Based on 1.192 opinions finded in 4 websites
Based on 1.192 opinions finded in 4 websites
Opinions
Great night out with my 14 friends. Great variety of food all hot and delicious. Pani puri was so nice. Lovely atmosphere and staff were so attentive.
azra1012023 . 2024-10-21
MORE AT TripAdvisor
Was told 8 pound for kids what a bargain! then the waiter came up to us and asked for my children’s ages after I responded with both 11 years he said we can put him for a student DISCOUNT then said it was 17 pounds then came and said don’t worry we’ll put them on as a junior so £10.50 and £10.50 x 2 =21 right he charged me 23 pounds we are not in America we do not do tax the food was stale not many options and the hygiene rating was 1 out of 5 do not recommend if you are hungry in red dragon centre go to Cardiff bay or five guys
Hussain Alasdi . 2024-10-13
MORE AT Google
Sandeep was very welcoming, polite, great customer service, highly recommended to come and visit this restaurant, also I must say Sandeep needs a pay rises and a promotion in his job cos I’ve never experienced customer services in a restaurant the way I did this evening from him. Ticked all boxes.
Esther Smart . 2024-10-05
MORE AT Google
i personally love the food itself here but the main issue is the hygiene and atmosphere, the booth chairs are not clean, there is white drips all over it and some weird stains on them, the plates also aren't washed properly and most of the time has food bits on it or stains. there was also loads of fruit flies flying around the food and a worker walked past it and didn't really do anything. the worst concern i had was when i came here last week i caught head lice, which i assume someone has and sat on the same chair as me since i wasn't close to anyone and i believe it was from here because none in my family have it and they're the only people i went around other than coming here. 2-3 times 2 of the deserts tasted gone off, like sort of spoiled :( i don't want to be mean but the hygiene is genuinely atrocious which is a shame bc the food is great it's just that .
Hannah Abbasi . 2024-09-30
MORE AT Google
glad to have the lunch today,good quality and customer service!
wenjing . 2024-09-29
MORE AT TheFork
The food is very delicious with great quality and flavors that suit my taste. You can enjoy unlimited servings, and items that are running low are always replenished promptly. The place is clean, and the staff provides polite and attentive service. Although the venue may show its age, it's not something to be concerned about. We can still comfortably sit and relax on our sofa. My favotite dishes are Lamp Rogan Josh and Kerela Beef curry.
Patamakom P . 2024-09-28
MORE AT TripAdvisor
Nice mixture of food available for responsible price .
trey reznor . 2024-09-26
MORE AT Google
Food here is gorgeous. Superb hospitality from Upkriti and her team. We were a party of 20 and everyone of us thoroughly enjoyed it. Will definitely be bringing more groups here
cijil thomas . 2024-09-25
MORE AT Google
I had a wonderful dinner at Spice Route. The food was flavorful and beautifully presented. The service was exceptional, with Upkriti being especially attentive and friendly, making the experience even more enjoyable. Highly recommend!
Jasmin Doshi . 2024-09-22
MORE AT Google
Food was amazing and the ambience was nice. Excellent service from the staff and manager upkriti
Shantanu Saxena . 2024-09-22
MORE AT Google
Hi very good service UPKRITI Thank you
Dil Raj . 2024-09-22
MORE AT Google
It’s been fabulous experience. Large variety of food, good atmosphere. The staff are very responsive and friendly including the nice manager Upkriti, so if some stuff does finish they refill it almost instantly. All in all a good buffet experience definitely worth every quid.
Amina cheema . 2024-09-22
MORE AT Google
Absolutely disgusting food and very limited choices. All the food tasted off. I paid £19.50 p/p for the food and £3.50 extra for a refill drink. A total of £23 was an absolute rip off. I will never go back and will not recommend it to anyone. Save yoir money and your health.
Dabi Dah . 2024-09-20
MORE AT Google
We recently had a late lunch with friends. The food was excellent, and your employees Upkriti, Akaash and Chef Pannir took a personal interest in our group and were very helpful. They are a credit to your restaurant. Will come again.
