Ema Balti Takeaway in Cardiff

Haven't been to this takeaway before but it was recommended to me and glad I went there I enjoyed it so much it was really tasty

I ordered directly through their website and received an email with confirmation. After over an hour I rang to ask where it was to be told they have not received the order and that I could not get either food or a refund for the money paid. Do not order from them it is a scam!

La comida para uno es 10, ¡nunca pude terminar porque las porciones son tan generosas! Puede ser un poco aceitoso, pero cúbralo y haga el trabajo.

es muy simple, puse una orden, pagué con tarjeta, tomaron el dinero y cancelaron la orden y no me notificaron que cancelaron. así que estoy a unos 15 y me quedé con hambre. Buena cosa. Asqueroso F *** s! Recomienda evitar a toda costa.

Solía ser un orden de Ema Balti frecuentes, son notoriamente tarde en las entregas, pero no por mucho, así que normalmente he atrapado con ellos. La comida es generalmente bien para el precio, siempre que no te importe ir a través de un rollo de toalla de cocina para absorber el ghee. Sin embargo, la última vez que visité, estaban tan tarde y el servicio tan malo que no le llamaremos de nuevo. Ordenados en comer solo en 7. 15 y ellos dijeron que sería entregado en 25 minutos. Restaurante la orden y aceptadas dijeron que sería 8. 20. 8. 35 la comida no había llegado. Llamamos a preguntar cuando sería el restaurante y nos dijeron que el conductor era con nuestra comida, pero era brindar a otros clientes y fueron excepcionalmente ocupados. Si esta fue la primera vez que llegamos tarde, podía creer esto, pero creo que es más probable un caso que tomar demasiadas órdenes que podrían gestionar o tratar de reducir los costos por no tomar suficiente personal en la entrega. Nos dijeron que de 5 a 10 minutos. 8. 50 y todavía no había comida. Mi hermana llamó el restaurante y me dijeron que el conductor se perdió (él tenía nuestro número y que hemos entregado aquí antes, pero había oído nada del conductor a la entrega). El restaurante era grosero, se negó a tarifa de entrega y devolución se negó a dejarnos hablar con el gerente. Por 9. 15, 2 horas después de que pedimos y nuestro dinero, que todavía no tenía comida. El restaurante luego dijeron que iban a cancelar nuestra orden. Dado que es poco probable cualquier restaurante estaría dispuesto a justo a 30 libras en comida no creo que fue la comida. Aún así nos negamos a hablar con el director y cuando preguntamos, alguien vino en la botella teléfono gritando " de coca cola botella de coca cola", que fingen no podía entender y hablar inglés. Advertencia sobre comer, también. . . Les llamé y fueron inútiles, aparentemente, el T&Cs de comer solo es que tome la orden y dinero y pasar hasta el restaurante, así que cuando las cosas tan mal, como en este caso, no ofrecen ninguna ayuda en absoluto. Nunca use este lugar de nuevo, y se lo he dicho a mis amigos en la zona para evitar también. 1. Si no honor una orden, no tome. 2. No ser grosero a su clientes que pagan, la gente que se mantenga en los negocios, cuando su comida es 2 horas más tarde. 3. No engañan a sus clientes. No es difícil, de verdad.

2 hours after ordering still no food. Manager and staff are awful, cancelled the order due to me having the cheek to complain. They have never ever delivered an order on time. Trading standards will be informed.

It's a pretty ho-hum affair, with the curry more or less what you expect/require from a cheap takeaway, complete with lots of curry powder and not a great deal of taste. Slightly disturbing to see the server basically demanding more money from a customer, but then this place was always a bit like that. Bring back "Hong fu"!

Half the order missing and when it was re delivered tbe rest of the food had gone cold and the re delivered food was full of ice, man on the phone said he couldn't help as the boss wasn't there, food ended up in the bin what a waste of money WILL NOT ODRER FROM HERE AGAIN SHOCKING SERVICE

I called in here on a Sunday evening, I read the extensive menu and chose the set meal for one all for £8.95. A starter, a main, a rice, a bread, two poppadom's, a salad and a minty sauce. The food took less than 15 minutes, you can watch the chef cook it if you care. The main was a little oily, I just spooned it off the top. I thoroughly enjoyed the meal, the Balti starter was superb.

Found the set meal for one a bargain. Enough for 2 people which was great. Will definitely order again took about 45 minutes but worth it

Just got a takeaway from this place and its very nice food. Arrived 1h20 after placing the order, exactly on time (Saturday night). Food is nice and tasty, I got set meal for 1 and cant eat that all! My starter is big enough for a starter, I was expeting something smaller, well done. The only thing- my nan bread is little bit cold but never mind. Definitely would order again

Had a takeaway for two last night using the three course for £8.25 option. Arrived with four poppodoms which I didn't order and the bill was £17.95 so I assume I got charged for them. Service was prompt but food was poor. Both my wife's and my curry were incredibly greasy. I ordered a plain Madras with my biryani which had hardly any taste. Won't be ordering again. My favorite curry house in Cardiff doesn't deliver so my quest for a decent takeaway deliver continues

Nice menu good quality generous portions delivery service is good flavoursome high quality value for money

I Have been using this Take away for quite some time now, Never had any reason to complain, always enjoyed what ever I and my Family have ordered, would recommend Ema

We ordered whole tandoori chicken because we rang and asked if they had it,when it came it was actually chicken wings and legs in 2 boxes,one of the mint sauces was mouldy in the small plastic tubs,it stank,when i rang to complain the guy on the phone didnt care a krapp

This place gets better and better. You can watch them cooking in the kitchen, hygiene rating of 5. Quick delivery. Food is delicious.especially the duck tandoori. Definitely worth a go. Not a sit down restaurant but I feel it's one of the best Indian take always in cardiff.

I would disregard the first review which seems a tad 'suspicious' I would say!! Ema Balti won't win any awards for innovative Indian cuisine but it makes all the usual standard takeaway fare and it makes them well! If anything it would benefit from trying to be a bit different and offering a few tofu or veggie dishes beyond the expected run of the mill stuff. The food is perfectly tasty however and it offers excellent value for money. Given the latter and the fact that it scores a full 5 for food hygiene, it deserves more custom. Staff are nice too.

The chikin was gone off dont go there price was was expenceiv waited 1/12 hour still dident arive food dident tast