Zizzi (Sheldon Square) in City of London, Westminster

For renowned pizza place disappointed! Pizza was soggy ,Brucetta was covered in almost 25 pieces of half tomatoes!

Added a tip without telling me of £10 didn't notice until home

Lovely warm welcome, tasty food and drink and lovely area.

Fabulous service and original menu

Low quality of food, no beer choice and not beer stored in the fridge, Team understaffed and slow

Great place with a diverse Italian menu something for all tastes, is a great stop for those travelling before boarding a train back home. Thank you to our server Katalin.

Delicious food and top of the bill service. Cosy place to sit, not crowdy, fast service, dilicious food, staff very friendly

Food was very good and great host Katalia

Very nice atmosphere, warm welcome. The menu offers a lot of choice. The salted caramel brownie is killer

Good food was really yummy. Had lovely and great serve from Katalia not a bad word to say about her. Lovely restaurant with nice decor and good location. Not much atmosphere cause it was at 4pm so not very busy but that was good as well.

Thanks SRIRAM for his service and kindness. We enjoyed our time in zizzi

Thanks Sriram for his nice service in zizzi.

I recently had the pleasure of dining at Zizzi - Paddington Central, and it was a delightful experience from start to finish. The restaurant is situated in a lively, scenic location, offering lovely views of the canal and a perfect ambiance for a relaxed meal. The atmosphere was warm and inviting, with a modern yet cozy decor that made me feel at ease immediately. Upon entering, we were greeted by friendly staff who promptly showed us to our table. The service throughout the evening was attentive without being intrusive, with the team ensuring that we were comfortable and had everything we needed. The menu offers a wide selection of Italian dishes, from classic pizzas and pastas to more innovative dishes that reflect a modern twist on traditional cuisine. I opted for the Rustica Piccante pizza, which was generously topped with spicy sausage, pepperoni, and fresh chillies, delivering the perfect balance of heat and flavor. My companion chose the Casareccia Pollo Piccante pasta, which was rich, creamy, and bursting with flavor, perfectly cooked with a great balance of spice and texture. Both dishes were beautifully presented and tasted delicious. The drinks menu was equally impressive, offering a range of wines, cocktails, and non-alcoholic options. We chose a refreshing bottle of Italian white wine that paired wonderfully with our meal. To finish, we shared a Tiramisu, which was light, creamy, and the ideal way to end our meal. Overall, the experience at Zizzi - Paddington Central was fantastic. The combination of excellent food, attentive service, and a great location makes this restaurant a perfect spot for a casual lunch or a special evening out. Highly recommended!

It’s a very pleasant place with good food, I recommend. Pleasant servers who are attentive to allergies.

Katalia recommended the pudding - great choice!

Katalin was great - lovely service!

This place was fine for a light dinner. The service was a bit slow, but friendly. The food we had was fine, nothing special and the price was not too bad. This chain is a good place to pop into if you are in need of a pretty standard bite to eat.

Delicious food, excellent service (thank you Kataliu!) and atmosphere. We’ll definitely be coming again!

Came here after a 5 star review when it opened, then after Covid and it had declined a lot!!! Qudus to the team now for being attentive, efficient and friendly. October 2024. A special mention to Katalin, absolutely fantastic server. She gave service which is very rare these days! 5*****

I love Paddington Central. Foods are constantly good and the staffs are attentive. Thanks Sriram for your help with sorting out the issues the other day. You always provide the best customer service!

Very good and fast service Food was also 10/10

Everything was great, but Katalin in particular really made the experience so nice. She was very friendly and recommended me great food and coffee!

Thanks to Sriram who was very professional and smiling. Excellent food I recommend!

Don’t bother with the restaurants near by they have nothing on here - thanks to oliwia Jaya and Katalin. You made the night really special

Really very tasty food with good service, amily's service was really great.

We loved the Food and the Service of Amily was perfect! We can recommend it!

We had a lovely diner here. Great staff. Thanks Amily.

Amily was brilliant. Really helpful - we've had lovely service at lots of Zizzis but all agree she was the best ever. Many thanks.

This is third time to me to visit this branch and every time was SRIRAM our server, he was very helpful and kind as always , good service, thank you 🌹 from kuwait with love

I went on holiday an had a nice experience. The place is nicely decorated and the food was quiete good. Specially the desert. Attention was also good. Thanks to Sriram and the rest of the colleagues.

Delightful pizza eaten outside in early Autumn sunshine. Katalina was a lovely host and looked after me making sure I got my food and bill in time for the train I was catching.

I loved the food, the drinks and the atmosphere.🍸 Sriram served us very well! All staff were super friendly. I'll be back more often. 🙏🇧🇷🇧🇷🇧🇷🍝🇬🇧

Our favourite Zizzi’s! Friendly staff great service and food.