Sobhani Premawardhana . 2024-09-17
MORE AT Google
Shout out to upkriti, she's a real one
Rana Mabrouk . 2024-09-14
MORE AT Google
First time visit for me, easy to get to from the hotel, an abundance of car parking available, the hostess was extremely professional, well spoken and helpful.
Alan . 2024-09-10
MORE AT TheFork
Had lunch here a while back and was appalled at the decline in quality of this place. We came in for lunch so was earlier in the afternoon. The majority of the food was not good, the chicken soup was off, and since I have a sensitive palate it’s all I could taste. Some of the other food was also off. I believe this was food that was very old, or from the day before and wasn’t stored correctly. The deserts are limited to a few. Nothing special. The best thing they had which was the soft serve ice cream machine was replaced with tubbed ice cream. The unlimited soft drinks refill couldn’t possibly be that bad? Right?? Wrong, I don’t know what they stored them in but you could essentially taste the box they were stored in as some sort of chemical had leached into it. To top this off I had guests visiting from abroad which made the experience worse. On the bright side. The biryani was fresh and tasty and was something that made the visit somewhat enjoyable
Toothless-Grizzly . 2024-09-10
MORE AT Google
I had the lunch buffet and it was nice. Korma with rice and different sides. I'd return and recommend.
Rhodri Watkins . 2024-09-09
MORE AT Google
Had a lovely experience at Spice route tonight with my friends. The ambience was so nice and the customer service was great. The manager here Upkriti made the experience worth while for us all. I recommend this restaurant to anyone who is looking for a lovely buffet meal. They even do student discounts.
SANDEEP SINGH . 2024-09-05
MORE AT Google
Me and my friends dined here tonight and i must say that the food and the taste was authentic. Great service from staff and chef. Well done Upkriti and Sai. Seeyou soon.
Anmol Singh . 2024-09-05
MORE AT Google
Exceptional service and lovely food. Hats off to Upkriti for a splendid service and chef Sai for lovely naan and stir fry. Coming back really really soon.
Abhishek Tyagi . 2024-09-05
MORE AT Google
Awful experience. Awful food, 2 curries with meat in all others just sauces. Cleanliness horrific, cutlery filthy, toilets, well I came out feeling dirty. Tables sticky with foul smell.Spent whole night with bad stomach I'm pregant also so this has not helped at all! I hope to god I havnt got food poisoning. Not much choice on food. Don't eat here!! Don't waste your money I'm surprised this place is still running! What a shame to have this restraunt in the red dragon centre! Cant believe we wasted our money and time here! Noticed as we walked out has 1 star hygiene rating! DONT EAT HERE!
Lauren Brocklebank . 2024-09-04
MORE AT Google
Manager Upkriti's service and Chef Pannir's stirfry was delicious. I am not a regular but surely will be coming more often now.
VINOTH VELGANESH . 2024-09-03
MORE AT Google
I came to Cardiff because of my business trip and was craving home food since days. Came across this lovely buffet Spice route and it was amazing. The manager there Upkriti was superb and chef Pannir's lovely food made me feel like home. When I'll visit the UK again I will definitely be coming back again.
RBALA KRISHNAN . 2024-09-03
MORE AT Google
Best buffet in Cardiff. I have been a regular since many many years now and I must say that the quality of food and service has been exceptional during my last visit as well as this afternoon. Everything is just so delicious especially the paani puri and noodles and such variety of dishes and desserts. I would like to mention how brilliant the service was today. Your new Manager Upkriti is brilliant at hosting and is an asset, donot lose her and Chef Pannir's food just tops it all off. My experience today was incredible that I had to write a review. Thank you Spice Route! You've got me hooked I will be back very very soon.❤️🤎🩷
Visible Changes hair&beauty skin clinic Ladies . 2024-09-01
MORE AT Google
Food was delicious and the staff were very friendly and helpful, a good price for the options and quality of the food, I would definitely recommend visiting
Clare Jelfs . 2024-09-01
MORE AT Google
Big thanks to Upkriti 😊.. She is doing a great job. Nice hospitality, lovely atmosphere and food was delicious specially the Lamb Curry. It was my mums birthday and we all enjoyed a lot.😊
Bhagyashri Shingare . 2024-09-01
MORE AT Google
Spice Route in Cardiff Bay has always been a favorite, but our recent visit was exceptional, thanks to the incredible hospitality of Upkriti, the manager. Her warm welcome and enthusiastic guidance through the extensive Friday night buffet made the experience unforgettable. The buffet offered a delightful range of dishes from both North and South India, with the Chicken Tikka standing out both as a starter and in a rich gravy. The variety was impressive, from spicy curries to milder dishes, and the dessert selection, especially the Mango Yogurt and brownies, was the perfect ending. Thanks to Upkriti, our evening was truly special, and we can’t wait to return!
