The best restaurants serving Chinese food in Hart South East

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Food is always quick and perfectly prepared.

Ordered food online from their own website and when food didn’t show up phone 2x @ 1.5 hours and 2 hours -no show! Both times they assured the food was on route we live 7 minutes away on a straight line from the restaurant to our home. At 2 hours I was told I could have 50% off -why would I want food 2 hours plus however longer it would have taken to finally have food as I don’t believe they even made it-told receptionist-who I spoke to both time(she didn’t remember my first call) I wanted money back . Reluctantly agreed and told me it would take 5-10 days for refund -told her no way I wanted money it back by next day-thankfully that was the only thing they got right! Both calls they assured me that the delivery driver was on route to me after they spent several minutes trying to find my order. They didn’t seem to know what they were doing or where my order was -no point did they ask where I lived or what I ordered so I am convinced they didn’t look at their own website as they seem to think it was ordered through a delivery website-never occurred to them that I had used their own site. Total disaster and very disappointing-I ordered at 7 and at 9 cancelled order!

Chicken wings were too salty and my main meal was quit disappointing

I’m sorry to say that over the last year or so the food has gone down hill. It used to be really nice but then something changed and the fried rice tasted bland and the food was over cooked. The final straw was when I found a hair in my chilli shredded beef, it just put me right off. I called them to complain and I asked if they wear hair nets in the kitchen and they said no and said sorry and thanks for letting them know. That was it! Sad to say we won’t be eating there again until it gets better.

Food lovely as always, even got a special treat for a birthday in the group, always recommend to people looking for a nice meal in the area!

A traditional Chinese. We had a set meal which was very good. Crispy duck excellent, sesame prawn very good. The lemon chicken however was over sweet for our palate. It’s rather old fashioned and could benefit from a refresh. However it’s good food and friendly service and it’s good value.

I don’t understand the negative reviews. have been eating here getting a takeaway on and off for the last two years at least once a month every time spot on my go to Chinese takeaway

We use this Chinese takeaway every few months & always same standard! Not the best we’ve ever had, but better than ones in our village so we travel 5 miles to use Po Lee! Some items a little pricey. Could do with some more vegetarian options, chose fried bamboo as we love bamboo, but wasn’t keen on the clear sauce it was in.

We had a delivery from these on Monday and was left deeply disappointed. We thought we would try it as it had a five star rating. We ordered shredded chilli beef with rice,soup and spring rolls. The beef was very brown and didn’t quite look right and when we tasted it all we could taste was hoi sin sauce. After a few mouthfuls my husband rang them and said it was full of hoi sin and not chilli beef. The phone call was not bery successful. They argued we were wrong and accused him of just trying to get a refund. This was not the case as the rest of the food was okay. After 10 minutes we gave in and said we would give this review but which they asked us not to dol They refunded the beef but not the rice that was ruined with the beef on top. Shocking customer service and will never use again and also advise others to avoid.

Lovely meal ordered on line order for seven o'clock came early nice and hot was delicious 😋

Delivery details are wrong, website states 45 mins, email confirms the same… 1 hour in I call and they say they can’t adjust this, which is of course a load of rubbish. They are just trying to obtain business by lying on their timelines. It’s a huge shame as food is good - better off ordering through third party company and claiming compensation against them but I ordered direct.