Delivery
Pickup
Outdoor
The best restaurants serving Chinese food in Wales
486 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
42 Opinions in 1 websites
Ordered large delivery meal at 1830. Informed would be hour and half to expect delivery, meal arrived at 2130, 3 hrs after order. All sweet sour ball dishes were doughy and under cooked, 3 chow mein dishes which two out of the 3 were just warm and delivered by Just Eat, strange when I placed order direct with restaurant. If I had ordered via Just Eat I would have 10% discount. The manageress was contacted when the order was delivered and the manageress/owner expressed no empathy and after apologising chuckled and hung up the call. Third time I've used this circus disguised as a restuarant and unfortunately is going from bad to worse. Look for somewhere different as the service is getting as bad as the food now, pity, first order and service was superb, dont know why the whole service is going from bad to worse. Never using again as such a large selection of restuarants and take away outlets to choose from.
40 Opinions in 1 websites
We phoned and ordered our food. We asked how long it would be before we could collect and we were told 50-55 minutes (cash only when we turn up to collect). My parents went to collect this and waited near by. They then went in after the time we were told. They were then told that they only start cooking the food once we paid so it would be another 35-40 minutes. This is absolutely ridiculous! Even if this is the way they operate (which isn't standard and very odd!) why not tell us this when we called and ordered! We were given a time to pick up the food. There was no mention of having to come in to pay before they would start cooking. A really bad experience! Customer service at it's worst!!
34 Opinions in 1 websites
The last time I had food from here was about 20 years ago, and it wasn't good. Despite living locally, it was bad enough for me to avoid it for all that time, and learn how to cook that cuisine myself. Surely they must have got better over the space of two decades and deserve another chance? The answer? No. They haven't. The "stir fried vegetables" showed no evidence of being stirred, or fried. Whilst at least retaining some texture, they seemed to have been warmed through (lightly poached?) in a rather bland gravy. The stir fried noodles were VERY greasy. The onions were not at all charred, and not even a hint of Wok Hei. Bland and seemed to lack ANY seasoning. In desperate need of white pepper, soy sauce & sesame oil. Egg fried rice. Greasy again, although not as much as the noodles. Again, no seasoning. Nothing in the way of soy sauce, oyster sauce or sesame oil. Really REALLY bland. I'd love to support a local business, but it looks like I'm still cooking my own Chinese food for the foreseeable future. I've been generous and given them a two. The food WAS at least edible, but really not good. It's a real shame, and I hope they read the detail I've given as being constructive criticism.
34 Opinions in 1 websites
Lived locally for many years, never tried China Kitchen before. First visit tonight- didn’t phone in advance, just drove down. Was very busy as Friday night, but not too long a wait , about 10 minutes. And very nice it was . Beef in ginger with spring onions. Large very fresh pieces of vegetables, plenty of big chunks tender beef. And not greasy liquid either. Prawn crackers didn’t have that odd chemical taste you sometimes get, they were lovely. Chicken balls in batter - light batter, no grease. One of the best Chinese I’ve had I think. Will definitely return.
33 Opinions in 1 websites
Terrible service, then a mix up that then lead to a further 20 min wait and cold food! Won't be back
30 Opinions in 1 websites
OMG I don't usually do reviews but having spoken to the little girl who was doing her homework while helping to run a genuine family business, one I have eaten at for over 4 years. I am moved to challenge some of the reviews. I come from Liverpool which has had the biggest and earliest Chinese community in the World, outside of China, until very recently. I therefore have eaten Chinese food my whole life and this is one of the BEST places you will EVER find. This Family can cook! The service is never less than lovely and EVERYTHING I have eaten EVERY TIME has been of the highest quality. Thank you guys for being in my little Welsh village! Much Love John Paul x
26 Opinions in 1 websites
Food is so expensive at the moment, but we thought we'd have a treat and have a takeaway. We we're so disappointed. We had a chicken & mushroom. Which should have been described as chicken & mushroom in bistro gravy. And we had a chicken fried rice. Which was a layer of fried rice, a thin layer of peas on top and then a layer of pre-cooked frozen chicken on top. Which looked so anemic. The whole meal was so salty. And a waste of money. Highly disappointed.
22 Opinions in 1 websites
A regular customer. Delicious food, very flavoursome! I always get the crispy shredded beef and it always tastes amazing. Lovely owners and atmosphere would 100% recommend
20 Opinions in 1 websites
Hello everyone stay away opel den special curry more money smaller container curry like water chips hard never go back shocking not even hot
19 Opinions in 1 websites
We opted for a take away from here, a Birthday celebration. Opting for the set meal for three- This comes with appetisers, three fried rice and a choice of three main dishes. Crispy beef, chicken curry and special chowmein. As there was 4 of us we added chicken balls in batter and some salt and pepper chips- This was more than enough. All dishes piping hot and full of flavour!! Would highly recommend!!!
16 Opinions in 1 websites
Chips were dry and like rubber,ribs were dry ..unedible meat on bone ..very disappointing wouldn't recommend or use again
14 Opinions in 2 websites
Time and time again Hong Sheng are getting absolutely shocking with delivery. We live all of 5minutes away in the car from them and yet we ordered food at 7pm this evening to it not showing up at our address until 5 to 9. And this was only after my husband had called at quarter past 8 to ask where our food was and all they did was say sorry sorry when driver comes back we will send straight to you. It then looked like the actual chef turned up at our door with the food. This has to be the 4th maybe 5th time now this has happened to us. We leave it a few months and think we will give them another chance and yet nothing has improved, if anything the delivery time is getting worse! We order direct from their website and yet I feel like they don't even bother checking the food order receipts as they are coming in until its too late!!! Great disappointment - this is the last time we will be ordering from Hong Sheng. Poor poor service.