Arsalan Lambay . 2024-08-30
MORE AT Google
I recently visited Spice Route with my group of friends in Cardiff, they offer an exceptional buffet with a delicious mix of Indian and Indo-Chinese cuisine. The variety and quality of dishes are top-notch, from classic butter chicken to flavorful Hakka noodles. The hospitality, especially from Upkriti, was outstanding—welcoming and attentive throughout our visit. The warm, inviting ambiance makes it perfect for any occasion. Plus, they offer student discounts, making it even more appealing. If you're looking for the best buffet in Cardiff, Spice Route is definitely worth a visit😊.
gauri satpute . 2024-08-30
MORE AT Google
Staff is very good thank you upkriti
Mini Kaur . 2024-08-29
MORE AT Google
Was a really nice experience. Excellent ambiamce, fresh food and really nice staff and especially the manager Upkriti
Hafiz Ashhar . 2024-08-24
MORE AT Google
We booked the meal for 17:30 when we arrived it was all still in darkness. There was no mint sauce or chicken tikka masalla there.
Stacey . 2024-08-24
MORE AT TheFork
Best place to have buffet. Upkriti and chef sai super hospitality. Fast service and yummy taste.
Gokul Jillepalli . 2024-08-17
MORE AT Google
Food was good and nice ambience ,Upkriti was friendly !!
sai krishna . 2024-08-16
MORE AT Google
The service was excellent, Upkriti was very sweet!I had such a delightful experience thanks to the waiter !!
Ranjith Reddy . 2024-08-16
MORE AT Google
Service is really good ! Upkriti is so lovely and very welcoming!!
Pasham Harshit . 2024-08-16
MORE AT Google
The ambience and service is very good, especially the manager UPKRITI is very friendly and she kindly explained us everything about the menu. Naan and Dosa are served hot, can be made on request. Student friendly as well. Best buffet served with fresh food. Highly recommend the PaaniPuri. Definitely worth for next visit.
Divya N . 2024-08-14
MORE AT Google
Customer service really good. Lovely lady serving today. Food was amazing 🤩
Zoe . 2024-08-11
MORE AT TheFork
The food was amazing. Great customer service. The man by the front and the chef around the live cooking area were friendly and kind enough to help us out through the whole menu and provide their suggestions. The atmosphere was neat and tidy. I highly recommend this place if you wanna have a chill time out with your family and friends. There is also discounts for students.
Alex Tino . 2024-08-05
MORE AT Google
Very poor customer service! Man at the front of the house didn’t have a clue what he was doing. Sat us on a table that only had four seats when there was five people, moved us a few minutes later. Never been here before so didn’t know how the system worked. The man just walked off, come back 10 minutes later to ask if we wanted a drink. Didn’t know what they sell as he didn’t give us a drink menu. Finally give us one and then walked off again didn’t come back. We had to go up and find him to get a drink, then got our order wrong! (There was only us and an another table there so wasn’t even busy!!!) Food was terrible! Not much of a choice was really poor! Went to pay our bill which was £51, then he took it and said “what the kids ages” so we told him. Then come back with a £78 bill! The man didn’t have a clue what he was doing. Ever disappointed the place should be shut down.
Shona N . 2024-08-02
MORE AT TripAdvisor
I believe this is the best-value buffet in Cardiff; I can't understand why it has such a low rating. The chef's noodle frying skills are excellent! The rice pudding is my favorite and it never disappoints. The manager was wonderful and even gave us a discount when we left. We will definitely be coming back again.