Very good food, excellent service. I recommend this place 100%

Food was fantastic. Lidia's service was great and we had a nice evening

Jaya. What. A. Star. Looked after us and made sure we had the best time! Good fun. A real ray of sunshine 🌅

Jaya was a really kind and lovely waitress

Great service and environment. The lady (Jaya) who served us was great. Strongly recommend this restaurant.

Friendly staff ( Jaya) and excellent recommendations. Good atmosphere!

Such a beautiful setting along the canal. Our waitress Jaya was so helpful and friendly. The food was amazing too.

Mixed experience. We are used to much better in London. The pizza was large but not very tasty, difficult to cut and the spaghetti bolognese sauce particularly bland.

I waited more than one hour and only received half of the items. Very disappointed!

Food was delicious! Sriram and Amily were great servers, super attentive. And James made the best cocktails. Will be coming back!

We have been to 3 other Zizzi locations in London. This one was nice. Right next to Canal. Good apps and pasta was excellent. Drinks good too. Service was good. All around a nice place for dinner.

I chose the vegetarian lasagna and it was tasty. Seasoned but not too spicy. Reasonable prices. Impeccable bathrooms. Quick service and they served us quickly what we ordered

I chose the vegetarian lasagna and it was tasty. Seasoned but not too spicy. Reasonable prices. Impeccable bathrooms. Quick service and they served us quickly what we ordered

Restaurant staff made us feel very welcome. Sriram, our waiter, took wonderful care of us. The food was very good.

Restaurant staff made us feel very welcome. Sriram, our waiter, took wonderful care of us. The food was very good.

Amily in paddington was such a warm and welcoming host. Would be coming back for sure !

Nice pizza, lovely staff, especially Amily! What more can you need?

Great Italian food and great experience and thanks Amily for the great service, you’re a true star!

Everything was very good, the food amazing!

Nice place in Little Venice, a good break after a long walk and an excellent service from Amily (offering whipped cream on my ice-cream, passionate about this)😂

Sriram took great care of us, highly recommended place.

Sriram took good care of us, the place is very nice.

Service was great as was food. Our waiter was Sriram and he was really nice. Would recommend him.

Our server Katalia was very helpful and the food came quickly

Amazing food, pizza was piping hot. Particularly great service from Oliwia and James 🤩

The food was very nice with friendly service and in a lovely area

I went there only once and I wouldn't return ever... We waited 15 min to order drinks, which came after 30 min...cocktails tasted like a water, juce & ice...for 11£ I would expect more...avoid... Food came after 45 min...tiny portion... If we wanted to order more, ita again 45 minutes wait. Place understaffed.... Simply terrible experience...

Service was really high quality!! Our waitress, I think her name was Katalin was lovely and helpful. Very professional experience, will likely come back. Also an amazing location with a nice view

Amazed at the bad reviews here, our experience was brilliant. We were seated and served by the exceptional Jaya who was very attentive and friendly throughout our stay, checking in with us at just the right time. The food was delicious - good portions, hot and served with very little wait - certainly no longer than you would expect in a busy restaurant. We had Raspberry Mojitos too and they were divine - I'd recommend those!

Friendly welcome. But after a long wait for the food, we had to give up and leave. Luckily the manager was apologetic and didn’t charge us for our drinks. Not sure why service so slow as it wasn’t particularly busy.

Thanks to Tesco vouchers which made this family meal cost a tenner. Veggie Lasagne was decent. Pasta / prawns tasteless. Pizza Ok. Overall not bad but a little on the bland side

Situation géographique exceptionnelle. De bons plats et une très bonne ambiance. Personnel à l'écoute.. Structure très sympa

Locale carino e simpatico. Ha posti a sedere anche all’esterno. Il personale è top: simpatici, cordiali, veloci e gentilissimi. Cibo davvero buono e ben cucinato: pizza rustica sublime e lasagne very good. Assaggiato anche i calamari : frittura perfetta. Lo consiglio vivamente

Ristorante situato vicino alla piazza centrale di Paddington che offre una piacevole vista sul canale. Siamo stati con degli amici per quattro sere consecutive e ogni volta i camerieri sono stati cortese, disponibili e sorridenti. Il servizio è molto veloce e il cibo buono ( hanno imparato a cucinare a milano). Lo consideriamo vivamente.

