India Kitchen in Cardiff

Absolutely shocking disgusting food from this restaurant!! Rang and said about my meal and had no cares! Never would order from them again and would not recommend and DO order mixed started and comes in the Namm bag and mainly onoins so looks full and Onion Bargee sogging!! Absolutely shocking. When I complained man said next time ask for it to be boxed haha what a joke.

Great food, good sized probs, friendly staff, print service.

Fantastic food, delivered on time by a lovely delivery driver, superb all round service on a very cold night, thank you!! xx

Worst restaurant with the rudest person on the phone & making lies after lies! They don’t care about your food unless their money is in their bank. After being told last 3-4 mins I would get the delivery. 1hr later I called back to not get answered to. Never had my food & have gone straight to just eat. After reading the bad reviews it is completely right! Never again!

Really bad food and Customer services never go in here again.

food didnt come, so i called and they said to cannal it after pay for it on just eat so im wait on a refund

Was late getting here. Food was cold and had to be reheated. Chips not cooked and had to put them in the air frier, popadoms missing off order. Which they later sent out but too late then. Over priced garbage, will NEVER return.

The food was delicious, full of flavour I would definitely recommend 👌 the delivery was fast as well ;)

Always great food become our regular . Always add extras for free ... reasonably priced

Saw lots of 1 star reviews but this was not my experience at all so thought I’d leave a review! Ordered veg masala along with rice, nan and poppadoms - everything arrived quickly and still hot, all the food was delicious and very well priced. Would definitely recommend it!

A beautiful meal Tonight look forward to trying many more delicious meals

I enjoyed my food, also it was enough for me . The young man was very professional . I will come again and try another dish.

Really poor service,one of the main meals were missing from our order, its been an hour and a half and we are still trying to resolve this over the phone, and the only answer we are getting is: i will speak to the chef! Also the other food was cold. Save your money go somewhere else!

Food terrible. Missed a quarter of the order. Uncontactable by phone. Stay away unless you want a sub-standard meal and service

Avoid! Staff extremely rude! Food took 1 hour 45 minutes and they didn’t even let us know it was outside! Food was rubbish as well.

Took almost 3 hours for the food to arrive. Called the restaurant 5 times and they blamed the traffic - there was no traffic on a Sunday evening! The food is vile and everything was cold! Opened up one of the dipping pots - what should have been a mint yoghurt and it actually exploded. It was so gone off and foul that it was fizzing. The tikka masala was probably the worst thing I have ever tasted. Never ever order from here!!!

Delivery time was +2 hrs after being told it would be with us within the hour. Rung twice to be told the delivery man was stuck in traffic. When food arrived, 3 things were missing and food needed re-heating. We phoned again in order to be refunded for these items, to be told that we wouldn’t be getting a refund for the missing items and items and instead we could get them for free the next time we order. We refused to accept this and they put the phone down. Never again! Really disappointed.

Absolute rubbish delivery and food both as it took 1hr 45 minutes to deliver for just a 6-7 minutes drive location. I ordered through Uber my first time ordering from this restaurant and the restaurant does it’s own deliveries the food was tasteless lacking a lot of flavor.Ain’t ever returning to order again. Don’t waste your time.

Asked for 2 chicken curry one with spice and with none ended up getting 2 lamb curry both spicy had to throw it out because of the spice

This is the worse take away, never again

Very bad food price is a rip off won't be coming here again

Absolutely outstanding food, delicious flavours , and the meat so tender . Talented chefs, quality ingredients and recipes. Recommended the Rogan Josh, and the Kukhard Makhani (for the milder palette). 10/10 top marks all round!

Fantastic meal last night. The chicken in the curry was SO TENDER and beautifully flavoured, expert chefs indeed! The portions are above generous! Far too much for one sitting, so our curries will be enjoyed again tonight! Also the rice was plentiful, and fabulous colourful pilau its delicious! Well done India Kitchen , if you havent tried them yet then you must ! It's a 10/10 from us, and others must enjoy this exquisite restaurant food. Top marks all round ! X

Been ordering from New India Kitchen for about 18 months & never had a bad experience. Food & delivery always good & tonight’s food was excellent. Fresh, tasty & plenty of it. Will be ordering again.

wheres my food been over 2 hours trying to call no answer

Ordered a relatively expensive meal at 6.50. By 8.20 no meal had arrived and they weren’t answering the phone. I complained through ‘Just eat’ and they responded with a message that they would credit £3 for my next meal with them. What a joke. The meal finally arrived at 9.20. 2.5 hrs after ordering! The meal itself wasn’t good, ate some out of hunger and the rest went in the bin. Totally spoiled evening.