Ming Z . 2024-07-28
MORE AT Google
Excellent food. Almost all south Indian foods are available and the taste is really good.
Syam Nutalapati . 2024-07-27
MORE AT Google
The delivery was missing some items but the restaurant was very helpful and sent us the missing food, with some extra sweets (thank you!). Food was delicious.
Mai . 2024-07-24
MORE AT Just Eat
We came all away from London to Cardiff but dint find proper Indian food anywhere but one of my friend suggested for spice route and finally the food was delicious and reasonable with unlimited dishes , staff was friendly especially UPKRITI , very kind and wonderful lady.
Saba Syed . 2024-07-24
MORE AT Google
Service, fantastic !!! Food, was so good!! Overall lovely experience and the hostess was so welcoming and explained about the dished, any questions we had were answered promptly. Would we go back, yes !
Jolly Wonderer . 2024-07-22
MORE AT Google
We booked a family party here. We used to dine here previously and have had many parties here. Just to say the food, service and atmosphere were amazing. Upkriti the manager couldn’t do enough for us she really made the experience so much nicer. The family loved it and we will definitely be visiting again. If you haven’t tried this place yet give it a go there is something for everyone.
Azra Syed . 2024-07-22
MORE AT Google
I had not been to this place for years and I was not disappointed. Great quality and variety of food, great service and staff were so polite and accommodating. Would definitely go back !
Naheed Ashraf . 2024-07-22
MORE AT Google
dining experience with its warm ambiance, attentive service specially upkriti, and a diverse menu of flavorful Indian dishes. Highlights include perfectly crisp samosas, biryani , tender paneer tikka and many. Highly recommended!
goutham reddy . 2024-07-21
MORE AT Google
We had a great experience there. Food was delicious. Excellent service from Upkriti!!
Diksha Kashyap . 2024-07-21
MORE AT Google
Food is delicious and good ambience.Great service by Upkriti. Highly recommend.
Ashok Vemula . 2024-07-21
MORE AT Google
India Food Restaurant offers a warm ambiance, excellent service from the manageress Upkriti, they had a diverse menu so yummy. Highly recommended for a delightful dining experience!
Sitaramaiah Chirumamilla . 2024-07-21
MORE AT Google
We recently had a family party at spiceroute the food & service was exceptional. The variety of food from starter, maincourse & desert was excellent. The atmosphere and music was perfect. I will be going again. If your looking for nice Asian food with a nice atmosphere I would definitely recommend Spiceroute.
Rahim Syed . 2024-07-21
MORE AT Google
was an amazing experience in Spice Route Buffet. food was very delicious & service was very good. lots of main courses & sides are available. All the meat are Halal here so best option for muslims. the desert was also up to the mark. there was also live kitchen ( noodles, nan bread & dosa options were available there). would like to mention the manager Upkriti, she was very helpful & supportive. great value for money deal. will visit again soon. highly recommended.
Nayem nm . 2024-07-20
MORE AT Google
This place is good for buffets. The food was good. The service was on point. I would especially like to thank Upkriti. She was too good-hearted and friendly. She treated us like family guests. I really enjoyed it.
