New Era in Hart

I’ve used this place on and off for years and it has been my “go to” takeaway. However we ordered our usual dishes and the food was so so bland, no rich sauces, lacking any quantity and poor presentation e.g. had no vegetables garnishing the dishes. They prepare it so quickly I think most of it must be microwaved. I’m off to find another local Chinese Takeaway, it just wasn’t the same

We phoned the order in and went to collect, Great stuff especially the prawn toast. Friendly welcome from the people behind the counter.

Used to be great. New cooks now and the food was vile. Tiny portions and everything tasted like old cooking oil and was very greasy. Chicken with cashew was tiny. Small cubes of rubbery processed chicken and watery sauce. Special chow mein had barely anything but noodles in it, which were clearly re-heated and old. Duck was inedible lumps of gristle and fat. Chicken satay skewers were odd. Very dry and hard. Seemed again to be reheated and old. Even the prawn crackers were odd. Smelled off. Give this place a miss. £45 and most of it went in the bin.

If you like sweet and greasy Chinese food where every dish tastes the same... this is your place. Better quality food products in my dogs food out the tin. The women who serves is friendly and happy enough, but she would be when she's serving up this slop and getting away with charging people to eat it. I will be happy once that slodge exits my body for good, and let me take oath chavvy, that gruel will never be entering it again. Dunno why I didn't stick with the rude old mush at wokaway in farnborough, he speaks to you like a proper dinlo, but atleast his food tastes fresh. Anyway hope this helps, I've now got to go and stick my fingers down my throat to make myself feel better.

This is our go to place for a take-away. Always friendly and efficient and rarely been disappointed with any of the food.

Always have a great meal from here. Lady behind the counter is always friendly and knows everyone's names. Wouldn't go anywhere else!

What a gem to find never tasted Chinese food like it. The spring rolls crispy and tasty and the duck was to die for if we didn’t live so far away would be in there every night

Best Chinese in fleet…always perfect the best customer service you could wish for ..thanks guys I’ve not been here long my partner 10 years and true to his word you’re the best!

I have been going to this Chinese Take Away for over ten years the food is always hot fresh and delicious and the staff have always been very polite and friendly

We have used New Era for as many years as it has been open. The quality of the food has been excellent over those years which is why it has had so many good reviews. Sadly, having had a meal from there last night, we found the quality pretty poor. The Aromatic Crispy Duck (normally exceptional) was greasy and the sauce not as nice as previous. The Sweet and Sour King Prawn Balls were good but again floating in grease which was laying in the bottom of the bag. Generous sized Spring Rolls but again very greasy. So dissapointed! It may be under new management or perhaps a new chef, whatever the reason, for the near future we will not return there.

Use 1-2 times monthly and this is the best Chinese takeaway food available in the area- for choice of menu, speed of preparation, quality & taste of food, good quantities of portions, best prices, friendly staff. Usually eating a meal for 4-8 people it's nearly always available within 30 minutes. Never tried Duck Curry? the best. ps. I am British, my family are Chinese.

I go out of my way to get my Chinese food from here the people here are polite and friendly. The Dinner box they do is so tasty and fresh highly recommend you try this. if you are NOT a vegetarian. Lots of meat rice and veg and the sauce it comes in is very tasty also comes with a big pancake roll 😋😋😋 And you get a lot of food very good value Love it

I ordered the vegetable spring rolls and have been given something stuffed with what looks like raw red meat, chicken and prawns??? Disgusting.

Lockdown eating has never been tastier. Generous portions, all piping hot and delicious. Chilli beef amazing.

Super friendly staff. Food is delicious too with great portion size. Food is always piping hot. Tried lots of other restaurants around but none match the New Era in Fleet.

my boyfriend ordered some chicken balls and they were red in the middle and not at all cooked. Very disappointed. Rest of food was very greasy and was not enjoyable at all.

This was our go to Chinese but after occasions of being rudely spoken to by staff for absolutely no conceivable reason & incorrect food being supplied followed by a plummet in the hygiene rating we stopped going here for a long time - 5 years! However the hygiene rating has improved, the staff's attitudes have changed and we now order food from here once again. The food is always tasty and the portions are a good size. The menu has a lot of choice and food is always hot.