This is the worse food and delivery service EVER! I was given a 20-30min slot, from a 7min location; which passed with no update on the order. We kept calling them to no avail, so waited another 30min, plus another 30min. Finally after a ridiculously long 1 and half hours, i decided to cancel but terrible Uber app kept taking me round as the order was being delivered by the shop, and not UberEats. The food finally arrive after another 10min with no apologies. The driver said he only picked the food up 5min ago. The pilau rice was hard and cold and the masala wasn’t tasty at all and forget the mixed grill was a small cold portion. The korma was OK but with just few small pieces of chicken. Disappointing.

Food arrived 90 minutes late. Order completed destroyed and spilled. Missing items. Delivery driver rude. I called to ask for a refund and the owner said I’d have to come and fight him to get it.

Dreadful one chicken balti and Ona chicken rogan hardly any difference between them Worst takeaway ever !! Complete waste of money!

My last review I gave rave reports. Ordered a meal for 7.45. Turned up at 7. Cold . Phoned and complained , absolutely terrible curry. I'm an avid curry fan. £25 for 2 curries , rice and chips. Dreadful. Never again from here. And I've used for over 20 years.

Like some other reviews, the portion sizes are decent - that's the good! We ordered a chicken tikka masala and also a butter chicken dish. What turned up were two identical dishes that were bland and pretty tasteless. There was a decent amount of chicken but the size of the 'pieces'... I honestly believe that they must think that a couple of half chicken breast sized pieces will infuse the sauce and compliment the overall dish but no. It doesn't - that's the bad! We tasted the plain boiled rice and couldn't even bring ourselves to put it on our plates, we opted for the bin instead - that's the vile!

Sent me the complete wrong main item, refused to resend and were very unwilling to refund.

Lovely food one of my favourite takeouts

No show and when I complained they hung up on me. Also they pretended not to know anything about my food. Must be the worse business in Cardiff DO NOT use them you will be sorry. Wish I had read these reviews before I ordered

No chicken in my chicken tikka, raw garlic naan bread, cold chips so will not be ordering from this place ever again and i strongly suggest you don't either.

Absolutely dreadful food. No flavour whatsoever. Worst Indian food ever

Lovely food with best and fresh flavor of proper indian food. Chef deserve reward for making such a mouth watering fresh ingredient dishes. Highly recommended Curry house. My favourite chicken jalfrezi.👌

Looked forward to a Friday night takeaway and received a dish with chicken that looked like it had been zapped in the microwave more than once, garnished with that classic Indian glacé cherry. The food was inedible. I called the place to resolved the issue and was told that this was what they would normally serve. If that is the case, I would avoid this place at all costs

Great value for money, worth 5 stars if you catch them on a good night.

Portion sizes were very reasonable but unfortunately absolutely everything I ordered just tasted of sugar! I had to add salt and chilli flakes to try and make the dish more savoury and it was still too intense to enjoy. Unfortunately I won’t be ordering again from here.

Ordered for the second time from here. It's new years eve and the meal came in 30 minutes. Ordered the set meal for 2 + side order of spinach and a chapati. Absolutely gorgeous meal. I couldn't fault it. Great portion size, still hot, both curries were full of flavour and tasted totally different - which doesn't always happen when you order a set meal! Side dish of spinach was just lovely. Will definitely order again. Felt bad because we didn't have any cash to tip him, as he was so friendly.

Ordered our meal last night and it was dreadful, my order was mixed kebab starter which when opened was 2 samosa 2 onion bajee and 2 battered chicken things no kebabs to be seen ! other starter was chicken tikka which should be cooked in clay oven and be dry but was bright red in some sort of onion coating, then came Jalfreizi which should be fresh , light, with herbs and some !! green chillies but when opened up was a stodge sauce with a mountain of green chillies and jalapenos at a cost of £19 worst takeaway i have ever had, shame as I use to use this place alot but not any more !

