that food quality is much worse than before. The texture of pizza is terrible, I can’t taste flour at all. The “Soda drink” is just distilled water mixed with artificial jam and syrup, no fresh fruit or juice……

Maciej was so excellent and made our evening one to remember! I would come back just for his service, it was simply stellar. Thank you Maciej!!

Macuiej served us and did an amazing job. He answered all our questions on the vegi options in the menu. Will be back soon

Maciej was really attentive and looking after us well throughout the evening. Thank you for a great time

Maciej Mazur was super attentive friendly and professional - excellent service

Good experience! Nice food and nice service! Well helped by Mazur!

Server Macielj Mazur was very attentive and helpful. He was very interested in hearing our accounts of back home in Canada. He gave us very good service!

The good was good. But I would like to highlight the kindness of the employer Katalin Janos, she was magnificent during our lunch, always very quick, lovely and attentive.

Great experience at Zizzi’s - Maciej was a great and attention waiter.

Good service by Rea Garvey aka Maciej :-) very friendly!

Cool Location, delicious food, good and friendly service (especially Mr. Mazur aka the young "Rea Garvey" *g*). We enjoyed our dinner ... Really recommendable!

Maciel ir Was very kind I recommend to visit

nice restaurant, really good italian food, excellent service - thank you Maciej Mazur