Lovely little takeaway been using it for years I find the food 2nd to none and service with a big smile Being local we tried them all but this is the best one . I’ve particularly love the prawn toast spring roll and The creamy silky curry sauce Wouldn’t be complete without the crispy prawn crackers , Go for it new Era I can see you are going to be around a long long time x

Worst Chinese we’ve ever eaten!! Thought about giving them a second chance but couldn’t face it. Waste of money!!!

Despite the tax avoidance cash in hand....the food was well below a average. And when I used my card they showed me it has been declined, but on checking my bank account the transaction did go through. So paid twice. So clearly the card machine they are using is dodgy.

I love this Chinese! Always tastes great and the portions are very large. Prices are very reasonable considering how much you get for it! Definitely worth a visit.

Sadly since my last review its gone right downhill, purchased my go to menu item of a dinner box and chips, plus the sweet and sour chicken balls.The dinner box was average imho, with very little meat. The chips were apalling, soggy oven chips which were inedible.Saying that the Chicken balls were very nice, but the sweet and sour sauce was thick and gloopy.Very disappointed and wont be going back there.

I have been to many Chinese takeaways and this has to be the best one I have ever been to!!! The food is always hot and tastes amazing! Myself and my friends always share about 6/7 dishes between us and all of them tasted lush!! I will never go anywhere again now, highly recommended takeaway in Fleet!!!

I reviewed this take away last year and feel I need to update the readers of this website About the lies and slander being published , I continue to use this take away as having tried others this one comes always comes out on top every time The chicken satay is my favorite and I alway have 2 portions, may be 3 Don’t believe what’s published here by some one with nothing else better to do and absolutely no evidence the bug they picked up come from this takeaway it borders on slander and I hope NewEra sue the pants off them Don’t believe me go and try it yourself ; best Chinese in fleet

Would leave no stars if i couldWhat can i say.... many years ago with the first owner this place was amazing, but then it got passed on to new owners and went down hill quickly, consequently it was rightfully closed down for poor standards and hygeine. They then change their name and staff and the food was even worse and more disgusting than before, but what is more disgusting is the attitude you get when you dare complain about anything. We had an order once that had hair in the food if thats not bad enough the chicken chow mein had a large bone in that was mixed in with the food so i never saw it when i gave my 2 year old son the food, the bone ended up in his mouth and luckily he only mildly choaked on it as I was right next to him to help and clear his mouth/throat. There is no way a bone like that should of been in the food. To add on top of this there were small problems like the rice was so stodgy it was one huge stuck together blob and no longer resembled rice what so ever, the sweet and sour chicken balls looked partly raw inside and the sauce was lumpy and bitter. So as a normal peraon would do we complaied only to be laughed at, they then got nasty, aggressive and finally told us that the food comes the way it comes and they wont change that and we are now barred for life for complaining!Never in my life have I ever come across such disgusting behaviour from any kind of business, there was no apology, no thought for the danger they put my child in and us for that matter, thankfully i never gave my son any of the uncooked chicken.I know people that have become seriously ill from eating here and ended up in hospital, i learnt the hard way what this place is like and glad i now know to totally avoid them at all costs!

Always great food from this local fleet takeaway. Very prompt and courteous staff. We always share dishes to feed family of four. Highly recommended, beef n green pepper and black bean sauce, pork chow mein, special chop suey, egg fried rice. Ribs and prawn crackers excellent. Always great qualty and loved by all.

Really nice food but for third visit in a row one of the dishes was not what was ordered. Very frustrating so will not be giving it a fourth go

As a regular Chinese takeaway lover, this has to be one of the best Chinese takeaways I have ever had! The food was delicious and went down a treat! It looks like the last review was for the wrong place....no soggy rice or rubber meat here!!Customer service was fantastic from start to finish and even presented with a warm welcoming smile! Definitely be back and would highly recommend.

First and last visit, even if the food had been edible we wouldn’t have gone back due to lack of customer service.

Have been to many Chinese takeaways and I think this is the one. Absolutely fantastic foods. Especially the spring rolls, beef in chill and prawn roasts.... yum yum yum!!

