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The best restaurants serving Indian food in Cardiff South Wales
74 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

734 Opinions in 4 websites
Subject: Complaint Regarding Order I am writing to formally lodge a complaint regarding my recent order from mamas Indian takeaway for my friend’s birthday. 1. Incorrect Order: The items delivered were not what I ordered. This was incredibly disappointing, especially for a special occasion. 2. Late Delivery: The food arrived much later than the estimated delivery time, which disrupted my birthday plans. 3. Poor Food Quality: When the food finally arrived, it was totally inedible. The taste was off, and I could not enjoy any of it. And the paneer tasted like medicine. (We ordered Palak paneer but we got saag paneer, dont tell me they are same because palak paneer is edible with green gravy. The chicken was also raw that we ordered. The salad was smelling bad, and the onions were also had gone bad. 4. Hygiene Concerns: To my shock, I found hair in my food. This is completely unacceptable and raises serious concerns about the hygiene practices of the restaurant. I hope your kitchen gets closed for not maintaining basic hygiene. 5. All the names written above the food order was very messily written. Given these issues, I request a full refund for this order freaking £88.35 which ruined my birthday party.

1432 Opinions in 3 websites
The establishment advertised 40m delivery on one site and between 35-50m on another. Having made my order, the delivery still hasn't arrived 2 hours later. They postponed the delivery slots and when I called and advised it's taking too long and if it's going to be any longer I just want a refund, they did nothing to help but did cancel the order for me. Abysmal service, having 0 respect for their customers even though they obviously know how busy they are, to still lie about their delivery times. 2 hours feeling hungry to now have to look around again for another order.

1205 Opinions in 4 websites
Indian Starters had taste like onion rings, pakoda, spring roll etc none tasted good. All tasted like old food with old oil taste. Rice mains was ok and desserts were good. Hope doesn't spoil my stomach with starters as I taste that old bad oil even after half an hour. As an Indian I felt this bad , am worried what foreigners think of Indian food.

10 Opinions in 1 websites
Tuve una entrega de este lugar. El conductor llegó después de 1 hora y media y el pollo jalfrejy era terrible como si no hubiera nada especial. . Nunca volveré a ordenar. Es sólo un desperdicio de dinero.

2 Opinions in 1 websites
The best curry I've ever had. Finally tried something different tonight, along side my normal dhansak and the saag is also so amazing. Thank you pentwyn spice, you're always amazing!

18 Opinions in 1 websites
Haven't been to this takeaway before but it was recommended to me and glad I went there I enjoyed it so much it was really tasty