Hira Fatema . 2024-07-20
MORE AT Google
I recently dined at a fine Indian restaurant and had an exceptional experience. The ambiance was warm and inviting, creating a perfect setting for enjoying delicious Indian cuisine. I was served by Upkriti, who was attentive, friendly, and knowledgeable about the menu, making excellent recommendations. I tried their buffet option. One of the highlights of the afternoon was the live cooking demonstration by Chef Sai. Watching him expertly prepare dishes with flair and precision added an exciting and interactive element to the meal. The food itself was outstanding, with rich, authentic flavors and beautifully presented dishes. Each bite was a delightful explosion of taste, showcasing the skill and passion of the culinary team. Chicken of the starter was amazing. And tge chicken biriyani was flavourful. Overall, it was a memorable dining experience, made even better by the excellent service from Upkriti and the engaging live performance by Chef Sai. I highly recommend this restaurant for anyone looking to enjoy high-quality Indian cuisine in a welcoming atmosphere. 👌❤️
Zawadur Rahim Zawad . 2024-07-20
MORE AT Google
I recently visited here with a large group of friends, and our experience was exceptional. Despite our party of nearly 20 people, the staff managed everything with great efficiency and friendliness. The atmosphere was warm and welcoming, making us feel right at home. A special mention goes to UPKRITI❤️ who was absolutely amazing. Her attentive and cheerful service stood out, and she went above and beyond to ensure we had a great time. To top it off, she even provided us with a discount, which was a delightful surprise. The food was authentic and delicious, offering a true taste of Indian cuisine. Every dish was flavorful, well-presented, and satisfying. We were all very impressed with both the quality and variety of the menu. Overall, this place provided us with a fantastic dining experience. I highly recommend this restaurant to anyone looking for great food and excellent service with variety of food. We will definitely be returning!
Liban Lucky . 2024-07-18
MORE AT Google
Had a good experience Food 4/5 Service 5/5 Ambiance 4/5 Especially the Manager Upkriti had been so nice to us and helped us with good service. She was so nice and very friendly in nature. She even offered so special discount to us and we are so happy with her service and hospitality.
sritej yalakani . 2024-07-18
MORE AT Google
"The food is really outstanding! Every meal we had was full of flavor and cooked to perfection. I really suggest the rice pudding and some other dishes as well." "Hands down, some of the most delicious food I've eaten lately!
Sudarshan K . 2024-07-17
MORE AT Google
I dined here with my friends for a evening gather, food was Amazing, good number of options for both non veg and veg, which is the most good one to go.. Chef Pannir was so friendly and made us a tasty dosa and noodles. Thanks all. Amazing eve there.
Rithika Balasubramanian . 2024-07-16
MORE AT Google
Upkriti has given me the best hospitality and was very welcoming and kind. I highly recommend visiting here as the food is just as good as the hospitality. Upkriti is the new manager and she is very good at her job and is the best.
Omer Elbakheet . 2024-07-13
MORE AT Google
Best service ever. Upkriti Greeted me and my family with the most amazing smile and the atmosphere was just amazing. The food was just outstanding and amazing . Upkriti the manager of the restaurant was very polite and very very amazing at her job. 5 star service. Thank you will be back soon
44 Shayy . 2024-07-13
MORE AT Google
Awful. Came with my wife and son. Very limited selection of starters, not a bad selection of currys and freshly cooked noodles. The fresh noodles were ok at best but the curry’s were bland even the madras. Just no flavour at all. I tried a lamb curry and had to spit it out after the first mouthful as it was discusting. The staff were friendly enough but I am struggling to find anything nice to say. The toilets were a disgrace and looked dirty and weren’t maintained. Won’t be going back.
richardbour2n . 2024-07-12
MORE AT TripAdvisor
Upkriti has done very good customer service and food is too good . Worth for the price . Lamb is amazing
Bharath Mittapalli . 2024-07-11
MORE AT Google
Ukruti has given us a wonderful service. Would recommend visiting the restaurant
Joshi Nandhu . 2024-07-11
MORE AT Google
I loved eating at spice route today it was awesome. Upkriti the new manager was so nice and patient with me. Thank you spice route
Narendra Reddy . 2024-07-11
MORE AT Google
I dined at spice route this evening. The service and food was simply amazing. Upkriti was brilliant. I will come back again because of her.
Mandeep Sran . 2024-07-07
MORE AT Google
The food was very good. The sides were a lot better than most buffets I've been to, even the chips tasted better than most places. They have a make your own stir fry section where someone tosses it right in front of you which tasted amazing. In fact, I liked the stir fry so much that when I got home I started craving it again. They have a very large selection of curries that I didn't manage to get through but the ones I did tasted very good. Will definitely be back to taste the rest of them. Also, it is a very good price and they have unlimited refills, which most buffets don't do. The customer service was amazing and the staff were very nice. Will definitely be back for my next cheat day.