Eaten at many Chinese takeaway this hits the spot every time . great food and lovely people with some quality thrown in Stayed in fleet many times as my girlfriend lives there , and this is number one takeaway of choice

Nice people running and serving at this 'local' Chinese take-away. Not too expensive - but the standard of food is variable to the extreme. Most of the time it's not TOO bad, so, with a little trepidation, I continue to patronize the New Era.

Every time we order a take-away the food is freshly cooked and tasty. It always stays hot on our 10 minute journey home. Great choice of Chinese food to choose from. Well worth trying out new meals. We would definitely recommend. Good service and clean service area. Plenty of Car parking spaces outside.

Came for a quick dinner prior to a concert at the Goodyear. Service was wonderful & so was the struedel. I wasn’t a fan of the famous chicken paprikash but table mates loved it.

Excellent value Chinese takeaway with friendly staff and fast service. This place doesn’t deliver but is well worth the trip out. The crispy duck is fantastic and I recommend the king prawn in ginger and spring onion. I notice some reviews saying the prawn toast isn’t great - I agree with that but overall the menu and food quality is excellent.

I gave this place a bit of a kicking last time, so I'm doing the right thing by leaving an updated review after giving it a try today (after 4 years). We had chicken satay, chili beef, chicken chop suey and all dishes were piping hot, very tasty and good quality meat. Very pleased to say this place is on form, I hope they keep it up!

In my opinion this is one of the best Chinese take-a-ways in the area. I always go here, if you are going to pop in for food any Friday or saturday night its best to ring your order through first as they get super busy

Chinese is my favourite takeaway, I have lived and sampled Chinese in many places in both the UK and Europe and I can safely say that this takeaway in my top 5. The staff are friendly, all dishes I’ve tried have been cooked really well, very tasty! They also do a dinner box which is great value for money, it comes in a large container with fried rice, mixed meat and veg meal in a yummy sauce and a large spring roll for just £7.50, by far the best Chinese’s in Fleet and surrounding area.

I went here for chicken fried rice for lunch, It was tasteless and what chicken it had in it was either brown leg meat or predominately black.

very friendly staff, very quick service, very good selection and hot!! recommend chilli beef, seaweed, salted quid, mushroom rice and the kormas and masala excellent

Always fantastic food and great service from Gaga behind the counter! I would highly recommend the chicken sate and the kung po chicken!!

Visited this Chinese takeaway a few years ago on recommendation of friends and have been regular visitors ever since. Food is of good quality (most of the time !) and service is quick especially if pre-ordered over the phone.

I really love this Chinese, especially since they added new veggie dishes, the veggie Singapore noodles are super yummy and I also like the mushroom curry :)

Really nice Chinese esp the prawn toast which wasn't greasy and was made with lovely big tasty prawns.

Visitamos esta noche después de recibir un par de recomendaciones. . . Qué decepción! ! Sal y pimienta langostinos (insípido y pasada), arroz frito con pollo (insípida), bolas de gambas (insípido y pasta blanda gruesa) y la salsa barbacoa era la guinda del pastel. . . . No me gusto nada. como barbacoa, de hecho, no sabía nada de nada. . Muy decepcionante..

Highly recommended! Friendly fast service with a smile. Best local Chinese takeaway. Free parking outside which makes life easy for collection. Good varied menu.

Telephoned an order. Told it would be ready in 45 minures. Arrived on time and had to wait a further 30 minutes for my order. Several other customers there were complaining about similar issues.Previously the food had been excellent, but this time it was well below par. Spring rolls were almost cold. Noodle dishes like Singapore Noodles were almost all noodles with very little by way of chicken, prawns or vegetables.Will not be using them again.

Very good food, friendly service and reasonable, try the sesame prawn toast and chicken in cashew nuts, amazing xx

Have used New Era for years and have always been impressed. Since it has been taken over the food has been excellent and very tasty

been to the new era Chinese many times and have never had a bad experience the service is always first class as is the food even when they are busy you don't not have to wait long for your order

Our meal was all great. We had a rather large takeaway and all of the food was very nice. I would recommend the place and it is certainly better than others we have tried in the area

Ordered Sweet and Sour Pork, Chicken Chop Suey, Chicken Chow Mein, Chicken Fried Rice. The Pork Balls were in really soggy batter, Nasty, Chicken Chop Suey was tasteless, the Chicken Chow Mein had a funny taste to it, didn't get as far as the Chicken Fried Rice. Had one spoonful and threw it in the dustbin. Was not worth laying the table for. Have phoned them and told them but we're not bothered. Will definitely never go there again. £16.90 in the bin. Should have looked on Trip Advisor before I went.