Visited for the first time in months on dec 5th 2020. Had a little mix up with the lady over my change. She was lovely and we sorted amiably. I've used this takeaway for 20 plus years and it has had a bit of a transitional period. However under this new ownership , I was thoroughly impressed with the service. I went in , ordered my food for one , and was surprised to receive my food within 10 minutes. I had a mixed kebab starter, wonderful , a main course of chicken vindaloo with pilau rice,again fabulous. There was an abundance of chicken and the rice was also plentiful and super tasty. Places often get bad reviews. Give it a go. I thoroughly enjoyed.

Good food, speedy delivery with a polite and cheerful driver. Very reasonably priced and great for a quiet night in =)

New to this place, and my 2nd order tonight. The food and delivery is perfect. The staff are very polite and friendly and even the delivery driver is extremely friendly. I will definitely be ordering again this week! Thank you guys.

I've had worse but I've had far better too. The onion baajis were like bullets, rock hard, very dark in colour, and fairly tasteless. The chicken tikka tasted like tomatoes. There are much nicer Indian takeaways in the area.

Very average meal which left me disappointed. Thought I'd give it a try, but will be sticking with Celebrities next door which always delivers amazing quality food at the same price.

Used to be very good, changed owner around April 2020, now pretty terrible. Was very disappointed.

New Owners, lovely customer service. Food was amazing with great portions. Very tasty and well presented. Highly recommend. Thank you

Awful really awful even worse customer service. Food arrived cold and late and food missing . Called a few times they were so unhelpful. Will not be using again

Amazing food, very friendly, going back again soon. Loved it.

Ordered and after three hours got sick of waiting and have ordered elsewhere. Will be attempting to get a refund but considering how unprofessional they are I'm not holding my breath. After two hours we called and were told twenty minutes, no real apology or explanation. Don't order from here unless your wanting to waste time and money. Avoid, avoid, avoid.

Ordered and after three hours got sick of waiting and have ordered elsewhere. Will be attempting to get a refund but considering how unprofessional they are I'm not holding my breath. After two hours we called and were told twenty minutes, no real apology or explanation. Don't order from here unless your wanting to waste time and money. Avoid, avoid, avoid.

I can't fault anything about this place. Great service all round! Food is delicious!

First time, to Indian kitchen, really enjoyed meal, price good too, had Madras chicken curry with all extras very nice. Management very nice too. Well done 👍👏

I've been eating at the India Kitchen for many years and the food has always been consistently good. Also you won't meet a nicer Chap than the Owner of the India Kitchen who has excellent people skills i.e. always makes you feel welcome and is always friendly.We've recently had Chicken Curry, Prawn Jalfrezi, Chicken Dhansak. I particularly like the Jalfrezi as it's got a good consistency and has a nice amount of chillies. I also liked the Egg Rice which was tasty. The only (slight) criticism is the Naan could be cooked longer.As for value for money you also can't fault the India Kitchen.

Years ago this takeaway used to be the go-to Indian for us, the food was amazing, the staff were helpful and it was just an all round good takeaway. They then had new ownership a few years ago and it hasn’t been the same since. We ordered our food at 19:20, we were told we’d get it 20:30, we didn’t receive it until 21:20. It was a Sunday, no one was on the roads we should’ve received this food at least within an hour. When you’ve been in work all day unable to eat, the last thing you want is hassle with something that should be easy. The food came very late, tasteless, and had items missing. I rang to say we had items missing but the man i spoke to already knew this as he didn’t even try to question it. This place really should feel ashamed to have such a poor customer service, quality of food and delivery times. It wasn’t as if this bad food was a one off, this has happened numerous times. This is a business you need to run it with a passion or not at all. Indian food you are supposed to get a taste of how good it is, of curry’s and food that you can’t just buy in a supermarket. But this is a joke, the owners should feel embarrassed.

Waited almost 2 hrs! Tried ringing to see where our curry was.. Line busy was continually busy. In the end I went there and told them to forget it! HORRIBLE service.

Although I'm not a fan of spices, or hot food, but this place surprised me. The faffle, korma, curry, banan bread, indian rice, the pomagoms, the whole thing lush, bit bricey, but worth it. Keeps ou going until evening

He estado usando este indio durante más de 15 años y, aunque los plazos de entrega no son tan buenos como podrían ser, el curry sí. Siempre pedimos una comida fija para tres o cuatro, es un buen tamaño de porción, mucha variedad y muy sabroso. Seguirá usándolo aquí.