Jack Chandrinos . 2024-07-07
MORE AT Google
Staff is very nice, environment is also very nice Specially manager upkriti is very lovely and helping Enjoyed the food and loved it😍😍😍
jyot kaur . 2024-07-07
MORE AT Google
I used to visit this place when I lived in Cardiff 18yrs ago.It was very decent at that time.I visited again last night on my brief visit to Cardiff.The food was very average.The service was very poor . I would not recommend this place now.Please do not waste your time visiting this place
THOMAS Winston Athisayaraj . 2024-07-02
MORE AT Google
We visited here some years ago. We came back as it was convenient. The price has gone up considerably since our last visit for this halal buffet. I do think given the choice on offer the buffet can be termed value for money. The restaurant was quiet busy for the weekday. I had some chicken wings and tandoori. The chips were stale and I asked for some fresh ones. My wife asked for dosa and the chef was unsure if that was included for the buffet. It is and really if it was not, it would had made the buffet even worse value. For desserts, I noticed the kids in the restaurant liked the ice cream. I thought it was melted ice cream refrozen. Once again I thought the choice of desserts was rather narrow. The Spice Route does suffer from a lack of variety and lot of it has been there for a while. We went there only a hour or so it opened and expected the food to be fresher.
PrestonGuild . 2024-06-28
MORE AT TripAdvisor
The food was absolutely delightful, showcasing a perfect blend of spices and flavors that left a lasting impression. Each dish was crafted with care and attention to detail, making for a truly memorable meal. A special mention must go to Upkriti, the manager. Her attentive and considerate service greatly enhanced our dining experience. Throughout our time at the restaurant, she regularly checked in to ensure we had everything we needed, which made us feel incredibly well taken care of. Overall, Spice Root Restaurant provided an excellent dining experience with delicious food and exceptional service. I highly recommend it to anyone looking for a great meal and a warm, welcoming atmosphere.
Stateofhappiness . 2024-06-25
MORE AT Google
Personally, everything here is cold, I wouldnt recommend for lunch or dinner, maybe breakfast, but they don't restock till Sunday and it's still cold unless its heated every few minutes, my experience here wasn't best, I may be to harsh I think I'm not, but I don't fancy going here.
Hassan Siddique . 2024-06-17
MORE AT Google
One and only place with some authenticity to South India. If you don't want to eat just british Indian extremely milded welsh Indian food. Please try the buffet here.. Even the starters are super tasty. Recently new manager came Upkriti.. Super friendly and engaging. And the rest of the staff too.. Ravinder has the best smile and always happy to prep your food at the Nan and stir fry counter.
Nav in . 2024-06-16
MORE AT Google
I recently visited this Restaurant, expecting a delightful afternoon based on the information provided on their website. Unfortunately, my experience was far from satisfactory. The primary issue was the inconsistency with their closing times. The website clearly states that the restaurant is open until 04:30p.m, but this was not the case during my visit. Despite arriving well (3:00p.m)before the advertised closing time, I was informed that the restaurant was closed early due to the number of guests present. This unexpected early closure left me scrambling to find an alternative dining option at the last minute. A restaurant's operating hours should be reliable, and guests should be able to plan their visits accordingly. It is extremely disappointing to see such a lack of consistency and communication. I hope they take steps to rectify this issue, either by adhering to their posted hours or by clearly communicating any potential deviations on their website.
Rona Eliza . 2024-06-08
MORE AT Google
I recently dined at this place with my friends, and it was an absolute delight! The food was delicious, and what's even better is that the buffet price is quite affordable. They also offer discounts for students, which is a great bonus. The service and hospitality were outstanding—I felt truly welcomed. If you plan to visit on weekends, I recommend going early or booking in advance, as it can get crowded. Despite that, I've been here several times, and it has never disappointed me. I'm thoroughly enjoying and loving the food here; it really satisfies my cravings for Indian cuisine. This place is more than just good—it's the kind of place I'd choose to go to with someone instead of just recommending it to them! 😋 I can't wait to visit again soon.