Ordered a calzone, sticky pig pizza and a meat Sofia pizza. In place of the meat Sofia we received a margarita pizza instead. I rang zizzi to inform them and was told that they had checked before delivering and it was right. I told him that I had informed justeat and provided photographic evidence that I had received the wrong pizza. He clearly seemed like he didn’t care and didn’t believe me. Thankfully, Justeat refunded me the money. Will not be ordering from zizzi again.

it wasn't cooked well it fell apart when transferring to plate...sogggy, couldn't eat it 😫

Had the Al fresco pizza with chicken but it was a little dry and lacked any kind of pesto or basil. Chocolate fudge brownie with ice cream was nice but could not taste the salted caramel that was supposed to be in it. Nice location next to the canal at the Paddington. Service was friendly and efficient.

I really liked the food and the service. Very friendly and professional employees.

Our 2nd visit for the 7 days’ trip in London, food is great with stable quality. Please don’t forget to pair the chili oil with pizzas. Rurek is super nice, will definitely come back on our next visit.

Maciej Mazur was a great host and we really enjoyed our dining experience

Amazing Atmosphere, polite service, lovely food.

Really good place, nice and comfortable place, we have an amazing experience with a all the members of the Team, specially with Anastasia, she was really nice to everyone, highly recommended

Despite missing items the food was nice ang hot

The food is very nicely prepared there needs to be flexibly as they don't accept cash.

I usually love Zizzis and never ever had bad service in either one in London but I was there yesterday and we ordered garlic bread and pizzas and asked for the garlic bread to be delivered as soon as possible. It took quite a bit to arrive, however the pizza didn‘t show up at all. After asking about it twice it was finally delivered an hour and 10 minutes after we ordered and a big table with UEFA referees next to us was served first even though they arrived 15 minutes after us. Noone cleared our plates either after we were finished with eating and after waiting another 20 minutes we signalled for the bill. Such a letdown! The food itself was brilliant but due to the very poor customer service it‘s two stars only for me sadly and I wouldn‘t return to this Zizzis.

Maciej Mazur is very helpful and Very Nice

Excellent lunch, thank you so much Liolia

One of my favorite places to eat, just amazing, I strongly recommend it.

Thank you Maciej for great service!! ;) xx

The food we ordered was superb. Staff is kind. Fast service. A bit pricey for soft drinks.

Excellent experience, great food, lovely ambience. Loved the fresh air at little Venice 😍

Nice outdoor sitting area, great for people watching and to enjoy the sun. The staff is sweet and very attentive. The food was unfortunately quite bland (bruschetta and spag bol), the Arabic I saved the evening.

I was there for the Canalway Cavalcade. Very good.

Macijej was extra supportive and fun great service Lots of fun on my birthday with a party of 7

The place was lovely and Maciej made us fell very welcome

Anastasiia provided fantastic service, super friendly and generous ❤️

Must remember not to go to this place again, not because the food is not acceptable. As far as a chain restaurant goes, it is good enough. However the aggressive approach that the "manageress" expressed was upsetting. We have not even sat down at our table when this female attendant asked if we had any allergies. I said can we sit down first, i.e. put our bags down, settle at the table, order a drink before we consider allergies. She insisted that we must declare whether we have allergies or not. Allergies are personal matters. It is not something that people may wish to declare to other people immediately, especially if other guests at the table are not familiar with each other. The person may also be on medication or have other personal considerations that he/she does not want to announce to everyone around the table before settling down. The demand for an immediate reply was insensitive and ridiculous. In fact the menu is so heavily seasoned with spices - harissa, chillies etc that one needs to read the ingredients carefully to find something without them anyway. Just foisting the question at clients is just pretence that checking their allergies were top of the restaurant's priorities. It is enough to check at the point of taking the order to ask each person if he/she has allergies. Zizzi - please be more genuine in your table manners and not just call out a question to diners willy nilly.

We were served by Maciej, a very nice server, concerned about his clients well-being and comfort ! Reasonable price for a creative diner.

Maciej Mazur was a great waiter, he went above and beyond to make our experience at zizzi enjoyable. Great customer service.

It was very nice to eat there, the service was very nice and they were really take care of us (served by Maciej Mazur).

This is the second time we have returned once in February and now in May and what a pleasure that the waiter Maciel Mazur recognized us and took care of us very kindly, and even offered us cappuccino. The service is fast, the food efficient and the waiter so friendly. French friends I recommend.

Very nice ! we ate well and were warmly welcomed by Maciej Mazur. Thanks again ! I recommend this restaurant !

Excellent service. Great evening out. Hosted by Saurabh. Thanks.

👍 Cool place. Thanks Maciej for a great atmosphere and professional service🙂

A weatherspoons for middle class people

Enjoyed a meal here with friends. They food was tasty and the service was good. It's also a nice location on the canal.

I can definitely recommend this restaurant. The variety of foods is great and the service is quick and staff very friendly. If you happen to get Katalin Janos as your waitress, you will most certainly be in good hands! Would dine here again.