This used to be excellent however, they must have changed ownership because now the food is poor. One of the worst Chinese Meals I have had for a long time. The food was greasy and the meat dry and tough. The so called spring roll was filled with mostly bean sprouts and not much else. Would not recommend this to anyone.

But for my most recent visit I would have classed this take-away as "Excellent" and I am probably being rather hard marking them down to very good just on the basis of the most recent visit. Previously I would have had nothing but praise for what is certainly the best chinese take away I have found (and I have tried quite a few). Their selection is wide and of a good quality (and quantity!). I particularly like their barbecued ribs and satay chicken.

We used to use this Takeaway regularly, however they have recently closed for refurbishment and I guess are now under new management. We collected our Chinese and when we returned home we realised a few dishes were missing.. We called them and they was very unhelpful.. The meal was Tasteless, cold, greasy- I would not recommend this Chinese. We will definitely not be returning after our meal this evening.

New Era is a firm favourite with us! Delicious fresh cooked Chinese food. The queue out the door on a Friday night in particular says it all! :-)

Used to have food from here every Friday evening, sort of family tradition. But since it closed for refurbishment and now reopened, I assume under new management it has dropped to just average, run of the mill. Also missed a dish off a couple of orders over the last two months

Really lovely takeaway. Not to greasy at all. Light and fluffy rice and very quick. Only downside is having to pay by cash but will know for next time!

Theme of reviews on the whole is that there are a lot of regulars who love their food. We fall into that category. Lived in Fleet for 10 years, had a regular Friday night takeaway from New Era. Moved 20 miles away 12 years ago and still manage to call in there once a month as there is nothing to compare around. Can't wait for them to open again following refurb

Curry and rice -greasyPrawn balls and egg fried rice....Prawn balls with soggy batter and the rice was so greasy, Chips...rock hard and had a weird taste..chow mein worst we have ever had..Sorry but this food was one of the worst takeaways we have ever had..Never does a takeaway chinese get left in our house.......That night it did..Maybe we should have called to complain?? But we just lost out and won't go back or recommend..AWFUL.

I don't often do reviews for Take-aways but while looking for an online menu for The New Era, tripadvisor popped up in my search. Some of the reviews for the restaurant don't seem right to me so I thought I'd do my own. I have been using this takeaway for many, many years and, although I've tried other (nearer) chinese take-aways, New Era is definitely my favourite. The food is consistently good and New Era has many regular customers. It can get very busy at times but that just says to me, it must be good.

Have tired other Chinese takeaways in fleet but none have touched this place. Never found meat in my veggie dishes which tends to happen so pleased.

Great food! Great prices! Our first choice every time. Just a shame they don't deliver. The prawn toast is a must!!! Yummy!

Have had lots of take aways over the years. The chicken and cashew dish is the best I have ever taken. You phone in your order and just go and collect it and it is always delicious and good value for money.Would recommend it, lovely Chinese food.

Been using New Era for years, food has always been tasty, the goto dish for me is the Dinner Box, a bit of everything and a pretty good price.Most of the time its very generous with the meats, but occasionally theres less in the box

A simple menu choice was made for a treat. The food was very greasy from the rice to a very greasy chow mien dish.The chicken was so slimy as was the batter that it was covered in. We will not be going back to this takeaway........ Egg and chips next time if they are the only option ...

Very average immitation chinesse food. Its not bad for a quick take away but certainly not chineese food more chinglish copy. The staff are as dull as dish water and if you try to chat to them they have no interest what so ever. Occasionally you might be lucky and get a teenager behind the counter who mutters "alright" but dont expect a conversation whilst you wait. The chicken can be very hit and miss here and things like chicken fried rice i would avoid it tastes like the left overs from sunday roast a few days old. Trouble is its about the best in the area.

Usually have a takeaway from here every Friday. Easily the best Chinese takeaway in the area. Good value.