Naveen Vidyadharan . 2024-06-05
MORE AT Google
Excellent is the only word. Manager Upkriti was great at hospitality. We will be visit again. Thank you
Shailesh Sarmalkar . 2024-06-04
MORE AT Google
Unfortunately the food was barely luke warm We ate about 12.30 so was expecting everything to be fresh and piping hot. After we complained the food was heated up but it spolit the first impression.
Karen . 2024-06-01
MORE AT TheFork
Upkriti excellent at hospitality. Would highly recommend this post to everyone.
VALLABH CHUBE . 2024-05-22
MORE AT Google
I came with a group of tourists from India and the food and ambience was just amazing. Special thanks to the lovely Manager on shift Upkriti, Chef Ravindra, and Akash. Will be returning.
sagar mhatre . 2024-05-19
MORE AT Google
I brought a coach of Indian tourists for their meal tonight alongside my tour manager; my clients thoroughly enjoyed their visit and have said they have all enjoyed the food! Excellent service and extremely kind and helpful staff especially the manager Upkriti!! My second visit personally. I'll be back! ;-)
Robert O'Byrne . 2024-05-15
MORE AT Google
Best place for Indian cuisine. Wonderful treatment by Upkriti. No compromise in buffet menu(best taste wise). Variety of dishes at-least 30-40 different items in menu. Reasonable desserts. Unlimited fillings for drinks. Paisa vasool restaurant…😃
Lokesh Gowda . 2024-05-08
MORE AT Google
This young lady named Upkriti gave us a brilliant service today. We are somewhat regulars to this restaurant and the food is always nice but this was the first time that a staff member interacted with us. 5 stars to Upkriti she was so welcoming and friendly. My son loved her, she was just so kind and patient with him and he asked me if we can go to spice route again just because of Upkriti. Give the girl a raise she made it a memorable experience. Coming back soon!!
Samantha Rogers . 2024-05-08
MORE AT Google
For the price, this restaurant is well worth the money. £12 lunchtime buffet, I had more than £12 worth if you order from a takeaway . Nice little variety of food, wasn’t very warm mind, could have done with being a little hotter. Deserts were really nice, would recommend to anyone on a budget
Arwyn Boyland . 2024-04-23
MORE AT Google
AVOID! Have been here lots over the years and slowly watched this place go downhill. On a recent visit: 1) Discovered late they have a 1/5 for hygiene score - their door sticker is hidden by their 'wait here to be seated sign'. Isn't that illegal? 2) Went later for evening for more choice. No more choice, just charged more. 3) The stir fry wok station wasn't in operation. The 'chef' (using the term loosely) refused to serve my wife and was quite rude, insisting that she should have noodles out of the pot already cooked. These were cold, congealed and contained mushrooms to which she has an allergy. 4) Half the puddings were missing. 5) Toilets were shocking. 6) We were both ill later that night. On paying and leaving, we did mention about the wok station incident. The person taking the payment just smiled and muttered something about being busy earlier. We were told it would be operating next time. Don't worry about it, we will NEVER BE RETURNING.
Andrew V . 2024-04-21
MORE AT TripAdvisor
Friendly helpful staff . Very good selection of authentic Indian dishes and detests . Even a Chinese section. Highly recommended. Back very soon
darren gould . 2024-04-20
MORE AT Google
Disgusting!!! How this can be called a buffet is ridiculous there was Apsuloutly no food a bunch of currys that had no meat in it just sauce there was empty trays everywhere there was only 4 other people there at the time so they just simply don't put any food out I couldent even put rice with the sauce because they had none desserts were tescos tiny cup cakes that you pay 80p for 12 I struggled to get even half a plate of food witch I couldn't eat because it was disgusting and nothing was there and I still had to pay £45 we were there for less than 20 minutes more or less drinking a coke horrible atmosphere
Samantha Tyley . 2024-04-14
MORE AT Google
This is the second time i am visiting spice route. First time it was excellent so that i went again with my friends totally disappointed...