Placed a order here...waited over hour and half phoned to see where the order was. They said it was going to be five minutes away waited another half hour...phoned back to cancel the order as way to late to eat had a load of abuse over the phone from them definitely will not place a order here again very unprofessional disgusting service

Pedí una comida para llevar a domicilio, le dijeron que sería 45 minutos de espera. 2 horas más tarde y dos llamadas telefónicas, llegó una entrega tibia. No impresionado en absoluto! Dijeron que harían una nota si fuera así. . . . . ¡No tiene sentido ya que no los volveremos a usar! Ojalá hubiera leído las críticas primero! !

Do not shop here unless you want un-reliable delivery drivers who can't even find your front door despite giving the right post code and once you've called just eat their excuse is thy didn't want to knock as it was after 00:00 yet you specified for that time* delivery drivers will wait on your main road for you according to cs but will not actually engage with customers . Worst C's ever Experienced in my life. NEVER ORDER FROM HERE

Had a meal that was ...ok ... nothing special. Order was wrong. Staff rude and needless to say won’t be using them again. There are much better curry outlets nearby... Mogli’s beats these any day !!

He tenido algunos indios pobres a lo largo de los años, pero este fue el rango que arrojó todo en la entrega tardía de la papelera, artículos faltantes, comida fría y me refiero a bebidas frías, incorrectas, el conductor no podía leer inglés, así que las señales de tráfico no significaban nada para él. Una broma de una ensalada que huele a yogur de menta. Tenga cuidado con las respuestas a llamadas furiosas como; él está en su calle, solo se fue después de que estuvo "en nuestra calle", solo una experiencia triste tuvo que dar una calificación de una estrella que es tan injusta que necesitan un sistema de calificación cero y menos. Y ahora me gustaría haber tomado fotos.

Food not bad, but waited nearly 3 hours for delivery the last two times I have used them, when they said it would be 30-45 minutes. Won't be using them again.

So bad! So rude! Having asked how long a delivery would be (40 min).. took over 1hr 30 min! Called to chase has the usual ‘it’s on it’s way...he should be by your door now... yet another 20 min?!?!?! Frustrating after calling twice... this has been the case all the time!!

Tuve un problema al hacer la reserva en línea, así que los llamé para asegurarme de que habían recibido mi pedido. ¡La cortesía que recibí fue la de un hotel de cinco estrellas! Mi pedido fue confirmado y me dieron un tiempo estimado de entrega de 45 minutos más tarde. Casi al punto llegó la comida, fresca y muy sabrosa.

food semi warm .very bland like buying a micro meal at your local supermarket. ordered kemmenan bread hardly any meat.tel India kitchen and he wasn't really bothered and not interested . ordered here over 20 years .he's made his money and naw literally ain't interested avoid avoid avoid.last few orders got worse each time .will not be getting my custom anymore .waste of my hard earned cash 2 star rating cardiff city council health food and hygiene was it all.

Absolutely lvd it and ty for delivery so far out much appreciated

He estado usando India Kitchen por años pero, desafortunadamente, no los volveré a usar. El "manager" ha cambiado recientemente y su actitud es horrible. Siempre he ordenado el menú fijo para uno con ajustes que nunca ha sido un problema antes y pagué 1 extra por esto. Sin embargo, el nuevo "gerente" recientemente me dijo que la administración ha tomado una decisión que desde un punto de vista financiero mi solicitud ya no podía realizar. Le dije que creía que estaba tomando la decisión equivocada, ya que perdería mi negocio y el negocio de muchos amigos de la familia que me recomendaron durante los años y ¡él colgó! Desde entonces he probado Baba's en Broadway, que era mucho mejor y más sabroso y, sobre todo, fueron muy amables con el teléfono.

Pedimos una entrega. Se le dio un plazo de entrega de 45 minutos. Después de una hora y media llamamos y nos dijeron que estaba en camino y que el teléfono se apagó. . . Antes incluso confirmamos nuestra dirección o el pedido. Llamamos nuevamente después de 15 minutos para que nos digan que está en camino otra vez.