Good food, good portions and a fair price.Takeaway only and no online menu which is a pain!Highly recommended!

I felt compelled to write review, honestly the worst Chinese takeaway I have ever had. Bland and completely tasteless, cheap ingredients make for a very poor imitation of Chinese food. Don't waste your time and money!!

Been going to new era for some time now, the food is very nice and there is plenty of option. The food is so nice, I often look for new things to try.The staff are very quiet, it would be nice to feel more welcomed. Saying that, I wouldn't say it is horrible.

Yet again another dull bland Chinese restaurant in fleet. Processed chicken and dull horrible food. If it was the last restaurant in the world I'd stay hungry.

The food here is great, I've never had a bad meal even though their council hygiene rating is slightly shocking at '2' last time I was there but that definitely has not put me off. I highly recommend the prawn toast, like no other locally that I've tried, really fat and juicy and a HUGE portion. Generous portions and good value for money. I wish they did delivery...

We live next to the new era and used to always enjoy their takeaways. The staff have always been rude and the wait is always long but the food was usually nice. It's gone downhill big time....the chicken is stringy greasy and undercooked, the food is always flavourless and over priced. I can't believe they've put their prices up and the food quality has got really awful! We gave them the benefit of the doubt and ordered again next time to find the food was even worse (didn't know that was possible) I also noticed their food hygiene rating is 2......gross! Do not order from this takeaway you will be really dissapointed. Such a shame as it used to be really nice.

Being a Tuesday our usual takeaway was closed so we decided to try out the new era. As most people seem to have an issue with the service, my customer service experience was no different. Where are these people's manners????? When I got the food back home I served it up and we tucked in, the food taste wasn't bad and probably the best thing were the Singapore noodles and the chicken curry. All was going reasonably well until we started on the chicken balls which were extremely undercooked!!!!! Between the undercooked food and the poor customer service I would never go to the new era ever again even if it was the only takeaway in fleet!!

Used to love New Era, it was by far the best chinese around. Unfortunately it changed hands and we had noticed it wasn't as good as it had been. Still we carried on visiting, until we noticed the food hygiene and safety rating on their green sticker ( not displayed on the front glass, but behind the counter) it is only a 2 out of 5. Having been on a food hygiene course, that score is just not good enough for me and I will not be revisiting

Really nice and fresh Chinese even when delivered. Not too heavy on the mono sodium glutamate so not too stodgy. Actually better than Fleet's 2 sit down Chinese restaurants. Slightly tricky timings when ordering a takeaway for delivery as they tend to say it will be about 45 minutes and 10 minutes later they're knocking on your door. Still, better this way round rather than waiting forever.

Food is always great quality, chicken sweet and sour balls are the best, kids love them!! Very fast service although not very friendly!!!!!

I've tried a few takeaways in fleet and so far this has to be the best by a long long way.as other reviews have said, its not overly fancy in its presentation but the quality and quantity more than make up for that.I've not had any trouble getting through and food has always been ready to collect. they started taking credit card payments relatively recently which was a big bonus as far as I was concerned.Give them a go - you won't be disappointed (or hungry for a while afterwards!)

This is actually a takeaway but in my view the best in the area. food alway good and can never fault it. I have to many favourites to mention

This is my local Chinese. I have visited many Chinese takeaways and restaurants over the years, none provide food as good as New Era. Service is always friendly, special mention to the young boy I often see on Sautrdays. Always a pleasure to talk to. While the takeaway isn't decorated to the highest standard, the food speaks for itself. I particularly recommend the Chicken Satay, Curry Wantons and the Chilli Crispy Beef. Both are to die for.Great takeaway. Great value. Worth a try!

We have been going to New Era for years, the food is generally good however you would think by now the staff might recognise us and at least say hello! no chance. I actually think the staff are a bit rude. Food is normally good however more recently have had a couple of instances were wrong order given or maybe not as good quality as previous. We still return dispite that!

Sometimes it can be hard to get through to order as the phone is often busy, as its all cooked to order if you go and order it can be a long wait, seating area to wait for order is not large enough and often gets crowded due to the popularity for the chinese take away. Wait is worth it though. Chicken balls and lemon chicken are full of chicken not chewy like some take aways. overall new era is the best chinese in my opinion.