Juejin . 2024-04-09
MORE AT TheFork
Was left waiting on door to be seated over 10 minutes. Was left waiting for drinks 15 mins. Had no korma , waited 10 minutes again. Had no sauces left. Chips were cold. Currys were all nearly run out and I did not eat much. No ice cream left at dessert
Gemma . 2024-04-05
MORE AT TheFork
A really great place to eat, great food and plenty of it. Great choice available. My family go there quite often and it is always excellent. Staff are always welcoming and pleasant. Throughly recommend this place.
Andrew Reid . 2024-03-31
MORE AT Google
Worst place I've ever eaten, looking at other reviews, mine is of the same opinion. We all walked in, simply told to find a table. No table service, after waiting for a long time we were told we'd have to order drinks at the bar ourselves, no problem but would have been nice to be informed of how the place works. Food was stone cold and with how dry EVERYTHING was I'm guessing it had been sitting there all day. The lager we all left as judging by the taste, the lines hadn't been cleaned for a very long time. Would never recommend or go there again. Absolutely no atmosphere, music, nothing.
dan Williams . 2024-03-31
MORE AT Google
It said on the board £16.99 with soft drink I was charged £20.49 so it ain’t as cheap as they said it was also there and the vibe was a bit off I don’t know if I would return
Bailey . 2024-03-27
MORE AT TheFork
Absolutely disgusting place to eat food was dry,tasteless and stale.. chips were very salty cutlery was dirty atmosphere was terrible...Will never go here again and will be advising others not to waste there money here...
steve d . 2024-03-24
MORE AT TripAdvisor
The food was tasty and you can go back for as many helpings as you like. Unlimited soft drinks and dessert included in the price makes this really good value for money. We enjoyed our lunch there today.
Kirsten Brogan . 2024-03-23
MORE AT Google
Don`t Dine here, i had dinner here last week and food was terrible and pathetic. I had severe food poisoning after eating here. food seems completely defrosted and then served. poor hygiene in the kitchen. toilets are very filthy. I never recommend this restaurant for any occasion. POOR food.
kamal singh . 2024-03-22
MORE AT Google
We had a lovely evening at Spice Route, Cardiff. Shown a table immediately and served drinks quickly. The food was amazing and particularly liked how they cook your Chinese in front of you. Good value for money and would definitely recommend to others
Adrian . 2024-03-12
MORE AT TheFork
This was the worst buffet I have ever visited. The food was very poor, tasted old and frankly disgusting. There isn't much of a variety of food for the price and manager is very rude. Unfortunately we did not check online hygiene rating prior to visiting as we had stopped by after going bowling but they have a 2 star hygiene rating and surprised it was not 1 due to all my family members had an upset stomach and vomiting a day later. I would definitely not recommend to anyone.. AVOID!!
CAJ . 2024-03-10
MORE AT Google
A massive thankyou to all the staff at this restaurant, for making my husband's 50th birthday so perfect, my husband and our family were welcomed by all the staff, above and beyond service, food was out of this world delicious, will 100% be visiting here again. All food clearly labelled for allergy advice.
Nicola Jaiteh . 2024-03-05
MORE AT Google
Our experience wasn't the best, the food wasn't to a very high standard and did not taste nice at all. The prices for the food you get is not value for money as when we arrived there was barely any food there and we had to wait a long time for the food to be cooked. The staff were polite but the interactions between staff and customers were minimal.
Grace williams . 2024-02-27
MORE AT Google
I used to enjoy this restaurant before ( year ago ), but recently i visited and a few of my friends who also visited, the quality has declined noticeably and the food doesn't seem as fresh as it used to be, and it's disappointing compared to my previous positive experiences ( 1 year ago ), service wise it was fine but doesn't worth for the price as i see they just raised the price a bit than earlier....I was thinking to re visit for dinner tonight for the one last time keeping my positive experiences initially i had and i hope all food to be fresh, if still didn't had any change in quality and not fresh i don't want to take a chance again ever as it left me with bad belly last few times.
sivaramakrishna .Darla . 2024-02-26
MORE AT Google
Don’t bother. Food arrives cold and is so spicy that you can’t eat it.
victoria . 2024-02-25
MORE AT Just Eat
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