Ordered from here for a good few years and it’s gone completely down hill i asked on the phone if the lamb was fatty and the gentleman reassured it me it wasn’t which it was quite poor the portions used to come really hot too was cold this evening.... the portion size it was three quarters of the way full and they have always been to the brim madras tasted like a jar not even spicy considering it says

He estado usando India Kitchen por años y los últimos dos veces que les pedí no probaron ni se vieron igual. No están usando chiles frescos, jengibre o cilantro en su cocina, que siempre tienen en el pasado. Además, el aloo gobi carece de sabor.

Bien, seamos honestos, esta comida nunca te sorprenderá, pero fue sabrosa y razonable. Desafortunadamente, los poppadoms estaban bastante empapados por lo que la mitad de ellos fueron desechados Nos entregaron en un tiempo razonable. Pediría de nuevo si solo quisiera un sabroso Curry a un precio razonable

Ordered a dhansak from the take away menu. There weren’t any details about how hot it would be but we simply found it too hot to eat. A real shame as it would have been lovely had they held back on the hot spices.

Tiene que hacer clic en una clasificación, ya que no se aceptará de lo contrario. Pedido en línea y todos aceptados a las 6:30 p.m. 2 horas después no hay señal de comida. Llamados por teléfono, para que me dijeran que, debido a que no tenían una parte de mi pedido, no se molestaron en ponerse en contacto, cocinar o entregar. Después de una llamada telefónica de 20 minutos, nos avisaron que se entregaría algo. No hace falta. di que no fue comido. Experiencia horrenda

Started using this takeaway last year when when my favourite one started to tip the chilli pot into the madras! Soon became a regular. Consistently good and tasty. Excellent portions and very good prices compared to some in North Cardiff. Recommended.

Have used this takeaway many times and food usually fine. This time there was meat in the vegetable masala- ok mistakes happen. Phoned to inform them and was told that they would give me another one the next time I ordered. Next time?

Es una pena que haya probado este lugar un par de veces porque es local. . Pero la comida es sosa. . Y la salsa instantáneamente olvidable. .

Just adequate.. Had a lamb biryani.. Hardly any meat.. Rice was OK.. Sauce forgettable soon as I had eaten it.. Burnt poppadoms.. Tasted like it came from tesco

Pedimos esta noche a las 5:30 y estaba aquí por 6. Lo trajo a la puerta un hombre con un niño y costó 29. Mi papá le dio 30 pero él había "dejado su cambio en el auto" y luego le pidió al niño que fuera a buscarlo, a lo que él le dijo que le diera el 1 a él.

Have used The India Kitchen for many many years and have always had a great meal.

Hygiene rating of 2. Waited 1 hour 40 mins was told 45 mins. Was a Monday night. Hung up on me when I rang to complain. Food was awful chicken was very tough and pink peices in the korma. Drove there with food for a refund. Chef said I should have brought all the food back so they can sell to other. Awaiting a refund. Very rude and unpleasant experience. Do not recommend using them at all. If you have been ill from there please report it.

Fabulous!! Food was lush and early so we were delighted❤️xx

Fabulous!! Food was lush and early so we were delighted❤️xx

Food was super tasty! My partner is such a pain for curries but he loved the one he got from here! Will deffo be ordering again!

Food was super tasty! My partner is such a pain for curries but he loved the one he got from here! Will deffo be ordering again!

Great service from India Kitchen. Food was delivered early and piping hot. The food was tasty and the portion size was good. Prawns were a bit small but overall a very good meal.

Great service from India Kitchen. Food was delivered early and piping hot. The food was tasty and the portion size was good. Prawns were a bit small but overall a very good meal.

Not only was the food late, Most of it was cold.... And maybe the delivery guy shouldn't of been taking his 7/8 year old son with him! Very poor I won't be ordering from here again...

Not only was the food late, Most of it was cold.... And maybe the delivery guy shouldn't of been taking his 7/8 year old son with him! Very poor I won't be ordering from here again...

l us more about your experienceGood choice on the menu,prompt delivery,good food.

l us more about your experienceGood choice on the menu,prompt delivery,good food.

Nice food, arrived earlier than estimated time ! Will order again India kitchen....

Nice food, arrived earlier than estimated time ! Will order again India kitchen....

Horrible service. Over an hour late, and the restaurant lied to us twice saying the driver was on his way.

Horrible service. Over an hour late, and the restaurant lied to us twice saying the driver was on his way.

The order had mistakes. We ordered plain not pilau rice and plain not spicy poppadoms.

The order had mistakes. We ordered plain not pilau rice and plain not spicy poppadoms.